Arcadas
Arcadas, Quintas del Sol, Chihuahua City, Municipio de Chihuahua, Mexico- Park
English
Hotels in Chihuahua8.3Excellent(728 reviews) 
84% match
84% match
83% match
Hampton by Hilton Chihuahua
by Hampton Inn
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About this hotel
Modern Hotel with Convenient Amenities
Outdoor Pool and Gym: Enjoy a refreshing dip in the outdoor pool or keep up with your fitness routine at the on-site gym.
Spacious and Stylish Rooms: Relax in the comfort of spacious rooms and studios featuring cable TV, tea/coffee facilities, and modern décor.
Complimentary Services: Benefit from free transfers to the historic city center, a daily continental breakfast, and a shuttle service to local restaurants.
Experience convenience and comfort at Hampton by Hilton Chihuahua. Book now for a memorable stay!
Nearby Attractions
park a
park a, Quintas del Sol, Chihuahua City, Municipio de Chihuahua, Mexico- Park
Important Information
Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Currency exchange
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Shared lounge/TV area
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Vending machine - drinks
Public transport tickets
Vending machine - snacks
Shuttle service (free)
Outdoor furniture
Sun loungers or beach chairs
Outdoor fireplace
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Room Types
King Room with King Bed - Non-Smoking
Up to 2 guests29 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This room has simple, stylish décor and functional wooden furniture. There is a king-size bed, cable TV and tea and coffee making facilities.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
29 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaMicrowaveVideoHeating
Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
Up to 4 guests40 sqmQueen bed (151-180 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size)
This studio has simple, stylish décor and functional wooden furniture. There is a queen-size bed, a sofa bed, cable TV, and a kitchenette with a microwave, fridge and tea and coffee making facilities.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide), Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
40 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneHair dryerKitchenetteRadioMini-fridgeRefrigeratorSeating AreaMicrowaveVideoAlarm clockSofa bedCots
King Room with Sofa Bed and Study - Non-Smoking
Up to 2 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
40 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaMicrowaveVideoHeating
Room, 1 King Bed With Sofa Bed, Smoking (Study)
Up to 2 guests139 m2
1 King Bed and 1 Double Sofa Bed
1500 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Washer/dryer, queen sofa bed, and free long-distance calls; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Room details
139 m2
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomInterconnected room(s) availableSofa bedBottle of waterFree newspaperDaily housekeepingFree Local callsPremium bedding
Room, 2 Double Beds, Accessible, Non Smoking
Up to 4 guests35 m22 Double bed (131-150 cm wide)
2 Double Beds
377 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Washer/dryer, queen sofa bed, and free long-distance calls; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 m2
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomInterconnected room(s) availableSofa bedBottle of waterFree newspaperDaily housekeepingFree Local callsPremium beddingSeparate sitting area
Studio
Up to 4 guests139 m22 Queen Bed (150-160 cm wide), Sofa bed (131-150 cm wide)
2 Queen Beds and 1 Double Sofa Bed
1500 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchenette with coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Washer/dryer, queen sofa bed, and free long-distance calls; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide), Sofa bed (131-150 cm wide)
Room details
139 m2
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteDeskPrivate bathroomInterconnected room(s) availableSofa bedBottle of waterFree newspaperDaily housekeepingFree Local callsPremium bedding
Room, 2 Queen Beds
Up to 4 guests35 m22 Queen Bed (150-160 cm wide)
2 Queen Beds
377 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Washer/dryer, queen sofa bed, and free long-distance calls; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
35 m2
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomInterconnected room(s) availableSofa bedBottle of waterFree newspaperDaily housekeepingFree Local callsPremium bedding
Room, 1 King Bed
Up to 2 guests35 m2King bed (151-180 cm wide)
1 King Bed
377 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Washer/dryer, queen sofa bed, and free long-distance calls; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
35 m2
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomInterconnected room(s) availableSofa bedBottle of waterFree newspaperDaily housekeepingFree Local callsPremium bedding
