HOP Apartments & Suites

Big, beautiful room on fourth floor with view. Two bed two bath with living room and kitchen. Parking in front of the property. Digital keys to access the whole building.

Property is beautiful and well maintained

We were in the loft Suite 580. It was perfect for a family with three teenagers. The deck view and accommodations were outstanding. Unfortunately, during our stay, it rained quite a bit, but overall, the suite was perfect for our family trip. We strongly recommend HOP!

I had high expectations based on the name “HOP Apartments & Suites,” but sadly, this property falls far short of what you’d expect from anything labeled a suite. There is no staff onsite—everything is supposedly “digital,” but the system is unreliable and frustrating. There’s no one to speak to when things go wrong, and getting any assistance feels impossible. The owner seems focused on cutting costs at the guest’s expense. You’re charged extra for basic things like towels, cleaning, and even creamer for your coffee—which you’re expected to buy from a malfunctioning vending machine. No bed sheet changes, no housekeeping, no service of any kind. It honestly felt like they were trying to squeeze every last cent from guests. The only redeeming quality is the location—right by the beautiful Aare river. But that’s not enough to make up for the lack of hospitality and the dismissive attitude of the manager, who refused to acknowledge simple issues (like the vending machine not accepting my card), instead deflecting with vague promises of calling a technician. Overall, this place felt more like a self-serve hostel than a proper suite. I would not stay here again.

Great location - convenient close to train station. Kitchen really helpful.

Good apartment hotel Close to main interlaken area Very expensive

I'm on a Europe trip, and out of four cities across three different countries, this has been the best place I've stayed. Not just because of the recent renovations, but because of how well they maintain the property. This place fully earns my CCN rating: Clean, Comfortable, and Near everything. But I’m giving it a CCN+! The view from room 580 is absolutely stunning, I woke up every day surrounded by the Alps. The apartment is spotless, cozy, and has everything you need for a perfect stay. You can walk everywhere, but if you’d rather not, Interlaken gives you a free city pass, yes, free public transportation all around the area! Don’t just take my word for it. Book it and see for yourself (preferably before I book it again!).

Amazing place to stay in a quiet area, but only minutes away from the train stations, restaurants, and shopping. They've just redone things and everything was super clean, the beds were comfortable, and the rooms were beautiful! We had one of the top floor lofts and literally gasped when we walked in with how nice the room was and how amazing the view was! There is also a really cool cafe/lounge in the first floor, and the hosts are incredibly kind and quick to respond to any questions or concerns you have. We wish we stayed longer just so we could experience the apartment and the building more!

My family got a big surprise immediately after we have checked in. We booked for 5 people and got the top floor suite with 2 bedrooms, 2 baths, kitchen, dining room and living room. The view from the living room is incredible. We would lay on the sofa and enjoying the beautiful Jungfrau mountain with its snow and glacier for hours. The balcony is expansive with outdoor furniture, and with million dollar view. The property was just remodeled with excellent interior and all new furnitures. The suite is the penthouse unit of a luxury home.

Amazing location , friendly staff.

Great place near the action but not in the midst of it, so it was quiet and peaceful. Hotel is right on the river, with gorgeous views to the south of the peaks. Very helpful, friendly staff, who perform concierge services for tickets etc. Highly recommend.

My family stayed in holiday and appreciated the friendly check-in, spacious apartment, and amazing views from every room.

From the moment we parked outside, you can tell everything about this place was/is done with intention. Beautiful facilities, the room we got was quant but offered stunning views and the location is easily walkable, it gave us the ability to forget we had a car. You can walk directly outside and be on the river paths that lead you immediately into the heart of the town. The gentleman at the front desk was incredibly accommodating and enthusiastically kind. I would absolutely stay here again and would recommend this place to any of my friends or family that were going to stay in Interlaken.

Was great that we could get a two bedroom room for us and our kids, with a kitchen. Food in switzerland is quite expensive, so we were able to save money by grocery shopping and preparing our own meals. Unfortunately, it was quite hot during the time we were there, with daytime temperatures around 85 degrees fahrenheit! We had fans, but no AC. We opened the windows for ventilation at night, but for some reason, there was no window nets! This allowed insects to come into our room which bothered us and especially our children! That was my only real issue with this facility, otherwise it was terrific, and the owners were nice and helpful.

