Quality Inn Auburn Hills - Detroit North

The place was clean, staff were friendly and helpful. It had breakfast from 6:30-10:00 am. Comfortable stay with free parking

The WiFi was very limited.

The bed was extremely comfortable! It was a close distance to our concert venue which was nice

It’s very outdated with things broken around the room. That doesn’t usually bother me much though when traveling. The only other issue was people arguing in the hallway through the night. Loudly!

Good location. Good quality for the price

Breakfast was good, lots of selection Price as reasonable

There as a very strong odour of marijauna on our floor(3) Bathroom could use some updating

N/A

No USB plug-ins available in the room. Air-conditioning smelled like mildew and had to turn it off. Opened it up and found it filthy with water collecting in the bottom. Possible Black mold found in tub. Remote didn’t work for T.V. and phone didn’t work either.

Excellent location and facility

Breakfast was. Not very good

The distance to the I-75 was very convenient so the connection was excellent. Also a McDonald was a 2 min distance walking

A couple of negative points were that there was old food in the refrigerator when we arrived and also at the end the toilet paper and tissue towels were out so I had to go to the lobby counter for it. The rest was very fine. Thanks!!

Nothing

It was dirty had to get my room changed 3 times

Shower had little water pressure

The ice .

Had to pay a 50.00 dollars deposit upon checking in on top of the 90 I all ready paid had cars broken down in the parking lot and people unlicensed working on them !

The guys at the front desk were very welcoming to me and my family.

nothing went we;;

breakfast very poor had zero value went to fast food next door fruit all gone breakfast pastry dry, old eggs and potatoes couldnt eat they were cold

Everything

The breakfast never changed and there was no meat

The location

The room was not clean. There was someone else’s hair in the sheets, a used razor in the shower, mold in the shower and the bathroom door was coming apart.

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Toilet needed work and no hot water you had to let it run. Eggs were powdered and not tasteful

Breakfast was terrible

The air Conditioner and water pressure

They lied about having a pool that was functioning . Breakfast had no protein options other than eggs.

Nice scenery at the water with picnic tables so could sit outside and enjoy the day

Staff was confused about who was staying in the 3 rooms because we used your site

Bed was comfortable and location was good.

Where do I start, the room and hotel smelled like stale pot. The room did not even look like it was wiped down. The chair was gross there was dirt and dust. I wouldn't even shower in that room.

There were a lot of bedbugs. It was terrible. I kindly request a refund.

Nothing

The pool was not open. The breakfast was trash. The rooms smelled bad. The bath tubs were peeling. The sink was cracked. There were spots in the ceiling in the rooms. The floors were sticky.

None

None

Very remote

Nothing

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Location. Elevator was fast

Dirty. It seemed like they were trying to get by without updating/replacing anything. The towels were threadbare with holes. The shower curtain had holes. There were numerous holes in the room either from something removed from the wall or damage. The room smelled like smoke (not as bad as the initial room). The bedspread had stains on it (same as the initial room). The breakfast area had exposed drywall/mud. The t.v. was missing from the breakfast area. The breakfast was lukewarm at best. The outside had paint peeling off the facade.

Location

How much time do you have? The carpet was not vacuumed well, felt dirty when walking on it. The sink in the bathroom did not drain and filled up just when brushing your teeth. The fan for the toilet and shower area was so loud you had to turn it off. HUGE damage to the back of the shower toilet door. Hotel hallways smelt stale and that they just sprayed air freshener, which was awful to mask the uncleanliness feel. The pillows were awful and had no fluff to them. Fan for the room was so loud couldn’t sleep. And the room felt humid the whole time and just dirty. I would NOT stay here again. And really question any Quality Inn stays. The property needs better managing upkeep/housekeeping as two people before us complained to the front desk about their stay. Won’t be going to any more Quality Inns.

Breakfast available in the morning

Bedbugs!

The location was good for getting where we needed to go in the area

The room wasn't 100% clean when we got there, hair in the bathtub and a used hair tie with hair in it in the bathroom. Also water damage and mildew in the shower. I guess I let that go as whatever. Then the day we left my boyfriend had bites all over his body, so they had bedbugs at the hotel!! We had to sanitize everything when we got home

My room was on a floor, very little noise..

There was no microwave in the room first time seeing that..

Breakfast

Stink bugs were in the room the first day here and a couple other ones showed up later

Las camas y las almohadas… De las mejores en las que he dormido, la temperatura de la habitación fue perfecta. Un hotel que me sorprendió. Volveremos

El baño, no estaba sucio, pero ya desgastado

Close to where my appointments were.

