Hotel Vereina

Wunderschönes Haus, sehr freundliche und fast schon familiäre Betreuung.

The rooms and other hotel facilities are truly five star, in particular the lobby area, the garden outside the restaurant and the spa. We were awaited with a welcome drink and were given good recommendations of what to do in the area. Probably, the restaurant is good as well, but we met a very bad day (see below).

There does not seem to exist a hotel director who is in charge of everything, rather a restaurant manager and a reception manager. Our visit of the restaurant was no nice experience. We ordered a bottle of wine to come with the starters, but the starters came without the wine. Half way through the starters, we were told they could not find the bottle. We were offered „something very similar“, what was indeed not comparable. Having finished the starters meanwhile, we switched to two glasses, and did not receive what we had ordered. When the main courses came, the side dishes of one plate were missing, the sauce of the other plate had a thick skin. When we paid, the bottle which could not be found, was on the bill. Probably just a bad day, but so it was. Bad experience also with the hotel bill. It included the room rent. I had overlooked that I had already paid though booking.com and settled the hotel bill. Upon contacting the hotel a day later, I learned that the hotel‘s accounting system had not properly booked the payment through booking.com. Repayment of the double payment lasted about two weeks. Resuming, the hotel is great, but the service needs improvement.

Ausserordentlich freundliches Personal. Willkommendrink beim Einchecken. Gratis Zimmer Upgrade. Mini Bar im Zimmerpreis inklusive. Parkgarage mit zugeteiltem Parkplatz. Parkservice. Gutes Frühstück. Unsere Erwartungen wurden mehr als erfüllt und wir kommen sehr gerne wieder.

Sehr freundliches Personal, feines Essen sowohl zum Frühstück wie auch zum Abendessen. Lage sehr zentral und eine schöne Terrasse mit Blick ins Grüne.

Albergo molto ben tenuto

Colazione molto povera e poco entusiasmante. Da un hotel di questo livello mi aspetto molto di più

Alles wunderbar - die Betten bequem - einsuper Zmorge -

Leider bei offenem Fenster zur Strasse - zu laut!

die Aussicht

Wir haben ein DZ gebucht aber ein gratis Upgrade in Form einer Juniorsuite erhalten inkl. Gratis Minibar, Kaffee, Tee und Früchteschale . Das Personal war sehr freundlich. Das Frühstückbuffet ist toll, es hat alles was das Herz begehrt. Wir haben das Frühstück auf der Terrasse sehr genossen. Wir kommen gerne wieder.

alles bestens

Super Ausstattung im Spa -Bereich und schöne öffentliche Räume. Wunderschöner Park und Pool. Sehr freundlicher und professioneller Empfang. Tolle Atmosphäre.

Zimmer 109 war wirklich sehr klein und ohne Balkon. Für 295.- pro Nacht stimmt hier Ausstattung und Grösse nicht so ganz. Schön sind aber wiederum alkoholfreie Getränke und Chips gratis im Zimmerpreis inklusive.

Large rooms, great service, nice well ess areas, central location

Breakfast was good, but could have been a bit richer for 5 stars

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Beautiful hotel, with a gorgeous garden, and great restaurant. Location is very convenient

Good size pool, spacious, very nice staff, helpful. And excellent Restaurant/ Service Very happy indeed

The hot tub did not work propperly

Sehr schönes Hotel mit gemütlicher, traumhaft ausgestatteter Lobby. Tolle Lage, die Seilbahn / Bahnhof sind in etwa fünf Minuten zu Fuss erreichbar. Sehr schöner Spa-Bereich und ein ausgezeichnetes Restaurant mit heimischen Gerichten. Das Personal ist äusserst freundlich und hilfsbereit, alles ist sehr sauber, ich komme gerne wieder.

Es gibt nichts zu beanstanden.

Nothing

Soul less place Poor bar area

Sehr freundlich Personal, gutes Frühstück, schöne Zimmer, schönes Ambiente, gutes Spa Angebot.

Nichts.

Location and spa

Expensive and dated decor

Warm, inviting and comfortable

Nothing

+location +cleanliness +facilities

Sehr gutes Frühstück. Toller Wellnessbereich. Sehr freundliches Personal

Warm atmosphere , fast check in which is really important when you have a small baby. I asked humidifier to my room and it was provided. Very client oriented. Wonderful restaurant with lunch and dinner

Sauna started work from 14:00 and till 19:00 which is little bit not enough

Alles super

Alles war top. Wir kommen wieder.

Gehobenes Ambiente mit hochwertiger Einrichtung ohne abgehoben zu wirken.

L’accueil: excellent et très sympathique

Super friendly staff and excellent facilities Special thanks to Kristina who went above and beyond for our group. ❤️

The rooms are very nice and clean. The staff (in particular, Anastasia) was very nice and friendly.

The hotel does not really have a bar (the menu is not very big and our orders were forgotten the first time -- but Anastasia helped us with that).

The location is great (close to the station), the swimming pool with hydromassage and the spa are great, breakfast is great.

Great location and staff. Wonderful restaurant and spa.

Fabulous and lovely staff

Beautifully maintained.

Nothing

Lovely old hotel in the centre of Klosters and the service was exceptional

Nothing

Fantastic.

Better glassware in the rooms, decor a little old world to attract young people, could use a hipper tech set up. Lobby could be more hip and a place with groovy furniture and music

Beautiful hotel, excellenct staff, one of the best places we stayed at!

Der Spa- und Wellnessbereich ist wirklich schön und man kann so richtig entspannen. Überaus freundliches