The Nap Tsim Sha Tsui

Booked a private room for me and my love. The location of the place is hard to find at first as it's deep inside a building. Had to ask a local residing in the building on where to find The Nap as there are multiple lifts towards different parts of The Nap (incl. the self check in kiosk). The self check in went smooth, it also gives you an option to add an early check-in/late check-out (for an additional fee). If you can read and follow instructions properly, the self check in would be easy. The inside of the room is fairly decent, the bed is comfortable enough with 2 pillows per people, a small table, private bathroom, and just enough space to put your luggage on and some other things. The only issues somehow that I found inconvenient were the following: the towers provided were too small (face tower sizes, although you can get extra towels in their self serve cabinet of toiletries), and the electric socket and adapter were kinda too loose. But overall, great location as it's very near TST stations, stores, and other areas of interest

Not what i expected, do not expect capsule hotels from japan

値段も安いし立地がいいので便利でした。快適さは他の宿泊客にもよるかもしれません。同じ部屋に夜中に帰ってきて大声で話し出す宿泊客がおり閉口しました。 部屋内では静かに、という案内はあるのですがもっとしつこく表示してもいいかもしれません。23時以降は会話禁止、など・・。 とはいえ価格と便利な立地、必要な設備はあるので（シャワーもちゃんとお湯が出ます）カプセル型やドミトリーに慣れている方にはお勧めできます。

No reception so had to check in via a machine. Rooms were clean. Photoshop

Muy sucio, incómoda cama, gente tomando y haciendo ruido

Waren hier bereits im Juli, da es für die Lage das günstigste war, gaben wir ein zweiten Versuch! Wie erhielten das gleiche Zimmer. Toilettensitz war lose, wie bereits im Juli. Der Schlauch am duschkopf war undicht, am zweiten Tag platze der Schlauch. Konnten nur schriftlich den Betreiber kontaktieren, aber bis zum Check-out keine Antwort und keine Reparatur. Keine dusche für 4 Tage. Auch Hohels.com über die app kontaktiert und bis jetzt keine Antwort. Aber Geld wird immer schnell abgebucht. Nur wenn sowas ist gibts nix. Find ich Kundenu freundliche.

Good if you’re on a budget - facilities are clean and it’s nice and central. Not exactly as was advertised - capsules weren’t as modern as the photos make them out to be, and the mattress was very thin.

This one is more spacious than the Mong Kok location, with a bigger common area if you're looking to work. Also much closer to the MTR. The guests are very quiet and respectful, and there is more space in the washrooms. The towels are too small, and the lockers don't fit a large check in luggage, although it is common for guests to leave luggage out and it is monitored.

Great location.

Good location

Property manager not friendly. A bit rude. Staff helpful. Facilities poor. No electricity during check in. Linen and sheets were smelly.

We enjoy and like to stay at your place, the only problem is service of cleaning, we are stayed for 3 days and 2 night. All over aria is so good. Thank you.

Value for a stay at TST. An automatic check-in and check-out machine. Chose a private room The mattress is very thin like Japanese tatami, very thin not for everyone. The pillows are nice though. The socket is not at a good location next to the mattress and one socket is blocked. Shower is fine but the wall decor is a bit worn off. Great shower head though. So overall it's good but definitely not for everyone, maybe a great option for backpackers.

Cheap price for a stay at TST. An automatic check-in and check-out machine. Chose a private room The mattress is very thin like Japanese tatami, very thin not for everyone. The pillows are nice though. The socket is not at a good location next to the mattress and one socket is blocked. Shower is fine but the wall decor is a bit worn off. Great shower head though. So overall it's good but definitely not for everyone, maybe a great option for backpackers.

The photos of bed room is not the same. The instructions on checking in are wrong.

