JEN Shenyang by Shangri-La

All the facilities met our needs. The air conditioning was incredibly quiet and did its job well. The elevators were fast. A large choice of Chinese dishes was offered for breakfast. The cashier at the entrance to the breakfast hall was exceptionally welcoming and helpful. Among the receptionists, Betty and Allisa speak English well and were very helpful. Two convenience stores are located on the ground floor. .

Great location! Minutes walk from Shenyang Railway station. Stone’s throw distance from shopping and food street. Convenience store and supermarket right on ground level.

Carpeted flooring in room made them look dirty. TV in room didn’t manage to work. Shower function a hassle to operate.

ロケーションがいい。

布団とかが湿ってて、部屋もエアコンの調節が難しかった。

服务一流 乐于帮助客人 这已经是第二次入住了 住的舒服

这是香格里拉集团原沈阳Traders Hotel转型为Jen Hotel后第一次入住，虽然名称变了，但香格里拉的服务精神没有变，员工热情、主动、专业、有素质，值得称赞。

Has a good size gym and underground parking . Very good breakfast!! Convenient and great location!

A little out-dated decoration.

Great location, close to Shenyang station, Zhongshan Square, and various metro stations. The hotel had great amenities, very spacious rooms and very friendly hotel staff. The hotel also has a Luckin Coffee and Supermarket connected to the lobby.

Many smoke from restaurants

No ventilation

L'emplacement, le personnel, la propreté, les équipements, le petit déjeuner.

L'hotel manque de travaux de rafraichissement dans certaines pièces, c'est le seul petit point négatif.

地點絶佳, 搭任何交通工具都方便, 附近也有商場可以逛, 感受民情

没有

지하철역 근처에 있고 주위에 쇼핑몰 기차역이 있어서 편했어요. 침구도 좋았어요.

방에서 연기냄새가 난게 불편했어요

It was a very good location. Hotel was nice and breakfast had lots to offer. Staff was friendly and Bessie really helped us out on details.

Nothing.

Chambre top, salle de bain top aussi. La déco est sympa et l'hotel est plutôt bien placé. Le buffet du dejeuner est bon et avec du choix, attention lors de la réservation à bien cocher l'option petit déjeuner sans quoi vous devrez payer, mais pour ~8€, rien a dire.

La difficulté d'échange avec les membres de l'accueil mais c'est normal et pas très grave. L'utilisation d'une application de traduction corrige ce problème.

Bessie is the best, she help me too much to make my stay very comfortable and happy, she gave me her wechat, very helpful and kind, I will be back again and again

Lokalizacja

Niestety hotel wymaga generalnego remontu,

Great location and excellent location. Bessie was amazing in helping us.

Nothing

There were multi choices of breakfast and premium quality

櫃台员工很亲切

对于本人通过Booking.com预定2间豪华双人间，有注明四人住，包含早餐入住时卻是一间只有一人份早餐，由于是本人订房两间都是我的名，难道我一人要住两间双人床，吃两份早餐?🤔我预定时並没标入住两人需.另付费一人人民币86元，预订明确注明房间包含免费早餐**，入住人数为两人。 ​然而，贵酒店工作人员/经理告知我，由于预订时只填写了我一人的名字，因此只提供一份免费早餐。关于该房型的描述是**“包含免费早餐”**，并未明确限制为“一份”或“单人 ​我对此甚盛不滿，

The optipns are too many and enjoyed rvery bit of it

The food, the hospitalitye

I stayed in Shenyang and had a good experience at this hotel. The location was excellent — very close to the city center, with plenty of shopping malls and restaurants nearby, which made getting around very convenient.

The only downside was that the staff’s English skills were quite limited, making communication difficult at times. I hope the hotel can hire more English-speaking staff in the future.

駅から近く、すぐそばには歩行者天国のような食べ歩き街もある。建物は古いが部屋は広々としている。部屋にバスタブがあったのは良かった。

場所が最高です。 朝食も美味しかった。 ただ、浴槽には古さを感じますし、洗面台の水の流れもイマイチでした。

excellent service

Great location for train station and older part of city. plenty choices of shops and eateries

Need updating Carpet was old and stained and shower door didn’t shut properly. And there was no sofa bed In living room, just a sofa. Brought up a potable bed after request, almost got charged for it. It can be misleading when make bookings.

