Pulse Rooms at Trafalgar

They need to answer the phone, there was nobody available for check out, not front-desk

Customer service is outstanding. The staff is friendly and the rooms are immaculate.

The property was just what i paid for even more beautiful than the photos

Security was rude in the night

Great property

Everything I required was close to hand. The staff take care of the guests. All you have to do is ask. 🙏❤️😎 One love ❤️

1. Safety issues are my concern when driving in from the busy Trafalgar Rd onto the premises or leaving the premises.There should have been a separate In and Out gateway. 2. The room I was in had 1 electrical outlet in the room and 1 in the bathroom. The microwave could not reach the plug.

I think this going to be my place to stay when i come kingston

Pleasant and helpful staff , clean rooms.

Sheets in snd quality of Ki g size bedrooms are fabulous..so s.good stayed 4 nights at this lovely and comfy boutique hotel .. I could have went elsewhere but thos place was perfect forme..thank u to all the staff..from. Fannimore..security..to Monique Manager..to cleaning lady Y..all superb..I will go again and bring my wife next time.

Had a great stay. Very clean hotel with attentive staff. Great location and good value for the price. The walls of the rooms are super thin however so privacy may be an issue for some.

Clean and basic. Close to the airport.

It was very nice and cozy even tho your in new kingston once you get inside its like totally quite and peace i enjoy that.

Great bed sheets in the superior room. SADLY No water FOR ROOM supplied. Secure parking.. Spotless rooms. Decent shower

No staff, no love, nothing!

clean. congested and dangerous parking access. No microwave or coffee maker

Facey the security was the best part of my experience! He’s very professional and helpful. He really made my one night stay an amazing experience.

The quietness was okay even though there was little shops the quietness was what I liked the rooms could do with a little more upgrading but overall nice.😊

All they needed was a microwave in the room

Great day.Very clean.Security readily available

My room was so small, bathroom was like a small box. But it was very clean

So much history

Simple nice clean hotel, nothing fancy. Staff is professional and courteous.

Very disappointed with this property. The room was smaller than expected. The toilet was situated right behind door to bathroom which was very awkward and not easy to get into bathroom. Not a comfortable situation. I would not recommend this hotel.

No other comment

Was awesome. I enjoyed. The unit was very clean. Location was great. Great value for money

Stay was good, I would stay here again.

I had a good stay, certain items are available upon request. It was clean. Conveniently located. Monique assisted with some concerns i had and i’m overall satisfied. 8/10

The property is centrally located the room was clean except that there were ants in the bathroom and no hot water. The only person I saw to make a report to was the security guard who said he would have it dealt with but never happened. Not sure if I would recommend to others

The bathroom was two small Room was two small

It was very easy to get in contact with the hotel and they also return missed calls. Kacey and Monique was very very helpful with information and other recommendations nearby. Thank you all. N.

Would stay there again very clean

The staff ' Danille ' she was really bad.. Zero customer service.... bad attitude... Just bad as a staff and as a person. The security plus the cleaning lady were good. Room clean but no hot water..

Very comfortable rooms and amazing pool!!

No reception area, small and narrow hallways, small rooms, bathrooms were ill designed- unable to open the door fully. No hot water. Not breakfast and no options were provided on where to locate breakfast. I felt unsafe as there were no escape points in case of a fire. Multiple doors - some were not numbered as rooms- so it was a weird layout. Overall I wouldn’t stay here again.

This property is in an ideal location in New Kingston, near to banks fast food and The Knutsford Express..Easy access to other forms of transportation.. The rooms were clean but felt small and cramped..The bed was comfortable.The walls were of drywall and could hear conversations in the next room.. The bathroom was clean but I had to squeeze my way inside there was little space to get behind the door to the toilet The parking is extremely tight. The security guard seems to be the management.. There was no one there to answer questions after hours. Nor did I see an office/ front desk.

I was glad for the location and that they had security I did not like that the space for using the toilet had limited leg room even for me who is 5'3" The bed linens did not appear fresh and the overall state was not clean and I saw roaches in my room

Checking was horrible. It was not organized because there is no office staff to streamline things.

I stay here often when in Kingston. Perfect for a one or two night stay. No frills accommodation. No extras but very quiet.