宿泊した部屋からチェックイン機へ行くまで入り組んでいてわかりにくい。いったん下まで降りてからエレベーターを変えて４階に行けばすぐわかるが少々めんどくさい。 そのほかは全てよかったですね。

場所はK11のすぐ近くでとても利便性が高い。 ただ、入り口がとにかくわかりにくい。 ビルはあちこち工事中。同じビルのなかにいくつもエレベーターがあり迷路状態。やっと見つけたバックオフィスには人がいるにも関わらず取り合う気もなくマネージャーに電話しろと声だけ応答。 やっとチェックインマシンまで辿り着くと、 写真ではかなり綺麗で清潔な印象でしたがそこはやはりドミトリー。女性用のシャワー/トイレは2つしかないのに、そのうち1つのブースに掃除道具のバケツとモップが2日間とも置きっぱなし。蛇口はガタガタ。ウォシュレットはついているけど電源がはいっていない。 部屋はグレードの高いルームにしたがスペースも一般のルームと同じスペースにあり、モゾモゾすると思ったら虫🐛が歩いてる、、、😵‍💫 学生には便利なのか？でも、たぶん、もう行かないかな、、、、

dirty and unconfortable. bathroom very bad

Pokvarjene omarice, umazano

Good location is the only advantage that I could think of. Terrible check in experience, Plastic cabinet, broken table & chair, showering with extremely low pressure

地點方便

電源コンセント、USBコンセントは故障しているし、部屋のドアロックもテープで雑な補修がされているだけ。 タオルも置いてなければ、シャワー室は清掃されておらず最悪。

The building is very old, but the room is acceptable for one night stay. Convenient location.

とても便利です

The private room we stayed at was simply terrible.

It's cheap. That's all. It's not a hotel, like Gosiwon in Korea. I was fooled by pictures. I could hear them talking in the next room, and the bathroom smelled like a sewer. But the floor of the room was clean. I recommend you to pay more and stay at a better hotel.

Perhaps you should read the feedback i sent you on the day we checked in and you then would not have to send me request for feedback again 5 days later. I advised Expedia that the place was horrible, dirty, rock hard and tiny bed, difficult access and uncaring staff member and as soon as we checked in, we departed telling the staff member we would not be staying and when there was no response from that staff member, my wife asked ‘don’t you care’ to which her response was ‘no’. We then booked another place for the entire 5 nights. If you had read my feedback from that 1st night, you would know that i requested a refund for this miserable place as we immediately booked a hotel through Agoda for a nearby property

My private room was a far cry from what's advertised on their listings. The property a guesthouse that is quite different than the capsule hotel. While it was clear that I would not have access to the capsule hotel areas, I was not expecting such a huge delta between the two spaces. I stayed an hour, reluctantly taking a shower and then promptly leaving after having booked somewhere else to stay for the night.

Toliet and location environment is not that good

I like the dining area, and i don't like the common bathroom, it's dirty it seems no one maintain the cleanliness.

I stayed at The Nap 2 months ago. I really want to say thank you to the staff there. The hotel was in high occupancy. I could see how busy the housekeeper was but she still kept the place clean and tidy. The bed is around 1.2m, it is big enough for me. They provided disposal towel instead of the regular towel like other hotel. This is what I like, especially under "the year of co-vid 19". At that period, it was very hard to find any hotel or guesthouse room or bed as over hundred thousand people stuck in HK waiting for the quota to go back China. When i want to extend my stay, it was already fully booked. The staff put me in the waiting list, she contacted me at once when she got a vacant capsule in other branches (They have 7 branches in HK, including capsule and private rooms). Thanks so much. She is really nice and friendly, she even helped me to make appointment for the PCR test.

簡單方便的住宿

It is easy and fast to check in and check out by using their machine. I added the late check out upon check in. It was HK$60. The bed is big and comfortable. I left my key card inside the bed, although no reception there, I called and they can issue me the key by their side via the phone. Fragrance machine is found in the toilet and I think they spray perfume in the room or capsule. Not bad. In short, I got what I paid for.

The air conditioner is really low and you cannot change it. The toilets are public and seems no one clean up. Nothing in the toilet, no tissue and soap. A large amount of water on the floor, very dirty. The bed is not comfortable, very dirty and sunken in the middle part of the bed. I have upgrade to the queen room, but the quality is also bad. I cannot imagine how the other rooms are.The building is old, and you cannot find the entrance easily.