Best location. Bessie (World's Greatest Concierge!), who 1) walked me through at check-in and helped solve incorrect deposit amount demanded of me initially, 2) had housekeeping unlock a locked window in my room to enable fresh air, 3) saw to it that a portable air freshener and heater were brought up to my room promptly upon my discovering that hotel shut off both central air conditioning and heating, and 4) always gave helpful tips and guides. Bessie actually listens to customers and pays attention to their precise needs (a fresh change from the usual "ting bu dong" response by many in China), making my stay at JEN pleasant and worthwhile^

Ageing facilities & equipments. Late at night, upon taking a shower, the hair dryer suddenly malfunctioned. Upon my request, a new hair dryer was brought to my room, but, this replacement dryer did not work. I made another request, but a working hair dryer was not brought to my room until about half an hour later by which time my hair had dried itself.

Service is excellent and location is central and convenient. Particularly I would like to thank the manager Bessie Wang for her niceness and help

The actual price was much higher than agreed by booking.com

It was easy to find the hotel. The room rates are very reasonable.

Although it seemed to be probably in the central area of the city, we couldn’t find decent eating places near the hotel while the hotel does not have dining facilities except for breakfast, where fruit juices were served in tea or coffee cups! When they found us struggling with a hotel staff using the Google translation tool, a couple of long term hotel guests interrupted us and recommended a small restaurant some 600 meters away. I wondered how Trioadvisor ranks it No.2 out of 400+ hotels in Shenyang!

very good

Friendly staff

Facilities are out of date, especially the bathroom, shower in the bathtub.

The size of the room was great. Breakfast was also pretty decent, with lots of options. The staff at this hotel is very friendly. Good location, a few blocks away from the metro station and the train station.

I wish this hotel had a water dispenser to fill up a water bottle, so it would be possible to avoid drinking out of plastic water bottles all of the time. In the bathroom, the shower head was oddly close to the wall, which made showering somewhat awkward. A few guests smoked in the elevator, which was not good.

Location

Facilities quite old and breakfast not worth to try.

デポジット1部屋400元で高い。請求しないとすぐに返さない。シャワーが使いにくい。部屋の空気が悪い。

Clean room and comfortable bed.

The building itself is quite old and the fixtures and fitting are old too

A cozy hotel with retro-ish interiors. Surrounded by shopping malls and located within walking distance from the railway station. Good hearty breakfasts. Special thanks to the staff and the administration, they contributed immensely to the high quality of my stay and were exceptionally helpful. Thank you, Team JEN Shenyang!

Old but well maintained.

今回は色んな面大変お世話なりました、 とうもありがとうm(_ _)m感謝部分ある

Location

Price

The staff was incredible and very attentive. The only two issues I had with the room itself were that the air-conditioning didn't blow cold air (they did bring in a small fan to help battle the heat) and that the sink and shower drains were VERY slow to drain. You will finish your shower foot-deep in your filthy water. The location is an older building with stains in the carpet, but the room was large and open.

It was a holiday trip for 2 weeks. We started from Beijing and ended in Harbin. This hotel offered the most reasonable price. And the staffs are very helpful.

It is already very good.

(1) Shopping mall attached, shopping district nearby. (2) Some nice restaurants can be found in the shopping mall. Like 福禄小笼, desert for 汇巢鲜茶. (3) By the main road (4) Room is big, nice and cozy. (5) Convenient shop nearby hotel (6) Hotel concierge was very helpful. (7) Shengyang was snowing when I was there on 30-December-2023. (8) Welcome fruit in the room (9) Impression is the people of Shengyang are more helpful and friendly. (10) MRT station are near within walking distance. like 太原街站 and Shengyang station (11) Mcdonald fast food just around the corner.

(1) While I was trying to take a video of the lobby, the receptionist Rita told me to stop filming her. I wonder, she was not my purpose of filming why she waved me to stop? Therefore, sorry no pictures or video of the lobby guys. (2) I had 2 rooms, requested to be connected or near to each other, but they assigned 1 at the very east, the other one at the very west. (3) The shower is a bit too hard to manage how to switch on (4) There should be a night market walking street, unfortunately someone told me during winter the street do not have these market.

Room

Not included breakfast!

청결하고, 직원들이 친절했어요. 전철역과 기차역이 도보 5분 거리에 있어서 이동이 편했어요.

very good location, it's easy to move around.

It's bit old building and TV channels are limited to local language.

I like the staff , they give us the best recommendations for places to visit and the best restaurants to eat Location is excellent, you will not feeling bored It is near the rail station

the hotel is strategically located near the shopping malls and a walking distance from the train station. some staff can speak english and are accommodating. the room is good but it looks old.

The room ia not as described on booking. It described that there is a single sofa bed for my daughter, but just only one sofa. The same time, she ask me to put deposit in advance. I don't agree with it.

對面商場多食店，去沈阳車站有方便

Really like this hotel. A few mins walk from the train station, and sitting in the center of a big shopping areas. Clean and friendly staff. Will stay again next time.

