DoubleTree by Hilton Providence Airport Warwick

Conveniently located

Expensive

The staff was professional but the breakfast was not included. The room was spacious however the HVAC system kept pumping a musty odor into the room while it was running. The odor triggered my allergies and I became very congested. I had to buy a purifier and plug in air freshener to make it more bearable.There was also a number of homeless individuals that lingered near the parking area and there was a limited number of parking spaces in the well lit areas. It was only for 2 days so I made the most of it. Would not book this hotel again.

Amazing customer service by the front desk lady! She was very friendly and helpful. The room was very spacious. I also really liked the bathroom.

I noticed that there were crumbs from food on the table right under the tv in my room. I don't usually complain unless it is a big issue so I cleaned it off myself.

Facilities were excellent. We had an accessible room with all the accoutrements.

Including a breakfast would have permitted me giving a 9 or higher rating.

The property was clean.

The area that this hotel is located in did not feel safe. The parking lot is in the back of the building and did not have proper lighting. I did not feel safe walking to my car.

The hotel staff van driver connected us to the car rental garage easily and quick the morning we left avoiding us to return to the airport.

All was good.

Beds were comfortable. Staff was responsive to my concerns.

The room was dark. When we arrived, the TV, refrigerator, and light weren't working. Maintenance came and fixed it within 30 minutes. One of the cabinet doors was broken, and the bathroom wavery clean. clean.

The lady at the front desk ruined our experience with her rude attitude, some customer service training would be beneficial.

Everything

Nothing

Proximity

Crack in ceiling across bed. Making it unsafe situation.

Close to airport. Hotel does shuttle rides to airport. Room was clean, no bugs.

The hotel was clean and very close to the airport. They have a shuttle that took us over even though it was early morning. Love the warm chocolate chip cookies too

Letto e un buon riscaldamento

Reception davvero sporca e impressione non buona

Cookies, microwave and tea/coffee.

位置不错，附近有加油站可以买生活用品，有免费的接驳车

设施老旧，卫生欠佳。洗手池有漏水

The bed

A lot the microwave didn’t work the draws to the dresser didn’t stay closed

We needed a place to stay near the airport and this was close, comfortable and clean with a nice breakfast. The shuttle driver offered to give us a ride to our car and to the airport to pick up our luggage.

Nothing

The location is perfect - five minutes from the airport terminal, yet we didn’t hear any noise from jets taking off or landing. The room was spotless, as was the rest of the property, and the staff were all friendly, polite and very helpful. You can even purchase a real breakfast in the morning for a reasonable price - much better than the mediocre fare you usually get for “free” at other chain hotels.

The only negative was the cost of beverages at the bar. A Bloody Mary using Tito’s vodka and a Jameson on the rocks were $18 - each! Yikes! The bartender was very nice, though.

Very close to airport with excellent free shuttle. The hotel was very clean. They also had a bar/restaurant right in the lobby which is great for solo travelers. Would definitely stay here next time I fly out of TF Green

Everything they cookies

Great staff and it has been refurbished beautifully inside

airport location, airport shuttle

Bathroom sink outside of bathroom. Parking situation was odd: minimal parking spaces adjacent to the hotel. overflow parking appeared to be a public parking area away from the hotel, not something I was expecting.

The people were fantastic! The room was nice and cozy. The building was nice and the cookies were delicious.

Breakfast was not included with the room. Other than that, nothing comes to mind.

Bed was very comfortable. 2nd bed, queen, had not been made. It was dirty wrinkled. Person had to sleep n top of bed with a separate blanket. Inexcusable when told to check out counter, girl was not at all sympathetic, didnt offer an apology, or offer compensation for future visits. Hair was on sheets!!!!!!!!!!!!

Close to the airport. Next to a good restaurant.

If you wanted to watch Netflix you had to have an account with them. The same of Apple+ and any other streaming channel. That was the only way to watchTV. No channels were provided. The property was run down. The fan in the bathroom didn’t turn off and ran all night. The front had huge weeds in the planter.

It was a convenient location, peaceful, seemingly safe.

There was no breakfast offered at the hotel but luckily nice places nearby.

All the staff were extremely nice and pleasant, very clean could smell the bleach when I walked in. I like that. Loved the fact that you gave out cookies at night, that was a great touch.

Well the last day we found a roach crawling on the lamp shade. It was literally when we were leaving so I won't hold it against you. We did alert the front desk. The maintence gentlemen tried to act like it wasn't a roach but it was, I have google AI and it said so.

Spacious room and nice modern renovations ongoing at the property. I liked that the room floors WEREN'T carpet, but LVP which is easier to keep clean for guests. Location was convenient to PVD airport which was necessary due to flight departure time. Restaurant was closed at the time of my stay due to reservations, but you can tell detail was going into the design (no idea on the food though!)

Name changed between booking & check in from Radisson to DoubleTree. There was no advance notification, so it was very confusing as someone not familiar with the area. Due to renovations at the time of my stay, drive up access to the front lobby was limited and felt unsafe trying to get in/out of the entrance due to traffic on Post road. Better directions and signage for customer parking would be helpful. No breakfast (snacks available to purchase) & the "Free" WiFi is only free with a Hilton Honors account-- make sure you have data available if you aren't an Honors guest. Overall, very overpriced (almost $700 for 2 nights at a discounted rate...) but at least it was clean/accessible and the staff was very helpful.

