Beverly Wilshire, Beverly Hills, A Four Seasons Hotel

Excellent Service from Jasmine at the Front Desk I wanted to recognize Jasmine at the front desk for her excellent service. She was incredibly helpful, welcoming, and went above and beyond to make sure I had a great room. She really made a difference in my stay and is a wonderful representation of the hotel. Thank you, Jasmine, for taking such great care of me!

Beverly Wilshire is an iconic hotel in the center of Beverly Hills, provides high level of Four seasons service but rooms are simple and tired, food is good but not excellent. Our stay was good but not really remarkable and memorable because of the hotel… Pool is SO small, even nobody want to go there… So this hotel could be much better…

Very much enjoyed our trip. I loved the boulevard restaurant and we were there for an amazing evening of beef. Wellington you were celebrating our 23rd anniversary and it was absolutely wonderful. The staff was so polite. The atmosphere was very nice. Food and drinks were absolutely delicious and they had the most delicious Pannacotta which I don’t get to have too often definitely recommend the boulevard restaurant.

Great hotel on a great street. Pool was nice , restaurant also nice. The location of the hotel is just fabulous. Rooms are just starting to get old.

Fantastic hotel , everything was impeccable. Staff was very friendly and helpful, the room etc I strongly recommend this hotel everyone

Nearly ideally located at the intersection of Wilshire and Rodeo Drive the BW is definitely a good choice for a stay in Beverly Hills. We found the service to be exceptional - with everyone from check in and bellhops to the house keepers and concierge were outstanding. Our room was luxurious with the most wonderful sheets. My only complaint was I found the mattress a bit on the soft side. Not the best for bad back. My biggest complaint however goes to the restaurant - a $38 burger should not be dry, under seasoned and overcooked. However, breakfast was very good. I do recommend the BW for a stay, maybe skip the burgers.

This hotel was my wife’s dream destination because of the film Pretty women. But it turn out to be no so pretty. We had been away for a month in Tahiti and Bora Bora and to fly back to the UK we had a stop over in LA so as a surprise for my wife I booked the Beverly Wiltshire. We arrived 17th March in the morning with friends. There room was ready but our room we booked was not and we would have to wait until 3pm or we could upgrade to a suite for $250. We did not upgrade but excepted a room with two beds rather than Signature king size room. The front desk lady was not the most help and she had just been very sarcastic to a previous customer who had been asking for the last two days for bottled water in her room and not cans. The room was okay but not what we had booked. That evening we ask the concierge to recommend a rib restaurant and he recommended the Saddle room with I must say was really good. The problem was that he said the hotel car would take us and bring us back, on the way there the driver gave us a card and said to ring the number when we wanted picking up. It was a complete surprise at the end of the evening when I called only to be told that they could not pick us up. I ask the concierge the next morning about this and he said he would look into it and get back to me, no reply as yet. We checked out 18th and left for the airport at 6pm, in the taxi I realised I had left some medication in the fridge in the room, so I called the hotel at 6.20pm and ask if they could have a look and send it to the airport in a taxi. I was told that they would call back in 10 minutes and let me know. The call came at 10.20 just as I was boarding the plane, they had the medication and did I want to collect it! Very disappointed in the whole experience, not what I expected.

The staff were brilliant especially Chris (Scotland). Had a lovely few hours at this gorgeous hotel.

Here’s a tightened, polished version of your review — direct, clear, and balanced: I stayed for six nights in late February/early March for business in the older tower (Room 805). The room was spacious and well-appointed, with high ceilings, great natural light, a massive bathroom, and an excellent oversized desk that made working easy. It was also surprisingly quiet. I was able to request a monitor to connect to my laptop, and service throughout the stay was consistently strong. Alex at the front desk — who has been with the hotel for 13 years — was especially helpful at check-in and took care in helping me select the right room. The facilities could use updating, as others have noted, but there’s something genuinely charming about the 80s/90s finishes. It feels nostalgic rather than tired. The gym equipment was clean and well maintained, and the hot tub worked well, though both the pool and hot tub are quite small. I’ve previously stayed in the newer tower and found those bathrooms comparatively small and lacking a sense of expanse. I strongly preferred the older tower; it felt more generous and made it easier to take advantage of the hotel’s amenities. The valet system between the two buildings is seamless, and the staff were quick to bring up a refrigerator and other items I needed during my stay. Overall, a comfortable and highly functional stay for business — especially in the older tower.

