Soy Local Insignia

Mi esposo y yo nos estuvimos hospedando una semana completa, el lugar es lindo, no es un hotel 5 estrellas pero creo que si tu plan es salir a conocer esta perfecto pues queda cerca de muchos lugares emblemáticos de Cartagena, todo nos queda a pie. La habitaciones pueden ser algo pequeñas pero funcionales. En cuanto al desayuno, ahí si creo que podrían mejorar, ya que el menú diario es huevo, con algunas opciones de galletas, cereal fruta, bastante básico.

Todo perfecto

Buena ubicación, fácil acceso y cerca de todo. Al estar en Getsemaní había mucha vida nocturna alrededor pero el ruido no fue un inconveniente.

Me gustó

La experiencia fue genial!!! el hotel es maravilloso, pero recomiendo entrenar mejor al personal de recepcion y facturación, las tres veces que me he hospedado en el Hotel he tenido dificultades para que la facturación salga de inmediato y como se requiere. En todo caso, todo se resolvió, pero no deberia ser necesario reclamar. Por lo demás es un hotel muy recomendado

A hospedagem é muito melhor do que pelas fotos. Acredito que tenha tido uma reforma! Banheiro e quartos ótimos! Decoração bonita e em uma localização ótima.

Staff very helpful property is close to everything

I would strongly advise against staying at this hotel. My experience was extremely disappointing for several reasons: * **Poor Room Conditions:** The rooms had visible mould and damp, creating an unpleasant and unhealthy environment. Some rooms don’t even have windows, which makes them feel very stuffy and claustrophobic. * **Basic Utilities Unreliable:** There was no electricity for more than two days, and water was unavailable for long periods. This made the stay very uncomfortable and inconvenient. * **Noise Levels:** The noise from both inside and outside the hotel continued until 3–4 a.m. every night, making it nearly impossible to get any rest. * **Hidden Costs:** The hotel charges unexpected fees, such as for replacement room keys, which are only disclosed at checkout. This feels very misleading. * **Maintenance Issues:** Many fixtures and fittings are poorly maintained — for example, toilet seats were loose and in need of repair. * **Lack of Privacy & Security:** Street vendors are allowed to come up to the hotel and approach guests to sell items, which felt intrusive and unprofessional. Overall, the hotel fails to provide even the most basic standards of comfort, safety, and transparency. I would not recommend Soy Local Insignia Hotel to anyone.

Location buona nella zona Getsemanì, la stanza però era davvero troppo piccola e non avere la finestra è sicuramente un fattore che influisce. Colazione OK.

Café da manhã muito ruim.

The staff at Soy Local was extremely hospitable and allowed me to check in early for my stay. Would highly recommend for anyone needing a last minute stay!

Excelente ubicación, habitaciones amplias y lindas. Buena relación calidad-precio

Excelente

The hotel was great! It was clean, comfortable, and the service was outstanding. We enjoyed the rooftop pool and bar. The hotel is also very close to restaurants and shops. Occasionally the music in the street was quite loud, as the hotel is located in a very busy part of Getsemani. If you want to be close to where things are happening at night, this is a great hotel choice.

El personal super lindo y amable, siempre estuvieron atentos a nuestros requerimientos, nos quedamos una noche sin luz en la seccion en la que estabamos pero nos cambiaron de habitacion y resolvieron el problema, a pesar de que el fallo de la luz fue totalmento ajeno a ellos, se comprende que no estaba en sus manos sin embargo dieron una solucion rapida, sin duda volveremos, solo como comentario si les falta mejorar un poquito en el servicio de desayuno, pero de ahi todo estuvo EXCELENTE!

EL PERSONAL ES MUY AMABLE

Ótima localização, dá para chegar na parte histórica caminhando. Café da manhã muito bom, cama e chuveiro excelentes. Ambiente lindo e super agradável!

This hotel was awesome, the rooftop pool has beautiful views and the staff are super friendly. Highly recommend 🙂

gran ubicacion, un poco de ruido ypor la zona en la que se encuentra pero dentro de todo bien!

Great boutique hotel. Very clean and staff are very helpful and nice. The 3 Pools are small but relaxing. I enjoyed them. This is in a great neighborhood full of shops, bars, and restaurants. The downside to that is that it is very loud and you can hear the music and cars honking throughout the night until five in the morning. I had trouble sleeping a few nights because of how loud it was. The construction very early in the morning is also loud. Aside from that my overall stay was excellent.

