Parque Gema
Parque Gema, San Luis Potosí City, Municipio de San Luis Potosí, Mexico- Park
English
Hotels in San Luis Potosí8.7Excellent(83 reviews) 
78% match
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Holiday Inn San Luis Potosi-Quijote by IHG
by Holiday Inn Hotels & Resorts
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About this hotel
Luxurious Amenities and Convenient Location
At Holiday Inn San Luis Potosi-Quijote, guests can indulge in the outdoor pool, tennis court, and 24-hour gym. The modern rooms, equipped with free WiFi, offer a comfortable stay with amenities like cable TV, minibar, and coffee maker. The hotel's free shuttle service to the city center and airport adds to the convenience.
Culinary Delights and Entertainment
Guests can savor international and national dishes at Cafeteria Maravedi and later unwind with live music at the lounge bar. The vibrant dining options and entertainment choices ensure a memorable stay for all visitors.
Ideal Setting for Business and Leisure
Located in the city’s industrial district, the hotel is just a short drive from the historic center and Tangamanga Park. With free private parking available, Holiday Inn San Luis Potosi-Quijote caters perfectly to both business and leisure travelers.
Book your stay now at Holiday Inn San Luis Potosi-Quijote for a delightful and convenient experience!
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Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Car hire
Children's playground
Sauna
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Currency exchange
Babysitting/child services
Valet parking
Solarium
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Shared lounge/TV area
Parking garage
Concierge service
Grocery deliveries
Outdoor pool - seasonal
Snack bar
Kids' outdoor play equipment
Vending machine - drinks
Vending machine - snacks
Kid-friendly buffet
Kids' club
Shuttle service (free)
Airport shuttle (free)
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Airport drop off
Airport pick up
Fruits
Shallow end
Fence around pool
Steam room
Tennis equipment
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Tour/class on local culture
Live music/performance
Themed dinner nights
Broadcast Live sport events
Room Types
2 Queen Standard Room City View
Up to 4 guests30 sqm2 Queen bed (151-180 cm wide)
The sauna is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
City View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingInterconnected room(s) availableSofaTile/marble floorAlarm clockSauna
Standard Queen Room with Two Queen Beds and Courtyard View
Up to 4 guests30 sqm2 Queen bed (151-180 cm wide)
The sauna is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
Garden View, Courtyard View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSofaTile/marble floorAlarm clockSaunaWardrobe or closet
Premium King Room with City View - Accessible
Up to 3 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
The sauna is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The kitchenette features a refrigerator, kitchenware and a microwave. The spacious air-conditioned double room features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a dining area as well as city views. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
40 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskToiletMicrowavePrivate bathroomHeating
Premium Room
Up to 2 guests40 sqmKing bed (181-210 cm wide)
This room has 1 king-size bed. Guests will have a special experience as this double room provides a sauna. Offering free toiletries, this double room includes a private bathroom with a shower and a hair dryer.
Sleeps
Up to 2 guests
2 adults · 2 children
Beds
King bed (181-210 cm wide)
Room details
40 sqm
City View
In-room amenities
Tea/Coffee makerMinibarShowerSafety deposit boxPay-per-view channelsTVTelephoneAir conditioningHairdryerWake up service/Alarm clockIronKitchenetteRefrigeratorDeskIroning facilitiesFree toiletries
1 King Premium City View
Up to 3 guests485 sqftKing bed, Sofa bed
This room has 1 king-size bed and 1 sofa bed. This double room features a sauna. Providing free toiletries, this double room includes a private bathroom with a shower and a hair dryer.
Sleeps
Up to 3 guests
2 adults
Beds
King bed, Sofa bed
Room details
485 sqft
City View
In-room amenities
City ViewAdditional Living AreaWalk-in ShowerMicrowaveRefrigeratorTower 1Non-smoking
2 Queen Standard City View
Up to 4 guests375 sqft2 Queen bed
This room has 2 queen-size beds. The sauna is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hair dryer.
