Agbo Hotel

Location, staff and cleanliness

Swimming pool was under repair

The lake view is panoramic.

The pool is being constructed .

The rooms were really nice looking over the lake, the food was amazing dinner was fantastic and so was breakfast. The service was brilliant too.

They were fixing the pool, so that was one of the reasons we booked. But could not use it.

Value for money

Good Breakfast and Nice location and room view

Tout, la vue, la piscine, le cadre, la gentillesse du personnel ! C’était parfait, sûrement le meilleur rapport qualité prix de la région. Nous recommandons amplement !

Het personeel deed heel erg zijn best om beleefde en vriendelijke service te bieden. Ze deden hun uiterste best, dus qua service mag je dit een 4 sterrenhotel noemen.

We hadden een hotel met zwembad geboekt maar hebben dit niet kunnnen gebruiken wegens slecht onderhoud. Het water heeft 2 dagen stil gestaan. Er was ook te weinig (geen?) chloor in het water. Het lijkt alsof ze kosten wilden besparen. Toen we er iets van zeiden hebben ze er iets aan gedaan, maar toen was het te laat omdat we vertrokken. we hebben het zwembad dus nooit kunnen gebruiken. Ondanks dat we dit gemeld hadden, werd er geen compensatie voorzien. Ook de rest van de infrastructuur werd niet goed onderhouden. Er hing een geurtje in de kamer. Ik begrijp de goede recensies niet zo goed, behalve dan voor de service. Daar valt niets slecht over te zeggen.

Easy access. Close proximity to the ancient city.

Nothing

We loved everything about this place.

A very pleasant stay. Great view over the lake. Excellent food at the restaurant. Very affordable prices, compared to other places. Helpful, friendly staff. 15 minutes by vehicle from the historic old city. Internet was a bit unstable at times. We suugest you request a room with a good view of the lake.

Amazing views Great Pool Nice staff

Bathroom not too clean Towels very old A bit out of town So so breakfast

Location and cleanliness

Location, Cleanliness and on top of all the courtesy, friendliness and support from all staff was Excellent. Reception was excellent from Check-in to Check -out and giving general information on surround.

The WiFi was damn useless. Could be due to Telco operators poor access quality and signal strength. I do not blame the hotel on this. On first day we wanted to have the dinner at hotel. We 2 only were the guests as I saw for dinner. I cannot give any positive point for the Rice and Curry Dinner we were offered. The meal was so general, and I did not get the taste of real Sri Lankan spices taste. On second day we opted to go for dinner in another nearby hotel

Very good breakfast.

Checking in was a bit sloppy.

Just loved this property. Huge rooms overlooking fields with monkeys and squirrels around and frangipani trees. A delightful restful place to stay after a busy day sightseeing. Lovely pool meticulously clean and incredibly helpful staff. Great breakfast.

Value for the price. Good staff, clean and comfortable room.

View and service was superb

Room amenities were not so great

Greate location, Tasty food.

We did not have a great time at the hotel. The room we were given (No:203) did not have a sufficient air conditioner to cool the room. Furthermore, only a single TV channel was available to view. The lake view from our room was blocked by a large tree.

Loved our stay here. and the evening view is to die for. Staff is very friendly and smiling and always try to help. Food is also very tasty, and you can reserve a safari from the hotel itself. Pool is very large and can be classified as an infinity pool. Would recommend staying here.

Location / big room / Staff

Tv channel / fridge noise

It was a nice hotel, with good and welcoming staff.

The hotel was under construction, only two rooms were available, and not all pathways were useable. Also, the hotel mixed up our booking twice, even though there were only two rooms available.

A nice view in front of Girirhale Lake. The entire hotel area is pleasant and clean. The staff is incredibly pleasant and supportive. Food is also very delicious. A calm and peaceful setting is ideal for relaxing. We thoroughly loved our stay at the hotel. Highly recommended.

Location and service

Booking details were mismatched with actual. I booked 2 adults and 2 kids but hotel charged kids separatly.

location was very good. room was clean and facilities were good.

food - service could have been improvedas it seems to be bit disorganized. Quality of oriental breakfast - room for improvement ++

The breakfast was very good. They catered to our needs

The bathroom floor tiles are slippery

It’s a gorgeous location with a stunning view from the balcony. Hotel staff incredibly friendly. The room was spacious and clean.

Our booking was confirmed by the hotel. About 3 weeks before our stay the hotel started bombarding me with emails asking me to cancel my booking but refused to cancel it on their side maybe for fear of negative ratings. I ended up at the hotel on the day of the booking and no room/s was available. Very unprofessional

Our booking was confirmed by the hotel. About 3 weeks before our stay the hotel started bombarding me with emails asking me to cancel my booking but refused to cancel it on their side maybe for fear of negative ratings. I ended up at the hotel on the day of the booking and no room/s was available. Very unprofessional

All the facilities are modern and clean. Located in calm and quiet place.

