Kim's Family Hotel

Super vriendelijk personeel en zeer propere kamer!

/

Отличный отель за свои деньги, чисто, все работает, единственное, рамы тяжело закрываются оконные, в остальном все прекрасно

Tolles super großes Zimmer. Alle sehr freundlich und hilfsbereit. Super!

Personnel très sympathique et arrangeant.

Все понравилось, персонал очень приветливый. Для 2х звезд шикарно за свою цену, еще и с завтраком.

Нет рядом магазинов, метров 200 нужно спуститься.

Super servis,provozovatel vše zařídí

Accueil serviable

Rien a signaler

Me encantó el trato de la familia!

TODO me gusto

Rất tốt 👍

Loved everything about it! Hosts were amazing and they helped a lot with organizing tours and transport. Super kind and lovely family

Het hotel was te hoog gelegen en oude meubels en beetje ver van centrum

Such a great place and great, very helpful and kind owners. Homestay is in very good condition also super clean. Great value for money. Thank you for your help with arranging my further journey. Much appreciated🙏 I highly recommend this place to everybody!

Môi trường rất thoải mái, chủ nhà rất thân thiện, và giá phòng rất hợp lý.

Phòng khá rộng rãi sạch sẽ tiện nghi đầy đủ, có sân đỗ ô tô, khá gần trung tâm vui chơi

Kể ra có dịch vụ giặt giúp đồ hoặc có chỉ chỗ máy giặt thì tốt hơn

Reliable and good communication with friendly staff.

Вечером шумновато, доносится музыка из клуба на берегу. Сильно не хватало холодильника.

За небольшую цену мы получили суперкомфортные просторные номера с красивым выдом. Администратор была очень милой и всегда на связи.

Немного сложно добраться в первый раз, к отелю ведет крутая горка.

They are very responsive to querries prior to the check-in. Staff are very accommodating, they allowed us to leave our bags when we arrived early and to take the breakfast ahead of time because we will check out early the next day. Its good for solo budget traveler, has basic commodities. Towels are supposedly rented but they offered to us free. If you want to tour in baichay area it is a good place to stay but if your going to tauchau port it is 10-20 minutes ride from there. They also offered different tours in the homestay.

Towels should be free.

The location was in a separate mansion on a hill. The owner was very helpful in bringing our luggage up there as it was steep. I also got a motorbike ride to the accommodation 😃 The rooms are very spacious, with generous balconies. Built to last with marble floors and solid furniture. The owner put the table tennis 🏓 table up for us which was great ! They also changed some money into cash which was very helpful and the breakfast was nice. Excellent value for money !

You need to be comfortable using Grab as it is located a bit out of the foreshore area. A shade over the large outdoor area where we played table tennis could encourage more use of this large space in the hot weather. Could supply handwash in the bathroom. Grab rail or step for bath handy for older people.

La cama bastante comoda, venden agua, puedes comprar el boleto de bus y tours.

Estabamos sin aire por que estuvo cortada la luz, pero obvio no es culpa del alojamiento

Tout le monde était très gentil et les chambres étaient confortables. Je recommande

Du bruit à 00h… mais ça fait partie des auberges :) Et j’étais dans « l’annexe » qui était un peu loin avec 20kg sur le dos

Accueil sympathique ambiance détendue. Endroit calme

La amabilidad de Emma estando siempre atenta en todos los detalles

This is by far the best hostel lv stayed in, the family are so helpful and kind. They can give info on everything & booking trips & transport without and bother. Kind people for sure!

Can't think of one thing, location great, breakfast amazing! There's a lovely garden area at the entrance of the large house to sit anytime, day & evening. Even when the bus driver got confused with location, a simple call to the family & we were there in minutes.

Sehr netter Gastgeber Sehr geräumig Schöne Zimmer

Es ist ab 18 Uhr sehr laut!!! Ein Beachclub spielt JEDEN TAG bis um 12-1 Uhr Musik inkl. Lichtshow und man hört alles! Die Stadt ist ausgestorben! Es gibt nichts was man sehen kann, außer die Tour! Lieber einfach ein Daytrip aus Hanoi aus machen. Aber dafür kann die Unterkunft nichts..

