Tivoli Coimbra Hotel

Mattress was stiff

El hotel Tivoli debido a obras nos dirigio a otro hotel en Coimbra En NH Doña Ines que estuvo fenomenal No entiendo como no estaban enterados de este problema

Gostei do quarto

Atendimento, limpeza do quarto

Camera molto bella e spaziosa. La cosa che più ho adorato è il profumo di pulito della biancheria da letto. Ci sono bottiglie d’acqua omaggio, biscotti, caramelle e cioccolatini come attenzione di benvenuto per il cliente. La stanza dispone di macchinetta del caffè ne sprezzo, che le dà un ulteriore punto in più. Colazione molto buona e varia. Se proprio dovessi trovare un difetto: potrebbe migliorare la macchina del cappuccino presente a colazione, non è per niente buono.

Cappuccino a colazione

We were at sister property NH hotel. Great facility, great room.

Réception staff were a bit stand-offish. Due to train schedule, we arrived at 7am breakfast buffet at 7:01am. Nobody was at reception, door was open and all food was set up. Kitchen staff came to stop us until I showed her the time.

It was a comfortable hotel with all the basic amenities for the price. The breakfast was also good.

Nothing

Comfortable room

I liked the hotel's location, the spacious room and the friendly breakfast and front desk workers. Upon arrival I was greeted with a bottle of water and a small pastry in my room. That was a nice touch. Also like the fact that there's a coffee machine in the room so I could enjoy my first coffee of the day!

Breakfast could have more variety of foods, greater quality of the fruits and better coffee. I absolutely disliked the coffee with the milk drink we get from the machine. It tastes bad and it's sweetened also. Not a good way to start my day!

Location is good. You can walk to most of the city from there.

The room was shabby, mould in the bathroom and there are heavily stained carpets in the corridor. We were told that the Hotel is due for a re fit next year, thougth. Given the condition, not great value - especially as breakfast is 15 Euros extra!

Good location. Spacious room and comfortable bed. Staff was very responsive to some minor issues. Remote control had dead batteries and the first room we checked into had a housekeeping problem. We were swiftly moved to a nicer room with apologies.

This is an aging hotel and it shows. The wear and tear gives it an air of needing a thorough cleaning.

Room was clean and comfortable. Bed was the bomb, slept like a rock. Check in check out was straightforward. Breakfast was a good mix.

Room wasn’t set up for three people, only two bath towels and two coffee cups and two glasses etc. went to call room service and found out phone was not connected. Parking lot was a mouse maze to access. Genius level three and still had to pay for breakfast. TV volume did not work. If you travel enough you have stays like this once in a blue moon.

Convenient location and big room

The room needs a bit of an update, pictures looked a bit nicer then what it actually was

The room size, sympathy of the staff

I didn't know that the parking was €13,- night!!! th rooms are not taken care of and aren´t really clean

Kind and efficient staff

Dated old fashioned rooms (old spotted carpets). Very sad and limited breakfast in terms of diversity (not quantity).

Very large room

Hotel rooms and breakfast area desperately need a renovation.

The hotel is located near the center of the city, but away from noise. It is clean, comfortable and the breakfast is excellent. It is very close to the train station Coimbra B, where stop all trains coming from Lisbon and Porto.

Nice roomy accommodation. Handy to everything. Great breakfast.

Nothing

Marvellous mattresses. Crisp sheets. Spacious bedroom and bathroom.

-

Room was dated with carpet stains

Location

Very nice hotel. Clean, spacious and also very quiet, which was perfect to us. We arrived before normal check-in time but room was already available for us so really nice to have a rest before going to town centre. Staff was very polite and helpful both on site and some communication before we arrive. Overall, very happy with our stay at this Hotel.

nothing really

Staff couldn’t work invoices properly, a mess

Central, easy parking

Nothing

Location, accessibity and excellent staff. A medium sized traditional hotel on a quiet street at the edge of the old town and city centre. Close to bus and train stations.

Although there has been some up grading of public spaces the superior rooms on the top floor, which cost extra, could benefit from new carpeting and bathroom fittings.

Every staff is very friendly and kindly. Location, close to city center and bus center. First choice in this city.

The room was spacious, the bed were we stay was comfortable.

Room was not clean (little things on the floor), low illumination on room (however the bathroom as good illumination). I was travel with my bride, and we have booked a room with bed for couple. However they give us a room with two individual beds instead (complete separated, not link with bed sheets even). The reception wasn't any better either, when we said we were getting married the next day, and needed some people (3) to come to our room to help, they immediately got angry and started talking in an unfriendly way. They weren't even able to congratulate each other about the wedding and not wish us good luck.

Nice big room and bathroom and huge bathroom. Our previous booked accommodation was shocking and had to book this hotel at the last moment.

A very long check in process. But no big deal.