Escolhi o quarto conforto, mas o quarto que fiquei não condizia com as fotos apresentadas. Inicialmente fomos colocados em um quarto que parecia com o das fotos, mas tivemos de ir para outro quarto, pois o chuveiro estava ruim e nao havia água quente. No novo quarto (101) era um quarto menor, sem mesa, e o ralo parecia estar entupido, o que fazia com que o banheiro alagasse. Tinhamos que desligar o chuveiro durante o banho para não inundar. Alem disso, a porta do banheiro bate na privada, e não há ventilação. O hotel e muito perto de tudo, mas se vc nao tem o sono muito pesado, não vá. Os quartos não tem nenhuma acústica. Além do barulho dos hóspedes, dos funcionários, há ainda o barulho até altas horas dos bares próximos. No café da manhã fazem ovo frito, omelete (vc escolhe 4 ingredientes), mas se vc nao come ovo, vai comer pão puro, pois nos três dias que estive lá, somente em um teve queijo branco. Enfim, nao voltaria.

You just gotta be careful with the safe box. Because they got keys and they will go in and pick at it. I was missing a couple of $20 dollar bills and 1$100 Colombian bills. So be extremely careful, with what you put in it.

The hotel it wasn't bad. You just gotta be careful leaving you're valuable. I left five hundred dollars 3 -$100 bills and 8-$20 bills And 10-$100 colombian bills in the safe box, they have a keys. And what they do is they open your box and they take just a few bills. So you won't realize that they took it in my case, they took 2 $20 dollar bills and 1 $100 Colombian bill. I guess they figured that you go there to patty. And drink and you won know what you got. So just be really careful in this place. Extremely careful wait, what you put in your safe box!

Excelente ubicacion

La amabilidad del personal

emplacement parfait, tres propre et le personnel tres aidant et gentil !

El desayuno que estaba incluido, solo lo probamos una vez porque no tiene variedad y los meseros son mal encarados, preferimos salir a desayunar a otros lugares. La habitación era demasiado pequeña.

Très bel hôtel, très bon emplacement donc forcément très bruyant mais nous ne

El hotel está muy bien ubicado, el personal es muy amable excepto la Sra. Del desayuno que debería ser un poco más considerada.

Uno de los peores lugares donde me he quedado. Sin incluir al recepcionista, el personal siempre anda de mal genio. Empezando por las cocineras y terminado por el chico de la entrada que nunca supe que posición o cargo tenia en ese lugar. Me parecía mas un portero que otra cosa. Mal educado por cierto y muy feo.

Limpieza y ubicación

Hotel at night is really noisy. Also I had to checked it out earlier coz I got an emergency at home and they haven’t replied me yet about refund.

The side of hotel I stayed on shared wall with club which made it hard to sleep most nights. I’ll need to stay on different side if I choose to stay there again.

Súper lindo lo recomiendo

The location is noisy. The breakfast is limites and the staff services in the breakfast is terrible.

En general muy bien, ubicación estratégica pero mucho ruido para dormir

Todo muy excelente, tanto el desayuno y su cuarto

Para quem pretende aproveitar o centro turístico e a noite de Cartagena, o hotel é perfeito, pois está no Centro do bairro Getsêmani, bem em frente ao famoso Café Havana, a uma quadra das principais ruas do Centro Histórico, onde a noite ferve. Érika, Omar e toda a equipe são muito atenciosos. Os quartos são confortáveis e bem decorados. A única questão foi o barulho da rua e de alguns hóspedes bem mal educados, porém a equipe do hotel prontamente ofereceu um outro quarto para nós reacomodar. Indicamos para quem quer aproveitar o centro histórico de Cartagena.

The room & bathroom were nice. The AC was definitely appreciated. The multiple pool areas & roof top bar was nice too. Lots of walkable dining options- fancy & not fancy restaurants. The hotel is in the middle of the activity- like the other reviews say, expect it to be loud (music every night until 2:30/3 am. I read the reviews before booking & was expecting it & not bothered. Hot water was iffy- it depended on the time of day. The hotter it was outside, the more guaranteed you were to have hot water. I took a shower at 10pm & didn't have much. We had a great stay & would definitely stay here again.

