DoubleTree by Hilton Zhuhai Hengqin

乾淨衛生，房間大。健身房不錯。 餐廳備有手機架

早餐普通。附近商圈沒有形成、樓下只有7-11可以買東西

Room is very very clean, great views, great location to the board of Macau, staffs are very friendly and nice

N/A

Все

香港までの戻りの交通手段を用意しておらず、真夜中に突然タクシー手配をお願いしました。香港空港に行くため、Zhuhai Port of HZMBまでのタクシーを手配してほしいと伝えたところ、拙い英語で話していたこちらの意図を汲んでくださり、香港空港まで乗り換え無しで行けるタクシーを手配してくださっていました。結局、別の方法で行くことになったのでキャンセルしてしまったのですが、それにも受け入れてくださいました。フロントでご対応くださった方へ御礼をお伝えください。本当にありがとうございました。

I recently had the pleasure of staying at the DoubleTree by Hilton Zhuhai Hengqin, and I must highlight the exceptional service provided by Eva. She went above and beyond to ensure our stay was seamless, from offering detailed recommendations for visiting Macau to arranging a late checkout with a warm smile. The hotel itself is stunning. The high-altitude lobby and the sky pool on the 36th floor offer breathtaking views of the Hengqin skyline. The room was modern and spotless, and the signature warm cookie upon arrival was a sweet touch. Thanks to Eva's hospitality, this stay was truly memorable. Highly recommended!

All the best!

Brand new, big room

Clean, modern and lovely views. Management team Teresa went over and beyond. The hotel ran out of baby cots, and she offered alternative options, also checking in on us during the stay to make sure our needs were met.

A little far of a walk from city center. Rooms were a little on the small side. Restaurant service turnaround for dishes coming out was slow. Pool seasonably closed despite not being an outdoor pool?

綺麗だった

マカオ内にあると思ったら中国内にあってびっくりした。

Great hotel, spacious and comfortable rooms with marvelous views, excellent varied breakfast. The staff is courteous and willing to assist. Overall value for money.

Although the reception staff was friendly and fine, not all of them commanded the English language reasonably, which resulted in a wrongly addressed invoice. The promise was made to resend the invoice through email, which was done but attached was the same wrong invoice as the original. A follow up email from me to redress the situation has not been answered. That is disappointing.

酒店位置佳、住宿環境整潔

早餐普通

早餐豐富，座位舒適，酒店位置優越!職員有禮，服務態度住，能解決客人的問題!

床墊一邊下墜，睡覺時有點不舒服，淋浴區玻璃門水外流，弄至地面有水!

Obsługa i podejście do klienta

Staff was very nice

Nothing

Nice & cleaning very new

Everything!!! Thanks Patrick and wonderful service from everyone I came into contact with. Most of the staff knew English as well

The pool and spa weren't heated. No other complaints.

헝친 바로 앞에 있어서 마카오 넘어가기도 좋습니다 조식이 가성비 최고에요

地点很方便，性价比也还可以

拿外卖不太方便， 机器人不够用

Очень красивый вид из окна, номер просторный, чистый и новый.

На ресепшене был не очень доброжелательный мужчина.

新酒店感覺非常好

الفندق قريب على الاماكن الترفيهية

Staffs service is great!

非常整潔

房間舒適及整潔, 前台亦很有友善及樂於幫人, 我們要過澳間, 步行到橫琴關口亦只需幾分鐘, 十分方便, 泳池在頂樓, 今次未有機會試, 期待下次入住試一下。

I almost cancelled my booking at DoubleTree, but I am so glad I didn’t. From the moment I arrived, the professionalism and cleanliness of this hotel were immediately clear. The bed was incredibly comfortable, and the warm welcome I received set the tone for an outstanding stay. I want to extend a special thank you to Patrick, who greeted me upon arrival. His excellent English, genuine politeness, and impeccable service immediately stood out. Patrick’s approach reflects the highest standards of hospitality, and he made me feel truly valued as a guest — something I don’t say lightly. Having spent over 20 years working in hospitality and customer service, I can be hard to impress. However, Patrick’s professionalism, attention to detail, and authentic care not only met but exceeded my expectations. It is rare to encounter someone so naturally skilled in making guests feel genuinely welcome. Patrick is a true asset to the DoubleTree team, and it’s staff like him that turn a good stay into a memorable one. Thank you again to Patrick and the entire team at DoubleTree — I will most certainly be returning and recommending this hotel to others.

The location is excellent. Room is spacious, clean and tidy.

位置便利，早餐豐富，房間大，但冷氣不夠凍

Nice hotel, convenient

River view

Not everything was cleaned after room cleaning eg cups

Inconvenient loation.

Convenient location, very close and convenient to Changlong and Macau, warm and thoughtful staff service, especially the duty manager Clarence!

Room service response is slow, night service phone is difficult to dial, go to the front desk to find that the staff need to answer the phone while checking in, the staff arrangement is not reasonable enough

新酒店設計okay

Great place! It’s new and clean.

Clean and spacious room with nice views. Good breakfast with a lot of choices. Friendly and helpful staff.

酒店跟設施都很新，地理位置亦不錯，鄰近關口，步行可達，惟地區還在發展中，週邊可逛地方不多，期望將來會更好。

When I came to Hengqin on a business trip, I saw the newly opened DoubleTree by Hilton Hotel. I chose this hotel out of trust in Hilton. Sure enough, it did not disappoint people. Hilton has always been at a high level. Duty manager Clarence was very warm and thoughtful, the room was clean, and the breakfast was rich and delicious.

Nothing just keep