Though staff were not responsive, they still try to help you. Wrong phone numbers displayed on the door. Had to search their website up to find them via WhatsApp. Capsule smelt horrific when I opened the door. Capsule smelled like a 10 day old laundry. Revolting smell. Asked their staff via WhatsApp about it and they happily changed room for me. But the other one still smelled, but at least not as worse. There was no air con at all, instead there was a tiny ventilating fan that looks like it has been pulled out of a PC and got stuck to the wall. Stuffy as heck, felt like I couldn't breathe. Wifi was fine but the overall stay was still horiffic. Was lucky to have only stayed for several hours, or else I would have fainted inside that stuffy capsule.

Just 5 minutes from MTR station. So much food all around

自助式入住。方便快捷

之前試過住都可以但係今次入住好似變咗難民營！

The photos gave too much fantasy and I have high expectation. The location is terribly hard to find and not comfy. The cabin is not noise-proof, and the aircon in the cabin was so weak that its more comfortable to stay outside. 1 set of toothbrushing stuff while I booked for 2. Overall it ruin the day.

ゴキブリが居ましたが、それ以外は良かったです。

I extended my stay several times, because I had to stay longer in HK. The check-in was fast, a machine does the job. But you have also easily contact to a supportive staff. The MTR (metro) is literally 50 meters away, the next ‚7-11‘ shop 20 meters. For ppl, who just need a safe stay for sleep and do not care that it is a capsula, I highly recommend „The Nap“.

Great place, near MRT and shopping mall. Kindly staff, Very nice location!!

Wanted to copy the Japanese casuals Hotels but somehow failed. It is more a hostel, not even comparable with any capsula hotel in Japan. In Japan, a Capsula hotel is a Business Class hotel ususally. The biggest advantage of The Nap: very central and for HongKong a good pricey

Had a last minute business meeting in Hong Kong for a day and needed a room in Tsim Sha Tuai area. This capsule pop up, I called to make a reservation and they referred me to hkcapsule.com. Only then I notice is a fully automatic reservation and check-in system. The first attempt on capsule hotel and it was amazing, as compared to a traditional hotel. This automatic system saved me lots of time and unnecessary procedures. Upon booking, the reservation number was sent to my email. Took me less than 5 minutes from the station and check in with the touch monitor at the front door. They even have a selection for languages. The first impression is the cleanliness of the hotel, sparkly clean. Love the washroom, super hot shower, and the coffee machine. After a long flight fell asleep right away, a little room with multiple functions. To focus on my presentation I borrowed the computer desk and continued in the room. Huge mirror for me to put on my make up too. Overall it was an amazing experience and quick response on my WhatsApp reply too!

new and clean place , staffs so friendly but too noisy while sleeping

기계로체크인을해야하는시스템인데 원활하지가않아요 전화번호는불통이고 다른게스트들도우왕좌왕 어떻게해야할지난감해하는상황이었어요 시스템교체가시급해보입니다 계속영업을하시려면요 돈을거저가져가려는속셈인거같아요 아니면사업을처음해본사장님이시던가

地點方便 隔音不錯..不會吵 但氣味不佳

It is modern, but there really isn't much space in the rooms or the communal areas. Although the booking states that two people can sleep in each capsules, and technically two people can easily enter, it would not make a comfortable stay because you can barely stretch/roll/turn and just end up hitting the walls or your companion. Myself and my friend are about 5 feet and quite petite but still found it difficult to stay. But for solo, it wouldn't be so bad. There was also a personal lighted mirror within the capsule and hangers and side shelves that are useful, sufficient ventilation and adjustable lights. The room is also quite private with a wooden autolock door. First impression with all the capsules lined up closely was that it looked like coffins hmmm. The upper bunks can be a bit troublesome to get up to, but gives one more privacy, and a bit dangerous when coming down due to a lack of railing and small steps and little space. but do-able. Capsules are randomly allocated by the self-check-in machine, so which capsule you get depends on your luck. Additionally, if you book more than 1 capsule, you will have to go through the check-in process more than once, even if it is within the same booking in order to get the required number of cards. Take note that there are only two toilets + shower areas for each gender for the entire hostel, and they are located outside the rooms. However, I have to commend the quick availability and help of staff via call or whatsapp, as promised. Even if you do not see staff around, they are easily reachable, and were more than willing to help even at a late time. There are also lockers, additional towels, kettles, toiletries available.

