Bird Rock Beach Hotel

Affordable rooms.

Too many steps.

Sehr schöne Hotelanlage. Schöner hoteleigener Sandstrand. Sehr gute Küche. Waren in der Nebensaison hier. Gefühlt waren wir die einzigen Gäste. Sehr zu empfehlen. Schöner Blick auf Nevis

The property is not bad just not modern enough. Needs an upgrade. But location is good. Dolphin sightings was exciting and cruise pier view.

The kitchen area where utensils are kept were not properly clean. Trash pick up from room, was not done as I expected, I did not mine skipping a cleaning day. But check guest at least for trash or anything needed from service. But the front desk staff and the young man who carried the bag was excellent, very helpful. Because of their service w would revisit again .

Peaceful

The WiFi was not working

It’s pretty on the outside

1. The wifi never worked 2. The room smelt very old

The Manager and Staffs we're very friendly and helpful 10/10 when it comes to the Staffs.

I think the Standard rooms needs a little upgrade meaning having a microwave and small refrigerator. Otherwise our Room was clean and the AC was 10/10 lol

The property needs some renovations.

It was not clean throughly

Location and facilities. View of sea and Dolphins Cove was amazing. Restaurant was reasonably priced and food was delicious.

Few steps around the complex but this wouldn't stop our return.

Le positionnement était idéal avec vue sur mer et non loin de l'aéroport.

Le personnel ne fait pas de ménage régulier pour un séjour de 8 jours.

I like the layout of the room. Not particularly the stairs

I didn't like the absence of a fridge or microwave or heater

Trop isolé, il faut voiture ou taxi

Staff at hotel

No kettle in room to make tea

Pool, sea breeze

Ants

The location, Close to the athletics stadium, the capital and the airport.

Not sure how much better I should have expected based on the price. It was good. Maybe the grass could have been better manicured and I noticed there were some ants in the room.

The hotel was clean and the staff were helpful and friendly towards me. I was amazed that they had dolphins on the property which was an added bonus to wake up and go and sit and watch them in the morning 😁.Overall a great experience and the views and food are to die for!

everything was amazing, the only thing I didn't like was that I didn't have a kettle in my room.

Everything about the place was simply magical.

Nit Applicable.

Close to family

N/a

We never stayed, we took a refund, when we got to the facility it was nothing like what was advertised and it was under renovation I guess because nothing works not even the AIr conditioning. The room was very freshly pained the odor was so strong and the paint wasn’t even dried. The linings were dirty, The only thing that worked was the Wi-Fi

I didn’t have breakfast cause no one said breakfast was available

I was told one price and when I car it was a next

it was clean

the internet was not good. no freight in the room. the restaurant close to early seeing the area do not have any food area close bye.

No refrigerator in the room nor any mirowave. I was not told if breakfast was complementary or not.

I was there for 3 nights and my room was never clean up.

Fijne locatie tussen locals in een middleclass buurt.

Hele slechte wifi. Slecht bereik en indien er wel bereik was was de snelheid ondermaats. Er was geen warm water. Nu is de temperatuur goed op het eiland waardoor koud douchen niet heel erg is maar er hoort gewoon warm water te zijn.

I am very disappointed in the service I received during my stay bird rock beach hotel. I attended the music festival and was highly surmise when I found out the hotel had no hot water. I sent message to their what up chat and talk to the front desk and housekeepers. I still cannot believe that is acceptable to still not a resolution. this hotel could not be able to host any guests. their power when out twice causing the room to be hot and uncomfortable

The pool

No microwave no hot cup There was a stove but no pot no lighter

Beautiful view, not enough activity on site

pas d'eau chaude, nous avons demandé pour la mise à disposition de la cuisinière nous avons du insister, il y a des travaux à refaire mais correct dans l'ensemble

There was a big roach on the counter top, the amenities were outdated, might as well sleep on the floor due to the hardness of the bed. The lobby smells like paint, sliding door cannot lock and also they rarely clean the rooms.. such a horrible experience.

There was nothing at all that i liked about the room. I did not get the room I booked/ the room that was advertised. The room was very old had a few roaches and the door was broken. Tried calling front desk around 3am which they said was 24/7 and no respond. As a travel agent i would never recommend this hotel to any of my clients

Quiet

Internet service and dining room wasn’t operating

No kitchen staff for breakfast and when I checked in restaurant was closed.

The property is located in an awesome area with a great view! But they need a lot of work done n change of staff to get my money again! Imagine asking for 2 spoons of sugar n get told NO WE DONT GIVE SUGAR N NOR DO WE HAVE A PRICE TO SELL IT TO YOU! … I’m disgusted

No hot water and clear directions on how to get the issue fixed

Beautiful

Views are amazing, rooms are ok, but old. Staff is nice. For me it was noisy with the dolphins aquairum next to the hotel.

I didn't have hot water for the first two days. There was no fridge in my room. The air conditioning wasn't working until I complained. . Breakfast was not included

Location was perfect within reach of everything

The property is pretty run down. there were some sort of animal or insect droppings in the bathroom on the counter. And at the end of the season, the restaurant was out of most menu items, including fruit. Mango trees all around and no fruit to be had. I paid $17 for scrambled eggs. Disappointing.

Well situated for my business trip with friendly and helpful staff.

Bed was comfortable. Reception staff (lady) was very friendly and welcoming.

Pool wasn’t clean. Hotel is very run down. There are no bars or restaurants around the hotel. You definitely need a car.