Location is excellent, front desk team is friendly, good condition.

Great!

The aparthotel is somewhat dated, but it is situated in an excellent location. Be sure to book a room with a river view. It's on the pricier side, especially considering that room service is not complimentary. Additionally, be aware that the hotel charges a 100 CHF cleaning fee, even though guests are required to dispose of their own trash. None of the other hotels we stayed at in Switzerland charged a cleaning fee, and they all included free room service. Furthermore, there is only one bathroom and shower area in the aparthotel, and it is quite small.

Wonderful, clean apartment in a quiet area walking distance to everything. Laundry onsite is a nice bonus. Staff was very kind and helpful!

The rooms abd bathrooms we had were clean and comfortable. The kitchen was well equipped and the front desk was very helpfull. There is free parking on site, and everything is in a walking distance The building is a little old but well maintained. There were 4 of is and we enjoyed our stay very much

Only one washroom, one washroom was small with no place to hang clothes. Overall awesome

Outstanding view of the river, town and mountains! Very friendly staff, clean and spacious rooms and tasty local breakfast. Would highly recommend and would stay here again if we visit the area again!

Everything is good except that it is kinda tiring for our big family of 9 with young kids to lug 9 big luggages to walk to apartment from train station during arrival and check out. Otherwise , it is perfect as It provides full facilities very suitable for family. The view from room is excelelnt. Get to see mountain and lake.

Wonderful location, many stores and restaurants. convenient to both train stations. staff helpful in providing direction in arranging an excursion. Rooms were clean and quiet. The Swiss don’t under-feed you so heating up leftovers from the night before in a microwave would be the only suggestion that i would make. If you’re thinking about saving a few francs by dragging your luggage..better be in good shape. $20 chf for a cab…we’ll worth it.

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Very convenient location walkable to the shops and restaurants, comfortable stay with clean and spacious apartment.

Sven was amazing and the location was perfect! They serve you a lovely breakfast in the morning. Could not have asked for a better stay!

Very clean with Amazing view and pleasant stay.

I found this hotel costly and the cost to value is poor. My room had ants roaming everywhere. Being from the USA my expectations were very high. This hotel/Property is definitely not the worth price I paid for this hotel

Nice view, clean, quite, secure and the owner were very nice. I will stay again

Wonderful property run by a very-welcoming couple. Their local knowledge was really helpful as we explored the Interlaken area. Breakfast was also a real treat with all local food and a great dining room looking out to the mountains. This place is an easy 10 out of 10. Can’t think of anything they could have done better 😊

All perfect from A to Z , next to river , panoramic view to mountains, centre is so closed 5 min , the owner of the hotel always available for all kind of support . Perfect for families, quite area ،

Nice hotel in beautiful setting on a river. Privately owned and operated, the hosts were most accommodating and gracious. A little walk to the town area but the scenic setting made it a joy.

Beautiful view, good location

interlaken is pricy

We were welcomed by Camille after a very challenging day of travel. She was extremely gracious, helpful, spoke perfect English, patiently answered all our questions, and was careful to provide very helpful directions. She made our stay a delight. The hotel is conveniently located halfway between the two train stations (about a 10 to 15 minute walk to either). Breakfast provided a good selection in the dining room overlooking the river.

It was amazing ,hotel team work very very nice spicily (Manuel) he was helpful freandily ,and the authors

Great location

The hotel was in a great quiet location. Only a short walk to either station, west or east, and a pleasant walk along the river. Had a superior room which had a lovely view of the river and mountains and could watch hang gliders in the distance every morning. However, the room was rather over priced for what it offered and apart from the view was not what you would expect from a 'superior' room. The beds were very uncomfortable and the room was very hot at night. Need to have A/C or at least a fan to use as you can not leave the patio doors open at night due to the bugs .Made sleeping very difficult in July. The breakfast was fine and the afternoon tea was a nice thought. Wi fi was awful though. Rarely able to get it in our room but you could get it downstairs. An iron in the room would be a good idea. Overall liked the location, view and the staff were friendly but rather over priced for the amenities.