The staff at Agbo went out of their way to make sure that the guests were happy at all times. The room was comfortable, with a good outlook They organised two excursions (ancient site and elephant safari) and a departing car for us Pool was lovely and well maintained Good breakfast, with lovely helpful girl serving us

Not much It is a tuk tuk ride to other restaurants etc

Nice spacious room, friendly staff

We booked a room with a view that looked over the lake and mountains, it was stunning and would really recommend getting a room with a view if you are booking here. We used the free bikes available to explore the local area and cycled round the lake whilst the sun set. The pool was clean and refreshing. We ate dinner and breakfast in the hotel and both were good. The staff were very attentive and friendly. The room was really big and the air con was great and stayed on even when you weren't in the room so when you came back it was cold.

We stayed here to cycle around the ruins in Polonnaruwa but it turns out they were quite a ride away, I think about 13km which in the heat would have been too much for us so we had to drive there and rent bikes when we got there. We did manage to use the free bikes in the hotel later in the day to cycle round the lake though.

Gorgeous setting with views of the lake and surrounding natural setting

The monkeys were a little aggressive

Beautiful room overlooking the lake and warm swimming pool. Friendly staff. Very clean and comfortable.

From the hotel one has a beautiful view over a lake, a nature reserve and mountains in the distance. Mr. Tharanga Bandara, the Operations Manager is continually "on the ball": during meals he is present in the restaurant, during check-out in the reception area. And he gave us excellent service in arranging a chauffeured car to take us on a sightseeing tour while driving us to our next destination. The hotel was build some 5 years ago, so essentially a new facility. Maintenance is good as all equipment worked to satisfaction. The room was spacy with Airco in good condition, ceiling fan, TV, electric water-kettle with tea/coffee and bottled water, excellent bathroom with warm/cold water, good shower with enough water-pressure . Clean, nice beds, etc. Balcony overviewing the lake. Western breakfast was available as well as western food for dinner though we enjoyed the butter fried cuttle fish and fried rice for dinner. And, not to forget, a nice swimming pool to relax at and enjoy a swim.

This is not a complaint but jokingly we like to mention that the monkeys chasing each other over the "hot tin roof" over our heads beat our alarm clock by 15 minutes in the morning. At times the WiFi was not functioning very well, but after some young people checked out, we had an excellent WiFi connection. Apparently the functioning of the WiFi is dependent on the number of users going on-line at the same time.

The location and overall Hospitality. From House keeping staff to GM Mr. Tharanga have been really helpful. Good choice of Ala-carte / room service food. Decent size pool and great size bedrooms with all basic necessities.

Speed of service could be improved

The service was superb: some things went wrong on the first night (as they do) and management instantlty sent a team of people to sort everything out, which they did. The room was huge and very comfortable with a lovely view. The pool looked beautiful but unfortuntaely it rained while we were there so we didn't get to use it. The food and service int he restaurant were top class.

Lack of hot water.

They provided very personal service, when you arrive, they give you a juice, asked what time you would like to eat, what are you eating, you can order everything at the front desk, then go to your room, take a shower or whatever you want, and go to eat, rooms are big, fresh ,clean and with a balcony, WiFi is working well, 8/10 i could even do some work. Location is by the road, so very easy to find.

Nothing to say, only remember, don’t leave nothing on the balcony, monkeys.. are following you.. 😃

The location was great. Nice view of the lake. Reasonable price. Staff were very friendly and helpful.

On some days the food was very average. The local preparation of food was ok.

Nice big room

A lot of bugs getting into the room & lots of marks on the walls where bothers had kill bugs in the past. Hotel is a little remote from anywhere, so a Tuk Tuk is required.

Staff is friendly Rooms are clean

Loved this hotel so much. Rooms were so spacious, with all amenities. Breakfast was so tasty. Fantastic view of the lake from our room.

The only thing, I could fault was the tiles in the shower became dangerously slippery when wet. Maybe the tiles surface could be roughed up a bit or a non slip mat could be placed on the tiles . Otherwise can't fault this beautiful hotel.

Clean and nice! Service was good, food also good!

Great place to spend an evening and a night. Great staff, great views, great room. Just perfect

Maybe food a bit expensive and no lot of things to visit nearby. You Will need to book a tuktuk to go to polonnoruwa.

Modern hotel with a great view or the lake from the room. The room was big, very clean, modern and had all the facilities you need. The staff at the restaurant were very friendly and treated us well. The dinner and the Sri Lankan breakfast was great.

Excellent location and service

Hotel staff is very thoughtful and professional. Rooms were clean and surprisingly well equipped. Restaurant offers a wide selection of food.

Hot water function was tricky to adjust. Better if shower head angle could be adjusted.

Had a really great time in Agbo Hotel. Staff was really friendly. Also the location is wonderful.

It was very clean & excellent customers service.

view of the lake. Friendly staff. more comfortable and taste of the food

The room was spacious, bed was comfortable and the room had the amenities needed. All the staff is very courteous and attentive, and special mention should be made about Mr. Tharanga the Operations Manager and Mr. Prabhath the Front office supervisor who served us well. The staff's service was excellent. They have a restaurant and the food we tried were tasty and the prices also seemed reasonable. Though it is not located directly next to the lake, but on the other side of the road, the lake could be seen from the room and the breeze/wind was very soothing in the evening.

The pool was being renovated so we did not have access to the pool. So pls check with the hotel before you book whether the pool is available.