ibis Caen Centre

The room was quite small, with very little unpacking space (no drawers), so we largely lived out of our suitcases for the three days we were there. We came back in the middle of the first day to find the doors were locked: a sign on the door told us that access was via reception of the hotel next door. On making our way through the dimly-lit ground floor public areas, we discovered no electricity anywhere in the hotel, so of course, the lift was out of order. Using the stairs wasn't a problem for us, but it would have been for someone with disabilities or with small children. Possibly this was due to a local issue, but we never found out. Though we didn't have any repeat of the power problem, we did come back to find the front doors locked a second time, with reception in the dark and unstaffed. In general, there was a feeling that it was all very Spartan and understaffed. Housekeeping service was excellent.

Quiet, clean and fine for an overnight stay on the way through.

friendly breakfast tasty town very pleasant and relatively central for the nomandy beaches

Smell in room.

Will stay here again. The breakfast buffet was a nice addition.

I like that the Sunday market was right on the doorstep.

This hotel, does exactly what is says it does. Great hotel for its price point. Would recommend.👍

Excellent location for spending time by the harbour

Such a pity there is not any tea or coffee in the room Something we usually experience in other ibis hotels

Could have done with tea making facilities in the room for the early morning cuppa

Personnel accueillant et gentil. Bonne hygiène.

Chambre confortable, literie excellente, éclairage bien conçu pour lire sans déranger l’autre dormeur. Petit déjeuner complet et délicieux. Juste un problème : la sortie de douche glissante quand les pieds sont mouillés. C’est vraiment dangereux pour les gens âgés.

I had an extremely disappointing experience at this hotel. Upon arrival, I was immediately charged for breakfast—despite not having eaten it and explicitly stating that I did not want it. When I raised the issue via email, I received no response. Furthermore, despite requesting a meeting with the manager, I never heard back, and no explanation was provided. The receptionist failed to understand the issue entirely. At check-out, I had to prove that I had not consumed any breakfast during my stay and that my credit card had been charged without authorization. The level of negligence and lack of accountability was astonishing. Additionally, access to the hotel in the evening is only possible through the nearby Mercure Hotel, which is not clearly communicated. When I inquired at reception about whether the bar was open, I was met with a shockingly rude response. Instead of a courteous answer, I was told that if I didn’t like it, I could go into town and find a bar myself if I wanted a soft drink. I find the receptionist's attitude and tone completely unacceptable. Overall, my experience at the Ibis Hotel in Caen was overwhelmingly negative, and I strongly advise others to avoid staying there if possible.

Padrão Ibis, roupa de cama e toalhas simples, mas limpas. A TV simplesmente não funcionava, achamos que era o controle remoto. Fomos até a recepção para trocar as pilhas, mas não adiantou. Achamos o café da manhã excepcional. A localização é ótima para visitar as atrações turísticas a pé. Achamos muito divertido jogar pinball, que era cortesia para os hóspedes. No geral, uma boa estadia.

Room was tiny. Limited storage.

Super propre, accueillent, chaleureux, je recommande 😉

Bel établissement récemment rénové. Chambre confortable.

Parfait pour le we, hôtel tres bien situé et petit déjeuner copieux et complet.accueil chaleureux

La première chambre attribuée ne correspondait pas à notre demande de lit. Le seconde chambre était glaciale au sol et surchauffée au plafond. Porte coulissante SDB chambre ne permet pas d’intimité rien pour poser les trousses de toilettes et les crochets pour suspendre les serviettes sont à 2,50 m de la douche ! Les œufs brouillés étaient froids etc etc

Price was right. Off season. Very small room with two twin beds. Sufficient to sleep in. Not sufficient for sitting in. Nice lobby with shared space with Mercure hotel. Amy was super helpful. We walked right next door to great restaurant. Le Bustrodome was recommended. Excellent food and service. Underground free parking too. Great find.

Excellent petit dejeuner copieux et varie. Service tres bon et acceuillant.

Très bon séjour, hotel très bien situé, proche commerces et transports.

Tres bien situé belle deco.

Very nice grounds, room clean, main desk very nice

Le séjour c’est bien passé sauf que l’état de la chambre est médiocre et le prix du parking et du petit déjeuner sont hors de prix !!!

Séjour convenable mais une odeurs de renfermé dans la chambre et le rideau de douche sale pas du tout à l'image de la salle de réception qui plutôt cosy et sens bon!

Very convenient to all the historical sites, shopping and restaurants. Very walkable.

Good location, very clean and pleasant staff

Friendly helpful staff. Good central location, secure underground parking(at extra cost)very useful for the motorcycle, had a good 3 days, thanks

Lovely hotel. Extra friendly staff who spoke good English. I asked for an iron and was given one straight away. In the middle of the city by the port. Perfect for exploring and shopping. I will be returning and have already recommended to others.

The hotel is right in the centre of Caen, convenient location close to restaurants and bars. The room we had was quite small, but clean and comfortable. There is parking under the hotel so very convenient but its expensive, the spaces are small and we couldn't open the car boot fully with the low ceiling in parts of the car park.