Room, 1 King Bed with Sofa bed (Study)
Up to 2 guests35 m2King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
1 King Bed and 1 Double Sofa Bed
376 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Washer/dryer, queen sofa bed, and free long-distance calls; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
35 m2
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomInterconnected room(s) availableSofa bedBottle of waterFree newspaperDaily housekeepingFree Local callsPremium bedding
Studio, 1 King Bed with Sofa bed
Up to 2 guests139 m2King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
1 King Bed and 1 Double Sofa Bed
1500 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchenette with coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Washer/dryer, queen sofa bed, and free long-distance calls; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
139 m2
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteDeskPrivate bathroomInterconnected room(s) availableSofa bedBottle of waterFree newspaperDaily housekeepingFree Local callsPremium bedding
King Studio Suite with Sofa Bed - Non-Smoking
Up to 2 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This studio has simple, stylish décor and functional wooden furniture. There is a king-size bed, a sofa bed, cable TV, and a kitchenette with a microwave, fridge and tea and coffee making facilities.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
40 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneHair dryerKitchenetteRadioMini-fridgeRefrigeratorSeating AreaMicrowaveVideoAlarm clockSofa bedCots
2 Queen Beds - Non-Smoking
Up to 4 guests29 sqm2 Queen bed (151-180 cm wide)
This room has simple, stylish décor and functional wooden furniture. There is a king-size bed, cable TV and tea and coffee making facilities.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
29 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaMicrowaveVideoHeating
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Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(728 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 15, 2026El desayuno es bueno, el servicio de café y hiele excelente, muy cómodo y el personal muy atento!
6/10
Reviewed Sep 15, 2026No me gustó que me cancelaron la reserva de la primera noche aun cuando habia notificado que llegaba retrasada. Tampoco me gustó que el aire acondicionado hace mucho ruido.
4/10
Reviewed Sep 10, 2026Staff were nice and did what they could to accommodate
I used to like Hampton Inns because they always had good beddings , pillows, quilts. That’s no longer true. The pillow are cheap. The air conditioning was old and load. The ice machine didn’t work or there was never ice available. The towels were hard. There was a couple times were gone from the room all day and the room hadn’t been clean. I will say it was eventually cleaned.
10/10
Reviewed Sep 9, 2026Close to many stores and restaurants! Very warm and helpful staff who wanted me to enjoy my experience in Chihuahua!
3/10
Reviewed Aug 31, 2026El hotel no cumplio mis expecativas de comfort, la habitacion olia a vieja, el internet no llegaba a la habitacion, el colchon de la cama era mas grande que la base, el desayuno deja mucho que desear
la habitacion, olia a vieja, el internet no llegaba a la habitacion, el colchon de la cama era mas grande que la base, el desayuno deja mucho que desear
9/10
Reviewed Aug 30, 2026El baño no tiene extractor de olores y estaba goteando
9/10
Reviewed Aug 15, 2026Great to have a kitchenette; comfy bed; good Internet connection and nice hot shower. Enjoyed the pool, and breakfast was quite good.
A little ‘tired’; would have liked a few kitchen items. The bike in the gym needs upgrading.
4/10
Reviewed Aug 12, 2026Location was great and the reason for choosing to stay there, along with a good deal price wise.
We had an electrical short circuit that cut off the power in the whole room. They fixed it. But was inconvenient. Light in the bathroom not working, only at the mirror. Room cleaning service was to insistent early knocking doors by a man asking if the room was occupied. Not nice. Then a lady short after. Their pillows were awful bad.
8/10
Reviewed Aug 10, 2026Tiene muy buena ubicación y el desayuno esta aceptable
Que el área de la alberca estaba con botellas de vidrio, cuando las políticas dice que no puedes introducir botellas ni nada de vidrio a esa área
8/10
Reviewed Aug 7, 2026Muy cómodo
Reservé en Booking en 1,400 y cuando llegue me cobraron 1,600
7/10
Reviewed Aug 3, 2026La cama tenía como una base porvisional, por lo que el colchón quedaba Volando, no había bolsas para la basura ni para ropa sucia
10/10
Reviewed Aug 2, 2026La atención, alberca, instalaciones limpias
El aire fallo pero el técnico lo solucionó y fue muy amable
10/10
Reviewed Jul 22, 2026Todo muy padre 😃 me gustó mucho y mis niños se fueron contentos de que eso es lo mejor.
