Sterling Palm Bliss Wellness Resort, Rishikesh

The staff was very friendly and accommodating, willing to help at all times! They are truly fantastic and exceed expectations. The location is off the beaten path which is nice because it's very quiet and safe. There is a small gym that has great equipment which is a huge plus especially for this area.

The facilites and rooms could definitely do a bit of upgrading but for the price it was fair! The breakfast western food options definitely need improvement.

Nothing.

Everything, the staff, room, cleaniess, breakfast.

Dw locatie was mooi. Ontbijt was niet uitgebreid, maar wel smakelijk.

Hotelpersoneel drong aan om vervoer naar bwzienswaardigheden via hun te boeken met uiteindelijk veel hogere bedragen. Zij beweeden dat er geen rikshaw of taxi voor de deur te vinden zou zijn, maar dat bleek niet waar te zijn. In de middag moesten we te lang wachten op de thee tijdens de middagthee welke nbegrepen was in de prijs.

No hot water continueusly

Beds were absolutely exceptional. AC worked flawlessly. Staff were eager to help. Buffet breakfast had enough fresh foods and good quality South Indian food.

Leaky shower seals.

Food, staff, cleanliness

Missed swimming pool

Service, Friendly Staff, Spacious Rooms, Proximity to Ganga Ghat

Lack of dining options nearby

Rooms were spacious, good restaurant and spread was decent for buffet.

We had taken one apt with 2 bedrooms. In one of the bedroom, the bathroom design was faulty. If you take bath the water flows through the entire bathroom as the outlet is tapered towards the one below the washbasin. This makes the whole bathroom soaked in water.

The wifi was pathetic, no internet on the wifi whatsoever, even I have to get addition data packs on my airtel network to use the internet at night, but then too, airtel signal is also very weak in there. I have not seen such bad wifi network in any 5* hotels I've stayed, please spend some money and upgrade your wifi/speeds as this is not cheap hotel and people expect good wifi, specially when travelling. We booked classic room as it was only available at that time. The room was good, service was ok as well. Parking facilities are good. Location is little up the slopes on the road which gets heavy traffic during peak hours.

Room facility not available

The room was really nice

We took cold showers because it is not indicated how to turn the hot water on. The tables and cutlery at the restaurant were quite dirty.

We were very busy at International yoga festival at Parmarth Niketan ashram, so we left at 05.30 each morning and didn't return until around 7/8 or 9pm each evening. So we didn't get to eat our included breakfast. But kindly we sometimes had a light evening meal (omelette and salad!) instead! Thank you for that.

the light that shone into my room from the outside lights, room 310.

Overpriced and rude unhelpful staff at the front desk. The pictures on booking.com look nice but that is about it. Somya, the girl who does the morning Yoga class is nice and she also doubles over as the spa manager but apart from that nothing positive to say about the place. I would avoid and stay at a cheaper option closer to the town. This is not a 4 star hotel...

Good hotel and location. The service in the breakfast was bit slow

Excellent welcome, very clean property and polite staff ! Has a good breakfast spread including ample vegetarian options

Could have some dormitary arrangement for customer's drivers, as sleeping in the car during Dec month could be treacherous !

very good. staff was making every effort to satisfy our breakfast need.

it was all good. Propert manager Mr. Sooraj was very caring.

Location

Decoration lights were on through night. Brightly lighting rooms on second floor. I could not sleep even after drawing all curtains

Location is very easily accessible, nice and clean hotel, with parking , big room with free yoga classes, wellness spa , gym and nice high tea…. Breakfast is fabulous with lots of variety and super yummy.

Location, rooms very nice, affordable

Food can be little improved

Location is good staff is good cleaniness is good

Its the food

Well maintained

Nothing in particular, which comes to my mind

Only the Family room

The staff was not nice. We ordered food and after 26 hours it still wasn't cleaned. First they were happy, when I said I upgraded the staff wasn't nice anymore. I give the confirmations of the upgrade and still they couldn't see anything in my confirmation.

The rooms are spacious and clean. The reception is gorgeous.

Everything was great.

Comfortable room size, Breakfast was amazing and nice welcome by staff including drink & tulsi mala.

Little expensive

The room we stayed was big and comfortable. The room service was also courteous. However, had to call the reception number of times to get the drinking water. Liked the kids play area, which was although at the basement and a bit difficult to reach, yet had options for kids to spend good time.

The property looks a bit old, needs maintenance. The curtains of the room we stayed were smaller than the glass window. We had to call the staff to replace the curtains. However, they adjusted them with tape. The food options were very limited in the buffet.

