citizenM Zürich

Bar staff and reception - outstanding. Location was great and not far from train station.

Could not open window.

Pas grand chose. Peut-être la salle principale

Chambre à 400€ qui ressemble à une chambre à 40€ dans n’importe quel hôtel 3 étoiles dans le monde. Une honte.

The property was very clean

Konumu çok iyi Temizliğide iyi Memnun kaldık

The location and lobby area. Room was very clean.

The bathroom was weird for me maybe too modern for me but all in all good hotel for the price and location.

il ristorante, con la cena ci siamo dovuti adattare al poi che offriva.

Great location and very modern. Lovely staff

Hotel ma świetne usytuowanie, wszędzie dotarliśmy pieszo. Dobre śniadania. Wspaniały bardzo miły i uczynny personel.

الموقع

مساحة الغرفة صغيره

Die Fenster gehen leider garnicht zu öffnen - nicht mal zu Kippen ( 4 Etage) Das komplette Zimmer ist nur über Tablet zu benutzen, keine Lichtschalter usw. funktioniert aber nicht so gut….. Außerdem ist ein Nachtclub in unmittelbarer Nähe - den Bass hört man DEUTLICH in den Zimmern ( 4 Etage ! )

Location facility

There was descripcency between when I made the order it show breakfast included, when I paid it changed which only when I arrived I noticed it. Very unfair behaviour

Close to train station, easy to walk to and from into old town area.

Construction across street very loud during the day and night club nearby very loud at night

קרוב לכל מקום 5 ד מהרחוב הראשי של הקניות 7ד מתחנת הרכבת הראשית המרכזית ממש מיקום אש שווה כל שקל

החדר קצת קטו והמקלחת המים לא מגיעים ל40 מעלות זהו

The location was easy to come from the Zurich HB. It is very close to the city center. They provide hot and cold water for drink 7/24. The staff were very kind and friendly. Only thing is the bathroom was little small.

Location

Small room

Location

Room was not comfortable. Bed against wall. Bathroom had no hooks or a place to put your toiletries. Automated lighting was hard to control certain areas of light. No where to put your luggage.

The service and hotel favilities the most

cleanliness and efficiency

Clean and comfortable room with nice linens. Quiet area and proximity to sightseeing and shopping. The staff was courteous and helpful. Easy check in/out and a restaurant was on the property.

Staff, location, bed were great.

It can get loud as the hotel is based on a busy street where parties are regular.

Everything

Room was very clean and modern with interesting decor, comfortable bed, excellent breakfast

The sink is outside the toilet which is a bit inconvenient, and towels fell off the hooks easily

地點方便，公共空間舒適，氣氛好

房間稍小

Ok

Tutto perfetto personale ok

Emplacement très central mais extremement bruyant :(

Le bruit de la discothèque et les cris des gens autour

佈置環境氣氛很好

房間偏小

Lo escojo siempre que puedo. Es un súper hotel cómodo y de diseño . ✅

Ampio salone dove chiacchierare, leggere, bere qualcosa. Ambiente internazionale, frequentato da persone rispettose.

Quello che succede in bagno di sente anche in camera da letto… 😊

Loved the high tech room and how comfortable I felt. The two shower heads were great.

The tv would randomly turn on in the middle of the night even with the sleep mode selected on the ipdad.

Le décor

L’enregistrement

Ambiente accogliente e moderno, collocato in una buona posizione per visitare la città a piedi

Chambre petite mais confortable

Personnel pas à la hauteur. Chambre pas faite à 17h. linge de bain réclamé mais non mis à disposition alors que la demande a été acceptée. Oreillers supplémentaires, promis, mais non mis à disposition également. buffet de petit déjeuner quelconque, indigne d’un quatre étoiles. impression globale : dortoir avec cantine au lieu d’un quatre étoiles à Zurich. je ne recommanderais pas cet établissement.

Great location. Super great use of small space. Super high tech

Konumu,güleryüzlü çalışanları ve tek bir ipadten her şeyi kontrol etmek çok kullanışlıydı.

Kahvaltı

Ubicación

Algunos bichos en la habitación y toallas con manchas. No hay cafetera en la habitación

Very modern, nice lobby, helpful staff, great location

We liked everything

Location

Small room

Central et prix

Limite, lit militaire et sol pas droit

Location

No sleeper, ask for cleaning of room

La atención en la recepción por parte de julio excelente , muy limpio todo 10/10

From the moment you enter, you receive exceptional service and the special atmosphere of a modern and human centric hotel. It is also located perfectly in the middle of the shopping area and the old town.

