Embassy Suites by Hilton Columbus Dublin

Excellent complementary breakfast and drinks in the afternoon. Large suites...

N/a

Was not expecting it to be so large but it really wowed us walking into the large common area with the high ceiling and view of all the levels. Room was spacious and I loved that the bedroom was separate by a door so we could relax after our daughter went to bed without worrying about waking her up. Liked the “wet bar” area of the room. Loved having 2 tvs so my daughter could watch something while I watched news. Loved the bar and restaurant in the hotel, food was good and nice to unwind with a drink and not have to drive back. Bed was comfortable. And the complimentary breakfast was a several steps above the usual continental breakfast. Also the rooms are well insulated from each other I did not hear the rooms around us at all. And only faintly heard the lobby.

Had to pay extra $10 for parking. Door to the room and door separating the bedroom both stuck and had to give them a shove to close and open. Room was a little warm and air conditioning took a while to make the room comfortable for sleeping. 1 tv had a line of pixels dead. What I assume were makeup smudges left in bathroom.

Pool/spa could be better ventilated. The breakfast buffet could use some attention - eggs and sausage were cold.

Clean and comfortable. Easy to get around and about.

They charge for over night parking should be included with the stay…

I didn't have a chance to like anything.

I made a reservation and my room was paid for in advance. I didn't have a chance to enjoy anything for my birthday. The reservation was made and there was no room. The hotel was completely booked and my room wasn't available that I paid for. I traveled from over an hour away and had no choice but to go back home. I was not happy at all!!!

the eggs need improvement. Loved happy hour. pool was clean.

more pool towels

Property is clean and has everything we needed. Great location!

How it was set up

The pool was not working the first day and we bought tickets for water park

breakfast was great. Bed was excellent. My room was quiet. The staff, without exception was fantastic.

the room needed updating. The couch was ripped and didn't open or close properly.

It was very warm and we had to be on the top floor due to sports teams and a family reunion so the AC didn’t keep the room cool enough at all.

Was a beautiful property. Staff was friendly and helpful.

We had a great stay and found our new hotel for our Columbus trips

Clean, comfortable, great breakfast (LOVE the omelette bat!), love the sitting area and all of the real plants- love the happy hour! Shae at the front desk was excellent! She went above and beyond to make sure our stay was great! Much appreciated!

Only issue was the temp in the room- couldn’t get the thermostat to work below 74 degrees- even after maintenance adjusted it. The bedroom was cool enough, but warm in the living room. Would have liked temp 70-72 degrees.

The location

Having to pay to park

View and people were nice.....

Family got food poisoning from undercooked sausage on breakfast buffet line

Staff

Staff was absolutely amazing and very very nice in friendly. Definitely will book this place again when we come back. Could not ask for better service.

Air conditioner hardly worked or kept the room cool we set it on 65 to keep it cool and it would cool down stayed around 74 the hole time. Beds was very firm and uncomfortable.

No commeny

No comment

Breakfast

Toilet overflowing during the night, we didn't contact front desk because we were checking out

The breakfast

N/a

Very nice staff. Very helpful.

Very clean

I booked the hotel when there was a soccer tournament and all these young boys were running around wild.

Our room was clean and well appointed. The hotel is very nice, and the location was great for our weekend at the Columbus Zoo. With the included breakfast and evening reception, the price was very reasonable. Overall, we really liked the facility and would book there again if we travel to Columbus.

The sofa bed was very uncomfortable! So much so that I closed it back up and just slept on it as a sofa. We also didn't have enough blankets and pillows, but they brought them up pretty quickly.

Breakfast was good.

The hotel had a high booking of travel lacrosse teams, and the teenage boys ran, for hours, screaming up and down the hallways, knocking on windows and doors and the staff did nothing.

Always the breakfast and friendliness

The hours changed on the pool I thought they were 6a-11p I also had to use the washer and dryer and last time I was there it was free this time I had to download an app and pay.

It was beautiful

The staff was rude , beside the manager he was kind. Still waiting to hear back from him though. The pool got all of my kids sick due too poor ventilation the pool area was very hot which was nice at first but then it just got uncomfortable and thats when the kids started coughing uncontrollably. The whole hotel was just very warm, I couldn’t sleep I was so hot and I had the ac set to 65 Fahrenheit. I really wanted to love it.

We stayed here previously, but everything was as expected. The breakfast offering is more than enough for any person to choose. It was always clean, and room service cleaned our room twice while we were there. I love staying here.

NA

Very nice rooms, lots of space. Nice staff, from the front desk to the breakfast area to housekeeping. We only needed more towels and toilet paper, very nice interaction.

Unfortunately the room wouldn’t stay cool, was hot, temperature was high 70’s at times. The pool was nice but no towels, do to, too many people. Probably hard to keep up, it was definitely a busy few days.

We stayed here one night while traveling back from vacation. Every staff member we interacted with was friendly and helpful, and if you're a backwoods hick like us, the overall vibe is upscale and cosmopolitan. Entire hotel seemed clean, other than a dirty garbage basket when we took out the bag to consolidate and leave garbage by the door (we like to leave it like we found it). The room we stayed in was a little frayed around the edges; patched and worn carpet, some small nicks and nail holes in the walls, etc. But it was neat and clean and had plenty of amenities. We enjoyed our stay and would stay here again.

Great location!

I wish there would have been written information in the hotel room.