We had the most wonderful time at the Beverly Wilshire. My husband, teenage son, and I stayed there for a long weekend. We had many purposes of the trip--visiting friends and seeing colleges among them--and the staff was outstanding. They upgraded our room when we checked in. Everyone seemed to remember our names wherever we went and we were treated so nicely. The rooms were gorgeous and the location couldn't be better. I'd give it ten stars if I could. Thank you!

The hotel is located right on the iconic Rodeo Drive, within easy walking distance of all the high-end boutiques and restaurants in the area. The staff were extremely helpful and attentive, always focused on guest comfort. There was an issue with the elevator for two days, and the team made every effort to accommodate guests during this time. As I was on the fifth floor, I used the stairs when needed. Our initial room was on the tenth floor and featured a large balcony. It was a beautiful space, offering lovely city views at night and during sunrise. Unfortunately, there was consistent elevator noise in that room, both day and night. The staff responded promptly and arranged an alternative room, even offering an upgrade. The new room was on the fifth floor; while comfortable, it did not include a balcony. We had breakfast every morning. Room service breakfast had a wait time of approximately 45 minutes, so I would recommend placing the order at least an hour in advance. I preferred the in-room breakfast menu, as the restaurant offered more limited options. The fresh orange juice is a must-try. The avocado toast was excellent, while the French toast was ok. The spa is a must-try. I had a rejuvenating facial and used the steam room beforehand as recommended by the spa staff. The products used left my skin glowing and significantly improved my dry skin. I also had my hair and makeup done—both artists were highly creative, attentive, and open to adjustments, ensuring I was completely happy with the final look. The pool area is very quiet and relaxing. If you are visiting Los Angeles for the Grammys, this is an excellent hotel choice.

Absolutely blown away from the minute we arrived. It was our first time staying here and we would definitely recommend it to anyone. From the valet and reception staff to the waiting and room service teams, the service couldn’t be faulted. The room was fantastic, with a great view of the hills (Room 1285), and the cleanliness was immaculate. Nothing was too much trouble—everyone went above and beyond. We also dined at the Michelin-star restaurant on site, Cut, and can absolutely confirm it’s a must-visit. The only downside was having to leave and go home!

We have just completed our second stay at this hotel over the New Year period. We had an amazing time for our first stay and thought it couldn’t be any better - we were wrong! From the moment we arrived we were greeted like long lost friends. Irene and Andre from front desk were both exceptional and always waved and smiled as we walked through the reception area. Michael (Concierge) booked all of our restaurants for us during our 8 nights and we always got a great table - even in some notoriously difficult to reserve restaurants We spent New Years Eve in Cut Lounge which was fabulous - probably the best NYE experience we have. Our room was the one bedroom corner Beverly suite on level 11 which was a fantastic size and beautifully furnished. It was so good we have already booked to come back in the same room category for the same dates this year. Thanks to all of the amazing staff at a truly great hotel

Whenever we come to Los Angeles, we stay at this hotel. Not only for the luxury and amenities, but also for the wonderful people who work there. Everyone, absolutely everyone, is an excellent person who is always willing to help with a kind smile. It's no coincidence that people have been working there for so many years. The only bad thing about this hotel is when you have to leave; I never want to leave. Thank you for everything, and we'll see you soon.

he Beverly Wilshire is a timeless hotel with an incredible sense of history. From the moment you arrive, you feel the legacy of the property—truly a remarkable piece of Los Angeles history. The service reflects that pedigree as well: polished, attentive, and professional throughout the stay. Breakfast at the hotel was excellent, but what really elevated the experience was the service. The staff went above and beyond, turning a simple meal into a memorable part of the visit. That said, the hotel itself is very dated and in serious need of an update. For a property carrying the Four Seasons flag, this was genuinely surprising. While the history and service remain strong, the physical condition of the rooms and common areas no longer align with the expectations of the brand. A historic icon with outstanding service—but one that is overdue for a thoughtful renovation.

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The hygiene is excellent, and the location is very convenient.

