Purépecha
Purépecha, Pirindas, 58070 Morelia, MIC, Mexico- Sculpture
English
Hotels in Morelia9.4Exceptional(1,876 reviews) 
78% match
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77% match
Grand Cantalagua Hotel Morelia, BW Signature Collection
by BW Signature Collection by Best Western
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About this hotel
Luxurious Accommodation: The Best Western Plus Gran Hotel Morelia offers elegant rooms with free WiFi, decorated in a modern style with air conditioning and TVs. The bathrooms feature showers for your comfort.
Fantastic Amenities: Enjoy the tropical gardens, professional tennis courts, gym, running track, and a heated outdoor pool. Unwind at the bar with live music or savor delicious meals at the restaurant offering buffet breakfast and weekend brunch.
Ideal for Events: With a business center, 12 meeting rooms for up to 1000 people, and on-site parking, this hotel is perfect for hosting events and conferences.
Experience luxury, relaxation, and convenience at the Best Western Plus Gran Hotel Morelia. Book now for an unforgettable stay!
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Important Information
When reserving more than 6 rooms, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Tour desk
Meeting/banquet facilities
Tennis court
Dry cleaning
Spa/wellness center
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Airport shuttle (additional charge)
Shuttle service (additional charge)
Minimarket on site
ATM/cash machine on site
Heated pool
Sun loungers or beach chairs
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Breakfast takeaway containers
Room Types
Standard Queen Room with Two Queen Beds - Non-Smoking
Up to 4 guests30 sqm2 Queen bed (151-180 cm wide)
Rooms have a TV, ironing facilities and a private bathroom.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerSafety deposit boxAir conditioningHair dryerDeskInterconnected room(s) availableAlarm clock
King Room - Executive Level/Non-Smoking
Up to 2 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
King Suite - Executive Level/Non-Smoking
Up to 2 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The suite offers a tea and coffee maker and a safe deposit box.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
Standard King Room - Non-Smoking
Up to 2 guests30 sqmQueen bed (151-180 cm wide)
Rooms have a TV, ironing facilities and a private bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
Queen Suite with Two Queen Beds - Executive Level/Non-Smoking
Up to 4 guests40 sqm2 Queen bed (151-180 cm wide)
The suite provides a tea and coffee maker and a safe deposit box.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
40 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
Queen Room with Two Queen Beds - Executive Level/Non-Smoking
Up to 2 guests30 sqm2 Queen bed (151-180 cm wide)
The double room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
Standard Queen Room with Two Queen Beds - Non-Smoking
Up to 4 guests30 sqm2 Queen bed (151-180 cm wide)
The quadruple room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
Queen Room with Two Queen Beds - Disability Access/Non-Smoking
Up to 4 guests30 sqm2 Queen bed (151-180 cm wide)
Rooms have a TV, ironing facilities and a private bathroom.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
Twin Room
Up to 2 guests27 sqm2 Large bed (151-180 cm wide)
Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a coffee machine and a wardrobe. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Large bed (151-180 cm wide)
Room details
27 sqm
In-room amenities
ShowerSafety deposit boxTelephoneAir conditioningHair dryerRadioDeskToiletPrivate bathroomPrivate entranceAlarm clockWardrobe or closetCleaning productsCoffee machineLinenUpper floors accessible by elevator
Suite, 1 King Bed, Non Smoking
Up to 2 guestsKing bed (151-180 cm wide)
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingInterconnected room(s) availableSofa bedDaily housekeepingFree Local callsRoom service (24 hours)Premium beddingAccess via exterior corridors
Junior Suite, 2 Queen Beds, Non Smoking
Up to 4 guests2 Queen Bed (150-160 cm wide)
2 Queen Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingInterconnected room(s) availableSofa bedDaily housekeepingFree Local callsRoom service (24 hours)Premium beddingAccess via exterior corridors
Presidential Suite, 1 King Bed, Non Smoking (Living Room)
Up to 2 guestsKing bed (151-180 cm wide)
1 King Bed
Layout - Separate living room
