Garner Hotel Cologne East by IHG vs Similar Hotels

Mixed sentiment; some rooms are good, however, issues like non-functional windows and mold were noted.

Rooms are described as modern and comfortable, although some issues with heating were mentioned.

Room conditions were variable; some reviews mentioned size and comfort, while others complained about odors and issues.

Rooms were described as clean and spacious, but some complaints about aging decor.

Multiple reviews mention issues with cleanliness, such as dusty beds and dirty bathrooms.

Some reviews noted old carpets and a lack of thorough attention in cleaning.

Frequent issues with cleanliness mentioned in reviews such as dirty rooms and unpleasant odors.

Several reviews mentioned cleanliness issues, such as unclean bathrooms and messy rooms.

Location is frequently praised as central and accessible.

Conveniently located near venues and dining options with easy access.

Location is convenient for transportation and access to city amenities.

Multiple reviews indicated good location with easy access to transport.

Some reviews highlight friendly staff, but also complaints of unhelpful service.

Consistently friendly and attentive staff noted across multiple reviews.

Service was generally described as friendly but with some negative experiences noted, especially with reception.

Overall friendly service was mentioned, though there were some instances of unhelpfulness.

Breakfast was praised but also criticized as being overpriced.

The breakfast was highly praised with a wide variety of options.

Breakfast was noted positively in some cases, but it lacked variety and availability in others.

Breakfast service had mixed reviews, but some positive notes on the coffee service.

Basic amenities mentioned, though some complaints regarding the thickness of bedding.

Amenities noted included excellent breakfast; however, some desired a fridge in the room.

Basic amenities provided; however, some guests noted missing items and lack of comfort.

The spa and sauna were closed, disappointing guests who expected these facilities.

Some reviews mention high prices relative to the offered amenities.

Good value for the location and quality, though parking is on the pricier side.

Several reviews indicated dissatisfaction with pricing relative to the quality of the stay.

Value perception varied due to lack of expected amenities and overall room condition.