Perfect location, friendly staff, high speed wifi,close to train station, fantastic visions around, tasty breakfest, free afternoon cakes and coffe.......

Great location, great mountain view, comfortable room and bed, clean and good breakfast

The best staff we have encountered in our Switzerland trip! Everyone was friendly, kind, and helpful. The view from our room was spectacular, also! Only downside was the tub was slippery making showering tricky.

The bed are too soft that I don't feel comfortable each morning.

Initial was not happy but when I saw the view it was great. Wifi not so great.

A good standard hotel situated on the waterway between west and east Interlaken, with good views from the balcony into the town and the mountains beyond. About ten minutes walk from the train/bus and ship stations on the West side and 15 minutes to the east.Excellent service at reception and at breakfast, with a good choice of food. Rooms, including the bathroom are compact, with tea and coffee making facilities. Some noise transference from adjoining rooms may disturb lighter sleepers.

This is my third stay over 8 years or so. Its in a great, quiet location with private parking which is key for me. My single room was clean and tidy but very very hot even with the balcony door open all night. Hotels at this price really should have air con. The WiFi signal was fine although I was above the bar restaurant so perhaps no surprise. It was very slow / unusable in the evening as I guess everyone was on it. I used the hotel as a base for a couple of days driving around the alps and for this it was superb. Staff were very nice. Just needs AC really...

It was nice the room I stay in front of river and Jungfraujoch mountain view. Location is good convenient to walk anywhere, Walk to Interlaken OST take about 8 mins by riverside path, NO AIRCON & No Ceiling Fan provides, stay during AUG summer room is hot, the staff advised me not to close balcony door for night, or you can rental a stand fan from staff charges CHF10 per night.

The hotel is lovely and the staff are amazingly friendly. I just wish they had air conditioning in the rooms as it does get very hot in the summer, especially if you have a mountain view room, hence the lower room comfort score. Other than that the place is spotless and very comfortably furnished. This was our second trip to the Goldey Swiss.

Location is excellent. 8 min walk hence, not too close to the town center. However, the best view of Swiss Alps and river from the balcony. Some of the staff is sweet however, they get very rude upon the check out timings. We were delayed by 20 mins and did communicate that to them but had constant calls and house keeping guests banging and barging into our room (But thats all of Europe). Upon check out they gifted us a chocolate bar which was a sweet gesture.

It wasn't a pleasant stay. Mosquitoes in the room. No value of money.

I stayed here 3 nights: 17/7 to 19/7 inc. I was in a single room which is on the side of the building but still has views over mountains and the old town. The room was quite small with a lack of surfaces; there was one small table and no bedside table. The single bed was comfortable and there was a neat efficient shower/bathroom. There was a balcony with table and chair. The main problem was the lack of air-conditioning; as temperatures were 30 degrees plus it was uncomfortable. There was a good substantial breakfast and a lounge where free coffee and cake was served 2pm - 5pm. Diane and her team provided a very good service and were helpful regarding sightseeing options. The hotel is a 15 min walk to Interlaken Ost and 20 minutes to Interlaken West and 10 minutes to the centre of town. Overall I would recommend this hotel for a comfortable stay.

Great location. Magnificent views. Only 5 min walk to town and 10-15 min walk to either railway station. Good selection at breakfast and could help yourself to coffee and cakes for afternoon tea. Staff friendly and informative. Even has coffee and tea making facilities in the room. Overall a most enjoyable experience.

Get a balcony view. Your right in front of the water and you can watch the paragliders head into town for a landing. Located between Ost and West Interlocken, both close and within walking distance. Helpful staff, clean and updated. Only problem was I could only get Wi Fi on the main floor. Still one of my favorite hotels. Pool near by for hot days.

A very nice hotel close to the lake with a very good view. It is bit of a walk from both stations & not easy if you got luggage. The room was clean and tidy and the staff very friendly.