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, king sofa bed, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingInterconnected room(s) availableSofa bedDaily housekeepingFree Local callsRoom service (24 hours)Premium beddingAccess via exterior corridors
Suite, 1 King Bed, Non Smoking
Up to 2 guestsKing bed (151-180 cm wide)
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingInterconnected room(s) availableSofa bedDaily housekeepingFree Local callsRoom service (24 hours)Premium beddingAccess via exterior corridors
Junior Suite, 1 King Bed, Non Smoking
Up to 4 guestsKing bed (151-180 cm wide)
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingInterconnected room(s) availableSofa bedDaily housekeepingFree Local callsRoom service (24 hours)Premium beddingAccess via exterior corridors
Suite, 2 Queen Beds, Non Smoking
Up to 4 guests2 Queen Bed (150-160 cm wide)
2 Queen Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingInterconnected room(s) availableSofa bedDaily housekeepingFree Local callsRoom service (24 hours)Premium beddingAccess via exterior corridors
Junior King Suite with Sofa Bed - Non-Smoking
Up to 4 guests40 sqmSofa bed (Variable Size)
Rooms have a TV, ironing facilities and a private bathroom.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size)
Room details
40 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
Standard Queen Room with Two Queen Beds
Up to 4 guests40 sqm2 Large bed (151-180 cm wide)
This quadruple room features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Large bed (151-180 cm wide)
Room details
40 sqm
In-room amenities
ShowerTelephoneAir conditioningHair dryerToiletLinenToilet paperShampooConditioner
Queen Room with Two Queen Beds - Non-Smoking
Up to 4 guests30 sqm2 Large bed (151-180 cm wide)
This family room features air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Large bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerDeskToiletAlarm clockLinenToilet paperShampooConditioner
Junior Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
Up to 4 guests40 sqmSofa bed (Variable Size)
Rooms have a TV, ironing facilities and a private bathroom.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size)
Room details
40 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
Master King Suite - Non-Smoking
Up to 2 guests40 sqmDouble bed (131-150 cm wide)
Rooms have a TV, ironing facilities and a private bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
Presidential King Suite - Executive Level/Non-Smoking
Up to 2 guests75 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Rooms have a TV, ironing facilities and a private bathroom.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
75 sqm
In-room amenities
Coffee/tea makerSafety deposit boxHair dryerDeskInterconnected room(s) availableAlarm clock
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,876 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 14, 2026la atencion del personal, en especial meseros y bellboy.
7/10
Reviewed Sep 14, 2026Excelente desayuno
La cama, se ve vieja y gastada y sus almohadas muy gruesas y duras, amaneci con molestia en cuello y sus muros permiten escuchar lo que pasa en otras habitaciones
9/10
Reviewed Sep 9, 2026excelente ubicaciòn , confortable las habitaciones, personal muy atento.
8/10
Reviewed Sep 7, 2026Limpio, espacioso confortable
Personal de valet Parking pésima atención
8/10
Reviewed Sep 3, 2026El desayuno es fantástico. Tipo bufet de excelente calidad. El staff es muy atento.
9/10
Reviewed Sep 3, 2026desayuno
almohadas
8/10
Reviewed Sep 3, 2026Location of the hotel.
Bathroom in the guest room very old and dirty
6/10
Reviewed Aug 31, 2026Me gusto todo muy limpo el personal muy amable
Las instalaciones ya estan viejas, la alberca un poco descuidada. cobran el estacionamiento la comida del restaurante nomas no
9/10
Reviewed Aug 29, 2026Todo estubo muy bien, comodo y confortable, era lo que buscaba.
10/10
Reviewed Aug 28, 2026DESAYUNO SATISFACTORIO Y ATENCIÓN DEL PERSONAL EXCELENTE.
TODO ME PARECIO EXCELENTE
9/10
Reviewed Aug 28, 2026LA AMABILIDAD DE ATENCION DEL PERSONAL
EL LUGAR DE LA TELEVISION
10/10
Reviewed Aug 27, 2026La comodidad de las habitaciones el café,
El olor
9/10
Reviewed Aug 27, 2026la ubicación.
el espacio del baño, la puerta era corrediza daba poca privacidad.
5/10
Reviewed Aug 26, 2026ubicacion
poca limpieza en las habitaciones
10/10
Reviewed Aug 24, 2026El trato del personal y la ubicación me quedo justo a unos pasos de mi evento
No tengo malos comentarios
9/10
Reviewed Aug 11, 2026Gran ubicación y personal muy atento y amable. Las instalaciones ya están un poco viejas pero siguen en buen estado.
