Shangri-La Beihai

propreté, personnel disponible et competent

le buffet est identique de jour en jour, manque d evolution dans les plats

The staffs were very friendly and helpful

None

Beautiful! Great service and location!

restaurant and bar

Super staff, great breakfast. Ok pool and leisure activities. Outdoor bar not open. No outside visibility from gym. Carpets in all room floors.

I give this hotel a perfect 5-star rating! Although the Horizon Club Lounge was under renovation during part of our stay, the service remained exceptional. Special thanks to Jenny—her professionalism and warmth left a lasting impression. We had a delightful time at Shangri-La!

Generally as expected, Breakfast good

The lack of swimming pool, closed not indoor pool

The hotel is in a good location. Very nice and friendly service staff. Will be back again.

I still haven't received my refund for deposit I paid. Can booking.com help me.

The food quality is great. I really enjoyed the breakfast and the afternoon happy hour (all complementary; afternoon happy hours comes with Horizon room booking). If you are looking for a place to experience different kinds of food, this is the place to go. The Shang Palace is also great: we emptied all dishes. The outdoor pool is clean, with water temperature at 30C; the waterside has no wait and kids did maybe 100 laps on them among 3-day stay. There’s place to rent water canon by the pool which also worked great and added to the fun. Overall next time I come back to Guangxi I will come here for family vacation again.

Beautiful view

Location was good by beach

Staff didn’t talk to me even though customer. Room was too hot. When I asked for help they suggested they will open a window after. I was nearly sick or about to pass out.

All

They don’t speak English))

Pool war zu klein, kein indoor

The only hotel that remains the traditional quality of stars in Beihai

Bit tired

I had a meeting and forgot a tie, couldn’t find one around. They reception people were super nice and found me one and didn’t even want a tip. Brought some fruit as well in the first day. Great stay, recommend.

The staff offers great service and additional personal help.

Shangri-La Behai offers a reminder of big hotel golden days. There was live entertainment in the spacious lobby with views of the swimming pool. Room service also offered a convenient menu that was reasonably priced for this type of hotel. The gym and sauna were well-maintained and clean. Our room was comfortable and offered a fantastic view of the choppy Gulf of Tonkin. Breakfast was filling. There was plenty to eat including fresh fruit, noodles, pastries, and typical Chinese breakfast items. Some guests might be disappointed that Western options are scarce. Seating was also especially scarce during our time there. Other plusses include Shangri-La's location along the water. It is an easy walk to the old town port streets and the more modern beach areas.

The bathroom was dated. It is reminiscent of something that was fashionable in the late 1990s. This is a nice hotel but a renovation is overdue. The hotel is not very cosmopolitan. The area seems to have some ongoing economic struggles related to long-term covid restrictions. It is off the beaten path for international tourists. I saw only 3 other foreigners during my stay at this very busy hotel.

it was overall a pleasant stay at the hotel. Service is great. Not so impressed with the city though. I thought it was under developed. But i enjoyed the whole weekend at this amazing outdoor pool at hotel. And its right next the beach-ish side. So you can a walk after dinner in the evening.

很不错的酒店

Good location

The facility is great and the restaurant on property provides good variety of Chinese food. The view from my room is wonderful.

The front desk staff was very helpful and professional. The outdoor swimming pool (clean and within nature) and the sauna was perfect to end the day for a relaxing sleep.

Very nice and happy experience but so quiet in lobby bar no entertainment at night no one play the piano and there is no senior management staff around the hotel

Great hotel swimming pool for kids - that’s all they needed dawn till dusk. Seems all other children had the same idea. Pool side bar also very reasonable with decent prices BBQ food and beer

This property is old. Inside the bedroom is not in its best condition.

Hotellet er ved at være meget slidt,og maden i restaurant er typisk Kinesisk,af et internationalt hotel at være. Der findes i nærområdet væsentlig bedre alternativer i samme prisleje. Personale virkelig søde og hjælpsomme og gør hvad de kan inden for de rammer de har at gøre godt med. Overordnet ok ophold men vil vælge andet alternativ næste gang.

