One Beach Street Zona Romantica Puerto Vallarta

Honestly I didn’t like anything since it was nothing with what was described on your page

Not what I was expecting

Ubicación , cuartos amplios ,

No hay una limpieza buena ,

The view was beautiful from an oceanfront suite.

The bed was uncomfortable, and outdated bedding. Chemical smell in the room.

La ubicación excelente, el lugar mucho que decir por el precio que se pago. La primera noche no servia el aire acondicionado y dormi solo con el ventilador en la playa es mortal, cuando uno verifica que se cuente con aire acondicionado.

no tenia aire la primera noche pagada

Расположение отличное , площадь номера огромная , наличие кухни .

отсутствие посудомоечной машины, губки для посуды , моющего средства

Just about everything

The air conditioning was too cold and cold not be adjusted downward, although you could turn it off

La ubicación y lo amplia de la avitacio

Que no esta el personal de recepción todo el día

Realmente no nos hospedamos en ese hotel... no tengo nada en contra de LGBT... pero es 100 % para ellos está área... no es familiar... no encontramos por donde entrar, les llame por teléfono y solo me dijeron que enseguida del Hotel Ttopicana, si llegamos a una entrada que decía el nombre del hotel, pero la reja estaba cerrada, no habia nadie atendiendo y ya no volvieron a responder a mi llamada. Perdí la reserva, 12,000 pesos tirados a la basura. Pesimo servicio. Ojala puedan especificar bien el área en que se encuentran ubicados y que el personal atienda como debe ser. Creo que no deberían anunciarlo en BOOKING. Pésima atención.

NADA ME GUSTÓ.

Me movieron de hotel sin notificación

The location

It seems like it’s just a bait to book elsewhere, right before our stay we got a message that said that their AC was broke and that they could accommodate us at another hotel. The hotel was nice but absolutely not where I wanted to stay, I specifically chose this place because of the location and they don’t even seem to have a beach front suite. So I am 100% sure it’s more of a bait to book at their other hotel.

air condition was not working in main bedroom but they let me keep my luggage before flight so very good

Beach front property close to Malecon and local restaurants! Only inconvenient is that air conditioning did not work!

No remote or function to the tv. Washer and dryer broken. Room is tacky and poorly stocked with the basic amenities. Not appropriate for a one night stay. Poor greeting and registration process with no follow up on the room quality or any other guest needs.

The hotel is very quiet and private. I stayed in a room with an amazing ocean front view. Everything is within 5 to 10 minutes walking. The room was spacious and had a kitchen with everything from dishes to margarita glasses, well equipped kitchen. Good AC, hot water, clean. My only complaint was the mattress which I found hard but other than that everything was perfect.

Locked out of property all night, no desk staff to help. Returned next day to collect belongings and left.

Everything.

This was our first time staying in the Romantica Zone and it delivered. We were close to the beach with an amazing balcony view of the ocean. We were close to the Malecon and amazing restaurants in the area. We plan on returning in the near future as we had such a great time. Side note, the weather and of April is perfect and the ocean temp is warm.

AC did not work in the master bedroom, and no cable TV service for the days we were there. Room was fine, but...

Close to the beach and restaurants.

Location was wonderful, right on the beach. Facilities were very quiet....perfect for no -partiers

Despite having a Book.com confirmation number, facilities had no idea who we were and had no record of us arriving. This was 10pm at night after flying all day. Paid a very premium price to be oceanfront which we only had for a few days, then were told we had to move to a ground level street accommodation 2/3 the way through the holiday. No safes in rooms, Despite it being listed online.

Breathtaking views of the ocean in a spacious quiet street. Proximity to restaurants, shops and the Malecon. Facilities represent the typical Mexican charm of large rooms and open space with nice decor. Customer service was excellent and I will visit again.

great location!!!

close to the Romantic Zone beachfront

Nice

I used Expedia to booked a (eight nights) Ocean view Suite at One Beach Street Hotel and was given a Suite that only if i lean over the balcony that was on the side of the building I will have a very partial ocean view. The Reception at hotel told me he could not help and i will have to take matters up with Expedia even though i showed him my reservation was for a Suite with a full ocean view. Bathroom floor was flooded when we first entered ..it was fixed promptly the next day and we enjoyed the Suite even though with no ocean view

Nice property. Close to beach and town. Clean rooms and staff were nice. The tv remote did not work ( ok cause we didn’t watch it anyway). Door hard to open and safe did not work. All in all not bad. Enjoyed are trip.