The hotel has fantastic view. We arrived early, they let us store our things and rented motorbike from them. Price of bike was pricey but we got it almost immediately. We paid for convenience. The room is clean and super spacious. We had good night sleep. Free breakfast was good.

None

Nagyon jó helyen van, gyönyörű panoráma, hatalmas szoba, rengeteg program lehetőséget kínál.

A biliárd terem éjfél után nem tetszett a beszűrődő zajok miatt

The owner Kim is really nice

The owner (Kim) is an absolute legend. He organized a barbecue for us. Absolutely fantastic. He provided a ton of information about what to visit, ferry schedules, places at the Cat Ba island. This place is an absolute must!

Amazing people, it felt like I was a adopted son or something lmao.

Struttura pulita, letti comodi e acqua calda

La colazione inclusa non si trova nella struttura dove si dorme ma in un’altra sempre dello stesso proprietario. La vasca da bagno è inutilizzabile perché priva di tappo.

The room has a balcony and is very spacious.

Nothing.

La disponibilità Della famiglia

Nulla

Nice size room, very clean. Breakfast was very tasty.

Stay was what was expected. We arrived very late and couldn’t find the location and the owner helped immensely

La tranquillité, la gérants sympathique.

Un peu éloigné de tout, obligé d'avoir un scooter mais en janvier il faisait frais pour profiter de la soirée. Pdj, et surtout pas d'endroit adéquate pour e prendre. Manque de propreté. Ne pas trop regardé, sous les lits 😄. C'est un hébergement pour des jeunes.

This property was nothing but perfect, a short walk from all the shops. Beautiful clean rooms with hot water, good wifi, large windows, comfy beds and perfect facilities including pool table, badminton and table tennis. Our hosts were incredible helping us with anything we needed. A lovely family with a lovely homestay. Couldnt recommend any more

I didnt like that i only had time to stay for one day

Tout été parfait

Le personnel est très sympathique et disponible. La chambre était spacieuse et très propre. L'espace commun est un peu petit mais agréable. Ça grimpe un peu pour aller à l'hôtel à pied mais le quartier est calme et la vue très dégagée jusqu'à la baie.

La répartition sur plusieurs bâtiments à une centaine de mètres peut surprendre mais pour moi c'était un détail.

Everything

Nothing

Super nettes Personal

Très bon établissement le personnel est très agréable est professionnel

We had the feeling of visiting an old friend’s home. The host was excellent — he helped with everything, provided lots of information, and arranged the necessary local transport and transfer back to Hanoi. Every morning there were simple but good, home-style breakfasts. It should be mentioned that the property is located in two buildings that are 200 m apart. We stayed in the farther one, which is situated on a completely quiet side street. Overall, an excellent property for the price offered.

Great beds. Location was great, from the top of a hill overlooking the city and the bay. Hosts set us up with a cruise and my friend with a bus transfer from Hanoi. Smashing service. Best bang for the buck budget stay I have had on my 3 month trip in SEA.

Extremely loud music and light show from a local venue or stage (idk what) smashing EDM music until midnight both nights (monday and tuesday) Ofc not the hotels fault, but noise level is something to consider before booking if this is standard practice.

Hosts are lovely, willing to help with any tour in ha long if you need one. The value for money for the room you get is one of the best we have had since travelling south east Asia. Room was clean and large. Staff are very attentive and allowed us to store our luggage until we left much later in the evening.

Nothing

Heel vriendelijke host, fijn huisje met mooi uitzicht en pooltafel. Dichtbij de haven voor Ha Long Bay en het strand

De badkamer kon iets beter, maar in het algemeen geen klachten

Tuyệt vời lắm ạ!! Phòng rộng rãi, sạch sẽ, đầy đủ tiện nghi, có khu sinh hoạt chung nhiều trò chơi thích hợp cho nhóm bạn. View biển thích lắm luôn ạ. Anh chủ thân thiện, support rất nhiệt tình

Małżeństwo, które prowadzi hotel naprawdę miłe i pomocne. W obiekcie oferują różnego rodzaju usługi, widać że odpowiadają na potrzeby klientów: śniadanie, pranie, wycieczki, dojazdy.