El Buffet casi no tiene variedad y la comida no tiene sabor (Sal).
9/10
Reviewed Jul 21, 2026El desayuno
Faltaron Toallas en las habitaciones para 4 personas
10/10
Reviewed Jul 20, 2026La comodidad de sus camas y almohadas
10/10
Reviewed Jul 18, 2026El clima de la habitación y la limpieza del lugar
Nada
9/10
Reviewed Jul 12, 2026Me gustó el almuerzo y que hay disponible café durante el dia
Que me dieron la habitación después de las 3
10/10
Reviewed Jul 8, 2026All
8/10
Reviewed Jul 7, 2026La oficina los cuartos tienen buen tamaño
El trato del personal les falta actitud parecen estar de mal humor , y el cobro la app da un precio en dlls y al final terminan cobrando más
5/10
Reviewed Jul 6, 2026La TV mala señal La ducha hacia ruido no se pq Sin servicio el telefono para llamar a la recepcion La puerta del baño deteriorada como picada de la orillas. Sombrio me parecio necesita remodelacion
Son aprovechados el dollar esta a 17.90 la tarifa de cambio q me aplicaron al pagar en hotel fue de 20.10 pesos mexicanos se suponia pagara 2220 perp pague 2500 y algo. Me parece son aprovechados de los huespedes
8/10
Reviewed Jun 29, 2026Excelente ubicación y facilidad de acceso a sus amenidades y áreas comunes
Se sienten algo viejas las instalaciones. Las cortinas de las ventanas no cierran completamente para crear un ambiente black out (en mi habitación entraba directamente la luz de una lámpara exterior)
1/10
Reviewed Jun 29, 2026Fue una mala experiencia, la habitación no tenía amenidades ni nada en el lavamanos donde usualmente por muy económico que sea el hotel hay por lo menos jabones para lavarte las manos, los envases de la regadera estaban vacíos, no había shampoo, ni toallas suficientes para las personas que pagamos, llamé a recepción y ahí me percaté que el teléfono estaba todo sucio, tenía cabellos y hasta una pestaña postiza ahí pegada, me contestaron y la señorita no me dejaba ni terminar de hablar y me interrumpía, tardaron en llevarme las cosas lo que fue ya hasta casi la hora de entregar la habitación. Lo único que podía salvar la situación era que el hotel tenía alberca y mis hijos no pudieron usarla porque se les ocurrió limpiarla a las 10 de la mañana :( fatal.
8/10
Reviewed Jun 26, 2026The towels where, rip, to old . Agly towels . All. I requested more and where the same. Too OLD
Old towels
10/10
Reviewed Jun 25, 2026Por la alberca mis hijos se divirtieron mucho
El desayuno
8/10
Reviewed Jun 23, 2026Me gustó la limpieza del lugar. Un desayuno bastante completo. WI-FI, piscina y el personal muy amable.
Definitivamente las toallas estaban demasiado viejas y deshilachadas. Dan mal aspecto y no es apropiado para un Hotel Hilton. La falta de servicio del segundo elevador fue un problema. Demasiada la espera para tomarlo y luego va hacia la dirección contraria.
9/10
Reviewed Jun 21, 2026Location
6/10
Reviewed Jun 18, 2026ME CAMBIARON DOS VECES DE HABITACION POR DETALLES DE LAS INSTALACIONES
QUE SUPERVICEN ANTES SUS HABITACIONES
8/10
Reviewed Jun 17, 2026El desayuno es limitado en opciones
10/10
Reviewed Jun 11, 2026la ubicacion la limpieza el estacionamiento la atencion
9/10
Reviewed Jun 3, 2026Sus escaleras para subir y bajar cosas por ahí
El clima de la habitación
5/10
Reviewed Jun 2, 2026La Ubicacion
La Atención del Personal de Recepción, muy mala actitud muy Burlones y criticones, no pienso volver a hospedarme en ese hotel, no me gustó la Atención y abusaron con el Tipo de Cambio a la hora del pago casi a $20 pesos ni en Internet estaba así ese día 27 de mayo, abusaron
8/10
Reviewed Jun 1, 2026Personal
La calefacción no servía.
