Sunny View At Sandcastle

Close to the beach and around ocho ríos town restaurant and bars 🍸

My experience here was very poor we had no room service which I paid for stayed for 6nights and neither one of those days or place was clean I’m very disappointed the housekeeper did a poor job with the cleanliness of the place was not worth leaving any tip hope u guy’s will improve ur service to others

Wonderful and private and close to the beach

Minor

The hotel was fantastic. The room was very small. The face basin pipe only trickled. There was no balcony and tge bathroom was too small.

Over all the settings was average but shower not working properly can’t set a suitable temperature on the water

The place was centraly located, great value and clean. I didn't like that the room was ready but the owner will not let you access before 3:00pm. I was there with other and they were able to access their room but my wife and I had to sit outside for an hour for no reason.

Room was comfortable. This was my second time staying here so I kinda knew what to expect. Location is on the ground floor which is nice. Keyless entry and also has housekeeping services. Shower is a little small but all in all room is a great stay for single or 2 people.

First the check in process was easy. However, I had to wait to get wifi information which was a bit of an inconvenience as a foreigner trying to stay connected. Upon arrival, the apartment was covered with red ants crawling everywhere. They say it was from the recent rain and they would come to spray. My local boyfriend came to the room and pulled out all the furniture to sweep. He shook the dusty covers from the bed and more ants. We later found that dishes were put away dirty inside the cupboard. The pillows are not clean. The housekeeper said she puts them in the sun but does not wash the pillows. Only puts on clean pillow cases. They were gross with old drool from previous guests. Bring your own pillows! Also, only one set of towels per guest. Would be great to provide extra towels and sheets.

Staff didn’t have any records of my booking. Then had to contact the owner. Had issues getting the power on in the unit, and had to wait to get the Wi-Fi code some days after. The lock also posed somewhat of a challenge.

Clean and comfortable

Was a decent room just wish that the sleep sofa wasn’t lumpy and also took 4 days to get a replacement shower head and the shower was tiny 3ft by 3ft felt claustrophobic in it And we never got our room cleaned once by the housekeeper had to buy our own toilet paper etc Other than that great place great people and the restaurant had delicious food and affordable

Enjoyed my stay.

My only problems was with the water shortage from time to time

The property was fine like that it was secured with security 24hrs. However my Studio was ok but the bathroom was incredible small .

The manager will happily respond to your call if you need assistance. Happily enjoyed our stay. Pool and beach hours a kinda weird tho, but when you get it, you get it.

There was no hot water in the shower, and low water pressure. There was difficulty checking in, many phone calls needed to be made. Restaurant on property was subpar service expensive.

Property was eco friendly my stay was good

The room that I was staying into has a lot of red ants the bathroom was very small especially the tub

The friendliness of the staff the service and the food

The stay was nice being that COVID-19 was about we couldn't swim but we enjoyed our stay nonetheless. The housekeeper, Dianne was fantastic, very helpful and great customer service. You need more like her.

The Location of the property was superb. Truthfully the outside hallway light shone right into the room so the room was never fully dark. The shower was very tight. Overall though room very clean and the owners were extremely responsive.

The towels had furs that were left on tour skin, For the first two days no cable tv the shower was small. Love the location and the beach it’s a central area which is really good.