My stay was for 7 nights it was so bad since day one it smelled really bad we had no TV sofa bed smelled really bad so when we opened it it was stained so bad that it looked like dry blood we asked to be moved and the manager said no she was very very rude we had a leak in the toilet as well horrible experience

Right across the street from the beach

Overall I had a great experience. However, checking in was a bit of a cluster. There were no clear directions how to access the property in order to check in, other than the limited hours of the front desk. In the photos of the property the gates at the entrance/address of the property are shown wide open. When I arrived they were closed and locked. You had to enter through a parking garage in the rear of the building (under wear the pool is located). This needs to be added to the check in instructions to avoid confusion!!! Otherwise the rest of my stay was great. It was just a frustrating way to start my vacation.

Good Location. Value for Money. Large Ocean View room with Kitchen. Air Con worked perfectly. Clean and Tidy.

Staff (male at receiption) was rude, unfriendly, didnt smile, and sometimes staff were completely non existent.

Expedia info stated daily maid service, there was none, no linen or towel changes, said city view, the view was of a street and side of a mountain with more condos, w/d appeared to beling to a different century, i would not use them. TV was maybe a 19inch.

Ocean View, Kitchen & Washer dryer

The staff was nice, greeted us every day, maids were excellent and people minded their business

The hotel is in a great area, very close to the beach and minutes away from restaurants and shops. The only thing is that we paid for a queen size bed and when we got there our room had a full bed for my husband, daughter and my self. We made it work.

The rooms comfortable

N/A

I like that it's close to the beach and very spacious, we rented a 2 bed, beach view. My complaint was that the office closes at 5pm, so if your air conditioner stops working, good luck (which ours did the first 3 days out of 6 days we stayed). Also, the parking in the back has a gate with a security that's supposed to be there 24/7, well one of those nights I couldn't get out to pick up my daughters because he wasn't there and there's no phone number to call.

Staff was nice

Old and ran down

I found dead roaches ! Unacceptable

Roaches every night. No Wi-Fi for 3 days.

This property is a great value! My friend group of three stayed for a week at One Beach Street Vallarta and loved our stay. Its convenient location next to the gay beach and excellent dining options were perfect for us. Our unit was oceanfront and the sunsets were incredible! I would highly recommend this place!

clean and safe

No breakfast. Location perfect for Los Muertos beach

Linens, towels. Including beach towels. Hotel really needs to upgrade towels, linens, curtains. Furniture might to be better for the room rate charged

Location Best shower I’ve ever had

Terrible towels and linens

This is a cute little hotel in a very good location. If I have one complaint and only one, it’s about the beds. Hard as rocks!

I was completely happy with this property it was clean well kept and well-managed I was able to relax in the serenity of The view as well as the establishment itself. Thank you!

Was as advertised , great place to stay . Tried booking again for next year when we got home and they're booked solid till next spring (2025) . That alone speaks to how good this place is . We joined the waiting list .

The property was not like advertised. It was run down and had leaks and we were put in the worst rooms. It didn't feel safe and the room wasn't ready at the check in time.

Loved the big room with kitchen and balcony with amazing ocean view (even saw whales!!!)

I gave a good star review because the location was amazing, the staff was friendly and I felt safe. As far as what we got vs. what’s advertised is a different story. The balcony was a barred window with a street “view”. The washer was non existent and the dryer was broken/not connected to anything. (These are on the balcony if you’re lucky enough to actually have them working.). Our kitchen was missing the microwave and the bedroom was as missing the tv. So basically we had a stove and a refrigerator total. The room had a safe, good air conditioner and good water pressure. The pool is only 3’ deep but very clean and chill-everyone was quietly reading and tanning. It seems a lot of 60+ age long term rent/own. Overall had a great trip in the romantic zone. Like I said, I felt safe and comfortable the entire time, which is the most important thing.. but was lied to about amenities.

Great location. Great staff!

They didn’t have my reservation, have to use a different room

Loved the location and space. We had as 1 bedroom condo with ocean view. All was great. The staff were excellent. We had no issues. i would highly recommended.

The location is great, if money were spent this could be a four or five star property.

Location of the property is super nice. Beautiful beach all around, and good restaurants near too. However, it could be more clean, as my friends found stains on the blankets ans mattresses. The balcony was also dirty, which meant we had to wear shoes there.