The room was clean and spacious. Pranay from the Reservation team ensured that my parents' overall stay was comfortable.

Nothing

Location is not good...food is average...housekeeping is bad...so overall, nothing i can say is good

The staff was very warm and welcoming

The staff were extremely helpful. The room was really nice and clean with a lovely balcony. Really lovely shower too. The tea and coffee served at 4:30 in the garden is a beautiful touch which we really enjoyed. We had treatments in the spa which were also very good

We had a great stay, so can’t fault it

This hotel had a good breakfast options. The main menu for dining lacked quick small snacks/meals. The rooms were spacious and comfy I had a suite. However the bathrooms were very dark and there was nowhere to hang your towels unless you hung them in the shower area which would allow them to get wet or fall as this rack was poorly affixed to the wall. The spa facilities were fab and I had a head neck shoulder massage and a foot massage. MY therapist was lovely but her nails were long and they kept poking me in the head and foot. The hotel itself was a very quick walk to the banks of the Ganga. It felt secluded and peaceful but we were able to be amongst the action fairly quickly. The staff were incredibly helpful and polite. The gym had a treadmill and cross trainer. This served its purpose for my use of it. It did have dumb bells I am unsure if it had any free weights.

I feel the food menu could have been better. I am keen for health foods but I felt it was advertised as health foods but it wasn't really. If you are staying for more than one day and having several meals a day here you would run out of options. There was a lack of variety.

The property and staff is goof for value of money only this is little away from the Ganga reiver rest all ok food etc SPA also good

only distance from the ganga view

It could have more continental options I love the staff, all very attentive, friendly

The location

Rooms are outdated

everything was perfect

Great location Good food Good service Big rooms

very helpful staff; nice location. warm welcome. good choice of restaurants and very nice spa staff as well as complimentary yoga class

not possible to open the window so could not get some fresh air in the room; but not a big deal by itself considering it was very cold outside.

The arrival greeting at reception was lovely welcome drink and special beads received as a gift. The room was divine.

The only one concern I had was a senior staff member not wanting to give me change, by saying they only gave change to customers staying the hotel. Not quite sure how to take that to be honest lol. When I explained I was a customer staying he went in to say .. he had no change. This was a little frustrating as all I wanted was 5 x 100 Rp.

All the staff were amazing! From welcome to checkout everything was perfect! Suraj was extremely professional and helpful during our 3 night stay. The room was beautiful and accommodated my 80 year old mother-in-law, husband and I with plenty of personal space. Food at their restaurant can’t be faulted, lots of options and accommodated all our dietary restrictions. We felt very peaceful and calm staying at Sterling, the after Arti just added that extra special experience for us. Massage in their wellness spa is a must to try!

Nothing

overpriced

Very nice arrangement for bathing products

The road up the hill to the location is completely broken

Location and the food is good on their roof top restaurant

Rooms have no sound isolation, you can listen to every conversation next door. The breakfast buffet is also pathetic

Room size

Price according to the below average facilities. No balcony in the room was a big disappointment. Reception toilet was horribly smelling and dirty. The kids play area was dirty and never dusted in recent time. Broken indoor games. The breakfast spread had so less choices. Location was so so far and no river view at all.

This property is very nice and staff are very courteous plus food was good. We liked our stay. Unfortunately location is not the best - as taxis don’t come easily for pick up.

Clean,spacious, modern with very friendly helpful staff

There was mould along the paintings in the hallway

Great hotel

Nothing really

The staff was pleasant and helpful. The food at the restaurant were all great.

The head massage therapist was very courteous and amazing! He should be promoted and given a raise.

Nice hotel, good size room, good security

Breakfast was basic, staff very pleasant, service very slow.

- Rooms were clean - Dinner was good (paid)

- Breakfast was not good, South Indian food was half cooked (complimentary) - The bed was not firm

I think, you could have more choices with the breakfast. Also for international traveller it would be nice to serve something international too.

Breakfast was okay. Room size was fabulous. They also gave us upgrade from suite to apartment which was way too spacious for a family.

I didn't like the location of hotel as it is away from everything like ram jhula, triveni ghat, laxman jhula.

The room was big and clean. Staff helped in all ways they could.

The location was a little off. Local transport for short distances was hard to get. I think staff were overwhelmed, room services, and additional order during breakfast were taking a bit more time than normally it took.

made with love

staff too anxious in trying to please forgot to advise correct check out time