The Zuri Dumai

The Hotel is located near to amenities. Food stalls, Alfa Mart and Family Spa within walking distance. Staff were very friendly

None

bad

no pipe for toilet bowl.

There's no minibar in the room.

The rooms were very clean and were maintained it by staff very well. Professional staff providing all assistance whenever required

Locatie, kamer, erg vriendelijk personeel

Niets, geen op of aanmerkingen

Good service, nice view and a really nice shower! There is a restaurant in the building open all day, even as a vegan you can find a couple of good meals. I can recommend this hotel!

For us backpackers it felt almost too luxurious and almost like a different world compared to the rest of the city, but still it's a nice place if you just want a quiet and safe environment for the night.

Need to improvise on the menu range

All good

have a really good & comfortable service.. FO super duper membantu & sales yang gercep buat bantuin handle kendala, etc. good job!

บรรยากาศ

ไม่มี

Bersih and Cantik Bilik

⭐⭐⭐⭐⭐ “Excellent stay! The room was clean, the staff was very friendly, and the breakfast was delicious. Worth the price and highly recommended!”

What a wonderful experience have i got here. I got to be friend with a lot of staff and sharing many thing with them. Happy 🥰

All the staff at the Zuri were very help full and friendly. The room was comfortable and cosy. In all, our stay was very nice.

The only thing that I did not like was that they allow for smoking in the rooms. So the smell of cigarettes smoke lingers throughout the hall way and in some rooms, I hope that they can make this a non-smoking hotel.

Lovely hotel in Dumai. The rooms are clean and comfortable. There’s a wide and delicious selection for breakfast, including options for vegetarians. Dinner at the restaurant was also tasty. To the ferry it takes around 10 min. by grab.

The only downside: we booked a non-smoking room, but the room still had a slight smell of smoke.

very neat and clean

nil

Reception is very nice and helpful. FB team has good service. Breakfast is variety. Room and amenities are good. Hotel driver is also nice.

It feels like a different world once you get into the hotel area. Very fresh and vibrant and clean. Bed is comfortable and bathroom has good shower. Facilities are well maintained.

The raised swimming pool being in the dinning area with clear glass reduces privacy of the swimmers. But certainly the view of the city from the pool is excellent.

The room is quite and comfortable The room is quite and comfortable The room is quite and comfortable The room is quite and comfortable The room is quite and comfortable The room is quite and comfortable The room is quite and comfortable The room is quite and comfortable The room is quite and comfortable The room is quite and comfortable The room is quite and comfortable The room is quite and comfortable

It was a pleasent stay. I've got a very warming welcome during stay. They help us soon as we request. The food is also good, there is a traditional or western food for breakfast. I like their sop tunjang! ITS is very tasty and big portion. Will come again if i visit Dumai

Staff was attentive when request were made

Bedsheet had stains but was changed although it needed a few times to change it as the few bedsheets that were replaced too had stains on it. Proper washing process should be administered by the laundry dept.

The best hotel in town, good facility, excellent service from the staff, nice to stay here, best view from on top, I like the sky pool, the food is nice, the room is cozy, clean and comfy. Next trip I want to stay here again, don't want to stay at another hotel, The Zuri Hotel is the best hotel in Dumai.

all good, I arrived late at night, receptionist was friendly and polite. Breakfast was complete, large buffet

Awesome experience at The Zuri. Short visit make it home. Thanks for the for excellent and friendly staff.

Short Visit feel Home. Excellent and Friendly staff. the The room was bigger, clean, and bright. Feel safe in the hotel area. Kids enjoy their time with nice anecdotes clean amenities. Good choice of breakfast and delicious. Will be back when we visit family.

very recommended hotel for family to stay with and walkable strategy find local food. The staff is very polite & friendly. Breakfast is delicious and variety of choices to eat. Highly recommended to stay with family in dumai🫰🏼 Perfect place for vacation

Breakfast quite good

for me nothing to comment

Swimming pool

The is no mini bar in the room

If other guests were more polite...

Bad acoustic insulation. Noise from the surrounding rooms; on top floor, noise from the pool and A/C system.

The hotel staff friendly. Liked the dinner i had in the restaurant. Well presented, excellent meal. The receptionist handle well and explain slow and clearly in English.

Nothing. All was fine.

Very clean and comfortable

Fairly new hotel, clean rooms and bath, comfortable beds. Nice buffet breakfast with good choices. The roof top lounge is nice, comfortable for night time relax and group drinks gathering.

Rooms were a bit expensive now, perhaps post covid. Expensive jetty pickup service which is only very short distance. Hotel should consider to provide complimentary especially we were staying for few nights or at least more affordable rates.

Room setting nice and cosy

No fridge in the room and ironing facility. Hotel not able to issue invoice for booking via booking.com this is inconvenient for my reimbursement.