Grand Hotel Terme & Spa

Das Hotel hat den besonderen Charme eines klassischen Grand Hotels und eine schöne Atmosphäre. Positiv hervorheben möchten wir außerdem einzelne sehr freundliche Mitarbeiterinnen sowie das aufmerksame Housekeeping auf der dritten Etage.

Das Hotel ist sichtbar in die Jahre gekommen und benötigt in einigen Bereichen eine Renovierung. Besonders enttäuschend war jedoch der sehr unterschiedliche Service: Manche Gäste wurden deutlich bevorzugt, während Freundlichkeit, Aufmerksamkeit und Flexibilität gegenüber anderen fehlten.

The staff was great.

I would have like for the spa to be open longer than the current time of 2000 hrs

L’accoglienza , l’infrastruttura e lo staff

Niente

Un po’ le piacine .. ma da AGGIORNARE

Tutto VECCHIO

Gentilezza disponibilità pulizia

Vista su cantiere

My wife and I have stayed at the Montegrotto Grand Hotel and Spa on 10 occasions and it never disappoints The hotel is located in a small town just South of Padua. The town is connected by rail offering easy access to Venice , Padua and Bologna. The hotel has very comfortable rooms and suites and offers delicious Italian food. The pool is inviting with the temperature higher than that of a domestic bath The staff are welcoming and will help whenever they can. We'll be returning in September which gives a clue as to how much we enjoy it

the room was nice clean spacious toilet very nice, walking in shower, he hotel is or was a facny hotel about 20yrs ago and it just stayed in that period but it was fine to stay, i wouldnt call it a fancy hotel but its a nice hotel

breakfast was not nice just pasrty and bread didnt enjoy it, the dinner which i paid for 55e per person was terrible really not nice and some of the staff are really rude ignorent and not nice to deal with. one guy on reception was very rude and once guy at the dinner area was also rude

bello accogliente

qualità di cibo

Grand Hotel Terme is a unique example of an extreme customer care with the highest quality of stay. Each star of its 5 star is very well deserved !

La struttura in sé

Un po vecchia qualche parte dell hotel

Struttura molto bella e ben tenuta

Avrei preferito qualche lettino in più perché al nostro arrivo erano tutti occupati. Nella piscina esterna qualche idromassaggio in più.

Ambiente curato e staff molto cortese

Al prezzo della camera la bottiglia d'acqua poteva essere omaggio

La posizionee la spa

Diciamo struttura prevalentemente frequentata da anziani

Buona la ristorazione e molto preparato il personale dell’area wellness

sono stata bene, comodi anche gli orari di colazione, pranzo e cena

Not having to dress up for lunch or sometimes for dinner

Some noisy customers

Grazie per la splendida ospitalità. Abbiamo apprezzato tutto: dalla cortesia dello staff alla qualità della cucina. La piscina termale è il vero cuore della struttura, perfetta per rigenerarsi. I trattamenti benessere sono un valore aggiunto.Torneremo sicuramente!

Alla domanda :”Cosa non mi era piaciuto?” Posso rispondere con certezza che non ho nulla da segnalare. È stato tutto perfetto. L'attenzione ai dettagli dello staff e la qualità dei servizi rendono difficile trovare difetti.

Bellissimo e confortevole hotel con cucina da ristorante stellato.

Bellissimo hotel di classe con cucina eccellente

Belle piscine, anche se forse nella parte all'aperto mi sarei aspettato qualche postazione di idromassaggio in più. La camera non era grande e il bagno era piccolino ma era tutto pulitissimo.

L'unica cosa che forse trovo inadeguata è il rapporto qualità prezzo ma da quelle parti è così...

La spa

Temperatura degli ambienti decisamente troppo alta. Abbiamo trovato la zona lavandino del bagno non troppo pulita

Beautiful Lobby and large hotel.

Rooms were small and furniture was dated. Old heavy wood with scratches and wear. The Terme pools all close at 8pm. Not worth the money

Piscine e terme eccezionali!

Tutto

Tutto ottimo. Camere spaziose, personale gentile e disponibile. Abbiamo apprezzato anche la presenza dell’acqua nel frigo, seppur non in omaggio. La struttura è curata, pulita e le piscine termali sono davvero piacevoli.

La colazione a buffet offre solo cibi freddi: per avere un cappuccino o uova strapazzate bisogna richiederlo al personale. L’unica vera pecca è l’orario delle piscine termali: chiudono alle 19, quindi non è possibile goderne la sera dopo le escursioni. Questo ci ha costretto a organizzare le giornate in modo diverso, usando le piscine solo al mattino e riducendo le visite a mezza giornata.

