Theodor-Heuss-Allee
Theodor-Heuss-Allee, Bockenheim, Frankfurt, Hesse, Germany- Park
English
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About this hotel
Luxurious Modern Rooms
Indulge in comfort and style in our modern rooms featuring a minibar, air conditioning, and cable TV. Stay connected with Wi-Fi available in all areas for your convenience.
Relaxation and Wellness
Unwind and rejuvenate in our sauna or break a sweat in the fitness room. Take some time for yourself during your stay to prioritize your well-being.
Dining Experience
Savor delicious drinks and food at our on-site NOVO² Bar Lounge & Eatery. Enjoy the option of dining al fresco on the terrace during the warmer months for a delightful culinary experience.
Book your stay at Novotel Frankfurt City now for a perfect blend of luxury and convenience.
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Important Information
2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Sauna
Dry cleaning
Breakfast in the room
Packed lunches
Currency exchange
Non-smoking throughout
Accessible parking
Parking garage
Special diet menus - on request
Kid meals
Snack bar
Vending machine - drinks
Toilet with grab rails
Indoor play area
Public transport tickets
Vending machine - snacks
Outdoor furniture
Wine/champagne
Coffee Shop on site
Fruits
Fitness/spa locker rooms
Strollers
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Room Types
Standard Double Room with Sofa Bed
Up to 4 guests25 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide)
Air-conditioned room offers a cable TV and complimentary toiletries in the private bathroom.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSatellite channelsSofa
Superior Double Room with Sofa Bed
Up to 4 guests25 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide)
Air-conditioned room offers a cable TV and complimentary toiletries in the private bathroom.
Includes mini-bar, internet discount, tea/coffee facilities, bathrobe, and room service.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSatellite channels
Twin Room
Up to 2 guests25 sqm2 Twin bed (90-130 cm wide)
Air-conditioned room offers a cable TV and complimentary toiletries in the private bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSatellite channelsElectric kettle
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(2,706 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2026El personal es muy amable, cerca del centro histórico y el aeropuerto.
9/10
Reviewed Sep 19, 2026Hat fast alles gut geklappt, das Personal- insbesondere- an der Rezeption war sehr hilfreich und zuvorkommend.
Wir hatten uns über die Rezeptin ein Taxi rufen lassen und waren auch der Meinung, dass wir ein TAXI bekommen. Tatsächlich kam dann ein Freenow Fahrzeug und am Flughafen hat uns der Fahrer 5 Euro mehr!!!! als auf dem Taxameter berechnet ...mit der Begründung, weil die Rezeption ihn gebucht habe und es einen Vertrag zwischen Hotel und Freenow gebe, wonach 5 € mehr bezahlt werden müssen - unglaublich.
9/10
Reviewed Sep 18, 2026Gutes Frühstück, sehr freundliches Personal. Die Lage perfekt, weil ruhig, und trotzdem relativ nah am Zentrum.
7/10
Reviewed Sep 17, 2026Good
Not provide proper water
7/10
Reviewed Sep 16, 2026The location was perfect for the message, the rooms were clean whilst basic, the staff were pleasant, the food was good.
The value for money was not good, the hotel room was not worth what I paid for my stay and when I check the price for my stay 1 day later it would have be 25% of the price I paid.
9/10
Reviewed Sep 15, 2026La possibilité de stationner notre véhicule sans payer sur le parking.
9/10
Reviewed Sep 14, 2026I visited the hotel during Automechanika exhibition and the rate was significantly higher than the standard rate which I feel is not correct.
10/10
Reviewed Sep 12, 2026Śniadanie
10/10
Reviewed Sep 11, 2026It was great. We had some family issues and they helped us in the best way.
8/10
Reviewed Sep 11, 2026Comodo x fiera vicino e non lontano dal centro
Vecchio come stabile molto costosa e poco interessante la colazione
9/10
Reviewed Sep 10, 2026Lage, Zimmer, Frühstück war top
10/10
Reviewed Sep 7, 2026Konum, otopark ve temizlik gayet iyidi. Arabasıyla tatile çıkanlar için güzel bir tercih. Tavsiye ediyorum.