Room was clean and bed was comfortable. Arrived during thunderstorm, tired and hungry. Details when booking had said room service was available for hot meals and cold snacks. Asked on arrival and told there was no food or even a hot drink available so were directed to nearby restaurant. Had to walk in pouring rain to get food. Would not use again

Standard ibis. Room as expected. Clean with comfortable bed and linens. Excellent central location. Lidl only a few minutes walk along Marina and river. Historic sights easy walking distances. Train about 20 min.

Rooms good although small .Good location.

Good Hotel

The staff spoke excellent English .

Good hotel in a good location. Always been happy with Ibis hotels.

Good location and very clean. Definitely a budget hotel though. Very small room and towels/linens low quality.

Great overnight stop when travelling through France

Great location, expensive for size of the room. No shower gel in the dispenser and house keeping did nothing during our 2 night stay other than change the wet towels.

Hotel was fine, rooms were small, but for an overnight fine. Breakfast was available for additional cost and very good.

Great place to stay and well situated to visit Caen.

Excellent venue in the town center within walkable reach of restaurants and historical sites. Parking is extra cost which is a downside.

very nice place, very well located and easily reachable through the nearby tram and bus stops. lots of walkable streets and food options on walking distance. their breakfast buffet is good. their food options are also ok, but the menu is quite short. the staff are quite friendly and helpful.

A bit tired looking in the bedrooms , bar ok but super expensive , situated nicely all in all ok for a bed and tub and nice shower

Very friendly staff and easy check in process. There was only one outlet in the room for two adults which was highly inconvenient - not even one in the bathroom! AC worked great!

I loved the location of the hotel, the area was fantastic.

Staff were very helpful and good stay for 1 night

Walking distance to almost all the historic sites. Staff is very friendly and helpful. I highly recommend.

Its an IBIS Hotel, good price for the service, clean and right in the middle of Caen and close to the places to visit. Maybe some better indication as to where the parking is located would be a +

This is a convenient, clean budget hotel with very helpful staff but it is in need of refurbishment

Lovely central hotel in Caen. Easy to walk around to the shops, castle, bars and ports. Market in a Sunday

Location is great and staff were friendly... but... room small and very tired. Bathroom smelt of pooling water. Not enough towels. The a/c was set by the hotel at 19 degrees. Freezing cold, but somehow the bed was hot. Didn't sleep well. Breakfast was OK. However the bar!! Saturday night we went out to eat, came back at 8:40, bar closed, despite saying open until 10:30. The bar served Ibis and Mercure. Who closes the bar at 840 on a Saturday?!

The staff here were fab. The girl on reception was so helpful and made us very welcome . Hotel a bit shabby ,could do with a polish up.

Have stayed before. Location good with onsite parking. But getting shabby. No in room safe or tea making facilities. TV would not play BBC channel as listed and the ability to change to original language or English sub-titles was disabled

The hotel staff was the friendliest I encountered during the present tour of France. Unfortunately the hotel was smelling bad in more than one room. We suspect humidity, and staff in the morning actually admitttd the hotel smelled due to humidity

At check in our reservation was not coded correctly (the type of room). Also, it wasn't clear from the site that parking was an additional 12E. It was very strange that the front desk was 'closed' and the reception was managed at the adjacent hotel. The room we were eventually given, to match the reservation, had no towels and it was 'tiny'.

Great staff, food, location, facilities. Breakfast was awsome

Room tiny. Not like the pics. Not enough room to open our two suitcases. Overpriced for what you get.

Older hotel in a fabulous location and shares a bar space with Mercure hotel next door. So convenient and staff were really helpful. Quiet too so easy to get a good sleep.

The property was fine and in line with its prospectus. The room was a little cramped and smelt of cigarette smoke (even though it was a non smoking room and the staff made a big effort to rectify the problem. The absence of facilities in the room (eg coffee making) was disappointing. But the hotel was modestly priced and well situated.

Not the usual welcome, brusque and declining to speak English Fortunately, the check-out was good. The breakfast zone was too busy, with a couple of coach groups at the same time

OKAY but not up to usual Ibis standard. Good location right in town centre.

Clean well run budget accommodation with friendly and helpful staff

It was Ok

The location is great being in the centre of Caen near pubs and restaurants. They have their own car park under ground which was convenient and useful. Our room looked like it was suitable with wide doors and a wet bathroom. I'm not really a fan of wet rooms but it was fine for one night. Reception spoke very good English and were pleasant and helpful. i5 minutes from the ferry to Portsmouth.

Very friendly and very helpful staff. The only really bad bit was that shower was more like a drizzle. It was also thus unresponsive...very cold for very long while, before you over control it to very hot. Other guests reported similar experiences. No hotel restaurant was available for dinner but there are very good restaurants close by - but book early. Breakfast was OK although there was no bacon on French bank holiday.

Great property, well located and with great service.

Perfect location, friendly staff. Parking charge is expensive though, especially for a motorcycle.