We had superior rooms with balconies facing the hills and hotel next door. You are surrounded by thermal hotels here. If you don’t won’t to be woken at 5-7am every day by rubbish collection, hotel deliveries for the hotel next door keep the balcony door shut and rely on the airconditioning. They won’t tell you at reception, but at breakfast you can order eggs - omelette, scrambled, fried, coffee, tea or anything else not on display. We found out after finishing our day one breakfast. A bit late for that day. Treatments are a bit naff, so be wary if you’re paying. We had some included as part of our package. Thermal pool is lovely and very relaxing. Plenty of space with the sun beds and no serious reserving with towels in the morning. Lots of transient guests from France, Germany, Austria and the odd Brit and American but people are staying for a day night only. There was only us and another French couple that were there all week when we travelled. Hotel generally very good and I’ll recommend it. Very convenient if you want to go walking in the national Park or to catch a train to Padover - 19 minutes away.

Everyhting is great,i woud like the breakfast to be more varied

breakfast, no vegetables and fish

Manager of the hotel is really something that this hotel should be proud of! He really made our stay great. He is true asset. Great spa, but overall it was a great stay

breakfast can be improved

Très belle structure (SPA) mais malheureusement la chambre était infestée de punaises. J'ai souhaité en changer mais il m'a été répondu que c'était de même dans toutes les chambres. Cordialité du personnel aléatoire.

Area Spa luxury relax

Bad treatment bad stuff Un fair price for second bed in room without telling us Bad service in spa

A bit aged and not really in all aspects with grace. The fridge was not working the floor on the bathroom was hot not only warm. Definitely an advantage that it was much colder than normal during this time.

Das Hotel selbst war gut, es fehlte lediglich den Kaffee /Tee auf dem Zimmer und die ganze Strasse vor dem Hotel wurde renoviert. Den Preis, den ich im Hotel habe zahlen müssen war fast die hälfte, von dem ich bei Expedia bezahlt habe😔

Très bel établissement, confortable, propre et très bien situé. Hôtel pas tout jeune, mais parfaitement entretenu et d'une propreté sans faille. MErci au personnel pour sa gentillesse et disponibilté

We have been spending short holidays in this hotel for some twenty years, which says it all. The atmosphere, the friendly and helpful staff make every stay a memorable occasion. I can recommend the Grand Hotel unreservedly

Breakfast was very fresh and tasty! A lot of nice foods, and it was exellent service.Great place to have holidays and refresh yourself.

Old refurbished hotel with great services. Beautiful location, food is great, staff always ready to support and accommodate your needs. I recommend for both business and family stays due to it has conference rooms, but also relaxation places, including great spa.

Everything was clean, comfortable, modern and beautiful. The location is quiet and very close to the train station. The staff were very friendly, competent and helpful. The food was AMAZING! The Fango (mud) therapy and the spa and massages were great. I totally recommend it and hope I can visit again myself.

The use of plastic (bottles, caps etc.) was extensive. As much as it is comfortable and hygienic, it is not environment-friendly. Maybe it can be somewhat reduced at least.

Rooms are well maintained and cleaned, except for the shower where we discovered a couple of unpleasant stains. Lunch is delicious if you decide to go for it for extra money. Overall, the stay was good, but it definitely was below my expectations from a 5-star hotel. It's not worth the money.

Several times during our short stay, we were given the false impression that something was free (complimentary) only then to find out that it was actually for extra payment. That is not something you would expect from a 5-star hotel. I don't mind paying for something extra, but I like it when it's clearly stated that this is actually extra and costs this amount of money. The building is quite old, and there is a distinctive smoke smell in many areas, especially the lobby. In our bathroom, there was a smoke smell on our second night there. Breakfast is ludicrously basic for a 5-star hotel The thermal water in the SPA is OK, but there is still a chlorine smell that ruins the experience a bit.

The facility is very good, right for the purpose and also quite beautiful and relaxing to stay. Good for romantic stay as well Especially good for treatments. Staff is capable and willing to help. Caren about customer is great.. Best attitute.

Renewed and nice facilities, feels very comfortable, nice breakfast and great thermal water pool, walking distance to the train station and to t¡restaurants outside, but the best is the very kind personal

very nice and clean hotel and rooms excelent service, persons on reception, very good hotel restaurant service unfiortunately I havent time to use wellness only - the wifi connection is not stabile if possible i willcome in the near future

What I liked was the hotel's space, the modernity of the organization as well as the quietness of the place. Also the breakfast was very good.

First of all, the hotel does not have air conditioning, especially the two rooms that were booked. The staff were helpful in changing the room, but unfortunately the hotel does not have air conditioning and the heating was turned on since it is a hotel for the elderly. The stairs do not have lights when going down from the first floor to the ground floor. Also, there is no water boiler and no clothes iron.

Struttura ben tenuta ed elegante, confortevole, con ampi spazi, sia nelle camere che negli spazi comuni. Piscine leggermente sotto dimensionate rispetto alla struttura.