Greenway Manor Hotel

Well this hotel is way overpriced for service you get information said food availability is to 9pm arrive just after 830 told kitchen closed.so only option is drinks bar. Staff where either playing on phone or outside socializing with other staff ,many quests waited long periods to be served or left,nibbles available at bar where not stocked as run out same as soda water ...carpet in breakfast area is so dirty and gaps between carpet

Entered room + turned 3 lights on. The phone did not work. Busy circuit signal, no dial tone. Had to go down to the lobby to ask how the thermostat worked. Went back to the room and the lights were out. Phone still not working. Went back to lobby and asked manager to come with me. She jiggled the light switch and one light came on after 30 seconds. A minute later another light flickered several times and turned on. Manager was unable to adjust the thermostat. Said she would be back in 15 minutes. Returned 30 minutes later with the maintenance guy. He said light flickering is normal. I asked the mgr about the busy circuit sound on the phone. She said that’s normal. I requested a different room and the mgr said she couldn’t do that because all she had left was an upgraded room which we did not pay for. Mgr said there is no ac only heat. Said she would bring a fan but never did. At 1:30 am I woke up because my cpap machine quit working. No power, no lights, no phone. I jiggled the light switch for a few minutes and the power came on. The next morning checking out. Same mgr asked how was the night. Not very good I replied. The power went out again. I woke up in the middle of the night + couldn’t breath because my cpap machine quit. It’s black dark, no lights and the phone didn’t work. Her reply was “I don’t know why the power didn’t work”. No apology, no offer of a refund, just a fake smile and she said “we will see you next time”.This hotel is a real FIRE HAZARD. I want a refund

Definitely a surprise when staying here….and NOT in a good way. There are so many issues with this overpriced hotel, which should be more of a guest house at best. I’ll name a few, however it really is just a few as don’t want to completely sound as though I’m a serial complainer!! Super warm room with no a/c or fan. I had to borrow the one from reception at 3am. Even so the room temp stayed at 23.5° Unable to leave the room window open due to the severe smell from stagnant water outside. Mismatched worn out furniture. Dirty carpets Light bulbs missing from bathroom and main room. Unmanned reception. When we did find someone they moaned that they’re doing the job of four people. Super over priced. Will stop now as don’t want to spoil anything you may want to moan about if ever you stay there (god knows why you would!)

Property was a bit out of the way and facilities were average.

Awesome property. Very welcoming.

We were welcomed and the host did everything she could to care for our every need! She was fantastic! The grounds around the hotel are amazing! Make sure you take the time to walk around and enjoy!

Great service, very customer focused staff. Enjoyed stay. Got complimentary upgrade of the room and late checkouts without asking for it.

This hotel is simply stunning and teeming with history. When you enter the beautiful long tree-lined driveway, you know this place is special. We had an amazing family room that was huge! There is a bar at the hotel, ample parking and great food. We had a breakfast that was a feast included with the price of our booking. Well worth it. This hotel is a little out of the center of town, but we highly recommend it if you want to feel like royalty for your stay.

Everyone off the staff were lovely and could not have been more h helpful ABs accommodating. Weather was poor so didn’t get there exploring praise that I planned on my bike. Food at the hotel was great.

Absolutely beautiful experience, the hotel is absolutely stunning and the level of cleanliness is well above the stars available to give I work in a hotel myself and cannot fault the manor at all. It is amazing cozy warming and the staff are unbelievably friendly and catering can’t wait to return already thank you all & a special thanks to Sharon for her kindness and welcoming

The building and grounds are GORGEOUS. Breakfast was delightful in a very well-appointed dining room. Some of the original structure is still exposed, like a giant fireplace, which just adds to the ambiance. Two downsides: 1) The noise at night was horrendous. There was a party that went what seemed like all night long, with banging in the kitchen, raised voices, slamming doors. Ask if they are hosting a party before booking! 2) The shower was barely a trickle of water. It was very hard to use effectively.

It’s a great place to stay , John and the stay were fantastic, I would recommend to all travelers

The room was clean. The beds were clean and comfortable. We received great check in attention. The hotel and stay was very nice. The water pressure was a bit weak, so ringing was a bit long. The night we were there, there was a very festive party in the banquette area. It was a bit load; but not so disturbing - the music was good! Happy 21st Birthday!!

Charming hotel with a particularly friendly staff. Enjoyed our stay.

Hotel was quite nice. Nice location. Food was ok not great. Didn’t seem like there were many staff. Overpriced for what we got.

Amazing this was a second choice when the hotel to which we received a recommendation was full. We do not see how the other hotel could have been better.

The location was great and the staff was very friendly. Our room was great, really big which was great as we have a 1 year old so he was able to crawl around all over the place. Overall all the room was perfect.

Lovely place set in wonderful countryside. Thankyou.

Great room, nice private grounds, close to Waterford, but enough distance to feel very much in the countryside. Service was great.

Fabulous place perfect stay

Its a fairly average hotel. The thing that sets it apart is the friendly and kind staff. From the Chef (Phily is amazing and Ian is great) to the servers (Riana and Elizabeth) to the Bar Tenders (Dean and Podrick know their stuff), interacting with them was the best part of our stay!

The cleaniest of all the hotel was evident everywhere you went around the hotel. The staff were outstanding and worked well under the supervision of Melissa.

This Hotel is clean , friendly , set in beautiful countryside. The only problems were the noise made by private functions . The breakfast waiting staff on the Sunday morning “ were still asleep “ as it took four attempts to get the food order correct . Overall our stay was fine but could have been better !