2/10
Reviewed May 29, 2026bien
tardaron dos horas e ingresarme a la habitacion, lla cual estaba en mal estado, sucia, mal trato del personal pesimo todo, no vuelvo a hospedarme ahi.
8/10
Reviewed May 24, 2026Hay descuento del 20% en todo el menú del Applebee's de al lado con servicio a la habitación incluido y sin costo adicional. La lavandería es accesible a todo huesped sin importar la hora. Maquina de hielo gratis en todos los pisos.
Ya es necesario que los hoteles tengan smart TV en las habitaciones y acá no hay. Solo hay un elevador en todo el edificio.
10/10
Reviewed May 14, 2026Todo
N-a
8/10
Reviewed May 12, 2026Buen desayuno, temperatura de los alimentos correcta y lugar limpio y comodo
el café estaba frio y con poco sabor
10/10
Reviewed May 12, 2026Las habitaciones son muy amplias, camas muy cómodas
Poca luz al maquillarse
9/10
Reviewed May 11, 2026Bueno
Nos cambiaron de cuarto porque no servía el aire acondicionado, y nos comentaron que no había persona de mantenimiento.
7/10
Reviewed Apr 28, 2026El gimnasio
La habitación olía raro.
9/10
Reviewed Apr 27, 2026El espacio por se una suite. Quizá deban poner mas tipo de almohadas solo había 3 y éramos 2 personas en la suite.
Habia una fuga de agua en el sello del baño y se tuvo que cambiar despues de varios intentos.
5/10
Reviewed Apr 14, 2026Las habitaciones son cómodas. El desayuno estuvo regular le falta más variedad y atencion
Podrían mejorar el desayuno poniendo más variedad y mejor servicio ya que no hay nadie atendiendo, también la alberca deberían de tenerla climatizada ya que el agua estaba muy fría y así no te puedes meter.
9/10
Reviewed Apr 12, 2026Excellent Location. :)
8/10
Reviewed Apr 11, 2026Bien, buena ubicación y el desayuno no estuvo mal
Que en ese momento estaba en remodelación el área de elevadores pero es comprensible
10/10
Reviewed Mar 30, 2026Precioso calidad
7/10
Reviewed Mar 25, 2026La ubicación y el precio estan excelentes, limpieza y el servicio del personal
El equipo de climatización era demasiado ruidoso, por el clima que hacia en el momento era necesario mantenerlo prendido durante la noche, pero era demasiado el ruido que hacia, nos despertaba a cada rato
10/10
Reviewed Mar 22, 2026Está todo muy cerca
Nos tocó toallas rotas
10/10
Reviewed Mar 16, 2026Todo
Bien
8/10
Reviewed Mar 13, 2026Front desk was very helpful and food for breakfast was very delicious the kitchen staff was on top of keep that area clean.
they should provide house keeping to leave more towels when evere there is more than one guest and detail in the cleaning
10/10
Reviewed Mar 10, 2026Location
5/10
Reviewed Mar 9, 2026La cama esta comoda
Solo hay un elevador y es demasiado lento el otro esta descompuesto, no hay refrigerator ni microondas. Tampoco suficiente parqueadero. Las alfombras se miran sucias.
8/10
Reviewed Mar 5, 2026La cama y las almohadas fueron lo mejor.
No me gustó el elevador, las cortinas de la habitación, la ducha,
7/10
Reviewed Feb 24, 2026La ubicación, el tamaño de la habitación, las camas, que tiene lavadora y secadora.
que sólo funcionaba un elevador, que los pisos tienen alfombras y huelen a polvo. Que la regadera del baño es antigüa y no funcionaba bien.
8/10
Reviewed Feb 24, 2026The cleaning was very good.
The pillows were very watery and uncomfortable.
9/10
Reviewed Feb 23, 2026Ubicación y relación precio calidad muy buena! Camas cómodas y habitaciones limpias
El elevador parece de película de terror, cualquier día dejará a alguien encerrado, falta más personal de recepción capacitado para agilizar entradas y salidas
8/10
Reviewed Feb 22, 2026It was clean, breakfast was good
They need to improve the facilities
10/10
Reviewed Feb 22, 2026El baño
Todo estuvo excelente
9/10
Reviewed Feb 22, 2026Excelente ubicación, desayuno y amabilidad
5/10
Reviewed Feb 13, 2026Location
I went to that hotel like six months ago and the elevator was not working properly. Only one of the two was working surprisingly six months later the same situation and the only one working makes noise noises. You don’t feel comfortable using it.
