1/10
Reviewed Sep 16, 2026I disliked my stay at this property
I got a room with2 beds for 3 people and they limited my breakfast to only 2 people and I got it online for $129.00 and ended up paying $186.00 which is a rip off!!
English
Hotels in Chihuahua8.9Excellent(320 reviews) 
84% match
78% match
78% match
Hilton Garden Inn Chihuahua
by Hilton Garden Inn
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About this hotel
Luxurious Amenities
Hilton Garden Inn Chihuahua offers a range of luxurious amenities, including a seasonal outdoor swimming pool, fitness centre, and a shared lounge and terrace. Guests can unwind and relax in style during their stay.
Delicious Dining Options
Indulge in a culinary experience at the hotel's restaurant where guests can savor a variety of dishes. Additionally, guests can enjoy a continental or American breakfast to start their day on a delicious note.
Convenient Services
From room service to a 24-hour front desk and currency exchange, Hilton Garden Inn Chihuahua ensures a convenient and comfortable stay for all guests. Whether for business or leisure, the hotel offers everything needed for a memorable experience.
Book your stay at Hilton Garden Inn Chihuahua now and experience luxury and comfort in the heart of Chihuahua!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Sat, May 1, 2027
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Hiking
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Cycling
Safety deposit box
Bar
Fax/photocopying
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Breakfast in the room
Packed lunches
Currency exchange
Babysitting/child services
Non-smoking throughout
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Shared lounge/TV area
Board games/puzzles
Parking garage
Minimarket on site
Special diet menus - on request
Wheelchair accessible
Outdoor pool - seasonal
Kid meals
Pool with view
Heated pool
Electric vehicle charging station
Toilet with grab rails
Pool bar
Rooftop pool
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Pet bowls
Fence around pool
Pet basket
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Mobile app for room service
Themed dinner nights
Broadcast Live sport events
Room Types
King Room with Roll-In Shower - Mobility/Hearing Accessible
Up to 2 guests38 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious air-conditioned double room features a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
38 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskVideoPrivate bathroomHeatingSofaCotsFeather pillow
One-Bedroom King Suite
Up to 2 guests75 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a dining area. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
75 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaFanVideoPrivate bathroomHeatingDining area
Queen Room with Two Queen Beds
Up to 4 guests32 sqm2 Queen bed (151-180 cm wide)
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a TV with cable channels, soundproof walls, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
32 sqm
City View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskVideoPrivate bathroomHeatingCotsFeather pillowHypoallergenic pillow
Suite, 1 Bedroom
Up to 2 guests76 m2King bed (151-180 cm wide)
1 King Bed
818 sq feet
Layout - 2 bedrooms, dining area, and sitting area
Internet - WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
76 m2
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSlippersSatellite channelsInterconnected room(s) availableWardrobe or closetBottle of waterRoom service (limited hours)Daily housekeeping
King Room
Up to 2 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskVideoPrivate bathroomHeatingCotsFeather pillowHypoallergenic pillow
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(320 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 14, 2026You guys charged me double on my card
10/10
Reviewed Aug 22, 2026Limpia y organizada
10/10
Reviewed Aug 12, 2026Todo muy bien instalaciones
Todo bien
10/10
Reviewed Aug 11, 2026Todo fue excelente 👌
Todo me gustó
10/10
Reviewed Aug 10, 2026Desayuno delicioso !! La alberca es una cálida experiencia, estar en las alturas del hotel dentro del agua tibia fue una experiencia muy agradable. tambien los cuartos son de muy buen tamaño ..las camas súper cómodas.
extrañé horno de microondas
10/10
Reviewed Aug 10, 2026The view
10/10
Reviewed Aug 3, 2026La recámara amplia es cómoda y limpia. La alberca está muy padre, el hotel se encuentra en una muy buena ubicación y de hecho está conectado a Paseo central, tiene una entrada exactamente en el lugar así que de noche solamente caminas un poco para salir a cenar a alguno de los restaurantes. La atención del personal amable, excelente. Fue una estancia muy agradable.
El estacionamiento, es difícil encontrar un lugar ya que comparte con Paseo central.
10/10
Reviewed Aug 3, 2026Muy bonito
9/10
Reviewed Jul 23, 2026Breakfast it is very good. The menudo on Saturday was excellent.