Me gustaría que hubiera alguna opción con desayuno incluido, aunque fuera algo sencillo.
8/10
Reviewed Aug 9, 2026La ubicación
El baño
10/10
Reviewed Aug 8, 2026Que siempre está muy limpio gracias
9/10
Reviewed Aug 7, 2026Muy amplio, cómodo y limpio
8/10
Reviewed Aug 6, 2026We liked the facilities
The WiFi was very intermittent
10/10
Reviewed Aug 5, 2026Las habitaciones en el nivel ejecutivo son sumamente cómodas, espaciosas, tranquilas, con mobiliario adecuado.
No hay señalización correcta para entrar al complejo donde está ubicado el hotel.
9/10
Reviewed Aug 2, 2026Personal amable Hotel muy còmodo Rico desayuno
Checar focos fundidos
10/10
Reviewed Jul 25, 2026Si, es muy cómodo
10/10
Reviewed Jul 24, 2026Gracias
Nada
8/10
Reviewed Jul 24, 2026No contrate desayuno
8/10
Reviewed Jul 22, 2026nice and helpful staff
just some plumbing issues the shower turns hot to cold and cold to hot it self
9/10
Reviewed Jul 15, 2026Muy buen servicio e instalaciones.
Todo estuvo excelente
6/10
Reviewed Jul 8, 2026EXCELENTE
EN ÉPOCA DE MUNDIAL HUBO QUE BUSCAR DONDE VER LOS PARTIDOS POR LA TARDE, EN OTRO MOMENTO NO HABÍA NECESIDAD DE SALIRSE DEL HOTEL.
10/10
Reviewed Jul 6, 2026Great stay at this property lovely hotel in Morelia
The breakfast could have been a little bit better but it was okay!
10/10
Reviewed Jul 5, 2026Atención del personal y limpieza
Un hotel excepcional todos nos encantó
8/10
Reviewed Jul 3, 2026We like the view from our 5th floor. The food and service at the restaurant was good, but the best was the service to the room and housekeeping staff.
The Spa needs to have better service or hire personnel that has experience to provide an excellent service as it was mentioned on the flyer.
10/10
Reviewed Jun 28, 2026Acceso a la piscina
7/10
Reviewed Jun 23, 2026La ubicación. La estética. El trato brindado por parte de todos.
Que los teléfonos de los cuartos 224 y 226 no funcionaban.
10/10
Reviewed Jun 23, 2026La atención
Qué los domingos no hay cantante en el bar
10/10
Reviewed Jun 23, 2026La verdad es un hotel muy tranquilo y su personal muy amable y atentos
10/10
Reviewed Jun 22, 2026El hotel se sentía muy cómodo, pudimos descansar todo el día.
Los accesos al hotel estaban bloqueados por el teatro, fue un poco complicado llegar
9/10
Reviewed Jun 21, 2026El sitio y la cercanía a todo
8/10
Reviewed Jun 16, 2026CENE AHI, LA PIZZA ESTABA MUY MALA, ERA COMO DE FUD, MUY MUY MALA
YO AGREGARIA ALGO PARA LOS SONIDOS EXTERNOS, ME ESTABA LAVANDO LOS DIENTES Y ESCUCHABA TODOS LOS RUIDOS DE LA PERSONA DE A LADO, O SEA SU TOS, SUS PEDOS TODO, Y EN LA PUERTA QUE ESTA A UN LADO DEL TOCADOR QUE ESTA CERRADA Y DA PARA LA OTRA HABITACION, PUES EN LA MADRUGADA CUANDO PRENDIAN LA LUZ ELLOS SE ILUMINABA LA HABITACION, ES MUY IMPORTANTE QUE HAGAN ALGO PARA LA LUZ DE OTRAS HABITACIONES Y EL RUIDO, O SEA LITERAL SE ESCUCHA TODO
7/10
Reviewed Jun 15, 2026Sobre todo la atención del personal y la ubicación
El sistema de aire acondicionado es pésimo, los televisores ya son muy viejos y las imágenes que proyecta el televisor son demasiado borrosas es imposible ver algo en la TV La cadera de las tinas del baño están tapadas. Por lo cual se inunda la tina cuando te estás bañando
10/10
Reviewed Jun 13, 2026The rooms are very clean The service very good Restaurant all food we liked
Everything exelente
4/10
Reviewed Jun 12, 2026La ubicación
Conecting rooms no solicitado y con demasiado ruido entre las habitaciones. El room service 24 horas no podía entregar desayuno hasta a las 7 am, personal poco diligente
10/10
Reviewed Jun 2, 2026las instalaciones y ubicación son muy buenas, el servicio y las atenciones del personal son buenas
el cafe en el restaurante no es refill.