I am an out-of-town guest here for leisure and travel. My check-in experience was comfortable, and the night before my stay, I even mentioned to the front desk that I hadn't been resting well lately and hoped to get some proper rest here. However, at 8:45 a.m. the next morning, housekeeping repeatedly rang the doorbell and shouted, "Housekeeping!" I understand that this is partly because I didn’t turn on the "Do Not Disturb" sign—but the button for "Private" is on the door panel, which is different from the usual hanging signs, so I didn’t realize it the night before. Still, that wasn’t what upset me the most. What really frustrated me was that after dragging my exhausted body to the door and telling them I wanted to rest a little longer before cleaning—while also pressing the "Private" button—an hour later, a card was slipped under my door. It roughly said something like: "We understand you don’t wish to be disturbed right now, but we are here to check on your safety and also have the right to ensure the hotel facilities are not being damaged." I don’t remember the exact wording, but… “check the facilities”? Seriously? At 8:45 a.m., what facilities are you checking? You disturbed me—just own it. Why try to justify it with such excuses? This is supposed to be a leisure-focused resort hotel. Do you really think guests come here to damage the property? I really don’t appreciate this kind of face-saving corporate language.

Staff location and facilities

Food from restaurant although hotel handled the complaint

These below people went above and beyond. I was very impressed by their service and had a wonderful stay. I want to know when each of them have received it. Sonia Andre Alex Nagina Irene Kira Owen Halina Vanessa

La beauté du palace

Une surfacturation non annoncée

C'est un très beau palace

Je n'ai pas apprécié d’avoir une surfacturation non justifiée

From the moment I arrived at the Beverly Wilshire in Los Angeles, I knew this trip was going to be unforgettable but I had no idea just how magical it would be. First and foremost: Jose. He deserves every wonderful, glowing, extravagant adjective in the dictionary. Jose didn’t just offer great service, he elevated my entire experience. He opened doors with Hollywood flair, took photos with us and for us like a true pro, and genuinely made me feel like the tourist superstar I apparently am! He delivered the full “Pretty Woman” moment and then some. He was exceptional, unforgettable, and truly the heart of my stay. Secondly: the restaurant and bar staff. I honestly could not have felt more cared for or more special. Every single person was attentive, warm, and effortlessly charming. The level of service made me feel like Julia Roberts after Richard Gere sweeps her off her feet, completely spoiled in the most fabulous way. Whether it was the food, the atmosphere, or (let’s be honest!) the amazing drinks, everything was flawless. I came all the way from the UK for a special birthday, and it ended up being even better than I imagined. The Beverly Wilshire isn’t just a beautiful hotel, it’s the people who make it extraordinary. I truly can’t speak highly enough of the staff, the service, and the entire experience. A million thank-yous to everyone who made my birthday sparkle. I’ll be talking about this trip for years!

The food was ok and the gym was ok

The resort is one of the weakest 4 seasons ive been to. Rooms mediocre. Facilities mediocre. Stuff very fishing. Guests - american average family - not very pleasing to the eye. Ive seem better Ritz Carletons than this. 5 hpurs away from airport. Totally remote - weak offers for excursions. For the value - totally overpriced. Compared to asian four seasons i recommend not to book this one

Clean room and friendly staff!

Many things, location, bar, staff

Feels a bit dated on many levels

Amazing hotel. The staff were very helpful and made our stay exceptional

There is nothing not to like about this hotel

Very friendly Personal and helpful. We changed the room to the upper deck and it was wonderful, compare to the first Room we had.

The first Room we got was not at all as per our expectations, since it was located directly in front of another Building without window and 3 meters away from Balcony. The Balcony didn't have any view at all because the building.

We stayed at the Peninsula and the other Four Seasons in the past and wanted to try the Wilshire this time to compare them all. - The food at the BLVD is really good and the staff is very attentive - very well located if you want to shop - room is nice and renovated with plenty of space (we got a suite) But: - the pool is very small. The Peninsula and the other Four Seasons offer a bigger pool - issues with the room service 3 times (this is something I truly dislike when I travel) - because of its location it's louder than the other two hotels - although the room is modernized, the rest of the hotel looks old - complimentary car service is not really complimentary like the other hotels we stayed at. We still tipped the driver I'll go to: - Peninsula for the prestige service - Wilshire for the location - The other Four Seasons for the pool and Culina restaurant (which I love)

From Michael at the concierge to Andre and Owen and Vanessa at the front desk, Remus in the spa and everybody in BVLD who served me all weekend, made me a consistent loyal list of the four seasons and very appreciative for the above and beyond service. The cherry on top was Jonathan from housekeeping ensuring I had my new suit tailored in time for the business meeting, without me having to leave the hotel. Great experience, there’s a reason they are in business and make you feel better than you do at home.