Banyonun şu gideri tıkalıydı. Ama hemen odamızı değiştirerek otel yönetimi gerekli tedbiri aldı.
10/10
Reviewed Sep 7, 2026All good
9/10
Reviewed Sep 5, 2026The room is convenient to family members accomodating two adults and two children . The breakfast is fantastic and the loaction of hote is in thel center to most mole in Frankfurt
Nothing
8/10
Reviewed Aug 31, 2026Für unserer Ziel, Festival auf dem messegelände, sehr gut
10/10
Reviewed Aug 31, 2026Le personnel a la réception était au top . Accueillant et a l'écoute.
8/10
Reviewed Aug 29, 2026Verpflegung während der Tagung
Das Badezimmer war nicht sauber, Zahnpasta am Waschbecken, Haare an der Wand, bei Anreise keine Papiertücher Fitnessstudio war ein kleiner Raum mit 3 Geräten
8/10
Reviewed Aug 28, 2026Хотелът разполага с паркинг на нормална цена от 20 евро на денонощие, освен това приема домашни любимци на цена от 10 евро на нощ. Локацията е лесно достъпна и удобна за 1-2 нощувки по работа или посещение на концерт.
8/10
Reviewed Aug 28, 2026Die ruhige Lage
./.
7/10
Reviewed Aug 27, 2026.lett å ta tog/bybanen
Frokost er ikke inkludert i prisen, belegg i gangen bør byttes ser gammelt ut.
10/10
Reviewed Aug 26, 2026Hotel muito bem localizado e limpo. Equipe muito atenciosa
-
5/10
Reviewed Aug 24, 2026The Hotel should not be a 4 star
4/10
Reviewed Aug 24, 2026المكان جدا كان غير نظيف ومكان غير جيد وتنظيف فيه سئ والخدمات للغرف لاتوجد فيه بكل صراحه سئ ولن احجز مره اخرى به بتاتا سئ لحد كبير بنظافه وخدمة الغرف
3/10
Reviewed Aug 24, 2026سئ جدا ولن احجز به مره اخرى
9/10
Reviewed Aug 21, 2026Localização
Cama extremamente mole, colchão afundado
8/10
Reviewed Aug 21, 2026Gute Lage
Zimmer etwas schlicht aber gut im Schuss
10/10
Reviewed Aug 19, 2026Disponible et c’est propre
Tout était parfait
10/10
Reviewed Aug 18, 2026Le personnel est accueillant, l'accessibilité des locaux. Le petit déjeuner est top.
Le prix du petit déjeuner pourrait être baissé à 20€ au lieu de 25€/personne.
8/10
Reviewed Aug 17, 2026Kostenlose Parkplätze, gute Klimaanlage
10/10
Reviewed Aug 17, 2026Mi è piaciuta la struttura. La stanza e l'albergo sono molto puliti e accessibili. Non è vicinissono al centro ma ha una fermata del tram molto vicina e si raggiunge il centro in 10/15 minuti.
7/10
Reviewed Aug 16, 2026Struttura pulita e accogliente. Camere comode
Struttura un po' isolata , non ci sono locali o negozi nel circondario Servizio di pulizia delle camere poco soddisfacente
8/10
Reviewed Aug 15, 2026Hotel muito confortável
É um pouco distante do centro
8/10
Reviewed Aug 13, 2026Comfortable rooms. Friendly and helpful staff
N/A
8/10
Reviewed Aug 13, 2026Ein top Preis-Leistungs-Verhältnis. Das Personal war sehr freundlich und zuvorkommend. Das Frühstück war ausgezeichnet – hier blieben wirklich keine Wünsche offen.
Das Zimmer war leider sehr klein und insgesamt nicht mehr im modernsten Zustand.
8/10
Reviewed Aug 13, 2026Very central
Nothing.
8/10
Reviewed Aug 12, 2026Lage und Frühstück gut. Kostenlose Parkplätze um die Ecke auch. Personal außergewöhnlich nett. Zimmerausstattung überwiegend gut.