Sleeps
Up to 4 guests
4 adults · 4 children
Beds
2 Queen bed
Room details
375 sqft
City View
In-room amenities
Tea/Coffee makerShowerSafety deposit boxPay-per-view channelsTVTelephoneAir conditioningHairdryerWake up service/Alarm clockIronDeskIroning facilitiesFree toiletriesToiletPrivate bathroomHeating
2 Double Standard Courtyard Access
Up to 4 guests355 sqft2 Double bed
This room has 2 double beds. This bright, air-conditioned room offers free wifi, cable TV, a minibar and a coffee maker. The modern bathroom includes a hair dryer and free toiletries.
Sleeps
Up to 4 guests
4 adults · 4 children
Beds
2 Double bed
Room details
355 sqft
In-room amenities
Tea/Coffee makerShowerSafety deposit boxPay-per-view channelsTVTelephoneAir conditioningHairdryerWake up service/Alarm clockIronDeskIroning facilitiesFree toiletriesToiletPatioPrivate bathroom
2 Queen Standard Courtyard View
Up to 4 guests375 sqft2 Queen bed
This room has 2 queen-size beds. It sleeps up to 4 guests. It includes Courtyard View, Walk-in Shower, non-smoking.
Sleeps
Up to 4 guests
Beds
2 Queen bed
Room details
375 sqft
Courtyard View
In-room amenities
Courtyard ViewWalk-in ShowerNon-smoking
1 King Standard Courtyard View
Up to 2 guests375 sqft
This room has 1 king-size bed. This bright, air-conditioned room offers free wifi, cable TV, a minibar and a coffee maker. The modern bathroom includes a hair dryer and free toiletries.
Sleeps
Up to 2 guests
2 adults
Room details
375 sqft
Courtyard View
1 King Standard City View
Up to 2 guests325 sqftKing bed
This room has 1 king-size bed. It sleeps up to 2 guests. It includes City View, Walk-in Shower, tower 1, non-smoking.
Sleeps
Up to 2 guests
Beds
King bed
Room details
325 sqft
City View
In-room amenities
City ViewWalk-in ShowerTower 1Non-smoking
1 King Premium Accessible City View
Up to 3 guests485 sqftKing bed, Sofa bed
This room has 1 king-size bed and 1 sofa bed. It sleeps up to 3 guests. It includes Mobility Accessible with Roll In Shower, City View, Additional Living Area, microwave, refrigerator, tower 1, non-smoking.
Sleeps
Up to 3 guests
Beds
King bed, Sofa bed
Room details
485 sqft
City View
In-room amenities
Mobility Accessible with Roll In ShowerCity ViewAdditional Living AreaMicrowaveRefrigeratorTower 1Non-smoking
2 Double Suite Courtyard Access
Up to 4 guests720 sqft2 Double bed
This suite has 2 double beds. It sleeps up to 4 guests. It includes Additional Living, Dining and Kitchen Areas, Jetted Tub, microwave, minifridge, Courtyard Access, Terrace Access, non-smoking.
Sleeps
Up to 4 guests
Beds
2 Double bed
Room details
720 sqft
In-room amenities
Additional Living, Dining and Kitchen AreasJetted TubMicrowaveMinifridgeCourtyard AccessTerrace AccessNon-smoking
1 King Suite City View
Up to 4 guests720 sqftKing bed, Sofa bed
This suite has 1 king-size bed and 1 sofa bed. This suite's special features are the hot tub and the sauna. Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hair dryer. The fully equipped kitchenette features a refrigerator, kitchenware and a microwave.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
King bed, Sofa bed
Room details
720 sqft
City View
In-room amenities
City ViewAdditional Living, Dining and Kitchen AreasJetted TubMicrowaveRefrigeratorTower 1Non-smoking
1 King Suite Courtyard Access
Up to 2 guests720 sqftKing bed
This suite has 1 king-size bed. Overlooking the gardens, this bright, air-conditioned Suite has a living-dining area with a kitchen corner. It offers free wifi, cable TV, a minibar and a coffee maker. The modern bathroom includes a spa bath, hair dryer, bathrobes and free toiletries.