The locaction is excellent, being in the heart of the action of the Romatica zone and all it's happenings. The beach is close and most things are within walking distance. The condo's could use more basic ammenities such as more cooking utencils, dish soap, dish cloths and tea towels. Our stove elements were slow to heat and did not get up to full temperature. We spent many days enjoying the deck and watching the waves and sunsets. Staff were great in all respects. We found the beds and pillows comfortable. It would be nice to have a restraunt on location but there are others readily accessible. We enjoyed our stay very much and would return without hesitation. We love the old mexican vibe at this establishment.

Safe, secure, quiet, full kitchen, washer/dryer, guard gated entrance, guard gated garage. Away from the busy side of Zona Romantica, but still walking distance to everything. Very close to the neighborhood market and pharmacy. Easy access to the beach from the parking garage. At least one taxi always stages outside the front entrance for quick and affordable transportation. We paid an average of 50 to 100 pesos to destinations within Zona Romantica, 120 to 150 pesos to La Isla Mall and 300 pesos to the airport (plus tips). We even took a taxi to Nayarit, but I don't remember how much we paid. The pool was located on a terrace and was always quiet. A large selection of reading material is located on a shelf near the pool. Small gym next to the reception. Nice, clean property with nice staff.

Great location on beach and within walking district of centre

AS A 3 STAR CONDO/RESORT, ROOM WAS VERY COMFORTABLE. MAID SERVICE WAS EXCELLENT, AND STAFF WAS NICE AND WELCOMING. LASTLY, THE WASHER/DRYER OPTION WAS A NICE FEATURE. ONLY ISSUE WAS THE FURNITURE MOVERS ABOUT OUR UNIT.

Everyone one there was amazing!

Very uncomfortable sofa bed, poor AC, balcony very hot due to the AC condenser installed in our balcony, not able to sitting and enjoy the balcony, too much hot air releasing from the AC condenser, I was exploring the area and found better places for the the same money

An older property. We rented a 1 bedroom. There was no tv in the living room which was set up as unusable as a living room but great room for dining room. Safe bed was uncomfortable, but the main bed was great. Having a waher and dryer in the room was helpful. The pool was small. Great location for the beach and restaurant. On the lower end of the Zona Romantica.

Small staff that is sometimes unavailable.

Great location. Lots tondo walking distance.

location was just excellent right at the malecon

We got stolen money from the room 50$

Property better presentation security cámaras

The location was great and the overall stay was enjoyable. but the AC in our unit didn't work the first two days and no receptionist was available on weekends to assist. This was very uncomfortable to sleep in.

Hotel was next to everything.. beach, restaurants and downtown shopping. I enjoyed walking in the safe neighborhood.

The location The washer and dryer in the unit

The AC unit was leaking water.

Great location. Great views. Very spacious. Comfortable bed.

I had my hopes up thinking I was going to get what I paid for. Which was an Ocean View room. Instead; I was given a parcial ocean view at the ally side. I spoke to the receptionist but said that despite it being advertised as ocean view and charged as such; that I was always getting a partial ocean view. if you can see the ocean even if it’s for just a little; they consider that as a full ocean view. Get front view instead they said. I felt stupid for trusting them. I hate to be deceived. It was going to be a welcome back home from being deployed for a year moment. I booked it 5 months in advance at their highest room selection that the site displayed. I found other more affordable places with an ocean view around the area. Same amenities and better than One Street Beach. This Hotel really lost me completely.

Most of the staff was polite and professional, the location was great, the safety flow of the area was the best. The layout of condos was good.

I was really disappointed with the reservations lady that works for the property. She left work that day without confirming our stay (and another guest) with lobby/staff personnel and so they were not expecting us, i had to pay cash (a hundred and fourty dolllars) for the first night again because reservations lady had gone home for the day; even though i had already paid via travel site. I had to go back to lobby/office the following day to sort that out and try to get my cash back which i did. I also had to make sure they were aware of any keys or remotes i did/didn’t get so that i wouldn't be charged for it like my surprise cash fee for the 1st night. Other than that 1st day disappointment, it was a good stay.

rooms were large but I was glad I got an ocean view room for view vs courtyard as it was a bit dark. no amenities at hotel but pool. no beach access.