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My stay was actually very good. Only critiques would be to be more specific as to how to access the property. I can only imagine how difficult this could be for non Jamaicans. Otherwise, very clean, quiet, and helpful staff.

Stay was pleasant, place need ammenities in room but good central area.

Staff was very welcoming I would recommend any one to stay, place was quiet, clean and great location

Great

It was a great time. There was a party in front of the hotel which was also a great time. Great location. In walking distance of a lot of food spots, ATMs , attractions.

I felt comfortable overall, however, there was no hot water, the wi-fi was in and out and the first day of check in I had to search around the property for a security guard to check in as there isn't an actual "front desk".

Nice location. Very small one bedroom though . The room with two beds is a bit more manageable to move around though as I had the one bedroom.

Great and simple booking, staff was friendly and helpful, very convenient location, air conditioned. We didn't have any hot water even though the staff said the property usually have it.

The bathroom was extremely small! Couldn't even sit on the toilet.. I'm very disappointed especially for the price...

No hot water, no refigerator, no ironboard, no frontdesk service, bathroom very small. Toilet clogs up all the time. Do not waste your money using this property

Thanks for a great stay, I will return!

I would not recommend this property to a dog. Bathroom is very small, can't accommodate two people using it at the same time. no hot water. Loud music playing at 6:00 a.m in the morning. No 24/7 front desk service as advertised. If you count the security guard that checked you in, then I guess that's their front desk service. The only staff you'll ever have contact with is the security guard. Toilet keeps clogging up. No iron in the room. No microwave, no refrigerator. I would not recommend this for free.

When Inwalked into the lobby, I immediately left.

I like everything just wished we had a microwave in the room and more hot water to take showers. Overall i would recommend it.

Overall a pleasant stay. Really great location. However, bathroom needs door hooks for towels, bathcaps etc.; and the shower needs shelves for soap, shampoo etc. Room should have at least a mini fridge and an iron and ironing board.

It was at a central location

Overall the service was excellent.

Awesome secure place to stay Nice ambience Great staff Very receptive staff Always going the extra mile for their guest

The safe was really great she was always a phone call Away

The

The man night gaurd was no help. The lady housekeeper was amazing.

All was good

Internet would not pick up in the room

The property was beautiful and was true to the photographic displays in Expedia. Notwithstanding this, it was a bit smaller than expected, but it was a wonderful experience.

I recently stayed at Pulse and had a fantastic experience. The atmosphere is wonderful—it's clean, quiet, and above all, safe. The staff are incredibly friendly and professional. I especially appreciated that no one entered my room to search it, which made me feel even more at ease. Highly recommend for a comfortable and secure stay!

Clean, quiet but need some upgrades. Bed was uncomfortable, bathroom was extremely small, needs 24 hr receptionist or at least a readily available contact. Overall, a pleasant experience.

Relaxing

My first night stay,there was a light problem.Breaker had issues.No light in my room and several other rooms from about to 11pm till i woke and got ready after 6am and still no light.So no AC,i was hot as hell that night.Phone could not charge.Had to use the phone for light,no TV.Then the second night the TV was not working.I dont know what time the light issue was fixed the following day because I made sure to be out all day till 8pm.Came in to light though.

It was very claustrophobic and dated

Clean. Would stay here again. Small but good for short stay.

Manager is very helpful

Great place to visit

Second time here, will be back. Clean, convenient. Centrally located. My only issue is with the parking but a good place to stay

The property is clean, has comfortable bed, warm water, convenient location, very clean and quiet even though you are in the heart of Kingston. The downside is that the bathroom is small and no iron is in the rooms plus you have to get breakfast outside so ideal if you don’t need those.

Property was clean and safe . Wifi was not the best

Was safe and quiet

It's just inconvenient

Customer service was lacking. Room has no showering amenities except towels. Long strands of hair on the floor.

For me it was convenient and it was only for one night. No problem with the parking. Water pressure was good.

Very convenient!