Sleeps
Up to 2 guests
2 adults · 2 children
Beds
King bed
Room details
720 sqft
In-room amenities
Additional Living, Dining and Kitchen AreasJetted TubMicrowaveMinifridgeCourtyard AccessTerrace AccessNon-smoking
Standard Room
Up to 2 guests30 sqm2 Double bed (131-150 cm wide)
This room has 2 double beds. This bright, air-conditioned room offers free wifi, cable TV, a minibar and a coffee maker. The modern bathroom includes a hair dryer and free toiletries. Bed type and smoking preference will be allocated on arrival.
Sleeps
Up to 2 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
30 sqm
In-room amenities
Tea/Coffee makerShowerSafety deposit boxPay-per-view channelsTVTelephoneAir conditioningHairdryerWake up service/Alarm clockIronDeskIroning facilitiesFree toiletriesToiletPatioPrivate bathroom
Standard King Room with City View
Up to 2 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This double room features a sauna. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
City View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSofaTile/marble floorAlarm clockSaunaWardrobe or closet
Standard King Room with Courtyard View
Up to 2 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This double room offers a sauna. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
Garden View, Courtyard View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSofaTile/marble floorAlarm clockSaunaWardrobe or closet
Standard Double Room with Two Double Beds and Courtyard Access
Up to 4 guests30 sqm2 Double bed (131-150 cm wide)
This bright, air-conditioned room offers free WiFi, cable TV, a mini-bar and a coffee maker. The modern bathroom includes a hairdryer and free toiletries.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingInterconnected room(s) availableSofaAlarm clockSaunaWardrobe or closet
Premium King Room with City View
Up to 3 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This bright, air-conditioned Executive room offers free WiFi, cable TV, a mini-bar and a coffee maker. The modern bathroom includes a hairdryer and free toiletries.
This room also offers access to the Executive Floor, where you can enjoy an exclusive lounge and business areas.
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
30 sqm
City View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletMicrowavePrivate bathroomHeatingSofaTile/marble floor
Suite with Two Double Beds
Up to 4 guests40 sqm2 Double bed (131-150 cm wide)
Overlooking the gardens, this bright, air-conditioned Suite has a living-dining area with a kitchen corner. It offers free WiFi, cable TV, a mini-bar and a coffee maker. The modern bathroom includes a spa bath, hairdryer, bathrobes and free toiletries.
This room also offers access to the Executive Floor, where you can enjoy an exclusive lounge and business areas.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroom
King Suite with City View
Up to 4 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This suite's special features are the hot tub and the sauna. Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The fully equipped kitchenette features a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
40 sqm
City View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskToiletMicrowavePrivate bathroomHeatingSofa
King Suite with Courtyard Access
Up to 2 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Overlooking the gardens, this bright, air-conditioned Suite has a living-dining area with a kitchen corner. It offers free WiFi, cable TV, a mini-bar and a coffee maker. The modern bathroom includes a spa bath, hairdryer, bathrobes and free toiletries.
This room also offers access to the Executive Floor, where you can enjoy an exclusive lounge and business areas.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeating
1 King Standard With Bath And Courtyard
Up to 2 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This bright, air-conditioned room offers free WiFi, cable TV, a mini-bar and a coffee maker. The modern bathroom includes a hairdryer and free toiletries.
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingInterconnected room(s) availableSofaAlarm clockSaunaWardrobe or closet
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(201 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 16, 2026Excelente
La recepción,no respetaron la reservación que había hecho con Booking
8/10
Reviewed Aug 30, 2026Purtroppo ho trovato una grossa maleducazione del concierge ,che prima ni ha fatto aspettare 2 ore per la camera e poi pur avendo preso 2 suit mi ha mandato in camera con un carrello per le valigie come fossi il facchino dell' hotel...... vergognoso
10/10
Reviewed Aug 13, 2026Que las habitaciones estan alejadas del ruido externo
---
10/10
Reviewed Aug 11, 2026El desayuno y la atención fueron excelentes, la habitación muy confortable y el nivel de limpieza e higiene excepcional.
Todo correcto.