Schlafsofa für mein Kind zu hart
8/10
Reviewed Aug 11, 2026تمشيه حال
بعيد اشوي
8/10
Reviewed Aug 10, 2026Le personnel de l’accueil était bienveillant, à chaque fois qu’il y avait un souci, il faisait le nécessaire pour me satisfaire. En tout cas, ça m’a permis de garder une image positive de l’hôtel.
Le service de nettoyage n’était pas du tout aimable. Il ne voulait pas nettoyer ma chambre, et se permettait de mettre le papier devant la porte de ma chambre, comme quoi, je ne voulais pas qu’il nettoie ma chambre. Pour une première fois j’ai été déçu du service de nettoyage de Novotel. Heureusement que le service de l’accueil était très efficace, il a remédié à la situation. Il y avait le réfrigérateur qui ne fonctionnait pas aussi, c’est pas évident quand on voyage avec les enfants.
7/10
Reviewed Aug 10, 2026Das Zimmer war groß und sauber. Leider hat der Kühlschrank nicht richtig funktioniert.
Der Kühlschrank hat leider nicht funktioniert.
8/10
Reviewed Aug 10, 2026Great location with easy access to nearby attractions. The staff were friendly and helpful, and the room was clean and comfortable. The room size was decent for our stay. The hotel offers underground parking for €22 per night, but there is free street parking available if you can find a spot. If you arrive late in the evening, it may be difficult to find free street parking, so keep that in mind.
Parking is quite expensive for €22 per night.
9/10
Reviewed Aug 10, 2026Camera pulita e spaziosa
La moquette in camera
8/10
Reviewed Aug 10, 2026Das Frühstücksbuffet war gut und hatte eine gute und grosszügige Auswahl.
Das Badezimmer war nicht 100%ig sauber und der Vonditioner war leider leer.
8/10
Reviewed Aug 9, 2026Sehr nettes und aufmerksames Personal wir hatten den Perfekten Aufenthalt
8/10
Reviewed Aug 9, 2026Staff was very nice and helpful.
8/10
Reviewed Aug 9, 2026The hotel is convenient and decent
Some cleaners were arrogant.
10/10
Reviewed Aug 8, 2026Tot
Parcarea cu plata
10/10
Reviewed Aug 7, 2026good location, very affordable and staff was friendly and helpful
10/10
Reviewed Aug 7, 2026It is located in best place
Nothing
8/10
Reviewed Aug 7, 2026Clean and neat.
The foldout bed for the kids had big crevices that was really uncomfortable for them to sleep on. I have raised this problem before with the front desk but they have no solution. So just be advised that if you travel with older kids, they will suffer some back pain overnight. Only other thing missing is the lack of ice makers on every floor hallway. It makes a ton of difference to have easy access to ice cubes without having to go to the bar and ask for ice and be in the awkward position of not knowing whether to tip, which is not a European phenomenon, and also if you need a lot of ice, it appears impossible.
8/10
Reviewed Aug 6, 2026Aufenthalt war ok. Zimmergröße überdurchschnittlich. Komme gerne wieder.
Das Hotel gehört zu den teureren Unterkünften in der Umgebung. Die Eingangshalle ist sehr modern und einladend. Etwas enttäuscht war ich dann vom Zimmer. Dies war im Vergleich wenig einladend. Ich denke, dass etwas Deko (einfach ein paar Bilder an die Wände) würden hier schon helfen und den Wohlfühlfaktor um einiges erhöhen.
10/10
Reviewed Aug 6, 2026Everything!
-
9/10
Reviewed Aug 6, 2026Localização e atendimento
Sofá cama desconfortável e a exaustão do banheiro não estava funcionando!
9/10
Reviewed Aug 4, 2026- cazare foarte curata - televizor smart in camera - personal foarte amabil - locatia linistita
- cartelele nu functionau mereu pentru lift
10/10
Reviewed Aug 3, 2026Ich war sehr zufrieden mit meinem Aufenthalt. Das Zimmer war sauber und modern eingerichtet. Das Personal war sehr freundlich und hilfsbereit. Die Lage des Hotels war ideal. Ich würde jederzeit wiederkommen und kann das Hotel weiterempfehlen.