Dirty lobby and room and elevator. Broken lamp shades, toilet paper holder, beat up furniture. Cockroach in bathroom. Mold in shower . Filthy grout in bathroom. It was something you’d expect in the inner city. If I had seen that cockroach the night before I would have left. It was too late to try to find other accommodations. Service was non existent. No one at the front desk. I would give them a zero out of 10 if that option were available. I never got a receipt for payment. No one at desk when I tried to check out just left key card at front desk. No way I would try food there.

Acceptable

Close to the attractions we came for. Conveniently close to the freeway. Plenty of restaurants near by.

Room had a damp odor, and the AC had its own smell too. Room was a bit tired. There was mold in the bath tub, the sheets were stained & it looked like No one had vacuumed for a few days. We were also made to give a deposit even though we booked third party, which held up 100$ of money we intended to use for food & shopping. They even checked the room before releasing the funds!

I thought the breakfast was fine and meet my needs.

The bed was too high up and I have knee problems I thought the room was suppose for mobility disabled.

Clean and welcoming

Didn't understand the extra $100 charge. Never stayed somewhere that charged me an early check-in fee. Our room was nice but the AC was loud and the bathroom fan was also loud. Over all it was great.

Location and facilities

Room had 2 bad light switches

The staff were very friendly and welcoming.

The property needed upgrading. Bedding, carpets, and furniture were stained and ripped. Property could use better lighting. The bathroom was not clean, sheets and comforters were stained and there was a rotten apple core left in the ice bucket. Structure wise, the ceiling in the room and bathroom was peeling. Not sure if it was the paint or the foundation.

My room was near pool area this time and hallways and room had a damp smell. Had to turn the air on to knock out some of the smell.

Great room.and great staff!

Adequate parking, scenic, clean swimming pool, we appreciated the accessibility to the McDonald’s next door as well as the gas station conveniently on the corner. The area was very clean & well kept.

Nothing negative, was a very positive experience & will always stay there in the future. My daughter had just had back surgery & they were so accommodating.

Nice hotel would stay there again

Room was clean. Bed was comfortable. Bathroom could have been little upgraded. Staff was friendly.

was clean, non smoking place. Morning breakfast was fresh and what ever we need.

every things.

Was quiet

Bed too quackly when move and takes awhile for room too cool off otherwise good

Conveniently located.

Lots of shopping and food within minutes of the hotel. The pool was outdoors, so we did not utilize it.

We like the location.

Good

Very friendly staff, bathroom door was broke they came right up to fix it.. Great Prices

Breakfast could have been better.. Fruit was old & bread but waffles were Yummy

Little ran down, wallpaper peeling in rooms. Rooms pretty dingy

Would stay again

Easy in and out. Two elevators and OK breakfast. Breakfast is bagels, toast, waffle makers, yogurt, apples and bananas, and cereal dispensers. The room was big enough and in good repair other than the corners of wallpaper coming loose near the shower/tub.

Great for solo traveler.

Nice room

Difficult to understands hostess's. Need to improve morning breakfast. Fruit, juice, coffee, milk ok. Breads, dry and crusty.

I work for another hotel chain as a maintenance technician. My wife and I decided we would try a new place. First off yes this sight is a deal. Then you purchase insurance. You have to jump through hoops. I wanted a refund. I still do. The carpets are all stained. The toilet wouldn’t flush. The ptech unit has not been cleaned since the hotel opened. I have never yet seen a ptech in such condition. It was so molded and rusted we couldn’t turn it on. We both woke up so sick. I told the lady at the front desk . It seems like she was well trained for this situation. So basically I want my $180 back. The state is just one call away.

Room was clean and spacious

In room 304 light switches on the wall are worn out. Had to wiggle to get lights on . Also the ground fault wall plug in the bathroom won't work for the blow dryer and coffee machine don't work.

Double charged both couples that went our selves and the other couple as well.

I thought it was pretty quiet especially when it was ti.e for me to sleep. I've stayed at this location before and feel positive about booking again

I didnt like that we had a 2 night stay and they called us and said we didnt pay for 2 nights. Then called back and found that we did. Then we get a knock on the door did we need housekeeping. The sign in the bathroom stated if you need housekeeping call. Then we get a knock on the door if our smoke alarm went off. It did not.

At least I felt safe

Staff excellent. Clean. Needed updating soon.

Good

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The bathroom door wouldn't shut. There were stains on the bed sheets. I have stayed here on several occasions, and this was my worst experience.

Location. Comfortable bed.

Breakfast is only continental. Dark.

The place was clean and spacious for the price.

I would never stay there again!