Janna e Sole Resort

.Sehr gutes

The outside communal areas were clean and functional with good views of the mountains, the pools were clean and well maintained. The rooms were tired and could do with an upgrade. The female bar staff were somewhat surly, but the male staff were friendly. The all inclusive system was a challenge in itself and could do with being streamlined! Overall though a nice week was had, but will not be returning.

massimo relax, a tre piscine di cui una di soli adulti dove puoi riposare senza schiamazzi e grida di bambini

On the beach don’t have toilet or towels and is too far to walk back to resort.There’s limited drink selection

If you are booking this because of convenience because you have a small child, be warned! go somewhere else.

Obwohl die Zimmer renovierungsbedürftig sind, ist der Ort schön und der Service ausgezeichnet.

Det står 4stjärnigt men med svenska mått mätt är detta max 2,5 stjärnor. Ganska slitet. Har varit fint en gång men på ett sådant ställe kan man inte ha höga förväntningar. Det finns pool och de erbjuder mycket mat och snacks men blir också relativt enformigt.

Tout c’est top merci beaucoup

Très bon établissement, pour du all inclusive il y avait beaucoup de choix au restaurant. Les chambres étaient propre. Mais le vrai plus de cet établissement est le personnel. L’équipe du restaurant est vraiment super , l’équipe du bar aussi , ainsi que l’équipe d’animateurs. une mention spéciale pour momo, qui a su nous mettre à l’aise dès notre arrivée , il donne le meilleur de lui même pour que le séjour des vacanciers se passe au mieux, il est passionné par son métier et nous le remercions du fond du cœur pour sa gentillesse. De plus il parle 5 langues , dont le français ce qui est vraiment très pratique. Bravo momo et encore merci pour tout .

Ottima struttura cibo ottimo personale gentile e disponibile bravi tutto il personale e lo staff bravi bravi complimenti

Schrecklich unfreundlicher Personal bis auf nette Reinungskräfte.Alle Gesichter sind genervt und die Bestellungen werden gezwungen aufgenommen. Das Restaurant bietet nur schlechtes bis mittelmäsiges Essen an. Nur das Wasser und Kaffee schmecken gut. Wenn Sie Reis essen, schmeckt es nach Fisch, wenn Sie Nudeln essen, schmeckt es nach anderen Gerichten da vermutlich alles direkt in einem Topf zubereitet wird. Die Zimmer sind extrem hellhörig. Terrassen teilt man mit Nachbarn so dass man keine Privatsphäre hat. Die Animationsleute sind extrem nervig und versuchen mit ihre künstliche Art die Stimmung aufzupeppen.

È il terzo anno che ritorniamo con la famiglia e come sempre siamo stati benissimo. Piscine da favola e buon cibo. Personale gentilissimo che ci fa sentire come a casa.

Great hotel.

Ottima struttura personale fantastico... Vacanza da ripetere.

Resort bello, grande ma troppo dispersivo. Cibo non è male considerando che s8 tratta di un villaggio (angolo pizzeria spettacolare). Pulizia buona ma si può migliorare.

We had a wonderful stay. Very attentive staff. We're allowed to use the facilities after we checked out as we had a late flight. Only minus were the madrasses in the bunk bed, they were very hard. Thank you!

Very good

Struttura bellissima, cucina buona e varia, la nostra camera però non era all'altezza, box doccia non chiudeva e non era presente un piatto doccia. Animazione sufficiente.

.

DO NOT BOOK! I booked this property months in advance and less than 24 hours before I was due to arrive, they moved me to a neighbouring hotel. The hotel they moved me to had lesser facilities, was a French and Italian speaking hotel and was very dated. I visited Janna e Sole to ask what had happened and if they could move me back to where I originally booked, they were rude and dismissive. I asked if I could have at least have a refund for the price difference as the hotel they had moved me to was nowhere near as nice. They have point blank refused and I am still fighting with them on this after being hung up on, and my emails ignored by their booking team. We heard a lot of horror stories from other guests about staff behaviour. They point blank lie to guests. Customer service is not something they offer. This was truly the worst holiday I’ve ever had.

Pas pratique, on ne peut bouger qu’avec des tours organisés qui coûtent cher Internet marche pas Qualité de la nourriture très très basse

Villaggio grande, curato e confortevole. Piscine ottime, cibo buono , vario ed abbondante; dolci super. Animazione così e così.

La nourriture est immangeable!

Sehr gute und vielseitige Auswahl der Speisen. Fleischgerichte waren meist zäh!

Hotel liegt eigentlich ganz schön und ist von der Architektur ganz ansprechend. Damit hört es aber auch schon auf. Terasse oder Balkon teilt man sich mit dem Nachbarzimmer. Wir hatten zum Glück nur Frühstück gebucht. Tassen und Teller in der Regel dreckig. Es gab Kaffee und Tee. Leider nur eine Teesorte. O-Saft aus dem Pappbecher. Eier bestanden aus Eipulver und waren ungenießbar. Um 9 Uhr gab es keine Butter mehr. Und das anwesende Personal echt unfreundlich. Zum Glück hatten wir kein AI gebucht. Kurz und gut, das Hotel ist eine Katastrophe und an Wohlfühlen ist nicht zudenken. Wir können nur jedem dringend abraten dies Hotel zu buchen.

Im Großen und Ganzen OK, bis auf … keine Beach Towels (bekanen welche in quasi Kulanz) … außer Italienisch war für viele ein Problem … die Wassertemperatur in den Pools der war furchtbar kalt … trotzdem ein schöner Urlaub trotz Covid Restriktionen

Complexe hôtelier super sympa. Cadre agréable, impeccable à tout les niveaux. La nourriture divine et « fait maison », loins d’une cuisine de cantine très souvent présente dans ce type d’établissements. Animation, équipe « Animatour » adorable et dynamique! Les enfants ne voulaient plus quitter l’hôtel ! Merci à Roberto, Melania, Rosy, Asia, Dominika, Antonio, Marina, Nico, Flavio, Andrea, Cris, … tous géniaux ! Bref, superbe expérience ! N’attendez pas pour réserver !

An absolutely terrible holiday experience in this hotel. This place has absolutely nothing to do with famous Italian hospitality and absolutely terrible food for the price you pay. To start with all inclusive experience is a lye. All that is included is water, disgusting sugary drinks “called juices” and water based cocktails “cocktail of the day”. Food is made from frozen products, covid definitely affected because the food is lowest quality possible, not eatable and disgusting. If you wish to have a glass of water at the bar is ok, but bottle is already extra price. At the beach even a glass is extra, so don’t forget to take money with you to the beach otherwise you drink from the shower that 10 mins away by walk. Obviously no Water in the room. Don’t forget towels for your holidays because in this 4* hotel the towels at the pool and on the beach is not provided. If you wish to go away for a night out and eat some real food you have to pay 15€ per person for a bus ticket, even though there are city busses that no one tells you about 1€ each. Make yourself a favour and rent a car to get away from there, don’t pay extra for all inclusive experience not to be disappointed. The only good points are the rooms, renovated with conditioner, however full of aunts! Save your money and nerves and book somewhere else!!!!!!

Schlechtes Hotel bisher. Schlechtes Essen, Restaurant wie Mensa, überall anstehen, laute Animation und Musik am Pool, schlechter Service für B B Gäste, nur Familien mit kleinen Kindern