4/10
Reviewed Feb 10, 2026La ubicación
Las instalaciones y la limpieza, la piscina climática no estaba en servicio y encontramos ropa sucia en nuestro cuarto
8/10
Reviewed Feb 10, 2026Habitación amplia ,excelente ubicación
Elevador mal estado, sifa cama mal estado, solo 2 toallas para 4 personas
9/10
Reviewed Jan 31, 2026Las almohadas
9/10
Reviewed Jan 25, 2026El personal es muy atento y el servicio es rápido, su ubicación es muy buena
Las instalaciones le hace falta reparaciones, y el elevador demasiado lento llega a ser molesto
8/10
Reviewed Jan 25, 2026Ubicación y registro rápido, área en lobby amplia y con toma corrientes disponibles.
Elevador!!! Un día sin cortina de baño ni artículos necesarios como jabón de manos o pañuelos faciales, 2o. Día pusieron lo faltante,olvidaron el café,una sola botella de agua....esos detalles son importantes!!!
7/10
Reviewed Jan 25, 2026El desayuno mal, bajamos a las 9.30 y ya no habia algunas cosas, mientras comiamos la fruta, cerraron el comedor a las 9.50 porque ya habian terminado no tuvimos que conformar con cafe de la recepcion
El elevador Sonaba muy feo al tomarlo y se asentaba de golpe en el otro elevador se veia que estaba o estuvo en obras porque se veian las paredes a media obra
10/10
Reviewed Jan 24, 2026Excelente ubicacion y delicioso desayuno
5/10
Reviewed Jan 22, 2026Limpieza
Elevador en pesimas condiciones y con muy mala imagen para el hotel, ademas de que representa un peligro para los huespedes
10/10
Reviewed Jan 20, 2026Desayuno
Elevador
3/10
Reviewed Jan 20, 2026El peor cuarto que he tenido en Hampton sin clima, aparato en el cuarto inservible
El frio
9/10
Reviewed Jan 19, 2026Comodidad en las habitaciones
De el desayuno,solo 1 guisado estaba rico,el d chicharron,y la alberca no estaba limpia desde temprano.
7/10
Reviewed Jan 19, 2026La ubicación es buena, el cuarto muy agradable y cómodo para dormir.
No servía el elevador, el desayuno muy pobre y repetitivo, en mi cuarto había cabellos.
9/10
Reviewed Jan 19, 2026TODO BIEN SOLO ELEVADORES LENTOS Y POLVO EN AREA PASILLO
ELEVADORES MUY LENTOS
9/10
Reviewed Jan 19, 2026Muy buen desayuno. Variado
Ofrecer servicio de taxi
10/10
Reviewed Jan 19, 2026me gusta la cama y su limpieza
todo bien
5/10
Reviewed Jan 19, 2026Lo cercano a mi trabajo
El elevador que no funciona, el desayuno esta terrible, los hombres de recepción uno de ellos es grosero
8/10
Reviewed Jan 18, 2026La ubicación es excelente
Es hotel está muy deteriorado, solo funciona un elevador y es muy lento. En fin le falta mucho mantenimiento.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good breakfast
- •Friendly staff
- •Convenient location
Areas to consider
- •Elevator issues
- •Cleanliness concerns
- •Room maintenance needed
Cleanliness
7.69/10Several mentions of cleanliness issues, including found items in bathrooms and poor maintenance.
Service
8.66/10Generally friendly staff, though some reviews noted issues with reception service.
Location
9.2/10Positive remarks about the hotel's convenient location near restaurants and malls.
Room Quality
7.65/10Some complaints about outdated decor and uncomfortable beds.
Amenities
7.68/10Issues with the elevator and amenities under repair.
Value for Money
8.64/10Many guests found the overall experience to be a great value.
Food and Beverage
8.19/10Breakfast received positive comments, though some dissatisfaction with options.
Overall Experience
8.66/10Overall good experiences with a few notable issues.