Telephone not working properly when communication to other departments like room service
10/10
Reviewed Jul 18, 2026Excelente desayuno
El estacionamiento siempre estaba lleno
6/10
Reviewed Jul 6, 2026Its a nice location and a nice hotel
The air-conditioning did not work in our room, we asked staff to fix it and the technician never came so we had to sleep in a hot room
9/10
Reviewed Jul 1, 2026Excelente desayuno e inmejorable ubicación
Costo
10/10
Reviewed Jun 29, 2026Primeramente el trato de TODO el personal. Excelente. Segundo, como siempre, las instalaciones, perfectamente limpias. Tercero, la comida, deliciosa, las y los chefs, excelentes en su área y el personal que lo atiende a uno. Por éstos puntos que menciono y otros más como el seguir perfeccionándose, soy cliente frecuente desde hace más de 9 años.
Ningún punto a mencionar
2/10
Reviewed Jun 22, 2026No smart tv?
10/10
Reviewed Jun 22, 2026The place is so clean people are incredible
Did the shower the way was the sign he was spill water around the area
9/10
Reviewed Jun 22, 2026Carpet was a little dirty.
1/10
Reviewed May 13, 2026The reserved rooms where not available, early checkin also not. Cancelled whatever 2 rooms they had and went to four points.
The reserved rooms where not available, early checkin also not. Cancelled whatever 2 rooms they had and went to four points.
8/10
Reviewed May 12, 2026Location
Short staff
10/10
Reviewed May 7, 2026La ubicación excelente
Nada
10/10
Reviewed Apr 18, 2026Habitación
Nada
10/10
Reviewed Apr 14, 2026Todo
Todo excelente
10/10
Reviewed Apr 14, 2026Todo
Todo excelente
4/10
Reviewed Apr 8, 2026La localisation permet de faire du shopping aisément; et l'hôtel est facile d'accès en voiture.
La chambre était très bruyante ! Le pommeau de la douche n'était pas détartré : en allumant l'eau, les jets partaient dans tous les sens.
10/10
Reviewed Apr 8, 2026las instalaciones en general, la habitacion y la alberca, el GYM
todo bien
10/10
Reviewed Apr 6, 2026La amabilidad de los empleados La comodidad de las camas y la regadera Excelente 👌 el buffet
No había suficientes toallas en el área de la alberca, tuvimos que esperar
10/10
Reviewed Mar 24, 2026Excelente me gustó mucho
9/10
Reviewed Mar 24, 2026Hotel bem decorado, novo, limpo e agradável.
7/10
Reviewed Feb 26, 2026Ubicacion, instalaciones y elbreato d3 la mayoria del personal
No asistencia con maletas, todos los dias tener que reactivar llave de acceso, una chica de recepción nada amable y el desayuno incipido, carne dura y papas crudas
10/10
Reviewed Feb 22, 2026Modernidad.
Ambiente frío.
6/10
Reviewed Jan 19, 2026La limpieza del cuarto
La área de alberca , sucia, maltratada , la barra se encontraba en reparación pero estaba todo sucio , meseros casi nunca subían a piso de alberca para poder pedir bebidas y comida , el desayuno no era muy bueno , comida fría y cruda
10/10
Reviewed Jan 19, 2026Staff is very friendly and accommodating
Late check out and view
10/10
Reviewed Jan 19, 2026All the buildings
The parking
9/10
Reviewed Jan 18, 2026Nuevo, elegante y cómodo
No funciona bien el Internet
7/10
Reviewed Jan 12, 2026Room was clean, good breakfast and staff was friendly
Tha AC was not working nor the heat, the room was extremely cold
10/10
Reviewed Jan 3, 2026La decoración, confort y limpieza son espectaculares en todo el hotel. La ubicación es excepcional con llegada y salida muy ágil.
La falta de calidez de la persona en recepción.
9/10
Reviewed Dec 30, 2025Located, breakfast, and comfortable.
The hotel mention that Pool is warm, but it does not true.
10/10
Reviewed Dec 10, 2025No sabía que contaba con servicio a la habitación, eso superó mis expectativas.
Que la zona de la alberca estuviera abierta, por lo menos para tomar fotos de la vista.
4/10
Reviewed Dec 4, 2025las habitaciones y su diseño
el baño estaba muuuuy sucio, la taza de baño tenía orina seca, había un vidrio en el suelo del baño y el espejo estaba con muchas gotas, sugestivo de que no estaba adecuadamente limpio
10/10
Reviewed Nov 17, 2025A comfortable bed with dreamy pillows and a underground parking garage.
Bathroom could use a different shower head and more water pressure.
3/10
Reviewed Oct 24, 2025RESERVÉ POR BOOKING Y AL LLEGAR AL LOBBY ME COBRABAN MAS DE LO QUE VENIA EN MI RESERVA, EL RECEPCIONISTA ME DIJO QUE PODIA CANCELAR MI RESERVACION O PAGAR LO QUE DECIA, AL FINAL NO HICE USO DE MI RESERVACION Y ME CAMBIÉ DE HOTEL
NO RESPETAN EL PRECIO DE BOOKING
9/10
Reviewed Oct 16, 2025Las instalaciones
El personal de servicio en el restaurante.