The bed was a good size. The linen was crisp and white. The location was pretty good. The Reception check in staff Kristina and Victoria were both great to deal with. Kristina in particular who checked us in was very helpful and did a great job with checking us in, and getting us an earlier check in, which was a great help to us. She was efficient, friendly and professional in spite of it being a very busy time. Victoria was also very professional and helpful when we were checking out. Feven at Breakfast was such a lovely, warm, friendly, cheerful and helpful person, it made our breakfast experience very enjoyable every morning. She did everything she could to make us and other guests feel special. Victoria who also covered Breakfast, also did a great job making us our coffee and taking care of us. Great staff. The breakfast offering was very good. Lots of healthy and tasty options. The complete block out blinds and curtains were wonderful.

The Air-conditioning was almost non existent. We were told when we checked in that hotels are not allowed to use Air-conditioning, so they use an alternative cooling method. The room controller said we could get as low as 18°, which was a joke. We would have been lucky to get 24° at the very most. So on hot nights, this was not helpful at all. They don't provide any kettle, tea or coffee or even water in the rooms. This is not an option for a hotel of this supposed standing. Tgeir excuse being kettles are a hazard!!! They advise you that tea, coffee and water are always available downstairs. What they don't tell you till you go to get a hot drink is that you have to pay for it!!!! Yes that's right. You can fill up a carafe of cold water and take it upstairs with no charge, but that's it. Any toothbrush, iron, shower cap or sewing kit you want has to be requested from Reception. Another cost cutting measure? You get an IPad in the room to control the TV, lights, curtains, blinds and AC, and you can provide feedback to them as well using the IPad. Waste of time. I provided feedback regarding having to pay for a hot drink, left 3 messages with 3 different Reception staff as well about not being contacted about my feedback. Was assured the Manager would be in touch. Still waiting!!!! Don't be fooled by the Marriott association. This is definitely No Marriott. So don't expect too much. While this hotel is nice. It's certainly by no means great or exceptional. Considering what they charge, their offering is well below what you would expect for that price range.

Location was the only saving feature

NO complementary coffee for early risers. Service was rude and not accommodating Bed was very uncomfortable for two. Amenities in room were sparse - ex only one set of towels.

This hotel surprised us. We were expecting the room to be tiny and it was small but surprisingly, it was comfortable. Very central location and great sound proofing. We were there on the night of The Street Parade and didn’t hear a thing from inside our room.

Bonne situation par rapport à la gare et au lac.

Хорошее расположение, приветливый персонал. На ресепшене была русскоговорящая девушка очень внимательная, к сожалению, не запомнила её имя. Ещё порадовали бонусы на бар)

Ночью шумно было

Close to everything. Within walking distance to several locations

Hot! The rooms were supposed to have air conditioning and it said it was on but the room was hot

Sehr zentral und modern

Etwas eng

Centrale, molto tecnologica, bella la zona della reception

La pulizia delle camera potrebbe essere piu accura

This hotel is very modern design. The bed is wedged against the wall/window which made it hard for my wife to get in and out. The lobby was beautiful and very comfortable.

This room was just not comfortable. We felt like we were in a university dorm room. Not great for us seniors.

Climatisation efficace Insonorisation excellente Emplacement central Check in rapide et simple

Rien

Alles

Nichts

Fantastic location near old town, close to many restaurants, close to boat dock tours. Super comfortable lobby area with great decor, nice music and great vibe. Nice breakfast with made to order coffee bar. Super nice and friendly staff that were welcoming and helpful. Rooms are on the smaller side but loved the blackout shades that made room completely black.

Given the extreme heat wave we switched to this hotel as they advertised air conditioning. But in reality they have climate control, which means that they control the temperature of all the rooms. Inside the room, they make you believe you can lower temperature down to 16 degrees but in reality changing room temperature doesn’t matter. So the hot from made it hard to sleep. Manager offered to change room temperature but didn’t help. Some rooms hotter than others. When I complained to manager he said he couldn’t offer any concessions for hot room since we booked on booking.

la ubicacion, la atencion, y la decoracion

hacia mucho calor, y no habia AC

La situation géographique et le confort de l'ensemble de l'hôtel.

Le problème est le positionnement du lit qui oblige à ramper pour y entrer ou à passer par dessus l'autre personne Le lit n'est accessible que d'un seul coté et c'est très gênant. Les toilettes et la douche dans la chambre, ainsi que le petit lavabo ne sont pas fonctionnels en présence d'une autre personne. Même dans une chambre pour deux la pudeur peut demander un peu d'intimité.