3/10
Reviewed Aug 3, 2026Solo la colazione
La stanza,sporca poi 4 persone un mini letto e un divano per 200 euro.mai più,poi la ragazza bionda bassina alla reception super sgorbutica
5/10
Reviewed Aug 2, 2026Café da manhã mejaskbh
Limpeza muito ruim. Não possui academia.
5/10
Reviewed Aug 2, 2026Atendimento satisfatório e o café da manhã é bom.
Limpeza é mt ruim. Acomodações antigas. Custo benefício ruim.
7/10
Reviewed Aug 2, 2026Staff and location
Size the rooms
7/10
Reviewed Aug 2, 2026Preisleich absolut fair. Das Personal war auch freundlich.
Die Sauberkeit der Zimmer ist ausbaufähige. Der Schreibtisch war staubig und hatte weiße Flecken, an den Lampen waren Spinnweben und der Spiegel an der Badezimmertüre sah aus als wäre er schon seit längerem nicht mehr geputzt worden. Das Gebäude wirkt als wäre es früher eine billige Pension gewesen. Die Türen sind dünn und das Hotel ist relativ laut. Die 4 Sterne kann ich nicht ganz nachvollziehen.
9/10
Reviewed Aug 2, 2026You have Everything you need for your stay!
You don’t have where to hang the towels in bathroom
8/10
Reviewed Jul 19, 2026Gute Lage, 500m zum öpnv, Frühstück top
9/10
Reviewed Jul 18, 2026Schönes Hotel an guter Lage. Sehr gutes Preis-Leistungs-Verhältnis. Das Personal war super freundlich.
-
5/10
Reviewed Jul 17, 2026مساحة الغرفه وعزل موقع التبديل عن الغرفه
التكييف حار وسيء جدا جدا جدا لم يوفرو ادوات الاساسيه مثل فرشاة الاسنان والخف/حذاء ولا ادوات الحلاقه ولا ادوات العنايه الشخصيه بعيد ان مركز التسوق في المدينه
7/10
Reviewed Jul 16, 2026Das Hotel ist sehr gepflegt, jedoch etwas in die Jahre gekommen. Für eine Nacht an der Messe ok.
10/10
Reviewed Jul 15, 2026Sauber
Keine
10/10
Reviewed Jul 14, 2026We had a very pleasant stay. The hotel was very family-friendly, and our child even received a voucher for free ice cream, which was a lovely surprise. The sofa bed was already prepared and everything was clean and well organized. We especially appreciated the air conditioning, as the temperatures outside were over 30°C. The staff also allowed us an early check-in, which was very helpful.
The only downside was the breakfast price. At €25 per person, we found it quite expensive. Other than that, everything was great.
7/10
Reviewed Jul 14, 2026Location is good
Very small
8/10
Reviewed Jul 14, 2026Everything was really good.Location,service,cleanliness.
Breakfast buffet.No variation of food but expensive
9/10
Reviewed Jul 13, 2026reasonable
not much.
10/10
Reviewed Jul 11, 2026El desayuno muy muy bueno! El helado y los anteojos de regalo para los niños. Todo muy bien.
La heladera no enfriaba muy bien y no había jabón sólido.
8/10
Reviewed Jul 10, 2026Fiyat performans olarak iyi bir otel, temizlik fena değildi. Otelin etrafında ücretsiz otopark alanlarının olması büyük avantaj
8/10
Reviewed Jul 10, 2026Goede prijs-kwaliteitverhouding. Nette kamers, vriendelijk en behulpzaam personeel.
Het hotel ligt in een heel rustige wijk, om ergens te eten of naar het centrum van Frankfurt te gaan is het misschien niet de beste uitvalsbasis maar met het OV kom je een heel eind.