We had great experience during our stay. The location is conveniently near the sea underwater park and old town. The staffs all very pleasant. The sea view room has great view to the sea, room is pretty big and comfortable. The breakfast is OK, lots of choices for Chinese and local dishes (a little bit lack of protein rich healthy ones for me personally).

Very good service and the sea view was great, the other good thing is the swimming pool, we love this hotel and will definitely stay at the Shangri-la again next time.

NICE LOCATION, WONDERFUL VIEW, BUT THE FACILITY NEEDS TO BE IMPROVED.

Hyvä siainti, ei liian kaukana tai lähellä keskustaa. Palvelu erittäin asiallista ja mielyttävää.

非常好，性价比高，餐饮不错，首选！

Staff are helpful. Rooms are clean, food is good. Better than most hotels we stayed.

Service was great in spite of the limited English the buffet breakfast and dinner were very good and value excellent. Noise from other rooms was very noticeable

Fint hotell med bra service och pool. Trevlig och hjälpsam personal. Stor frukostbuffé.

房间比较小，设施有些陈旧，不过服务很好，特别是泳池的服务人员，对小朋友很有爱心

浴室的水龙头都不太好扭，老式设计了

It was ok. Nice staff, very limited English. The hotel is a little old and run down. There's no access to the beach. The wifi cut out constantly. It wasn't quite the "resort getaway" weekend I was hoping for. 30 minute taxi ride to Silver Beach (only 30 rmb). Near enough to walk to Old Street. The breakfast was a bit pricey by China standards but it was very good with many Western and Chinese options.

酒店有点老了，设施设备都有些旧，去的时候游泳池没开，没体验。离海不远，海景房很赞，拉开窗帘就是超大海景，渔船三三两两，景致很有意境。早餐没定，不知道如何

The hotel staff was sweet. I spent my birthday at the hotel stay and they have served me a birthday cake and a gift card.

飯店有非常漂亮的景觀，服務人員都很親切，也後會再去。

老牌五星酒店，设施虽然老旧，但服务质量真好，客人的要求都会很好地解决。升级套餐和餐饮套餐价格真实惠。

チェックイン時に聞いていたが、とにかくカーペットが汚かった。 その他は可もなく不可もなく。 タクシーがいない場合がありますので、時間に余裕が無い場合は予約したほうが良いかも

Dated hotel but service was up to the Shangri-la standard. Stay up on the higher floor as it seemed to have been updated. The lower floors were very old and carpets quite disgusting. Overall, the top hotel in the area.

The hotel has a grand lobby area, open and classy. Very friedly staff, spacious room, nice city view.

在香格里拉的酒店品牌里算是比较老的一家，第一次遇上前台让我贴钱升房的。总体还行！

Had a 3 night booking, but only stayed 2 nights. Hotel staff and restaurants were GREAT. Angry with lack of contact when I tried to cancel 1 night. 5 days later, and I still have not seen a refund.

The staff are helpful. It is a beautiful and very comfortable hotel.

My stay at this hotel was very comfortable. The staff were all very attentive and helpful. The pool area was especially relaxing. The food was plentiful and tasty. The room was spacious and very comfortable. Everything was clean.

this hotel has a very good pool and we had great time there!

毕竟还是五星级的。很不错~

The hotel staff are first rate and are happy and will go out of there way to help you. Decided to stop there on my way back before taking a cruise to Hainan Island.

very clean i hope to go back in may or june i be stay at shangri la hotel in beihai china like i said it be in may or june all people work at hotel is very nice also waite in dinner room very nice to thank you vfery much

Beautiful Hotel, close to the city center, large and very clean rooms,great service, reasonably priced, wonderful food. Only bad experience we had with the inflexible management. We arrived 1 day later, but we called the Hotel 2 weeks prior to let them know about our late arrival. We also wanted to stay 1 day more. We did not receive any refund for the lost night and for the extra night we did not receive any discount. We were charged full price. I thought we would have deserved a better rate since the Hotel made free money with the lost night. Being a 5 star Hotel this is pretty cheap and not business friendly management.