7/10
Reviewed Oct 8, 2025EN GENERAL EL SERVICIO ES BUENO Y LAS HABITACIONES MUY COMODAS
EN LA EXPERIENCIA DEL ÚLTIMO HOSPEDAJE HABIA VIDRIOS EN LA AFOMBRA DE LA HABITACION, Y ME DÍ CUENTA PORQUE UNO SE ME ENTERRÓ EN LA PLANTA DEL PIE, AVISE A RECEPCIÓN PARA QUE PASARAN LA ASPIRADORA, SI LO HICIERON, PERO NO LO HICIERON BIEN, SIGUIERON QUEDANDO RESTOS Y VOLVÍ A TENER LA MISMA EXPERIENCIA DE CORTARME EL DIA DEL CHECK OUT, LLEGARON A LAS 9:45 DE LA MAÑANA A TOCAR LA PUERTA DE LA HABITACIÓN (CUANDO YO LLEGUÉ A DORMIR ESE DIA A LAS 3 AM) PARA PREGUNTAR SI SALDRIAMOS ESE DÍA Y A QUE HORA. ALGO QUE CONSIDERO TOTALMENTE INNECESARIO YA QUE SE SUPONE TODO LO MANEJAN EN SU SISTEMA, INTERRUMPIERON EL DESCANSO, Y HACE DUDAR DE LA EFICIENCIA DE LA COMUNICACION ENTRE EMPLEADOS
10/10
Reviewed Oct 3, 2025La atención
Todo fue excelente
8/10
Reviewed Sep 29, 2025Really hard to find parking because They shared parking with plaza
6/10
Reviewed Sep 21, 2025The property itself was nice and clean. Unfortunately there were more cons on our stays. The first issue was when we were at the pool there was two separate parties with smoking and loud music, we were with kids so this was inconvenient. The second problem was the loud music at night it went all the way through 3am. Another issue was the pool in the morning. The sign said it opened at 9am, called front desk as it wasn't open and they said 10am so we headed back to our room. We went back around 9:55am and waited until 10:10 to again call front desk who stated they were looking for maintenance to open. It was 11am when again we called as well as other people that had been waiting. Our check out was at 12 and it was unfortunate that they didnt just tell us the pool was not going to be opened.
8/10
Reviewed Sep 18, 2025La cena estuvo mal, ordene enchiladas suizas de pollo y estaba duro… no me las pude comer
8/10
Reviewed Sep 14, 2025clean room
9/10
Reviewed Sep 8, 2025muy buen servicio en todo
10/10
Reviewed Sep 5, 2025The hotel is a very nice location with an amazing view. You will have no problems fiding a good restaurant nearby.
10/10
Reviewed Sep 2, 2025Excelente ubicacion y muy buenos cuartos, cama comoda, tele grande, sillon y mesa de cafe, escritorio para trabajar, limpio, incluia cafetera y refrigerador
el wifi estaba un poco lento
9/10
Reviewed Sep 1, 2025Nos cobraron a tipo de cambio muy caro. Salió diferente a lo que dice la aplicación. Esta vez nos fallo Booking
10/10
Reviewed Sep 1, 2025Quick check-in. Beautiful lobby, spacious room with very comfortable beds, very clean, everything working properly. Zero issues with the room, hotel employees very friendly and helpful. The rooftop pool and bar are amazing, water was warm, they have a small jacuzzi area, awesome views of the city. This hotel is integrated into an upscale mall with a movie theater, some shops and bars, and a lot of restaurants, with a supermarket within walking distance as well. Hotel parking is shared with the mall which makes it a bit of a challenge, but nothing major. All in all this hotel is amazing. Will absolutely return for our next trip.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean rooms
- •Good location
- •Comfortable accommodations
Areas to consider
- •Cleanliness issues
- •Food complaints
- •Service inconsistencies
Cleanliness
8/10Multiple reviews highlight issues with cleanliness, particularly in bathrooms.
Service
9.4/10Mixed feedback on service, with some reviews mentioning warmth and attentiveness.
Location
9.5/10Location is frequently praised for its convenience and accessibility.
Room Quality
9.4/10Rooms are described as comfortable with good design and amenities.
Amenities
9/10General satisfaction with facilities, though some amenities fell short (pool issues).
Value for Money
8.5/10Some pricing issues raised with Booking discrepancies, impacting perceived value.
Food and Beverage
8/10Negative feedback on specific food items; other dining experiences not detailed.
Overall Experience
9.4/10Overall satisfaction reflected in many positive reviews despite some critiques.