When checked everything was ok . First of all I reserved a room with a king bed I got a room with a queen bed . Everything started going down hill from there . The next I left my room with no linen on the bed. I took them off because they got wet . When I came back to my room that evening only to find out there was no room service . I then went to the office to ask for sheets and was told by the staff at the front desk that there are no sheets that can be given to me . I did volunteer to make the bed myself . That did not make a difference. The young man at the front fest decided to switch my room . That have solved my issue. When I went to the other room I realize it was a downgrade from my original room . I no longer had a view . I no longer had a kitchenette I no longer had a refrigerator There was no deadlock on the front entrance door The sliding glass door did not lock . Therefore I had no sense of security . Every sound that was heard during the night had me jumping . Could not sleep because any can pull on the glass door and it opens . Also the WIFI in the room that I was moved to needs a booster . It shows a signal but very very weak . Other than that . The place definitely can be better. It is always nice to have extra towels and linens in a hotel room .

the staff was awesome. The house keepers were excellent.

the kitchen was not open everyday

Nice view of the Caribbean

Not walking distance to any restaurants.. You must have a car

The view

Nothing

Everything

The property needs complete renovation. Bathtub was so stained and worn out i would not use it. Slider door to deck had pink stickers all over it and it was difficult to open. It appeared someone was living in the room next door with the deadbolt installed on the door. They have a nite lite off the deck that came on and so the room had a bright light all nite. There was gum on the wall next to the bed when we arrived. They have dolphins in small cages and this is not a scene for me.

The location/view was great; ocean front and within walking distance (1.8 miles) to the cruise ship port/shopping/dining. Plenty of taxis if you don't want to walk. The property hasn't been maintained. Since COVID some amenities not available (beach access, beach restaurant & bar). The staff was SO nice and helpful. For the $$, it was perfect.

The housekeeping service is very bad, the woman's knocked the room door to provide service at 7 am

Upon arrive I had to wait an hour to check in . Checked into 601 once I was in my room my sheet were dirty towels were hard torn and bleached . The beds were hard as rocks so hard I couldn’t sleep on them. I only received sheets on my bed. Wi-Fi did not work . Everytime I went to purchase food the staff stated none was available. Tried to swim in the pool it was dirty every day filled with bugs. At night when I tried to sleep in the room it would fill with mosquitoes and I always woke up with bites. My patio has office furniture on it. And during the day the men repairing the building I was in were using drills loudly while I was trying to sleep. I need a refund . I would not ever recommend this place to anyone ! I need a refund

the price is decent. the location is nice but needs upgrading of utilities.

would never stay here again.

The location

Terrible stay with poor customer service! Our reception was poor. After booking with Bookings.com we we told there were no rooms available. We had to wait 30 minutes for the supervisor to approve our stay. It was not a good reception the guy at the reception desk was not friendly.The room was poorly decorated, the bed was hard, the pillows were poor, and there was no trash can in the room or bathroom. I will not return there again.

Loved the cleanliness.

Would be nice If small kitchen kitchen appliances were added. Also very uncomfortable mattress

Property needs updating.

Away from the strip. Quiet. Pool! View! Bait and switch. Said expedia did not go through. Charged $11 us more...

Good location but need a car or taxi to reach the place from the city center

It is a 30 years old large resort a little bit run down

unmaintained old facility

Breakfast was amazing I love it and the children love the pool

It was very quiet and peaceful.

View of the sea

Old but comfortable

I never made it there and my frand get there amd the charges her the didnt except the booking and i to some one from expidia and he say he will chack with them and get me my money back buth i never heard from you again

The location is okay. Close to Basseterre and restaurants. Rooms are dated and the pieces need to be updated. The sliding door needs to be fixed.

The doors were hard to open and close. Th set up was poor. TV was in the wrong place.

Great location

Pleasant

decent location.

Unbelievably hard bed. Balcony sliding door was very defective. Patchy wifi.

We booked to this hotel for an overnight stay. upon check in, the room is not ready yet, housekeeper is outside the room chatting with other employee while we were there waiting fir our room to be ready. when they finally told ua its ready, it turned out that its not the room i actailly booked. I booked a bigger room.but they gave me the standard room. so they asked us to wait again to be moved to our room. whje we finally got in to our room, it was not clean, the bed is messed up, the worst of all, bathroom is broken that my husband needs to use a trash bin to flush the toilet. wenwer very tireed the whole day and all.we wnatef to do is to take a shower and be comfortable in the hotel. i was so disappointed that i ended up cancelling our stay and move to a new hotel. the receptionist promised us that my payment will be refunded but until now i have not been refunded yet.

Nothing only location

It’s not what we we pay for and I didn’t stay there I left in one hour

it was comfortable and quiet staff was nice

I liked everything about this place and I would go back again

Location near the dolphin park & view

That they never checked their WhatsApp messages, there was no fridge, microwave or kitchenette. Pool was black/moldy. Hotel looked dated and in desperate need of a renovation/update. Their breakfast was basic and yet the pancakes were wet on the inside. The first night WiFi and tv was down so we went to the reception around 7pm and there was no one there but the following day when we visited the reception again, someone was there and the situation was rectified.

The property is well kept and the staff did a fabulous job in the area of housekeeping dinging

Property needs renovations.

I had not breakfast at your property

The location is amazing and the staff are great however the facility need much improvement. The shower drain does NOT work. The pillows are too small and wornout The sheets are over used , too small for the beds and need changing urgently All TV need to be smart TV The tables on the patio are old and need changing immediately