reception was only open m-f 10-6 so if you needed anything or had questions, reception closed. the security guys were great but didn’t speak a lot of English. I arrived on Monday -a holiday and only security guy to give me key but didn’t know about anything else-no remotes, pool towels, Internet info. I thought that on Tuesday at 10, reception should have come to room snd explained all amenities as no instructions in room.

close to the beach one of the cleaning ladies was very nice

pictures do not look the same view of the dirt road with cats hanging out on patio no remotes provided the first night including a/c, tv or safety deposit no instructions on where pool or any other amenities no water or dish soap or paper towels in kitchen just had a really depressing motel feel with lights that remind me of a hospital surgical room

Friendly helpful staff. Clean and comfortable room. Large breakfast buffet

The property was okay. Had minor issues with the air conditioner leaking but they got it fixed the next day. I don’t recommend the zone since it’s not family friendly. A lot of men walking half naked. It’s the gay/lesbian zone

Property was ok for the price and area was nice and friendly but its not family friendly as it’s a romantic area and it’s catered more towards LGBTQ

I booked for a queen and ended up with a full bed disappointed A/C did not work

Very quiet atmosphere, very close to the beach ⛱️

The location can't be beat ... just a small street to cross and you're at the beach. Lots of restaurants within walking distace. Our room was very spacious. It was old but clean. There were the basics for the kitchen: dinnerware and some cookware. Enough for small meals like breakfast. We had to buy our own dishsoap and dish sponge; there were no dish towels or dishcloths so you may want to bring your own. The pool was small and the lounge chairs were older; however, we used it every day after getting our share of beach time.

This hotel is a converted condo property. My stay was in a 1 bedroom apartment and was as advertised. The unit was dated for sure, but it has been maintained about as best as it can be for its age. The unit was large and comfortable. I'm not very fussy, so it was great for me. The property is 1st row from the beach with views to the beach and is very close to getting your feet in the sand. The pool is disappointing (just about 4 ft. deep all throughout and fairly small), so this is not your choice if you are looking for the kids to do a lot of swimming. The property felt safe and secure with 24hr. door service, but the reception only opens at 10am. The fitness room is not much to speak of, either, and is accessed through the reception area, so only when that is staffed can you access (but with all the walking I did, this was totally unnecessary). There were 2 very close local markets for buying all necessary food items for your stay to make use of the kitchen (which is great to have but don't expect gourmet cookware). What you do get is great proximity to the beach and you can easily walk along the beach-front boardwalk to the larger Malecon within 5-10 minutes or you can walk along the neighborhood streets also within the same time. For in-room security, there is a safe but it's locked with a key, which you would then need to "hide" somewhere else.

Beautiful room excellent service friendly staff

This Hotel/apartment wasn't what the website looked like. I wanted to change our room, but couldn't because we booked through Booking. com. It was a place to hang our hat. The bed was decent. Not bad to walk to places.

The refrigerator should have been already turned on. The microwave lights/timer didn't work. The shower light didn't work, the bedroom table lamps need to be replaced the switches aren't working safely. The fan in the living area pulls broke off in our hand. The drape to blocked out the incredibly bright street light needs to be a blackout drape. We had to ask for more toilet paper and to have our filtered water bottle to be replaced.

When we arrived to our room , it was very musty smelling. We opened cabinets in the kitchen to see what glassware , cookware etc. That we had to work with , and the countertop was falling apart , and particle board fell all over the floor . The countertop was really old and cheap and had been patched once. The page for the Hotel said that they had laundry available , which they did not, and we packed with the expectation that we would be able to do laundry . The sink had no drain plug . They also did not provide any kind of sponge or cloth to actually wash dishes . The pots and pans were so scratched up that we didn’t even want to use them . I would not ever stay here again !

The location was great, but the pool wasn't as nice as the photos. The building is very old and not in great shape.

We loved staying here. Spacious suite with a kitchen; staff even cleaned our dishes for us. When we requested a later checkout time, the staff were very accommodating.

The negative: we booked a "1 Bedroom Apartment Ocean View" and were given a room that faced the building next door (no ocean view in sight) - it was so dark and depressing in the room. The positives: the property is in a great location, felt very safe, and it was really nice to have a refrigerator in the room. I think if we would have had an ocean view I would have been very pleased with this property at the price we paid.

We ate breakfast off premises at coco's and salads

Everything was good!

The property is old and dated.

What i did not like is they only cleaned are room once during the week

Location

Expensive for what it was. Stayed elsewhere for less with more luxurious facilities