Riverside hotel with excellent view. Very neat clean well laid rooms with all facilities of high standard. Staff is friendly & hospitable. We are carrying cherishable memories of our stay with Goldey Hotel & are looking forward for another stay with them.

Everything is good except the room doesn't have Air Condition which mean during Summer room can be stuffy with no ventilation. Mobile fan are available just need to inform the hotel desk.

I confess that I was originally eyeing the Victoria Jungfrau for our stay. The pricing was a deterrent plus I wanted to be on the river. Very wise decision. The Hotel Goldey was a rare find and I am so thankful that I discovered it. I will be returning. The hotel is located on the river in a very quiet part of the city with little to no night noise. The peaceful atmosphere is every travelers dream. The reception staff goes above and beyond to insure your stay is perfect. We were upgraded to Room 402 which I would recommend highly. The views are unsurpassed with two balconies, one a view of the river and the other of the mountain. The suite is spacious offering a dining table for 4, small living room with king bed and another separate bedroom. By European standards the room is huge, beds are extremely comfortable and the suite overall immaculate. The Swiss are known for their cleanliness and the Hotel Goldey takes it to another level. It truly was spotless. The breakfast buffet is plentiful and the view from the dining room is simply breathtaking. I am looking forward to my next stay!! Back to the Victoria Jungfrau. Just to give a heads up. It is located in a very busy and noisy part of the city with heavy foot traffic. Beautiful façade, absolutely but if you are looking for a peaceful night's sleep and a bit of tranquility, by all means book the Hotel Goldey.

What a beautiful place to stay. We want to come back here again.

Situated between Interlaken West station and Interlaken Oct, this hotel provides a quiet and comfortable stay. The location is not particular convenient but it's a easy walk to both stations. View from the room is nice. The staffs were very helpful and gave us a lot of information on tickets and travelling.

Everything was good

This hotel is really a 3-star hotel, so don't expect much more. Rooms a clean and beds are ok. Breakfast and area in front of hotel by the river and views are great, but parking side entrance to the hotel is not very welcoming, and there will be nobody at front desk during the night. also it was a bit annoying hearing our neighbors through the wall. But honestly price of room isn't really justified.

This comfortable, quiet Interlaken Hotel sits beside the river away from the bustle of the city and with stunning views(when the clouds cooperate) of the snow covered mountain and paragliders spinning into the park beyond. The staff is very friendly and the breakfast is expansive. Internet only works reliably in the lounge.

My husband and I stayed here in August 2014. The hotel room was very clean and had a GREAT view of Interlaken and the mountains. The staff was always accommodating and actually had our room ready for us 2 hours before check-in was even supposed to start! We did have free wireless connection (although it was a bit spotty at times) and free breakfast. The hotel is a bit of a walk from the Interlaken West station (roughly 10 minutes), but we didn't mind the walk into downtown Interlaken or Unterseen after we had dropped off luggage (very pretty walks). The hotel is an easy walk (under 5 minutes) to both Husi Bierhaus and Citta Vecchia if you are looking for good restaurants nearby (Husi's beer list is awesome). Overall, we really enjoyed our stay here, but we did find it to be a little expensive compared to the other hotels throughout Switzerland we stayed at that were similar quality.

Very friendly!

a littel walk from both the stations. Hotel was nice ,staff excellent. No fans though and no AC . Was little hot and being used to the ac in Toronto we were looking for a fan at least. Had to shell out 10 CHF / night. which i feel should be complimentary as we already paid 600 CAD for 2 nights !! other than that no issues great view next to the river !!

The view from our room was fabulous. It overlooked the river and we could also see the beautiful mountains in the distant. The environment is very peaceful and you can feel the connection with nature. Tip: if you open the balcony door or windows at night, you should turn off the lights in your room and draw the curtains otherwise some insects may fly into your room.

Good location! Amazing snow capped mountain view. Only downfall is room was too warm and no fanbwas available. But friendly and helpful staffs.

Fabulous hotel with lovely helpful staff. Immaculately clean! Will definitely stay here when I return to Interlaken.