The room tv’s could not get the local tv stations so could not watch the football game in our room. We had to go down to the bar to watch-but the upside was that our bar tender (A.B) was spectacular. She was very engaging and made the whole experience much better.

Clean, modern, well maintained. Great location. Very comfortable

Disrespectful guests next door to my room making lots of noise. Not a reflection on the property itself, it was a very comfortable room, great accommodations.

The new construction was beautiful.

My tv didn’t work in room 222, they moved us down to the first floor and the room looked like it was out together fast. Chocolate crumbs on the couch.

Everything was clean staff was excellent

Nothing

Remodelling FINALLY completed!

Price

Fantastic location for a very early flight! The 24 hour on demand shuttle is a game changer too! Hot cookies are the icing on the cake!

Variety

It was pleasant and comfortable

Parking area did not seem very secure.

We didn’t sleep because we were given a room with a door adjoining the neighboring room. Our neighbor spoke all night long on the phone. Terrible night’s sleep.

Great service, very friendly staff!

The woman who checked me in was a bit flat. She didn't have a very welcoming personality. And she didn't offer their signature cookie. My room was fine a d it is extremely convenient to the airport.

Impressive stay

Nice

Great

Nice place, the bar was not well equipped

Even though we were by the airport, the room was very quiet - I think they have really good sound proofing. The beds were very comfortable and everything was clean and neat when we got there. So happy they still put walnuts in their cookies too - yum!

Small bathroom but work fine for us

Satisfactory experience

Room stunk of cleaning materials. Never received 6:30am wake up call. Bar TV did not have cable for college football. When I arrived, numerous people smoking weed in large patio in back of hotel. Location was great. Parking was fine. I was alone so no problem. I would not recommend for families

Check-in staff was okay, did not feel a warm welcome at check-in. But allowed us to check in an hour early, which is good. Double-tree cookies are so good, don't forget to ask for them. The room is clean with a mini fridge and a microwave. Staff at our check-out was pretty friendly. Pricing is decent, good for a short getaway. Downtown where there are more dining options is 15 min drive, Target is nearby.

No longer Radisson as my Expedia communications indicated. But price was honored a now a doubletree (Hilton) property. About 1/3 mile from airport baggage claim. Hilton refurbished property and rooms. Room 110 was huge. Sitting area with pull out sofa next to a king bed 40+ in HDTV. Bathroom also offered plenty of space. Good hot water pressure. A fixed shower heads and a handheld option. Although mechanism to switch between 2 water sources was a bit difficult to operate. Place has a small sundry shop with drinks, snacks, incidentals. Also they have a 12 seat bar and sitting areas directly off the lobby. Plenty free parking. We walked here from airport and next morning walked to car rental garage which was 2 blocks from hotel. Convenient location. Check in personnel pleasant personality and informative.

Staff was very attentive to all my requests.

The staff was very welcoming and friendly. The room was very clean.

The only observation was that the plug to the coffee maker did not reach the wall socket and I had to move the coffee maker next to the bedside table in order to plug it in and be able to make coffee , other than that everything was perfect .

All of the above.

I booked this hotel specifically for the double queen bed. I had paid extra for the booking just to select this room type. When I checked in, the staff gave me the key without even letting me know that it was a one king bed. I went back to ask, and was told that they don't have any double bed room available and technically the room they give me is an upgrade because the sofa could be a bed, so there was no refund.

The renovation looks great. Only suggestion would be to use a vacuum cleaner on that nice new carpet occasionally. Other than that, top notch.

GREAT Reno of the Hotel! Great to have shuttle service to the airport as well.

Very clean. Quick checkin

Nonrefundable rates is a turn off. The

Excellent service

Close to airport, clean, comfortable bed, inside is very nice, outside and surrounding area needs an upgrade. Provided transportation to airport. Hamburger at restaurant was good but expensive $25. Staff was very kind and friendly.

Everything was great.

Very convenient to the airport

I was so looking forward to a nice relaxing night and not having to go out for dinner. With it having room service and a restaurant I thought I was set. No one warned me that the restaurant was closed and no food would be available. I’ve stayed at doubletree before and this was very disappointing.

Wonderful experience!!!

フロントのスタッフの対応が悪く、部

Booked under their previous name, when they changed names/company, my reservation wasn’t fixed so when checking in there was much confusion as it was showing only one night but I paid for 3. Card wasn’t working for side door entry everytime

Clean

Awful staff and rude. Said breakfast was free…was not. High price no perks at all.

No breakfast with stay

Ok stay, property surrounded by construction. Parking lot not easily found. Property advertises a bar, which it had but it was never open. Fitness Center is a joke. Extremely small, no treadmill, 2 bikes and a few weights.

Beds were comfortable. Had walk-in shower. Loved that. Quiet and SO convenient to the airport!

Did not care for the room temperature on late arrival (61F)

Rooms was comfortable

No restaurant, no bar...both advertised on website. Staff not friendly, waited a long time for service. No one at desk when we tried to check out.

The Hotel was immaculate and the staff was supior

Very nice room

Nice place very close to airport

Attentive staff, informative, clean and quiet. Would definitely recommend!

Curtain torn, floor sticky, sink drained poorly, unrefrigerated half and half for coffee curdled the coffee. Substandard, especially for this franchise.

All the staff was extremely helpful they made me feel like I was at my own place

Location for us was excellent. Staff very helpful. Room was clean.