Alles sauber, nettes Personal, Ausstattung gut.

Angegebene Adresse stimmt nicht! Das Hotelnist umgezogen und hat eine neue Adresse. Wir sind nachts um 2 Uhr mit dem Nachtbus angekommen und sind an der alten Adresse gestanden und durften dann noch ca 15 Minuten zur richtigen Adresse laufen. Sehr ärgerlich, vor allem weil dem Besitzer das Problem bereits bekannt war.

The room is located on a hillside, quite spacious and clean, with good water pressure and hot water. When you open the window, you can see a distant sea view (though the hazy sky isn’t very attractive). However, the stay had several serious issues: 1. Extreme noise: Every evening from around 6:00 PM until 1:00 AM, very loud DJ music blasts from afar. Even with the doors and windows shut and curtains drawn, the sound is so strong that you can feel your heart thumping with the beat. It’s very disturbing and makes it almost impossible to sleep — I only managed to fall asleep near dawn. 2. Very inconvenient location: The homestay is on a steep 45-degree slope. The location isn’t correctly shown on Google Maps, so Grab rides cannot find it. Going out requires climbing steep hills, and even riding a motorbike feels dangerous due to the slope. 3. Poor access to food and shops: There are hardly any supermarkets or convenience stores nearby. Food delivery is difficult because the location can’t be accurately pinned. At 12:35 PM many restaurants on Grab were already unavailable. 4. Unclear drinking water: Only two glass bottles of water were provided with no clear source or label. I didn’t dare to drink them, worrying they might have been stored too long and could be unsafe.

This place has a very inconvenient location and it’s impossible to get any proper sleep here.

Clean friendly would stay again. Kim and is family are Awesome

Nothing to dislike

Nice and cozy place located on a hill. If you ride a motorbike, it’s a perfect choice, but can be hard to walk there every day. The room was clean, beds are soft, they provide us with towels, soap, shampoo, toothpaste and toothbrush. There’s a large tv in the room.

Beautiful clean and the host very helpful

Great room nice, clean and spacious Hosts were lovely and helpful - organised a great tour round the bay for us

Only issue was it was a bit out the way - 10 minute walk uphill from main restaurants/bars of the area

Really comfortable bed and good breakfast, tidy and clean room.

Lovely family, very helpful and kind

Our stay at Kim‘s family hotel was really amazing! We stayed only one night, but Emma was so super welcoming, the room was clean, scented very nicely and the breakfast was simple, but very delicious! Emma booked a cruise daytrip for us, and also a bus to Ha Giang to do the Ha Giang Loop, all of these activities were really incredible! Our cruiseship arrived a little late so Emma arranged everything for us (brought luggage and drivers) to catch the bus in time. Really great experience, I can 100% recommend this place to anyone!!

Really comfy bed and great air con, quiet but cooling.

There were a few marks on the bed and a few ants appeared, but having told the reception it was cleaned up promptly and no further issues

Extended our stay and the hosts were very accommodating. The room was big and bright. Good value for money and good location.

We saw 2 bugs in the room during our stay. The sheet is very light so it can get a little chilly at night.

Close to town and nice staff. We also had a room with a large window and it was very spacious which was great.

The lady at the front desk really helps me out through the whole process from booking one day trip in Ha Long bay to bus ticket back to Ha Noi. We used google translate to do everything. She was so attentive and fast. The room was spacious and clean and the bathroom was probably the cleanest one I have ever seen in Vietnam. With the price I paid I'm more than just satisfying. Location is in the center you get lots of food choices and mini marts. Comfy bed and warm room in cold winter. If I ever come back again I will definitely choose Tom's family hotel for sure.

Nothing really.