10/10
Reviewed May 29, 2026EL DESAYUNO EXCELENTE
9/10
Reviewed May 27, 2026Excelente ubicación
Servicio room service pésimo sabor y alimentos fríos
7/10
Reviewed May 21, 2026SOLO VOY POR EL CONJUNTO MUSICAL BELEN Y CARLOS
REGULARMMENTE VOY A ESTE HOTEL RESULTA QUE NO RESPETAN LA RESERVACION QUE HACE EJEMPLO LA HABITACION EN PISO PLUS O EJECUTIVO AL FINAL TE DAN UNA SIMPLE HABITACION STANDAR YA QUE SE BASAN EN LO QUE PAGASTE EN BOOKING Y SI ESTE FUE MENOR L TABULADOR DE UNA HABITACION SENCILLA AUNQUE BOOKING TE MARQUE UNA SUITE PUES SORPRESA NO TE LA DAN, Y AL CONTRARIO TE INDICAN QUE PAGUES EL RESTANTE PARA CUBRIR DICHA HABITACION, PUES CON TANTO ACARREADO QUE MANDAN PUES NO HAY CUPPO PARA TODOS
7/10
Reviewed May 21, 2026A MI HIJOS LES GUSTA MUCHO LA PIZZA A LA LEÑA, ALBERCA Y LA CANCHA DE TENIS SE LA PASAN MUY BIEN Y NOSOTROS EL CONJUNTO BELEN Y CARLOS JUEVES VIERNES Y SABADO SIEMPRE NOS QUEDAMOS UN FIN DE SEMANA
PRECIO EXCESIVOS EN REFRESCOS Y BOTELLELLA DE WHISKY ANTES CAMBIO DE NOMBRE LOS PRECIOS ACCESIBLES Y AHORA POR LA NUBES .....TAMBIEN AGREGAR QUE NO RESPETAN TIPO DE HABITACION QUE ELIGE EN BOOKING AUNQUE SEA UN NIVEL MAS ARRIBA EJE: NIVEL PLUS O EJECUTIVO LOS PISOS 4 Y 5,.... SI TU PAGASTE UN PRECIO MUCHO MENOR EN LA APLICACION, ---DE ACUERDO ASU TABULADOR DEL HOTEL--- PUES SORPRESA NO TE LA DAN Y SOLO ES LA HABITACIION SENCILLA O ESTANDAR.... LA CHICAS DE AHI YA ESTAN AMAÑADAS AL HACER ESTE TIPO DE ACCIONES ....HASTA TE DICEN QUE SI QUIERES LA HAB. EJECUTIVA TIENES QUE PAGAR LA DIFERENCIA, ...OSEA ENTONCES DE NADA SIRVE LA APLICACION BOOKING
10/10
Reviewed May 13, 2026Ubicacion y tranquilida
Falta algo de mantenimiento en la instalacion
10/10
Reviewed May 12, 2026Estadía muy comoda
10/10
Reviewed May 12, 2026La ubicación
10/10
Reviewed May 8, 2026La limpieza ,la atencion de rodo el personal todo estuvo excelente.
La alberca es muy pequeña para el hotel tan grande .