This is a very comfortable hotel which fully deserves its 4* rating. The rooms are spacious and nicely furnished and we found the beds comfortable. There is a nice bar which was very reasonably priced. The staff were all friendly and helpful and the hotel is clean. We hope to come back for a third stay.

Some parts of the hotel are looking just a little bit tired. However, I understand that it will close temporarily in November 2024 for redecoration.

Our room was very large and quiet. The bed was very comfortable and the bathroom was big with a good shower with lotion, shower gel, shampoo and conditioner. The closet was large with ample hangers. A mini fridge was provided along with coffee and a bottle of water. The wifi was excellent and there were many charging outlets and lights. We were on the fifth floor and we could open the windows for a breeze and at night we could lower the shutters and pull the blackout curtains.

The hotel and its furnishings were a little dated. The hair dryer appeared to be ancient and didn't work well.

The place is pretty classy, the location is nice, my room was clean & the staff was friendly.

The carpet.

Large room, location and had parking

Tv volume didn’t work. Carpet not clean. Waited in line to pay in the bar and local jumped the line and it was tolerated.

Beds comfortable. Linens clean and fresh. Good location.

Very dated. Smelled of stale smoke covered up with perfume. Carpets worn and stained. Paint scraped off walls. Parking very expensive. Restaurant bad. Grounds neglected.

Very clean, great shower and hot water Bar area very pleasant Great location to old town

N/A

Location.

Air conditioning barely worked, carpet very soiled. Carpet in room was soaking wet in one spot so my socks were soaked, no top sheet!

Breakfast

Location, size of the room, style and staff.

Breakfast room was over priced for what was available. Hotel café was better value.

The room was fine, the bed was very comfortable. The location was great, close to all the attractions and numerous restaurants were nearby. The front desk staff were fabulous, making great recommendations such as where to eat etc.

room spacious; breakfast staff fine; good breakfast spread

reception staff had a very "by the book" mindset; for them following rules was more important than customer orientation

Location and staff

For a 4 star hotel it didn’t meet our expectations. Room smelled musty . Carpet was stained.

Friendly and helpful staff. Spacious room and very comfortable beds. Close walk to historic town centre. Parking right next door.

The location is good, you can walk most places or get an uber which are very good value. The room was spacious.

Location, friendliness of staff, cleanliness.

Coffee machine did not make good coffee.

Beds were very comfortable.

The breakfast was good and the location was about a 10 minute walk to the historic part of Coimbra.

Nothing was disappointing. It was a good stay in a mid priced hotel.

Loved the location easy to walk to the square restaurants etc. Love the coffee shop inside the hotel was great

Size of the room was perfect, high level of cleanliness, central location of the hotel, very relaxing panoramic view from the windows, very fast check-in and check-out service, free parking in the hotel area, staff was available and so king in explaining us the right advices to visit Coimbra in only one day.

The rooms were a little bit dark (it was always necessary to have all the lights on), the external structure of the hotel probably deserves renovation as it is obsolete. By my side no other improvement area to be fixed :-)

It was a really good location staff helpful parking was good loved the little coffee snack spot in the hotel too

Good location. Very helpful front desk staff. Great breakfast with extensive buffet. Dinner in the cafe also very good.

The bathroom setup is strange.

Nice room with great service

The wifi didnt work at our room, and the location is a bit far from the city center

Good hotel, whose rise was long ago, but it still holds up well. Nice staff, excellent soft bed, large room. There is a closed parking.

The hotel still needs renovation. The hotel parking lot does not fit a big (high) car.

Breakfast, bar.

Dirty - dust on lamps stands, no soap or shampoo in bottles., broken tropical shower.

Room was comfortable enough. AC was OK.

Rude staff in general. Asking for a bottle of complimemtary drinking water the second day and then being ignored by the room cleaning staff was very annoying (it doesn't make sense to get complimentary drinking water only one day out of two -- we've never had that at a hotel around the world. If it's complimentary, it should be every day).

They speak good English and were very friendly

The pillows

We liked everything, we thought the staff were lovely, very friendly and helpful. Our room was lovely, spacious, clean, furnished really well, opening window (which I love) huge modern bathroom, fridge, coffee machine. Nothing to not like.

Location was great.

Carpet needs replacing

Staff extremely polite and ready to help you. Breakfast fresh, various. So many delicious choices Rooms with lots of space, which i appreciated so much, being a big family of 5 :)

Nothing :) just leaving the hotel

All good. Breakfast was a bit on the weak side

Staff was kind, and room was clean

Shower water was leaking to the floor.

I had a clean, quiet, spacious room. It was very comfortable. The staff were lovely. The hotel is close to the bus station, I didn’t have to walk up any stairs with my luggage. There is a lift to all floors. It is also close to the University and to the museum.

All good.