9/10
Reviewed Jun 6, 2026El agua de la alberca fría! No servía la calera
10/10
Reviewed Jun 5, 2026Delicioso. Las gorditas de chicharron excelentes, el jugo de naranja no estaba muy bueno se les paso una naranja ya muy madura y ese sabor muy caracteristico no me agrada en el jugo
El jugo de naranja ya estaba una naranja un poco pasada de madura
8/10
Reviewed May 25, 2026Ubicación
Algunos meseros parece que no quieren atenderte
10/10
Reviewed May 19, 2026El staff súper amable y atento
El desayuno es rico pero después de varios días se apreciaría la variedad
10/10
Reviewed May 12, 2026LA LIMPIEZA DE LOS BAÑOS HA MEJORADO MUCHO. ME AGRADO EL SERVICIO A LA HABITACION, FUE RAPIDO Y EL PERSONAL MUY AMABLE.
TODO BIEN POR EL MOMENTO NO ENCONTRE INCONVENIENTE ALGUNO.
10/10
Reviewed Apr 6, 2026Alberca
Fui a comprar un refresco de lata y me lo dieron en 60. Sin duda, hay muchas formas de robar a los clientes y esa es una de ellas. No hay razón para que algo que cuesta 15 pesos aqui te lo dejen a 60 jaja
10/10
Reviewed Mar 26, 2026BIEN
TODO BIEN
10/10
Reviewed Mar 20, 2026Las camas y las almohadas
Que cambiaron la hermosa vista que renia el restaurante.
10/10
Reviewed Jan 11, 2026Las almohadas
10/10
Reviewed Jan 10, 2026Tranquilidad, limpieza. Habitaciones cómodas. Personal muy atento en el restaurante
En las habitaciones cerca a la alberca, no hay ascensor y si llevas maleta grande y te toca en el Segundo piso toca cargarla por las escaleras 😞
9/10
Reviewed Oct 24, 2025Instalaciones limpias y seguras. El trato del personal es muy amable y cordial.
Mejoraría los lugares de estacionamiento para discapacitados.
10/10
Reviewed Oct 10, 2025The hotel was a pleasant surprise for a roadtrip stayover on our way to Mexico City from Monterrey. The beautiful and well taken landscape and large rooms were also a plus.
The hotel, staff and grounds were wonderful. However, the pet fee is extremely high in relation to the cost associated to the cost of the rooms.
10/10
Reviewed Oct 7, 2025Habitación amplias y limpias
9/10
Reviewed Sep 29, 2025Las instalaciones son lindas. El bufet es una delicia. El.area de juegos esta super amplia..
Que la alberca no tiene caldera o la que tienen es solar. Y pues si van con niños, es un rollo quitarles la idea de meterse.
10/10
Reviewed Sep 22, 2025Todo el servicio excelente
10/10
Reviewed Sep 10, 2025La atención del personal.
La regadera, sale poca agua. No es de alta presión y tarda mucho en bañarse uno. Se tira mucha agua
10/10
Reviewed Aug 29, 2025Excelente lugar. Vine de trabajo pero las instalaciones son un 10/10. Cama cómoda y cuartos muy amplios. Sin duda volveré
9/10
Reviewed Aug 18, 2025La limpieza de las instalaciones
La regadera casi no sale agua y provoca que te tardes mucho en bañarte y se tira mucha agua.
10/10
Reviewed Aug 16, 2025Everything was so nice. They realized I was with my grandmother and needed the first floor and accommodated for that. They had a little welcome cake ready for us and went above and beyond to ask if you needed anything in the morning, everyone was so kind there and the pool was so amazing and humongous Even during off-season. It was so nice.
8/10
Reviewed Aug 5, 2025Instalaciones
La alberca está muy padre pero el agua está muy fría, valdría la pena que el agua estuviera templada ya que en SLP no hace mucho calor
10/10
Reviewed Aug 4, 2025Las vistas a la ciudad!!!!
El agua del alberca estaba un poco fría.....pero con el tiempo se regula así que todo bien!!!