Konumu

Odayı beğenmedim banyoda duş kabininde perde vardı , odanın enerjisi yok soğuk bir duruşu vardı İki kere para çekildi kartımdan 4 gün geçti ilk çekilen ücret iade edilecekti henüz isde olmadı Hotelde oturulup dinlenecek alan yok

Amazing location, excellent facilities and extremely qualified staff. Loved it!

I’ve never been to LA and we weren’t sure where to stay. I LOVED this property. It is very nice and the location was fun. Right in the action and walkable for shopping and good food. The service was impeccable! They helped us arrange a car service to a football game. That could not have been easier or gone more smoothly. Perfect stay. It’s pricey but worth it.

This hotel is a No mistake when choosing it , Four seasons is a great option when travelling and this isn’t the one where you’ll regret staying in ! We arrived at the hotel and everyone and I mean everyone is kind always with a big smile , always helping you , we’ve had a little problem in one of our rooms and immediately they changed us and upgraded us in a bigger room and with two bathrooms so we were just so happy and perfect , breakfast is delicious , at the Blvd that treat you so well , their staff is always the best. Concierges are kind and friendly they helped and arranged us a private chauffeur who took us to the Kia forum for Dua Lipa’s concert and waited for us and at the end he kindly gave our LA friends a ride to their home and they took us back to the hotel , always with a big smile. The hotel is perfectly situated if you love shopping and dining in the area , also you don’t need your car everyday if you want to shop and dine in Beverly Hills area ! Your body will thank you for it ! The area is so safe and wonderful ! If you come to Beverly Hills don’t hesitate and choose this magnificent property you will not regret it.

Nothing to say, beside 10/10. Second time we have stopped at this hotel and from the moment you walk in to the moment you leave you are treated like royalty.

Everyone from the moment we walked in to the moment we left 3 days later the entire staff at the hotel were amazing, the food amazing, the room amazing, the second time we stopped here and again this place just gets better and better.

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classic 4 Seasons Hotel stay! they go the xtra mile to provide great service!

WONDERFUL STAY

De tudo

Barulho vindo do telhado do prédio antigo

This was not my first stay at this hotel. I come back for the location and the staff. The hotel itself is showing its age. I was upgraded to a suite, which was very spacious with a separate sitting area. The bed was comfortable , the closet space was small. The bathroom was very big with a shower, a soaking tub , a makeup table but only a single sink. Truly one of my pet peeves in a suite is to share the sink. The water pressure of the shower was vey good and they had plenty towels for both of us. The grounds are well kept, the breakfast area is very nice but the menu is very limited, specially for someone who is gluten free. Overall we had a lovely time becuase the service was amazing. I will definitely go back. I give it my GoldnAdvice seal of approval.

Beautiful hotel!

Fabulous

Very nice

Tudo limpo e confortável ! Funcionários gentis e atenciosos

Gostei de tudo

The location , the vibes , the staff everything is amazing . The concierge services were also amazing big thanks to LEO he made our stay more memorable

Tout

Le prix du parking et du petit déjeuner

We stayed at the Beverly Wilshire recently when in Los Angeles. The hotel is on Wilshire Blvd right at Rodeo Drive so perfectly located to enjoy Beverly Hills shopping (Brunello Cucinelli, Tiffany’s right out my window) and snacking (Erewhon right around the corner). The service was excellent as usual with Four Seasons and the hotel rooms and facilities were also wonderful and modern. I was upgraded to a suite with a view of Rodeo Drive so that was lovely. We loved the dressing tables in the bathroom! Everything was great. I’ll definitely return when back in the area.

Bfast was good Location couldnt be better Staff very friendly

I had my laundry done unfortunately the service did not reach my expectations. My items came back rather wrinkled and the folding was so bad that I had iron them. We ordered a charcuterie board, the arrandement of the items were not very inviting especially the meats - the colour was off

Very friendly staff. Due to flight delays we arrived very late and still could enjoy The Bldv restaurant

Die Lage ist wunderbar!Das Zimmer war gross!Das Bett wie ein Traum!

Der Pool ist viel zu klein!

The worst part of the stay was when I left the hotel. It was my very first time in Los Angeles, and I don’t regret it at all, I actually feel pretty lucky. It’s not just any hotel where they filmed Pretty Woman . Just Class ! By the way, thank you André, and thank you Mom.