4/10
Reviewed May 8, 2026Los lugares cercanos
La piscina está un asco , el estacionamiento necesitan mejor administración a cada rato que entraba me preguntaban de mi boleto y ya les avía dicho que tenía 4 noches o si salía si ya me ib en una ocasión que llegue como al tercer día que no tenía lugar que tenía que esperar a que saliera alguien
9/10
Reviewed May 6, 2026Hubicacion. Comida
Que le faltaba aire acondicionado. O no ubique el termostato en el cuarto
10/10
Reviewed May 4, 2026EL BUFFET Y LA COMODIDAD DE LAS CAMAS
QUE NO NOS PUSIERON CAFE EN LA HABITACIÓN
5/10
Reviewed May 2, 2026la comida y la ubicacion
la limpieza es deficiente
5/10
Reviewed May 1, 2026Location and staff
Tennis courts are rented out and availability depends on outside usage not for patrons. Noise -tennis clinics can get loud and start early and still have not fixed plumbing noises that woke us up early.
8/10
Reviewed Apr 30, 2026La ubicación
El baño
5/10
Reviewed Apr 28, 2026Lo que me gustó fueron las áreas verdes.
El buffet se me hizo algo caro. Instalaciones muy viejas y si quieres habitaciones más nuevas te generan un cobro extra por noche por habitación cosa que no está indicado en ningún lado.
10/10
Reviewed Apr 27, 2026la ubicación
10/10
Reviewed Apr 25, 2026Las áreas verdes están muy bien cuidadas y limpias, los baños de la alberca están limpios y bien aprovisionando, el área de chapoteadero es excelente para los niños, profundidad y temperatura del agua, los cuartos, las toallas, las sábanas. Todo con olor a estar limpio. El staff muy amable y servicial, amable con los niños. Todas las amenidades dentro del hotel de alta calidad. El restaurante no escatima en ingredientes o tamaño y está cerca de un centro comercial donde encuentras comida internacional y local, hay un super también. Para los amantes de correr, hay entrada a un parque muy bonito, estás dentro de la ciudad pero no se siente.
Me tocó un baño para discapacitados, y entiendo las dimensiones y los ajustes. Me costó trabajo.maniobrar Las almohadas estaban muy duras, también el colchón pero no tanto
9/10
Reviewed Apr 24, 2026Demora en el restaurante
10/10
Reviewed Apr 22, 2026La habitación e instalaciones
sale mucha agua cuando te bañas hacia el baño, la cortina no detiene nada y siempre dejaba inundado el baño
8/10
Reviewed Apr 20, 2026Was upgraded free to a large suite. Hotel is a very good value overall. Good easy parking.
Rooms tend to be a bit noisy especially if you have an adjoining room. Location is a bit far from the old center.
8/10
Reviewed Apr 14, 2026Very good breakfast. Location quiet; good price; good easy parking.
Location a bit far from the old town center.
9/10
Reviewed Apr 11, 2026Todo está muy bonito sólo les hace falta ambiente en la alberca y el bar
Qué no hay ambiente en la alberca y el bar sería bueno que contratarán un ambientador para la alberca Falta que las habitaciones tengan balcon
10/10
Reviewed Apr 8, 2026TODO
SIN COMENTARIO
9/10
Reviewed Apr 7, 2026Todo el lugar es super agradable, las habitaciones limpias y camas comodas, los alrededores son muy lindos y el desayuno tiene un bufette rico y disfrutas el amibiente todo deacuerdo a lo que ofrece la ubicacion es perfecta para moverte dentro de la ciudad
10/10
Reviewed Apr 7, 2026Categoría, servicio, habitación, ubicación
La atención del personal puede mejorar, nunca olvidar que en el ramo de servicio cuenta mucho la actitud.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Good location
- •Comfortable rooms
- •Clean facilities
Areas to consider
- •Noise from events
- •Cleanliness issues
- •Old bathroom amenities
Cleanliness
8.66/10Several mentions of cleanliness but also complaints about mold and small insects.
Service
10/10Many reviews praised the attentiveness and friendliness of the staff.
Location
9.83/10Consistently highlighted as good and convenient for guests.
Room Quality
9.17/10Mixed remarks; improvements needed in some rooms but overall comfortable.
Amenities
8.62/10Amenities are appreciated, though some issues like water accessibility were mentioned.
Value for Money
9.65/10Guests felt it was a good deal for the price.
Food and Beverage
9.61/10Food received positive feedback, suggesting quality service.
Overall Experience
9.66/10Most guests generally enjoyed their stay and found it satisfactory despite some issues.