Hilton Garden Inn Zhuhai Hengqin

The hospitality and support from staff. Specific Mr James was a kind , nice and very supportive person.

距離隔離無動力樂園約一條街，算方便。 但夜晚回去時，街燈昏暗，沿途少見到人。

Our room smells of cigarettes, after complaining to the staff, they placed some air purifier and it got better. But nonetheless the experience wasn’t the best.

This is a basic hotel with reasonable amenities. Also, the location is a bit far way from the city. One should consider the costs / convenience of transportation. I drove there so that was no an issue. I drove about 25 mins from Henxqing Checkpoint.

Spacious and comfortable room. Great service from the front desk.

原來酒店地點偏遠些但清幽、附近有小餐館超市等都方便、酒店比較舊設計但員工服務挺好！

只是睡一晚。冲涼間不是用玻璃間牆非常好

Bed was very comfortable

Took three very confused receptionists to deal with the fact we had booked on Booking.Com. Toilets in the lobby were a disgrace; dead cockroaches and cigarette butts all over the floors of every cubicle, and every single toilet had “mess” on the seats. Not the best of greetings!

Good

Good service and room

No

房間寬敞, 食物質素好, 但選擇少

Hotel was clean and room was nice. It is far away from everything but DiDis are easily available.

No any facilities around here, and breakfast needs to wait line. the sea sight room i booked is not that good, u cannot see that much sea view and also it was very far away from hotel. This was a not too gd user experience hotel for me.

The hotel is pretty new and in good condition. The staff are friendly and helpful, with a great level of English spoken. Included breakfast was tasty abs had a good variety. The room was comfortable but there were several hairs found in the shower and signs that the "Hilton Clean Stay" wrap for the remote control was being reused. The paper toppers on the tea cups also had water marks, showing they have been reused. We booked the Ocean Kingdom shuttle for an 830 return but they never showed up. When we finally called them they claimed the shuttle bus had broken down, though they failed to call us and inform us about it. Magically the bus was repaired exactly when we called, though. If you use the shuttle be sure to confirm with them so you don't get stranded as we did. Overall the place is fine but definitely not anything special. As other reviews said it's located in a new development zone so it's very isolated with nothing much around.

酒店很整潔，早晨不錯！

新區域在發展中，晚上周邊的地盤有點嘈，方圓百理只有一家超市，晚餐想找吃的只有酒店大堂的小吃吧。不過房間整體都很好。

Staff are polite and helpful. Free shuttle bus to ChimeLong park or HengQin depart 930am and 1030am only, reservation is require. Thanks for staff who helped us to call DiDi pick up.

客房比我預期寬敞，唯一是浴室沖涼水壓較弱 ，整體乾淨，週邊仍有很多地盤所以空氣一般，但整體對酒店非常滿意！

當日因為行程delay 所以夜晚12點先check-in, 但係前台嘅職員都十分有禮貌同積極. 房間整體都ok, 如果浴室花灑水壓再大啲就好啦. 早餐食物味道都幾好, 由其係油炸鬼同豆漿. 至於附近環景方面, 對面有一間新開嘅小超市,但係四周都有 工地/ 快完工嘅商廈. ! 附帶一提, 大堂外的保安人員需要多注意禮貌 !

整體來說全部很好，只不過住區剛開發，步行距離沒有任店，必須要打車去10km外才有店。

冷氣充足，設施新，有地下停車埸，員工態度友善，離創新坊不遠，唯獨因為新區，附近餐廳比較少，暫時未有公交，比較適合自駕遊

服務很好

Wow Wow Wow 進房間第一個反應就是Wow Wow Wow 蠻大，床也舒服不太硬， 浴室是用Crabtree Evelyn 健身房也足夠玩半天的可惜游泳池在10月才開 這個有點奇怪

Pretty clean room, but check in was a problem. We were said to check in at 3 pm, but rooms weren't avaliable, so we have to just sit out at the reception until the room was ready.(4:30pm)

It's a new hotel. The location is a bit far and in new development area. So it's not within walking distance to restaurants or shops. Other than that everything was great.

I was an excellent property with great service. I is in a remote area now and there are not many other places to eat out around the area. I would recommend that they also establish a business center for guests to use for printing documents and some small business meeting rooms.