Nice, large and affordable rooms in the middle of an extremely dense shopping district offering just about any item one could need for an extended stay at a variety of price ranges. Tooth care and grooming kits provided along with a dish of fruit and a hand written welcome letter. A $400 yuan deposit is required upon check in and is returned at check out. Desk staff seems nominally proficient with english. A very good place to stay.

初めての瀋陽で不安いっぱいだけど、空港バス乗って瀋陽駅前で降りたらすぐ目の前にホテルあった。瀋陽駅前直ぐ目の前にあって、周りの料理店安くで美味しい、ショウピンクも便利だった。

Staff are friendly and helpful. The room is clean. The location is near shoping street, restaurants and only walk a bit to the subway. I had a great time in Shenyang, at the hotel and overall everything was great during my stay. You do not need to bring the adapter coming here, I mean at the hotel they have universal plug.

I do not like that is was hot in summer, it was hot and dry. I am from Thailand so I use to hot and humid.

location is good.

The room furniture old. Room light dim. Bed acceptable

Wonderful hotel with wonderful personnel! Thanks a lot!

Location is top. Staff is very helpful.

The hotel doesn’t meet the Shanghai-La standards we know till know. There is only chinese breakfast. The room is very simple, was furnished by low cost IKEA furniture.

Not far from train station, good place for food & shopping, big clean & quiet room.

None

Great price for what you get

很熟悉的一家酒店，位于市中心太原街，交通便利。酒店的设施不算新，但是很舒适。前台和客房服务人员态度很好，办理入住和退房非常快。这次没有看到HBO有点小失望，要是卫星电视频道再多一些就好了。

We got upgraded rm on 18/F, its OK, but in they change carpets whole floor all day. Room is OK, but overheating and impossible lower down temperature. Cannot open windows, of course for safety reasons, but a/c even turned on cooling and lowest possible temp. still getting warm air. This spoiled whole stay.

English speaking staff, very clean rooms, in walkable distance to the train station and the shopping street. Metro and bus is less than 5 minutes away. Convinience store in thw lobby. Very good breakfast. My favorite hotel in Shenyang

Nothing

入住体验非常好 金钥匙王佳特别专业热情 下次还会来

음식이 맛있었고, 깨끗하게 청소되어 있어요

Near shopping center and subway line. The food shop is a lot in underground line.

Our stay at Hotel Jen was amazing. Room was big and cozy. Top notch service staffs. Great location!

部屋の空調は古くて、切り替えができない、秋の時に、寒いです、部屋の掃除は毎日やっているけど、コップとかきちんと洗わないです。お風呂は浴槽があるけど、シャワーが固定して、使いにくいです。

Very big room with separate bedroom & living room. Set up is a bit dated but value for money.

瀋陽駅から近く便利でした。 スタッフの対応もテキパキしていてとても好感を持てます。 部屋は広くて使いやすくアメニティも充実していました。

The front desk staff are very friendly, negotiable. Our room is clean, soundproof. Good location, near the center of downtown. So are many food vendors.

以前(約１５年前)より瀋陽滞在では利用しています　ホテル名は変わりましたが相変わらずのサービスで良い印象でした　価格も手頃で立地もよく良い印象でした 部屋には新たに調理器具が取り揃えてあり長期滞在にも良いと思います

Very nice and close to train station and USA embassy

i liked my visit with professional service from door to room service. Always polite and prompt. The restaurant service was excellent as well. with great food.

Got a notice from the hotel on the second day of my stay saying there will be maintenance of the water tank from 1AM to 4AM. Woke up the next day around 7AM and there was no water so I couldn’t take a shower nor flush the toilet. Around 9AM water came but there was no hot water and it was brown. This continued until 10AM and I had to leave for the airport. Luckily I had some bottled drinking water so at least I was able to brush my teeth but very unhappy I wasn’t able to take a hot shower before checking out.

Room is clean and staff friendly and helpful.Food in the restaurant is very good.

First of all: The hotel hasn't been renovated for a whole while and the rooms have seen better days. Nevertheless it is still ok and reflected it the reasonable prices. The rooms are very spacious. The service has been extraordinary with a lot of extras that the hotel would not have had to provide. The management certainly knows how to make a guest feel welcome with small gestures. Therefore the very good rating from me. Staff I met on the hotel floors was very welcoming and nice. Staff at the reception was mixed with varying levels of English skills as well.

Counter staff and concierge very helpful. Comfy bed.

좋아요 위치 청결

出張で利用しました。特に問題も無く、非常に良いホテルでした。また、日本語のできるスタッフも紹介してもらい、色々と丁寧に対応頂けました。