The property was really difficult to find and we took such a long time staring around in confusion trying to identify the building it was housed in. We had the first class capsule and it was definitely not worth the money although it was significantly quieter due to less human activity above our bunk. We could still hear other people moving in and out. Also, the toilets were housed in the same cubicle with the showers. Super inconvenient because there were only 2 of the cubicles. Even if you only needed to use the toilet, you'd still have to wait for someone else to finish showering before the room will be available. Also, i don't understand why the locker was on first come first served basis, as i thought 1 capsule would be assigned to 1 locker. Most people using the lockers also didn't lock their lockers so I didn't understand why they even occupied the lockers.. Lounge area was small and cosy though, and although the place was unmanned i was able to get a response via text message really quick.

Place difficult to find.

This hotel is cool! Comfortable bed with all amenities I need. I love the ceiling of the pod! I booked one night on Expedia and eventually extended 2 more nights at this self service machine.

Good location, really pleasant n clean place. Fast check in n check out without any difficulty. Fast respond from their staff when we needed help.

Compare with the capsule hotels in other countries, like Japan or Singapore, I think the capsules here are more spacious and clean. Their shower facility is amazing.

Filthy, overcrowded, uunsafe and rundown. They don't even have room enough to store your toiletry bag, let alone your luggage.

There should be a clear description of what to expect at this place. Warning to all patrons: stay here ONLY and ONLY if you need a place to sleep (in a pod,that is) without luggage.Just bring yourself. NO reception so you'll have to check-in electronically using the computer by the door. I was shocked and disappointed I called an old friend and luckily she offered me to stay with her after seeing the condition of this place. For security issues, I would'nt be comfortable leaving my valuables in the small hallway together with other guests' luggages, share bathrooms and other living areas with them. One of the guest pointed out there is a CCTV camera where the luggages are but who knows if somebody drags other's stuff as well? He even said some people stole his food from the fridge! Some are loud and rowdy, I saw people come and go, and I didn't like a bit what I saw. Privacy? you'll have it when you're inside your pod, like you're in a coffin' installed inside a 'cave'. Worst place ever. Wasted my time and money. I still wonder if the good reviews are even legit.

Our overall stay was good though the street and the building itself is a bit sketchy but we love the location it’s near harbour view, clock tower and canton road. We had a hard time looking for the place, they can actually put a signage as a guide.

Read to end for location instructions...It's like a hostel but with sleeping privacy! There are two hallways that are dark and quiet where the pods are located. The common areas are kept clean and nice. Everything feels new. Towels and other amenities are there for you to use at will. For a cheap stay this met all my needs. The most important thing everyone needs to know is how to get here!!! You don't write the specific instructions anywhere and it isn't obvious. Once you find building 42 walk in the entrance with the sign that says spring deer restaurant. Go to the back, turn right and take the 1st elevator on your right to the 4th floor. Exit elevator and turn right, turn right again through the set of doors and walk down half a floor. The nap is on the left. The check-in machine is next to the door. The receipt has the code to open the door once you've checked in. Remember this code. The key is only for the pod not for the main entrance. Have fun!

Place is not where it says it is. Refund wanted but didn’t get it.

Clean and have privacy. However there’s little aid especially when there’s no one around to seek help. Even when I have tried to call there’s was no response and I have no idea whom the owner was either since as there wasn’t any formal introduction and it was a shared place.

Check In is self check-in by machine which also support Japanese. The smell of the room was bit peculiar so I wanted Fabreeze. Hotel location is quite good.

It’s new and clean and quiet. Everyone staying here follows the rules, no disturb by loud noise even though it’s capsule hotel. Bathroom is nice. Amenities are okay. Self-checkin and checkout is convenient. The only thing that I don’t like of the hotel is that it’s quite hard to find. I arrived there late at night and I got lost in the building. No clear hotel sign at 1st floor, I had to walk around like 30 mins. till I found no.42 and the elevator was broken so I had to use the stair. The building is quite old though the hotel is new. To get there, you have to take notice of ‘Spring Deer’ restaurant sign at the 1st floor. The hotel is located on 4th floor above this restaurant.

The private pods & safety of belongings. The property was clean and modern