Little and coozy

The property was very clean, quiet located in a very central location close to everything you can think of. However, please note that if you are physically challenged this property may not be for you as you there are no elevator so this wouldn’t be for someone with mobility issues. The room itself was very, very clean, I liked it a lot, however, as soon as I stepped in i was being attacked by mosquitoes, there were a lot of them flying around and pitching on me, I had to go out to the store to buy an insect spray and come back to spray the room in an effort to kill the mosquitoes as I don’t want to be bitten by these insects as they are carriers of dengue, malaria other pathogens, I didn’t want to be bitten by these insects while sleeping then potentially contract one of the viruses that they carry. I think that the operators of the hotel should ensure that the rooms are sprayed and freed of mosquitoes before their guests arrive. Also, even though clean and comfortable barring the mosquitoes the room was lacking of the basics that you expect to find in any hotel room or AirBNB whether they are big or small establishments. There were no mini refrigerators in the room for guests to keep their water or drink cool. There were no complimentary water or snacks in the room for the guest. There were a kettle but no tea bags, no coffee, no sachets of sugar or milk. There were no iron or ironing board, the simple things you’d expect to find. Only these needs to be improved on.

The check-in process was smooth. The room was clean and comfortable. The property was quiet. I will definitely be staying here again.

Great experience

It’s was so great that I am looking forward to staying there when I come back to Jamaica

A front desk was listed 24/7 at the property . The staff could be called but the only regular contactI had was with the friendly helpful security guard and parking monitor . He was helpful and watched out for me .

The room and bathroom too small

Great for short stays. Clean, comfortable and centrally located. Bathroom is a bit small but for a short stay that is not a deal breaker.

It's a great stay if you are passing through Kingston for a night or two. They host a local DJ night on Wednesdays if you're up for it. Dispite having not a restaurant, there is a small snack bar on property. There's also a rather tiny Peter Tosh museum on the premises.

The parking area was always crowded. The water was turned off by 10pm and until 10am.

Nice room, looked just like the pictures. Only issue is the WiFi connection.

What I liked was the fact that there were nearby restaurants, shopping malls which were all in walking distance but this hotel which really gives motel vibes was not worth the price , it is poorly constructed, no elevator and alot of stairs, my partner and i felt like we were going into a cave, the rooms are stuffy, there is one window in the bathroom. The room does not even a small refrigerator or microwave, the closet was poorly designed, you also have to ask for an iron and it was difficult to get it because you have to come out of the building to go look for this one man that seems to do everything from check in the guest to performing security dutues at the front of the property which is not inside the same building, so it was difficult to find him at times when I needed something plus there was no cleaning person to ask to have the towels changed or bed sheets changed and when we had checked in the toilet paper seemed to have been used so there was some left on the role but no additional just incase we needed it. Anyhoo, I could go on& on but i think i have said enough for a company who is actually on an international market for their modeling agency. You need to do better, this place is in need of alot of fixing. Please read the reviews and make some changes.

Quiet no frills hotel in a pretty decent area of Kingston. Not a lot of conveniences on site but there are quite a few restaurants and shopping nearby. Taxi service and buses are easily accessible. The room was clean so I had no issues. Only downside is that restaurants are closed by 8 pm and no room service available. Overall I had a good experience.

I loved it 🔥

I booked this at 10AM the day of checking, so I’m not sure why when we arrived at 9:20PM after a much long exhausting day we were advised that our room was not ready. If my husband wasn’t so tired I would’ve left and went elsewhere. We booked this place for convenience and this wasn’t convenient at all. The old gentleman who was in charge of checking us in was very polite, however the owner needs to do better because it wasn’t his fault the room wasn’t ready but in my opinion hers. Completely unacceptable, you had over 11 hours to prepare the room! There should be no reason why check-in is in the afternoon & when we arrive in the night the room is STILL not ready. The gentleman had to accommodate us with another room that was prepped but wasn’t hours when he saw how long she was taking. I would’ve stayed here again if it wasn’t for that but it’s clear the owner is unprepared to accommodate guests in the manner in which they should. For that I would not stay here again.

It’s okay for the price.

This was a good experience, friendly and helpful staff that checked me in with no delays

The staff was nice and the property was clean. Some staircases had no handrails and some of the steps and floors were uneven which made for unsafe settings. Parking was awful. Overall, the place is average.

Within walking distance to everything and the staff were really helpful and pleasant

Location is safe and breath taking