Promenade des Platanes
Promenade des Platanes, Saint-Jean, Perpignan, Pyrénées-Orientales, France- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodations
Experience comfort and convenience at Mercure Perpignan Centre, located on the prestigious Promenade Des Palmiers. Each air-conditioned room is equipped with modern amenities including a satellite TV, mini fridge, and complimentary tea/coffee facilities. Indulge in a relaxing bath with provided toiletries and a hairdryer, knowing the bedding is freshly replaced.
Dining and Leisure
Start your day with a delicious continental breakfast in the communal lounge, and savor light meals in your room on weekdays. Unwind at the on-site bar or take advantage of 24-hour room service. Stay active at the fitness room or unwind in the sauna after a long day of exploring Perpignan.
Convenient Location
Conveniently situated 500 meters from the Convention and Exhibition Centre, Mercure Perpignan Centre also offers 3 meeting rooms and complimentary WiFi. With easy access to Canet-en-Roussillon Plage, make your reservation today for a memorable stay.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
17 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
17 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
17 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Booking m'a prélevé 2 fois le montant de la chambre! Je l'ai dénoncé et envoye un message en rapport ! Pas de réponse !😈👇👎
Erreur de Booking . Une reservation prélevée 2 fois!! Je déteste !
A localização e simpatia
O quarto é muito pequeno!
La cama y todo tan blanco 🤣
El ascensor solo uno para todos!!
Me encantó la ubicación. El personal fue muy majo, sobre todo en la llegada y salida.
El suelo de la habitación era muy antiguo, pero tampoco me molestó.
Location
The sink in the bathroom was blocked during our stay.
not fitted for extreme temperatures and several issues with toilet and lavabo
Very comfy bed and pillows, good air conditioning and excellent breakfast
Very small room, corridors to rooms very fusty smell
This hotel simply does not deserve its four-star rating. I was offered a complimentary upgrade to a duplex suite, but I declined it after seeing the room. The extremely steep and narrow staircase has to be used repeatedly throughout the day, and I found this to be an unnecessary safety risk. I would strongly caution prospective guests before accepting this type of room, especially if they have luggage or reduced mobility. On top of that, the upper level was dark and uncomfortably hot. What was intended as an upgrade actually felt like a downgrade. The underground parking garage is one of the worst I have ever experienced. There are only six parking spaces. Unless you drive a very small car, I would strongly advise against using it. For anything larger than a VW Golf, maneuvering is extremely difficult and, in many cases, practically impossible. Every wall, pillar, and corner is covered with scratches and paint marks, clearly showing that many drivers have already hit the concrete. Even worse, if all six parking spaces are occupied, a car larger than a Smart has no chance of getting out because there is simply not enough room to maneuver. I have never seen anything like this in a hotel garage. If you value your car, park somewhere else. The breakfast is frankly embarrassing for a four-star hotel. I have had better breakfasts in virtually every Ibis hotel I have stayed at in France. The selection was extremely limited, with no tomatoes, no salad, no vegetables—nothing. It simply does not meet the standards one should expect from the Mercure brand. The condition of the hotel is equally disappointing. The bathroom showed visible mold, which is completely unacceptable. Even worse, the window frames looked as if they had never been cleaned. Thick layers of dirt had obviously accumulated over a very long time. Even the complimentary toiletries were not replenished after the first night and remained unreplaced until I checked out two days later. The hallway carpets were heavily stained and filthy, adding to the overall impression of a neglected and poorly maintained property. The air conditioning barely worked, making the room uncomfortable, especially during the summer heat. To make matters worse, there was a strange rhythmic noise in my room throughout my stay. I have no idea where it came from, but it was constant and particularly disturbing at night. The hotel has only one elevator, resulting in long waiting times during busy periods. The refrigerator did not work properly, and the Wi-Fi was virtually unusable. The connection kept dropping, forcing me to log in again every few minutes. Even basic internet use became frustrating. Overall, this hotel deserves no more than one star. I am giving it two stars solely because of the staff. Everyone I encountered was genuinely friendly, polite, and helpful. Nils at the reception deserves special recognition. He is outstanding—professional, highly committed, customer-oriented, and one of the very few highlights of this stay. Unfortunately, excellent employees cannot compensate for a hotel that is so poorly maintained and falls so far below the standards of the Mercure brand. The staff deserves praise; the hotel management does not. I have stayed in many Mercure hotels around the world, and this was easily one of the most disappointing. I genuinely cannot understand how this hotel still carries a four-star rating. I would strongly recommend choosing another hotel in Perpignan.
L'accueil tardif Le centre ville
La litterie La salle de bain très petite La chambre quelquonque Le rapport qualité prix
Location to old town was great. Clean and functional for one nights stay.
Nothing
Proprete literie
Sol de douche ultra glissant Pomme de douche fuyant de partout Exiguité du parking pire qu'a Paris
Centrale ligging.
De beloofde parkeerplaats was een krappe kelderplek.😅
Très bonne literie. Calme. Proche du palais du congrès. Petit-déjeuner exceptionnel. Personnel attentionné.
Emplacement du coffre-fort trop bas.