I really love staying here, just need some work done on sun lounge area and need decent WiFi and TV. Also backup generators. The staff all around were so great!

Missed my flight and called Expedia to cancel this hotel. Expedia tried reaching the hotel and they never bothered to respond. Shady business practices!

Muy amables. Omar una persona muy agradable nos ayudo en todo

O funcionário que nos recebeu esta longe de ser simpático , varias vezes ignorou os cumprimentos de bom dia ou boa tarde , tive que ser insistente para me colocar num quarto melhor que alias eu escolhi e paguei na reserva ... cafe da manha muito ruim , sem opções ..quarto confortável , banheiro tbm cama enfim , o staf precisa ser treinado e capacitado a Sra que e a gerente pode buscar outra atividade pois não desempenha este papel de forma adequada ,não conhecia este hotel mesmo tenho estado em Cartagena pelo menos umas 20 viagens este não estará no meu próximo retorno e claro não pretendo indicar a ninguem , lamentavel.

Foi muito boa, exceto o barulho da rua oscilacao da internet. No entanto, a localizacao e perfeita, fizemos tudo a pé.

Schönes kleines Hotel mitten im Herzen von sehr lebendigen Stadtviertel mit vielen Restaurants. Schöner kleiner Pool und gutes Frühstück auf der schön dekorierten Terrasse. Nettes Personal!

Très bel hôtel, accueillant, propre, mais trop de bruit dans les rues avoisinantes pour bien dormir.

I liked how small the hotel was, it felt more comfortable

Hotel good but tired.We stayed in room B301 which had french doors and these could not be locked as no key. This was raised at check in and we were told we would be supplied with the key. We stayed 4 days and no key was provided so our room was not secure. Only the rooftop pool was in use the other pools being empty

Check in was easy, hotel was very clean, people were helpful, and the location was great. Hard to do much better!

This is a great little hotel in heart of Getsemani. Good price, clean, comfy beds, rain shower in bathroom. I love those. very friendly 24 hr front desk staff. Many cambio/change places right across street. Way better rate than airport of course. Excellent location. 5-7 minute walk to Walled city. 10-15 minute walk to the castle. About 15-20 minute taxi from airport that cost around $8-10. Probably could be cheaper, but $10 was fine for a friendly safe ride. Driver wss happy to try English and liked talking with Americans. Just 1-2 streets away from "art street" and "umbrella street ". Lively area with street music, tons of art, many bars (all have happy hour deals all day), restaurants of varying prices and lots of street food, my favorite 😊 IMO, way better than staying in walled city which was a little underwhelming: very touristy and overpriced restaurants. Roof top pool was small, more for soaking and cooling off than swimming. Great, though, in the hot afternoon after a full day iof walking the city and sight seeing. Very hapoy with this choice and would recommend and definitely return. Only con, a bit loud (late)because of the street music and early morning maintenance man at my neighbors. However, all the music is great, really gives CTG its awesome vibes. Reminded me a lot like French Quarter in New Orleans.

Nice hotel in the middle of everything. With two pools and good breakfast. And very good air condition. Walking distance to the castle and through the walled city. A lot of restaurant options.

Hotel muito bem localizado com equipe muito simpática. Café da manhã limitado. Check in demorado, porém o check out é eficiente, pois batem na sua porta às 11h da manhã já com a equipe de faxina pronta para adentrar no quarto. Acho isso errado, porque paga-se uma diária de 24h, e se o check in é ás 15h, o check out deveria ser até 14:30, dando meio hora para a limpeza do quarto

Bra beliggenhet. Mye støy , ikke høy standar

Está muy bien ubicado. En cuestiones del estado del hotel y del cuarto está muy bien, en términos de la limpieza diaria del cuarto de pronto se queda un poco por encima. Sí es importante considerar que está junto a una de las calles más ruidosas de Getsemaní por lo que se cuela ruido al cuarto.

Excelente hotel. Confortável e a uma curta distância andando dos principais pontos turísticos. O único ponto que pode melhorar é o café da manhã. Pouquíssimos itens.