This hotel needs a renovation.

Service very good. Réception, bar and restaurants are excellent. Sadly room we had was the smallest ibis room I've ever seen and in need of decoration. Clean and perfectly serviceable though for an overnight stay. Be aware that, parking us underground, plentiful but 18 euros a day.

The staff was great. So helpful. Great location, walkable. Had internet problems for 5 hours.

Wonderful hotel. Staff was extremely helpful since this was our first trip to France we needed a lot of assistance.

Great location and good value.

This was a quick overnight before a long drive, so basically sleep and go, but everything was handled smoothly and the breakfast had a good choice.

IBIS caught us by surprise when we ckecked in that there was no room available in IBIS but they offered a room in their adjoining Mercure under the same hotel group

Nice hotel, close to highway, on the way to Juno Beach from Vimy Ridge. Fantastic grocery store nearby.

Small but so comfortable,clean. Great value

The hotel is fine, the best thing is that is well located. We wanted to extend our stay for 2 more nights (3 room) and I will only say that the staff wasn't very helpful. In general the hotel is fine, nothing special except from the location.

Good stay for one night

After a day of traveling from Tilburg it was so nice to check into the Ibis Caen Centre. The staff was very friendly and helpful. The room was spacious and clean and a nice sized bathroom. I enjoyed the breakfast that was included in my reservation. The hotel, I feel, is in a nice central area of Caen. I am going to coming back to Caen again soon and I will look to stay at the Ibis Caen Centre once more.

Excellent room

We stayed here as a base for touring the D Day Beaches. Perfectly located for this purpose and also the centre of Caen. The hotel was clean although general decoration was a little tired. (Also a strange smell in reception). Breakfast was reasonable but restaurant wasn't open every night of our stay. This wasn't a problem for us but could have been for others as the surrounding restaurants were very busy and you struggled to get a table if hadn't booked. Overall a pleasant stay

comfortable beds, clean room

Staff extremely helpful. Hotel is well located for the centre of Caen

Comfortable but basic. Complementary coffee would have been welcome after a long journey. The BBC channel didn't work. The breakfast was excellent. Staff very polite

enogh for one night

Over night stay on our way to south west France ,easy to find hotel in the centre of Caen

This is a standard ibis, i.e., the room has modern furniture, is reasonably comfortable, not very large. The only inconvenience for me was that there was no electric kettle in the room, so no chance of heating water for coffee or tea, and also no fridge. But the room had air-conditioning, which was nice since the days of my stay were hot and humid.

A great location in the middle of Caen. Friendly and helpful staff. Clean rooms. Nice breakfast (cost extra).

good city center hotel

We were an overnight only en route to the Caen ferry port, so Ibis in the town centre sounded great. Reception was friendly and the hotel was clean, if very functional - not attractive at all. The room was very small, but the bed was comfortable and quit big with good linen. The bathroom was also functional and big enough with a good walk in shower. As always the towels were tiny and only one each was provided. When asked the reception happily gave us extra ones. On the whole such a hotel is what it is and it was clean, central with its own secure car park. The car park is always a bonus when you have a car full of your stuff. We usually go out to eat, looking for a local restaurant serving local dishes. Where we were in the town there was nothing like that that we could find. With the ferry port so far from the town centre I don't think we will repeat the stay in Caen centre.

Usual ibis hotel - nice location and on site car park

Good location with parking nearby. Located at the bay.

I stayed here to visit the D-Day beaches and museums, and it is a great location for this. I found this hotel really really good. I was a little worried the hotel might not be that good due to the low cost, but it turned out to be great. The room was perfect and really clean and modern. It was also very comfortable. It has an underground car park which costs €12 per day. The hotel is located in the same building as the mercure, and is also inter connected. It shares the Bar with the mercure. The staff we very friendly and helpful, and the cleaning staff very very professional and fast. The location couldnt be better, as there are lots of places to eat and drink right beside the hotel. The Wifi is free and decent. I cant think of any negitives at all about the hotel, and think its fantastic value for money.

Great location , walking distance from train station and the castle. Tons of restaurants near. Rooms have big beds, spotlessly clean.

Problem with getting two beds. We had to move twice because the room was made up for single occupancy by two people

Used as a base for visiting Normandy landings sites. Second visit to the hotel. Restaurant attached is a basic national steak chain but lots of local restaurants as hotel in ideal position. Underground parking at 10 euros for 24 hours. Highly recommended

Great location for an overnight

A really good hotel to choose! We were so pleased. The hotel is just on the central square 'Place Courtonne' by the canal and lots of restaurants and shops - it has a bar, a restaurant and underground car park at 10EUR a night. Very friendly helpful staff and all is very well laid out. We would definitely come back to this Ibis on another Normandy trip. The bed is very large, tv is large, there are electric points, good sized window. The only thing we might bring another time is a travel kettle (as I am British I like a cup of tea!). There is an enormous market every Sunday which is a must-see. Our holiday was really great because this hotel was so nice. GRAND merci!