Warm and welcoming even tho it was raining. Wonderful food and rooms.

staff were exceptionally helpful

Beautifull location, Magnificent view, very clean, delicious breakfast

The hotel is fantastic, the staff is incredibly helpful. It's quite a bit of a walk from the station which can be especially difficult with luggage (and a bit daunting late at night which is when we arrive). Overall, we had a lovely stay at the hotel but I wouldn't recommend the mountain view rooms. They are right next to the lift so it can get quite noisy and the river view is MUCH MUCH better! The breakfast is fairly good as well and I would recommend the hotel overall.

Great hotel, with excellent staff support. Ask for the mountain view rooms and you will not be disappointed. View out of my balcony in the morning was superb.

The hotel is about 15 mins walk from the train station, I personally feels that it's east to get to the hotel from Interlaken west station. The hotel has a wonderful view of the mountains and a quiet river just outside of the hotel. Very relaxing and peaceful. Hotel receptionist was friendly and lots of personal touch by the hotel to make you feel at home.

If driving a car, the hotel has outdoor parking. It is very quiet and comfortable and conveniently located. The views from the restaurant and lounge are beautiful on a clear day.

Lovely hotel with friendly staff. Very clean room, it looked freshly decorated and had a side view of the river.

I was unlucky to get a single's room; it was very tight and inconvenient. Hotel location, views, cleanliness all are excellent ; the reception staff are very friendly and cooperative. If one gets a double room, the hotel would be a good choice to spend few days in

Pleasant stay. After coming back from Jungfrau, kids went to the nearby big snow mountain view swimming pool with diving board. They love it. Hotel staff is very helpful. The only thing is that it is a little far from train station. But it was a very nice scenic walk for us along the river.

Great hotel with good location and excellent staff. View from hotel is very scenic.

The hotel was adorably quaint and the staff were very friendly. I was able to check in early and the breakfast spread was excellent. They even left an umbrella for me in my room because it had been so rainy! The view was great, although it was cloudy for my whole stay.

Excellent breakfast, beautiful view and a nice walk by the lake from the 2 stations if you do not have any luggage.

The view from our room 205 was superb! We can see the beautiful mountains and the river. Very picturesque. The hotel is located on the other side of the town, a peaceful and quiet area. It is central of both two interlaken stations though interlaken west station was slightly nearer. The staffs were wonderful and nice. They were very helpful to provide us with information on what to do at interlaken. And I really appreciated the gestures and things that they do to make us feel welcomed. The hotel offers complimentary high tea, offer the use of umberalla without asking and the mini gifts and personal messages.

Hotel is located right on the river. We had a mountain and river view room with a balcony. The view was beyond words...absolutely beautiful. Hotel staff was so friendly. Front desk girls were helpful and super nice. Breakfast was good and enough to eat. Beds were average.

staff was great, as was breakfast. terrific value. room was clean and pleasant.

Staff was excellent. Located on the banks of river, with a convenient footbridge to walk to the center of town, this was a delightful one night stay over before traveling up to the Top of Europe and Schilthorn.

Excellent location right on river. Service was impeccable! I liked everything about this experience. Free parking right in front of hotel. Excellent breakfast and afternoon tea and cookies. Diana was an awesome manager and the entire staff was the best.

i had a nice time at hotel goldey...firstly its a long walk (15 minutes) from the metro station...n secondly the wifi has its issues in hotel rooms...otherwise hotel is very nice...view of south facing rooms is great...one should ask for south facing rooms for a great view....staff are very friendly and helpfull.

The view is superb, the staff is super helpful, and the location is unbeatable.

the location is a bit far away from the center of interlaken, and there's not many restuarants around. But the service is great, people are nice, and the room was comfortable

We have been living in Europe for 2 years and have traveled all over this region. Our stay at the Goldey Swiss hotel was the most amazing experience we have had so far in Europe. From the moment we walked in the door with our 11 month old son, the hotel staff was nothing but smiles. Our room was excellent with a beautiful view of the Alps, and there was even a personalized hand-written welcome note on our pillow. The staff had already placed the baby bed in our room, and even had a baby towel and wash cloth hanging in the shower for him. The hotel is in the best location (in my opinion) to walk alongside the river through Interlaken. The food was very well prepared and the staff was very attentive to our table. I highly recommend this hotel for anyone wanting to travel to Interlaken. We will definitely stay here again before we leave Europe.