Beyond Loud. All night long. I can't believe they don't give out ear plugs. The blaring horns right outside the window are insane. Impossible to sleep. They also tried to scam me out of another 10.00 by saying i lost a plastic key which i did not. It's just a shady practice.

la habitación estuvo muy bien así como las amenidades en general, la gente servicial y todo queda cerca del hotel

A pousada é bem centralizada, perto de tudo. O pessoal da recepção e do café da manhã são muito prestativos. Achamos o quarto 106 muito pequeno. O banheiro é escuro, e não tem espelho para se ver de corpo inteiro. O café da manhã é simples, mas tem a possibilidade de pedir ovos e omeletes através do cardápio oferecido.

What did it for me it was the front desk receptionist, my friend Camilo we had great talks at night and he always point me in the right direction very helpful and respectful person, and every other staff was also very helpful and whit a smile always…

Nice boutique hotel. Great staff. Good complementary breakfast. Great area which can be noisy at times. For my solo travelers: you will have to pay for anyone not included in your initial booking.

Really close to the center and place was clean

I would recommend this hotel for people that don’t mind the nightlife. It is surrounded by bars and party crowd. So yes it can be loud at night but I am a heavy sleeper and was still able to rest. Nevertheless, it is walking distance to everything. I walked to the Castillo San Felipe, to the Torre; literally everywhere. The staff was very friendly and professional. Breakfast is whatever, I never truly eat at hotels so it’s personal choice. Price is great for the location.

Tidy compact hotel in excellent area. Staff quite friendly. NO HOT WATER for shower & shave, perhaps they think it’s not required considering Cartagena is very hot. Breakfast was very bland. AC top notch!

Had a wonderful time exploring Getsamani neighborhood and Cartegena in general. Wee very grateful for this hotel with AC and a rooftop pool! Staff were very helpful.

The staff was super friendly and informative! I loved the pool on the first floor and roof top. They clean them everyday in the morning. My hotel room was so clean and had everything I needed. Everything was neat and organized. They provide breakfast in the morning which was super delicious. It is so close by Getsemani which is a beautiful area that you must explore in its entirety. Convenient stores and a pharmacy is literally around the corner so you can get all the toiletries and necessities there. The food in the area is impeccable. I couldn’t have made a better choice in picking a hotel. During my stay there I felt so welcome, taken care of, and I will be staying there again during my next visit to Cartagena.

The staff is very helpful and the property is close to everything

Great hotel in the old city/getsemani. Close to lots of restaurants & bars and within walking distance to the wall city. Rooms are renovated and clean. Highly recommend!

Great staff!

Overall good.

Great place, the best spot!

Great location, close to everywhere. There are rooftops close by which play loud music till late hours. If your sleep is light it may affect.

Excellent service from ALL the staff I had interaction with, the hotel was very clean and conveniently located close to main tourist areas.

The hotel is in a great location. Near all restaurants and attractions. The staff are friendly and always ready to help. The only issue is that the near by discos and bar have music so loud to 5:00am, Its hard to sleep. Otherwise, , Excellent!

No hot water, spotty wifi, television was difficult to use, cars honking until 4 am.

Recomendado,excelente ubicación Súper limpio

Avoid at all costs. Hotel is next to the main party street and our room literally was the exterior of that street. The noise in the rooms is like you are in the night club until 3am with booming music. Didn’t sleep at all until 3:30am once crowds had gone too. No hot or cold water in the rooms so were given bottles to use.

Great local hotel close to everything

The hotel is right next to many of the bars, clubs and shops. Because of this it can get loud at night if your a light sleeper. Ask for a room farthest away from the street. The people here were very nice and the breakfast was ok. But for the price you really can’t beat it. It is in a very convenient place. Walking to Walled City is no problem and your 10 minutes to all the areas of Getsemani. Would definitely stay here is again.

By day this hotel is great. It’s very pretty with plants everywhere and a great rooftop pool and bar. It includes a nice breakfast. Our room was large and bathroom was huge. Bed comfortable with good air conditioning because it’s hot in Cartagena. There are 3 small pools and lounge chairs to relax after a day of sight seeing. The location is right in the middle of Getsemaní, a busy area with lots of bars, restaurants and clubs, in close walking distance to the old city walls. You should know that this hotel is close to some large clubs and it’s noisy until 3am.