6/10
Reviewed Jul 9, 2026Good overall experience
Smell on bathroom when water was running and parking fee for guests
10/10
Reviewed Jul 8, 2026Free parking
6/10
Reviewed Jul 7, 2026Location
Room smelled bad
6/10
Reviewed Jul 6, 2026Location
Few of the staff were able to communicate in German. Very poor restaurant offer only offering overpriced fastfood
10/10
Reviewed Jul 6, 2026Tutti i servizi presenti, posizione comoda per spostarsi coi mezzi
Colazione troppo cara
8/10
Reviewed Jul 5, 2026Die Lage, das Frühstücks Buffet, der Service
Es gibt nichts, was mir nicht gefallen hat
10/10
Reviewed Jul 5, 2026Otel odaları temiz çalışanlar güler yüzlü yardım sever. Otoparkı biraz pahalı ama tamamen her yer güvenli.
4/10
Reviewed Jul 5, 2026Das Frühstück war super
Die Ausstattung im Zimmer war alt und ohne Comfort. Das Hotel ist wohl anscheinend nur teilrenoviert, da die Lobby und die Seminarräume einen sauberen modernen Eindruck hinterlassen
7/10
Reviewed Jul 1, 2026El aire acondicionado no funcionaba en el piso que nos tocó y hacían 37 grados ! Si bien nos cambiaron de habitación al día siguiente ... la primera noche no pude dormir del calor (las ventanas casi no se abren) ... El personal ... no me quisieron alcanzar un ventilador y tuve que bajar en medio de la noche ... Además la ubicación del hotel es lejos de todo ... hay que moverse en tren o en uber ... Zona muy desolada ... no hay ni un bar ni un restaurant cerca
10/10
Reviewed Jun 30, 2026Odanın dizayn ı çok güzeldi. Ama buzdolabı çalışmıyordu ona rağmen asla şikayet etmedim
Yok galiba
9/10
Reviewed Jun 29, 2026Compared to same price range, the room size is big (and also clean). The breakfast is also very good (but a bit too expensive). The location is close to messe Frankfurt.
The light system is very old. The luminance of table lamp is not adjustable. The bathtub is not convenient, considering there will be many people just standing on it when taking a batch.
7/10
Reviewed Jun 27, 2026La moquette nelle camere non è il massimo dell’igiene ma per il resto tutto ok.
8/10
Reviewed Jun 25, 2026Great location, friendly staff and good breakfast
Could do with an update on the room interiors
9/10
Reviewed Jun 24, 2026The room was comfortable, quiet, and spacious. The bed was very comfortable. Good value for money. Flexible and convenient check-in and check-out process.
8/10
Reviewed Jun 24, 2026Location
Shower
8/10
Reviewed Jun 22, 2026Babyfoot
Petit dej trop cher
10/10
Reviewed Jun 21, 2026Bra hotell och personal.
.
10/10
Reviewed Jun 20, 2026Great location and the breakfast was lovely
Paying for parking
8/10
Reviewed Jun 15, 2026Sehr gutes Frühstück. Kinder bekommen direkt bei Ankunft einen Eisgutschein. Alles sehr sauber, Personal nett.
Zimmer sehr klein.
9/10
Reviewed Jun 14, 2026Boa localização a 10 min da estação. Café da manhã completo, pago a parte 25€.
Não possui ar condicionado, banheiro pouco ventilado.
1/10
Reviewed Jun 14, 2026Nichts
Zimmer, schmutzige Kissen, usw
6/10
Reviewed Jun 12, 2026Sehr netter Service
Ausstattung der Zimmer, Bad, Geräuschpegel im Zimmer
8/10
Reviewed Jun 12, 2026Staff very helpful, convenient location, well-presented
8/10
Reviewed Jun 8, 2026Good location , good breakfast and very well maintained property
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good value
- •Staff friendliness
Areas to consider
- •Room size issues
- •Cleanliness concerns
Cleanliness
7.55/10Issues with cleaning and maintenance mentioned in the reviews.
Service
9.05/10Staff were generally described positively despite some issues.
Location
8.05/10Convenient location with access mentioned, but not optimal for some guests.
Room Quality
7.55/10Room quality varied; some reviews mentioned small and older accommodations.
Amenities
8.55/10Amenities like play areas and breakfast were appreciated.
Value for Money
8.55/10Good price point for services offered, as noted in several reviews.
Food and Beverage
8.05/10Breakfast was mentioned positively, but some suggested improvements.
Overall Experience
8.25/10Mixed experiences overall but reasonable for the price.