This hotel was awful. Door sticker said room sanitized however, we had no towels, shower cap box (empty) was left on window sill. The bathroom Floor was like an ice rink. Kettle was half full of water, lights over mirror blew, bulb missing in bathroom light (and response from hotel staff was that the mornings are bright and we won’t need the bulb). Hot water tap itself turned 360 degrees and was not secure. No spare toilet paper and no tissues. The TV was not programmed and hotel handy man couldn’t fix it either and just left jt. Claimed hotel needed to upgrade TV service.

it didnt start great , when we pulled into the car park there was an empty cider bottle, in another area empty can, also discarded masks, it wouldnt take much to ask a member of staff to go regularly to pick up after slobs. in reception a lovely lady joyfully told us that we didnt have to book a time for breakfast we could just go down, when we did there was a queue to get into the dining room, during covid times not ideal! a timed list would be much better. reception also tried to charge my card when i was not there for the room even though i showed them on check in that i had prepaid with Hotels.com for the price it would be nice to have a couple of bottles of water in the room, i know its only 3 star but ... Only a carvery available for sunday lunch, would it take much to offer sandwhiches/salads for us that dont want a big feed? if you do this is the place for you. the saving grace of this place is the staff, they were all lovely , very helpful and well trained. The breakfast was also good,alot of choice, except fresh juice would be nice instead of out of a carton, again not a huge cost but would make a huge difference. overall opinion, dated, over priced, needs a visit from the hotel inspector to sort them out, lots could be done that would not cost much, when you spend €249 for one night b&b for two people i think they could do alot better and still make alot of profit, wont be coming back.

Amazing place to stay! Wonderful friendly helpful staff. Highly recommended to stay here. Beyond expectations

Great friendly staff. Helpful in every way . Bar and outdoor areas well looked after . Food wasn’t great but will give it another go ! Have heard good things previously . Will give them another chance

Everything was perfect so so clean with great food Service was top class stayed in room 16 was super comfy would highly recommend

The hotel is outside Waterford 5 minutes driving to the country side which makes it quiet and relaxing. The rooms were clean as expected and the staff was very nice.

Excellent hotel with very comfortable rooms. Quiet and very relaxing. Netflix on TV was great family entertainment in the evening and food delicious.

I really enjoyed it and I would go back no bother,

Did not get the room we booked. We were given a second room but I had booked a family room as I wanted us to stay together. Both rooms we got had no view other than the roof and the generator was outside our window and on until after midnight

From the time we arrived until we checked out, we were greated with the friendliest staff who went over and above to help us... the customer service was excellent and the best we have ever had (and we have travrlled to alot of places). Room was spacious with Netflix and sky sports on a massive tv.. food in the bar was delicious and very reasonable.. i will definitely be back and recommend everyone to givd this hotel a try... only downside was that there was no pool but there is splash world a short distance away..

we were impressed with location, lush green country side. Rooms were comfortable, we enjoyed our stay there. Staff was friendly and helpful.

Great stay with lovely food in in a nice atmosphere couldnt of asked more

This was our third stay at Greenway Manor, thoroughly enjoyed the ambience, totally relaxing. Great value. Food was excellent, dinner and breakfast. Staff very welcoming and assisted our every need. Fabulous spacious rooms with large screen tv’s. If you want relaxation it’s the place go go. Thanks to Melissa for all her kindness and hospitality. Well done to all the staff. Marian and Noel O Con or

The staff were lovely, food was delicious and the place was nice and reasonably clean. The room was nice but view wise was looking out onto the roof and other parts of the building and there was a lot of noise late enough into the night but not quite sure what it was or where it was coming from. I would stay there again but would definitely prefer a different room.

Our stay was very homely. Beautifjl fiod and great staff. So welcoming. Travelled with 3 children and booked a family room. So spacious and vright and airy. Great stay overall. Will be back at some stage.

We really enjoyed our stay. The hotel desk staff and breakfast staff were wonderful. They helped us with planning our time and were so friendly.

Our pleasure to have spent 2 night here. Lovely quite location staff excellent nothing was a problem. We have already recommended it to friends. We will definitely be back in the summer. If your looking for value for money here ie heaven.

property is located at very nice quiet location.Staff was excellent and helpful. Morning breakfast was very tasty and delicious. Feel like homely environment.

first time in the place - a treasure !

The food and service and staff was very nice. We will certainly return the next time we are in Waterford.

Staff were friendly and helpful. Apart from a blip when they had social dancing underneath our room and we had to move it was a very pleasant stay. Lovely surroundings and ideal location. We’d come again

Staff were terrific, food was very good. Room was spacious but could not regulate heat with cool nights. The grounds were lovely with hydrangeas in bloom.

Very pleasent stay. Lovely meal Saturday night. Staff very helpful and friendly.

We would highly recommend this property. The location, staff and room were excellent.

Hotel grounds and gardens were fabulous with kids play area, interior of hotel looked like it was in the middle of being updated renovated so some areas were nice some in need of attention. Great evening meal but breakfast buffet was severely lacking in variety.

Relaxing, quiet, fascinating building. Stayed midweek - compliments to the chef breakfast and evening meal were fantastic

Very happy with our stay. Outdoors need some attention, couldn't get a sandwich on Sunday evening. Otherwise staff were very friendly and welcoming

Very good

Only stayed 1 night but staff and facilities were excellent.

Stay was very relaxing, staff were very nice. Definitely will be back again!

The property is a charming old manor home converted into a hotel. We had a family suite which was very spacious and clean. There was a nice restaurant, bar, and play area for the children outside. It is located in the countryside outside of Waterford so if you're willing to drive a short distance into town, this is a great option. I would stay there again and would recommend it.