The hotel is super cute and have 3 small swimming pools to relax. Its ideally located in Getsemani close to everything and the walled city. I would definitely stay here again

Beautiful property, tons of plants and 3 pools. Great little bar on roof with pool and great jugos! Walkable to old city (<10 min). Has a little market store around corner. Very clean, nice staff. No complaints about hotel. We had a room in the B area, so it was quieter, which we wanted. My only complaint. DO NOT book a tour through hotel, we got ripped off. It was expensive and it what was advertised was not true. We wanted a tour with paddle boards. Rosario island had one and it was NOT usable, it was deflated, had no fin, and no SUP paddle. They used a kayak paddle and cut it off (it was too short). The kayaks didn’t have seats. They did not serve the fruit salad as advertised. The water had a ton of trash. We were told it would be calm and no party music, and they blasted annoying music, not even Colombian music. It left 1.5 hour earlier than advertised due to wind and the almost 2 hour ride back was very dangerous. The captain was a good captain, but if you get sea sick, highly advised against. This trip was a waste of time.

Very nice hotel in a interesting area…

We had a great stay at the Soy Local Insignia! The triple room was great for 2 adults and 1 child. The website does not do justice to the pools!! There are 3 total in different locations. None was very big but still decent size. My 7 year old son loved it. It is a loud neighborhood in terms of night life so don’t stay in the area if you are expecting it to be very quiet or bring ear plugs. But we liked how much activity was right outside the door and how walkable the area is. Very nice hotel!

Very convenient. Receptionist were helpful and friendly

Location, location.......location! Excellent!

You will not find a better hotel for price . Absolutely beautiful. Loved roof top bar staff and pools

Reasonably priced fir location. 5 min walk from clock tower. Very friendly staff. Very very clean and modern rooms. 3 pools were ok. Small and not as clean as it should be but a nice place the chill a beat the heat of the day. Liked the roof top bar and pool. Convenient stories right around the corner. Very lively area. Im definitely visiting there in the near future.

Exelente lugar , las habitaciones modernas, comodas, amplio y moderno banio, tres piscinas, es demasiado acogedor.

Apart from being a bit noisy on the weekend, the hotel is very well located, close to everything! We were lucky to get room at the back away from the street noise and also the room was newly renovated

The first day I got in there was no electricity for nearly 5 hours and the last day so there was no electricity it’s super hot and annoying. The only Good thing about the hotel is the location.

I stayed in a newly renovated room and it was perfect! Very comfortable bed, nice warm water pressure from the shower, and it's located in a very lively part of Getsemani. Free breakfast was available but I was too hung over from partying to partake, lol! They're also 3 swimming pools on the property as well. I will definitely stay here again!

So glad I picked this hotel amazing staff and great place.

Could not sleep at all

The place is centrally located to shops, clubs, and restaurants. It is walking distance to reloj and wall area. Our first day, we had a lady from the cleaning service walk in on us. On the second day a stranger not even a guest open the door despite having the second lock on . They there is no hot water.

We booked it for the rooftop pool, but that ended up being very cloudy and we didn’t feel like swimming in it. There were cockroaches in our room everyday. The noise from the street next to the hotel was very loud in our room. It’s a vibrant and exciting neighborhood so some noise was expected but the volume made it hard to sleep even with earplugs. I don’t think this is the case with all rooms, just those that share the exterior wall at street level with Carrera 10.

Cool

Great staff, very thoughtful. I didn't have the issue with cold water, but maybe our room was the one with hot water. Only have good things to say about this location! Highly recommend you stay, we will be coming back next time we travel to Cartagena.

Too noisy all night

This small hotel is located in Getsemaní close to entertainment, and the Cartagena Convention Center. The first room they gave us was on the 2nd floor and faced the street. This is an entertainment district, but I was in town for meetings. There is a big dance hall across the street so the music went on until almost 2am. Though the musicians were skilled, I couldnt sleep. They moved us to a bigger 1st floor room and while you could still hear some of the music, it was much more bearable. BUT the problem with this room is there was no hot water. It seems only some of the rooms have hot water. This was frustrating. The hotel staff was all very friendly, and the prices were reasonable. The rooms were very clean. The hotel is also very conveniently located - especially if you are in town for the nightlife.

The staff from house keeping to front desk lady Kelly. This is a wonderful place. The hotel is the cleanest I’ve ever seen. Kelly is a wonderful and great front desk who is quick to help to make your stay great while there Thank you