Lovely location on the river & a short walk to either train station. The hotel is very very clean & recently renovated. It is compact though & I would have liked the bathroom & in particular the shower to be a tad larger as it is very small. Staff are very helpful, the room is quiet & the food is good.

Our stay was a great experience, very warm and friendly staff, also very clean and pride of ownership showed through. We would definately stay here again. A very good three to three and a half star hotel.

Fantastic food very good location fantastic view of the lake quite intresting place and freindlly staff

A lovely hotel. The staff were very friendly and helpful at all times. The only criticism I have is that the bathroom was a bit inadequate in as much as it was small and there was no room to put anything. I would certainly recommend this hotel to people and hope to return myself at sometime in the future. Also the location was excellent.

It is an incontrovertible fact of life that Switzerland is horrendously expensive - and the Goldey Swiss Hotel is no exception. However in the context of the host country and Interlaken in particular, it is competitively priced. We paid extra to have a mountain view - and it was worth every penny. To stand on the balcony and listen to the sounds of the river and watch the ever changing vista of the mountains in general and the Jungfrau in particular is a delight. And to be a few hundred meters away from the busy main streets of the town is an advantage.The room was comfortable - though hot in the unexpectedly warm weather. The public rooms, lounge, dining room and garden are all furnished and decorated with taste to present a relaxing and comfortable environment. The staff are friendly and helpful. The included breakfast was a good start to the day with the choice of hot food and the cold buffet. All in all we were very happy with our choice of hotel and would happily return. We shall take note of the advice of the Manager and book far in advance to ensure we get the view we want.

We received a warm welcome on arrival and found the hotel staff very helpful throughout our three night stay. The hotel is next to the river Aare with direct access to the riverside footpath for access to the town centre and public transport - 10 minutes walk. Its in a quiet area away from the bustle of the main hotel strip. We had a room overlooking the river with a small balcony where we were able to sit out in the evenings. The room was clean and in good condition with plenty of space. Breakfasts were excellent - possibly the best in our week long Swiss trip. A set menu is offered in the evening which represented good value but we chose to eat elsewhere. A nice touch is the complimentary afternoon tea and cake. We had good weather during our stay with views through to the Jungfrau. However, somebody did allow a multi-storey hotel to be built in the town centre and while it does spoil a little what would otherwise be a perfect view.

Wonderful hotel. Staff really friendly and helpful. Lovely relaxed atmosphere. Not much noise from neighbouring rooms. Free afternoon tea and cake very welcome. Lovely central location alongside river walkway.

A bit far , and have to walk a mile go get anywhere, but excellent location, very good

Hotel staff were very friendly and helpful. The beautiful riverside location was excellent - a short walk to the station or into town. It was a bit noisy during our stay as children were running round the corridors but it was quiet after 11pm. I didn't notice any air conditioning so it might be rather hot in summer. We didn't use the nearby pool but this is an additional benefit of staying here...

Room was smaller and simpler than I expected, which makes in kind of pricey for what it is. However the room has all the amenities you would need, it is comfortable, warm and most rooms have an excellent view! The sound of the flowing river is nice too. Free Internet in the lounge, great breakfast in the dining room, coffee and cakes at 5 is nice. Extremely friendly and helpful staff, can offer advice on activities, make booking for you and even order a pizza!

The location is fantastic and we were fortunate to have a room with a view of the river. Rooms are comfortable but a bit sparse though we did not find that to be a problem. Breakfast was included and was very good. Free loaner bikes and staff is friendly and helpful. Only complaint is that the rooms are very warm and have no a/c. I saw this complaint prior to booking but figured since we were visiting in early May it would not be a problem. However, we were very uncomfortable, even sleeping with the door open. A fan in each room would be helpful and a window a/c unit even better.