A brilliant hotel that lived up to expectations. First class service and facilities in a great location. Whilst expensive the food was excellent showing you get what you pay for. Lots of local independent options for food. Our only regret was not staying on for a couple more days. We used the pool, the gym, the spa and restaurants, all up to the quality we expected. Note: Unlike most USA hotels this one did not charge the mandatory junk fees at the end - a refreshing change.

Another fantastic stay at the Beverly. From the moment we arrived, it felt like every staff member wanted to make our stay perfect. Everyone is so friendly and helpful, and it was great to see Jesse and Chef Joseph from THE Blvd again; they have been extremely helpful in ensuring that we have lovely meals that fit our dietary requirements. The staff at THE Blvd are wonderful and the entire team ensured our dining experience was perfect. The Concierge team was also great, helping with our transfers to and from the airport.

Very quiet room, comfortable bed with plenty of great pillows. Had a nice breakfast delivered to the room at 2am. All staff were professional and very accommodating. Great location; walking distance to everything one could need; shopping & dining. Will definitely return.

Staying at the Four Seasons White Shark has been nothing short of incredible. We truly never expected to feel so much at home in a hotel, but that’s exactly how our experience has been. We are on our honeymoon and have spent the past month traveling through hotels of the same level, but nowhere have we been treated as exceptionally as here. Kirsten, from Marketing, made everything seamless and welcoming. Stuart, at the entrance, is honestly one of the most delightful people we’ve ever met—he has a genuine gift with guests, and he made us feel so cared for from the very first moment. Lucy, from Room Service, has been so kind and attentive, always making us feel spoiled in the best way. And Michael, from Concierge, was simply spectacular. Whatever we asked for, he managed to make it happen, always with such warmth and professionalism. We’ve remembered each of their names because they’ve been truly wonderful and made such a lasting impression on us. Thank you to the whole team for making our stay unforgettable—we can’t wait to come back.

excellent hotel - lovely vibe - bar overlooking Rodeo Drive is very pleasant - great staff - very clean and generally lends itself to a great experience and of course the location is definitely the best.

perhaps upgrade the gym

This is our go to spot in Beverly Hills.

It was smashing

Un merveilleux séjour dans un hôtel mythique et un personnel très accueillant ( en particulier André) . Merci encore

The staff is beyond helpful and courteous. The hotel has a historic feel with a modern and sophisticated flare. We walked for coffee and sat outside in a courtyard to enjoy the beautiful weather and Beverly Hills vibe. We also had breakfast at the hotel which faces Rodeo Drive. Amazing food and atmosphere including Cut, a Michelin steak house in the hotel. Some great restaurants are within walking distance and others a short ride away. The best spot for shopping, right at the foot of Rodeo Drive. The pool is small and tucked away and there aren't a lot of seats but other than that this hotel is perfect.

Wonderful

There are few places in the world where I can relax as much as here. From the cleanliness to the friendliness of the staff, from the wonderful pool area to the magic of the fitness center, Beverly Wilshire is top rated for me. Try their breakfast, outside and facing rodeo drive, it’s the he best way to start your day. Apart from being unable to give me an earlier check-in (requested 3 months ago, and I asked for noon instead of 3 PM) our stay was memorable.

Well as usual this hotel does a great job at everything ,Ive given them the 5th star in the past and im sure I will again . This trip started a bit rocky as my preferred room had been taken but after an hour or so wait an exellent room of desired quality was provided . Turn downs and maid service are exellent here and everybody is polite and helpful . Transition from room to in house resturants was good both Both BLVD and CUT are very nice . Room service is exellent when you need it . So why no 5th star this time ,well I shouldnt have to threaten to leave to get what I was promised . It does help to call ahead when your car is needed if you need a tip for the day and im hoping the baseball seats I ordered will show up in my account concierge set up for me soon . Everybody should be lucky enough to stay here once and hope you get your collective turn soon .

Location and know hotel past 30 years

Rooms size with change of ownership ,is getting smaller and certain part of bathroom seems too tight

Love the location and the general ambience of the hotel. Was a little disappointed with storage. We were traveling as a family of 4 and had to upgrade to a 1-bedroom suite but the storage was still a struggle (we stayed for 6 nights). Our shower cubicle did not flow away very well and we're standing in a puddle whenever we showered. All the staff were very friendly.

Beautiful hotel and great location!

This property is absolutely top notch and is in the heart of everything wonderful about Beverly Hills.

Incredible property and stay!