6/10
Reviewed Aug 4, 2025Staff was rude and not accommodating to our needs. We had 2 rooms and the safes in both weren’t working. Will not return or recommend
10/10
Reviewed Jul 29, 2025Everything was Great! staff was very helpful, friendly & professional. Definitely visiting again, they made us feel welcomed & comfortable. 👍🙂
8/10
Reviewed Jul 27, 2025Outdated plugs,
8/10
Reviewed Jul 24, 2025Staff was very nice and attentive 10/10, 4 stars just because room service did not come and clean our room during the 2 nights that we stayed here. Did think that was unprofessional every other department was very nice
10/10
Reviewed Jul 11, 2025Excelente atención del personal, en toda la propiedad (recepción, restaurante, bares, camaristas) Estuvo increíble
10/10
Reviewed Jun 29, 2025Excelente hotel con muchas amenidades, el servicio del restaurante muy bueno, en general muy bueno
10/10
Reviewed Jun 25, 2025Great service and friendly staff!
10/10
Reviewed May 29, 2025Very nice hotel
10/10
Reviewed May 28, 2025Maravilloso todo! Habitaciones increíblemente limpias, en excelente estado, garantía de descanso. Instalaciones preciosas, están construyendo más habitaciones. Increíble lo grande que está y sus jardines en extremo cuidados. Amé! regresaré pronto
10/10
Reviewed May 26, 2025Clean
8/10
Reviewed May 8, 2025인터넷 문제가 있음
10/10
Reviewed Apr 27, 2025Todo muy bien, excelente la parte de pet friendly fue lo mejor esas habitaciones destinadas a las mascotas
10/10
Reviewed Apr 26, 2025Instalaciones muy bien cuidadas y la atención de su personal excelente
10/10
Reviewed Apr 25, 2025Excelente
10/10
Reviewed Apr 21, 2025Excelente
10/10
Reviewed Apr 19, 2025Muy grata visita
8/10
Reviewed Apr 12, 2025인터넷품질이 매우낮아 업무에 불편함을 느낌
10/10
Reviewed Mar 19, 2025Everyone was so gracious and the service was AMAZING!!! Rosy is the best and most attentive waitress!!
10/10
Reviewed Mar 15, 2025Safe and beautiful Spaces.
10/10
Reviewed Mar 1, 2025I had a work assignment for a week from 8AM to 7PM everyday so I really enjoyed the clean room, all 6 meals ordered from room service, the nice shower and large TV. The staff was friendly and spoke English for the most part so language was not an issue. Will be going back in the future.
10/10
Reviewed Mar 1, 2025Me gusta que es pet frendly y el personal muy amable y te ayudan con los inconveniente s que puedas tener, muchos beneficios! Es mi favorito definitivo
10/10
Reviewed Feb 28, 2025Property is beautiful especially the pool area. Everyone was very nice and helpful. Breakfast was always great!
7/10
Reviewed Feb 24, 2025The the location convenient
I am 36 weeks month pregnant and they put us on a room in a second floor without elevator, the room was old, even though they said was recently renovated. We were with our pet, and I announced one week before the arrival, but they didn’t know about it, very disappointed
4/10
Reviewed Jan 3, 2025Stained bed sheets. Staff quickly changed.
6/10
Reviewed Jan 1, 2025La propiedad muy bien el servicio del Restaurant muy malo se terminaba y no resurtian muy malo
10/10
Reviewed Dec 16, 2024Está en una avenida muy concurrida
8/10
Reviewed Dec 4, 2024Excelente ubicación
10/10
Reviewed Nov 6, 2024Todo bien.
10/10
Reviewed Nov 4, 2024Everything runs smoothly! Exceedingly clean and very welcoming. Alfonso the concierge is outstanding! I can't say enough great things about this hotel. Everytime I stay it's a true joy and I feel valued as a repeat guest.
5/10
Reviewed Oct 30, 2024Location
Room far from lobby, old carpet, bad smell. Even arriving at 6 pm the room was not ready and asked to move to the tower but said no.