Davant de l'hotel hi ha un restaurant que tenen unes ostres bonissimes
Que no hi havia aparcament. No vam pensar en reservar-ho
Great location and convenient car park
Très bien
Ras
L'emplacement, la taille de la chambre
Front desk clerk very infu
Garage
Todo
Quizás hubo un poco de lío a la hora de pagar
Все было супер! Вкусный завтрак
Gut
Le calme et le personnel
Il y a un problème de ménage
Situación privilegiada cerca del centro y de atracciones turísticas. También tiene muy cerca un gran parking público de pago. Todo muy limpio y muy amable el personal de recepción. Volveremos!
Nada, todo bien.
Location well served walking visit of local attractions in the old town. The late night staff & morning staff were incredibly helpful and should be commended. Breakfast was well organised.
Nothing to report.
Super Lage
Magnifique
ubicación perfecta desayuno muy acceptable habitación correcta
Personnel très agréable et chambre très propre noté 9/10
Super bien placé ! Personnel très agréable.
À prévoir : Parking uniquement pour les petites voitures !
Garage très étroit pour les gros véhicules. Mieux vaut rester sur l’extérieur.
Ottima posizione pulito e ben tenuto ottima colazione parcheggio disponibile
Tutto ok
CHAMBRES SPACIEUSES ET PROPRES. PERSONNEL TRES SYMPATHIQUE. TRES BON EMPLACEMENT, AU COEUR DE LA VILLE, PROCHE DE TOUS LES COMMERCES ET POINTS D'INTERET.
RIEN
Bon équipement Bien desservi par bus Proche vieux Perpignan Petits cafés à dispo Personnel accueillant
Rien
Clean room. Comfortable bed. Nice staff.
Smallish room. Average view.
Todos los servicios y la atención
Me gusto todo
Emplacement
Chambre donnant sur ascenseur avec un jour d un demi centimètre de la porte de chambre … isolation phonique catastrophique Cheveux noir dans la niche sous le lavabo Une fournaise dans la chambre … ils n ont pas encore activer la climatisation malgré une météo à plus de 25 degré et un soleil qui tape sur le bâtiment toute la journée Pas de room services non prévenu lors de la réservation
L'emplacement, la possibilité d'avoir une place de parking, la gentillesse du personnel.
Il faisait une chaleur impossible dans la chambre. Et là climatisation ne fonctionné pas en froid.
Emplacement proche du centre ville, disponibilité du parking public, chambre bien insonorisée. Personnel très accueillant et disponible
L'extrême amabilité du personnel et en particulier Angélique au service du petit déjeuner
Petit déjeuner très médiocre pour un 4 étoiles : salade de fruits en boite ... fromage basique ...
Très bien
Le personnel ne devrait pas conseiller le garage aux grosses voitures J'ai failli ne pas pouvoir en ressortir Ceux qui m'ont guidé m'ont dit que jamais on aurait dû le faire entrer
Acceptable hotel in the center of Perpignan, simple rooms, correct breakfast. Friendly personnel, good for business stays.
La localisation de cet établissement, les petits déjeuners fabuleux
....de ne pouvoir avoir accès à leur parking, le stationnement à l'extérieur étant prohibitif
Paid to have a breakfast which was good. Nice views from the breakfast area.
L'hôtel est bien situé, à proximité du centre historique. La chambre est suffisament spacieuse. Par contre la salle de bains est minuscule et de plus très mal agencée !
La salle de bains : exiguë, mal entretenue, mal équipée... De plus, nous avions réservé une place de parking. Mais, en arrivant, on nous informe qu'au vu de l'exiguité de l'entrée du parking et de la taille de notre voiture (berline MG), nous ne pourrions pas nous garer. Nous avons du utiliser les parking publics payants et non sécurisés alors que notre véhicule était une voiture de location.
Easily accessible
tutto ok
nulla
Petit déjeuner correct et emplacement très bien
Parking inaccessible pour un SUV
La situation, le personnel au petit déjeuner très prévenant
Nous aurions souhaité une restauration le soir
Proximité du centre ville
Le parking très difficilement accessible. Le manque de sous titres sur la télévision (pas de fonctionnalités « accessibilité »)
Great location, lovely staff, reasonable prices
Nothing
Bon standard Mercure.
Rien
La proximité du centre historique La literie de bonne qualité Un bon PDJ
Salle de bains/wc vraiment petits et l eau de la douche coule dans la SDB…
Hôtel bien situé bonne literie et bon buffet PDJ.
La salle de bain /toilette trop petit et quand on prend sa douche l eau s écoule sens la SDB.
-Location -Breakfast
-Parking very,very narrow. Not really prepared for cars of today. Better to reduce capacity rather than to scratch the car. A big renovation is needed -Rooms not very good isolated -Very old furniture
Breakfast was excellent. Reception was very helpful. Access to the hotel in the centre of town was good. Parking was tricky with the very narrow entrance but good to have parking on site.
Parking was tricky.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.15/10Some reviews mention issues with cleanliness and maintenance, leading to a lower score.
Service
8.35/10Generally positive remarks about helpful reception staff.
Location
8.95/10Multiple reviews highlight the hotel's great location near the historic center.
Room Quality
7.15/10Many reviews point out small room sizes and issues with bathrooms.
Amenities
7.65/10Some amenities noted but with limited options mentioned.
Value for Money
7.65/10Mixed feedback regarding value, particularly concerning parking and room conditions.
Food and Beverage
8.15/10Breakfast options receive positive feedback.
Overall Experience
8.15/10Overall sentiment leans positive, despite some notable issues.