Great place great breakfast nice bar

Nothing

⚠️ WARNING! ‼️Sensitive content (reference to dr*g: f*nt*nyl) 1/5 ​I am writing this review to warn other travelers—particularly families—about the severe safety hazards and unacceptable management response we experienced at this Hilton property. Our stay was defined by multiple dangerous incidents and a total lack of accountability from Guest Assistance. The Incidents: ​Delayed Check-in: Upon arrival, we were forced to wait in the lobby for two hours because the previous guest had damaged furniture in our assigned room. Structural Safety Failure: During our stay, the heavy glass shower door completely fell off its track while my toddler was in the room. This could have easily resulted in a catastrophic injury. In addition, the floor of the shower was very dirty, and the grate was never put back over the drain. ​Exposed Hazards: The carpet had been pulled away from the wall by the window, leaving sharp metal carpet tacks exposed and accessible to a small child. Discovery of Dr*g Paraph*rnalia: Most disturbingly, an hour before checkout, my toddler found a f*ntanyl test kit left behind in the room. This indicates a severe failure in housekeeping and room-clearing protocols. The Management Response: When we contacted Guest Assistance to seek a refund and report these safety violations, we were met with a dismissive response. We were told that because we booked an "Advance Purchase" rate, no refund would be issued, and that the corporate office "unable to intervene further" because the matter falls under "safety and security." ​Essentially, the hotel acknowledged that these were safety and security issues but used their "non-refundable" fine print as a shield to avoid taking responsibility for a dangerous environment. Summary: This hotel is not maintained to a safe standard, and their customer service priorities lie in protecting their bottom line rather than guest safety. If you are traveling with children, please be aware that "safety and security" issues are apparently not a valid reason for a refund at this location. The location seemed great and the lobby was nice, which is a shame. But these are not nearly enough to compensate for the events during our stay. It did not feel safe, and I don't think we will be able to stay with an Embassy Suite location ever again, no matter the location. (Dr*g kit photo edited to preventing flagging for sensitive content)

Beautiful hotel, loved lay out of room, comfortable

Very very crowded. Pool was dirty and lots of kids running around unsupervised. We had people knocking on our door during the night. Front desk worker was very rude and overwhelmed

Love the complimentary drinks and breakfast

Nothing

Breakfast was awful. Pancakes and bread were hard as rocks.

In 2026, all high end hotels should have streaming services

We chose Embassy Suites Dublin because it was close to our son’s wedding venue. We made our booking thru Expedia a couple months prior to the wedding. We realized a week before the wedding that our reservations didn’t look right. The details are tedious but the point is, we received a call in our room the first night of our stay from the front desk indicating there was a problem with how many rooms and how many nights…….because we booked thru Expedia to save a couple bucks, the Embassy staff’s hands were kind of tied with trying to figure out everything but what they did do was go above and beyond to assure us that they would help in every way to make things right for us on their end. Brey (I’m not sure of the spelling) on 3/7 was calming and helpful. He was great! When we got back from the wedding on 3/8, our key wouldn’t work but a quick trip back to the front desk and they gave us new keys and the nice young lady walked us back to our room to make sure our keys worked. She was so pleasant and I wish I would have gotten her name. All in all we had a beautiful wedding, beautiful weather and a great stay at Embassy Suites Dublin, where the front desk’s customer service was second to none, the way it should be!!

Pool hot tub breakfast

Blood on sheets when arriving hot tub looks very old needs paint this property used to be excellent I have stayed here many years but it looks tired. Needs sprucing up

Everything was clean and tidy!

Staff was great… the few they had. Very understaffed and very chaotic.

Location was great. Staff was helpful.

Bed was not great and pillows were the worst I have encountered.

Every nice well kept

Nothing

The helpful staff

Clean

This hotel was a perfect 10 out of 10 from the moment we arrived until departure. Front desk staff was friendly and helpful and offered a gift wrapping station complete with wrapping paper, tape, name tags, stickers, etc! We had just picked up a couple extra gifts along the way, so this was perfect! Breakfast was great and a staff member even went table to table to make sure everything was perfect. Room was clean and beds were comfy! Highly recommend this property!

Clean

Breakfast was good. Probably the only thing that made it worth it.

My shower had a huge clump of hair stuck to the wall. I unfortunately did not see it until the next morning when I was getting in the shower. I had complained and gotten 40% off because I had slept there but really feel that I should have gotten a full refund. Very disappointed. Our toilet was also clogged. Maintenance came to fix it on Friday night. Saturday morning it had clogged again and maintenance never came to unclog it so we could not use it all morning.

Very clean

Uncomfortable mattress

The quietness of the room. The bed was superb. Breakfast was good. And how roomy it was.

Everything

Nothing

Nice hotel, but if comfort is important, do not stay here. The air conditioning system will not cool in the winter. Rooms are hot. Common areas such as the fitness room are miserable. Do not stay here unless you check if the system has been upgraded.

Hotel was nice and clean. Breakfast was great.

It took forty-five minutes to get in my room. I had to get three different key cards. I had to go downstairs and wait for the front desk guy to come back to the desk, three different times before getting in my room

Breakfast was pretty good...lobby was beautiful for christmas!

No pool towels when we went so we asked for some and then it took a long time for them to bring some and when they did they were tiny hand towels. Also a long hair in our rooms mini fridge when I first opened it.

Beautiful hotel inside

I just hated that for such a big hotel, the pool was so small. It was so un enjoyable because there were just too many people in it at one time.

The space of the room was great. Also it had good breakfast

The hotel was very nice. We were pleasantly surprised on how wonderful breakfast was.

Not one thing that we did not like.

Close to the highway.

Our stay was over the time change. Our alarms were automatically time updated, but housekeeping knocked 3 different times while we were showering & packing.

Perfect location for our stay

The location to the zoo

Shower water puddle up around feet. Drain to slow