4/10
Reviewed Oct 23, 2024La regadera sucia entre las líneas, la habitación muy vieja el lavado demasiado bajo y eso que no soy alta
10/10
Reviewed Oct 2, 2024Garden area is great. Street sounds do not make it to the room. Appreciated the quiet environment.
10/10
Reviewed Sep 19, 2024.
6/10
Reviewed Sep 11, 2024The staff doesn't give any information correctly
6/10
Reviewed Aug 18, 2024Muy ruidosa la habitación, el refrigerador sonaba demasiado y no dejaba dormir
10/10
Reviewed Aug 13, 2024The personal was nice
8/10
Reviewed Jun 11, 2024I liked the location, very close to the industrial business area. Breakfast was great, a well mounted buffet and also they served by the menu. I stayed at the tower rooms and they were comfortable.
Staff at the front desk was limited in quantity, so checking in and out was not fast.
10/10
Reviewed Jun 6, 2024It’s was perfect
10/10
Reviewed May 19, 2024Excelente hotel para personas de la tercera eda. Cómodo y limpio. También tiene excelente restaurante y estacionamiento
10/10
Reviewed May 13, 2024La alberca tiene agua limpia y está agradable su temperatura. La verdad muy bien todo, lo único malo fue que nos salió una cucaracha en el dormitorio.
10/10
Reviewed May 6, 2024Deberian ser más limpias las habitaciones y más las suites
10/10
Reviewed May 4, 2024Nice location , spa service was great, food service was excellent
10/10
Reviewed Apr 29, 2024There was an event going on but it was great!
8/10
Reviewed Apr 1, 2024ok
10/10
Reviewed Dec 19, 2023Great hotel and service was excellent. The restaurant the hotel has was excellent in appearance and service.
8/10
Reviewed Oct 9, 2023Overall good
4/10
Reviewed Sep 21, 2023My business trip was for 7 days. After the fourth day the internet started to fail, despite that I ask for help there was no attention -I finished used my phone internet. Despite the dollars tips, some waitress are phenomenal some others are really rude. If you have other choices take them.
10/10
Reviewed Jul 26, 2023The hotel as well as the hotel facilities are in a very well-kept condition. The room was large, well equipped and with a freely adjustable air conditioning.
10/10
Reviewed Jul 26, 2023.
7/10
Reviewed Jun 29, 2023Room Charge was same still no free breakfast was provided
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Desayuno y atención excelentes
- •Habitaciones confortables y silenciosas
- •Limpieza destacada / mejora notable en baños
- •Ubicación positiva
- •Staff amable en varias reseñas
- •Gorditas de chicharrón excelentes
Areas to consider
- •Recepción no respetó reservación (problema con booking)
- •Concierge maleducado y espera larga para la habitación
- •Agua de la alberca fría / caldera no funcionaba
- •Jugo de naranja con fruta pasada
- •Poca variedad en el desayuno tras varias noches
- •Algunos meseros parecen poco dispuestos a atender
Cleanliness
9.2/10Multiple reviews praise cleanliness ("limpieza excepcional", "limpieza de los baños ha mejorado mucho"); overall impression is very positive.
Service
7.8/10Mixed service: several strong complaints about reception/concierge (reservations not respected, rude concierge, long wait), but some reviews mention very amable/atento staff; overall service is uneven.
Location
9/10Mentioned positively ("Ubicación" as a pro) and rooms noted as being away from external noise; location is considered a strong point.
Room Quality
9/10Rooms described as confortable and quiet (habitación muy confortable; habitaciones alejadas del ruido externo); overall room quality is very good.
Amenities
7.8/10Mixed amenities: breakfast and room service praised, but pool issues noted ("agua de la alberca fría", calefacción/caldera no servía); some amenities need attention.
Value for Money
8.7/10Standard quality for this hotel tier
Food and Beverage
8.8/10Generally good breakfast and dishes (gorditas excelentes), though some issues with juice (naranja pasada) and limited variety over multiple days.
Overall Experience
9.3/10Mostly positive stays reported ("Excelente estancia para descansar", "Todo correcto"), tempered by notable service incidents; overall experience remains strong.