Enlux Hotel

Good location

Clean

Staff and size of room

At the time some lifts out of order so long waits to access floors

Good location to visit famous attractions by walking. Great views from floor 49 rotating breakfast restaurant. Good clean comfortable quiet room on non smoking floor. Very helpful staff at reception and on the floor service

Pillows too thick but got used to them

l’établissement annonce une piscine et un spa - les deux sont fermés À 6h30 au petit déjeuner rien n’est prêt (même si c’est relativement bon)

Somewhat dated property. No longer a luxury hotel.

Great hotel. Very clean and room was well presented and spacious. The shower and bathroom facilities were really good with great water pressure. The revolving restaurant on the 49th floor was a fantastic view for breakfast every morning. Amy was very helpful with insights into the local areas and suggestions on shopping and dining locations

We often stay at this hotel when visiting family. It has been a dependable respite in an ideal location. Close to Black Tiger Springs, Damming Lake, and Thousand Buddha Mountain.

Thanks to Alex, he was very accomodating and helpful to my needs! 😊

The hotel exceeded my expectations and the staff was extremely attentive and accommodating. The room was beautiful and included breakfast buffet was wonderful. We are Americans and they made us feel very much at home. This entire experience was a perfect introduction to Jinan.

Bad Smoking smell in room, even though I asked for a non smoking room

one of the beat locations in jinan. great facilities both in the whole hotel and rooms. great staff. but, smoking smell ans moldy smell in the room i stayed. i am sensitive to bad smells. so i give 4 stars

This hotel has exceptional high level services. Best location, everything is nearby and walkable.they have best view to all the interest place. They have a silver sky restaurant at 49 floors, rotated restaurant to see all the view!

The hotel itself is clean and spacious. However, the room got so hot as the AC doesn’t go lower than 22C, so sleeping was difficult even with the fan they provided to help. Over all great location. The bar is no good but the top floor buffet restaurant was decent.

The room is large enough by a Chinese standard, well equipped but rather dark. The breakfast is good but one downside is the noodle isn't good. The Italian restaurant is very good by an international standard and decorated in a pretty posh fashion. Worth giving a go.

Very convenient location. Hotel was old… facilities old. Room was. Wry smell for two beds. Very small beds too.

Excellent hotel, close to the highlights of Jinan. Very friendly and helpfull staff in the business lounge. Hannah Wang will assisted us for all our questions. Breakfast is mixed asian-western on the panoramic highest floor. The gymm is well equiped.

Nice service including breakfast.

Very confortable place to stay, rest, eat and enjoy evenings especially the club lounge with our professional and friendly Hannah and Alex, taking good care of us. Nice breakfast in the morning and very good Italian restaurant at the second floor

I lived at Sofitel Jinan for 4 months. During this time I've met special people who helped me a lot. In the Club, special thanks to Sarah, Cindy, Mia and Alex, for being so supportive and caring ❤! To Amy, the frontdesk Manager, for everything she has done to make me feel comfortable, many thanks too!! The staff is generally very kind, efficient and helpful. Finally, I'd like to thank and congrat Mr. Uwe Guemmer, General Manager, for the great work he is doing in the Hotel.

I had a lovely stay at Sofitel in Jinan, so lovely that I wish I had stayed longer. In particular Mai, Mia and Alex in the Executive Lounge made it a wonderful stay. The room was comfy, stylish and with a great view of Jinan. The circular shape of the building gave me a great view from the room on the 41st floor. The breakfast in the revolving restaurant on the 49th floor is also not to be missed, they have a solid selection of both Asian and Western food. Next time, I will go for the afternoon tea up there. Members of staff at the reception, in the restaurant and in the lounge were both very attentive, helpful and spoke English very well. Plus for attention to detail - for example when it comes to decorations in the rooms and solid fabric napkins in the breakfast restaurant. I did not try the pool, but it looked very nice. What I missed: Cheese for breakfast - and a yoga mat at the gym. The carpet in the gym should probably also be retired soon.

El personal es muy amable, hablan un poco de ingles, esta muy bien ubicado, el autobus del aeropuerto esta a una calle asi que es muy facil llegar,te dan tips y guia para quete puedas mover y revomiendan lugares, ademas su restaurant giratorio esta padrisimo, y las habitaciones son amplias y comodas.

Guest relations are the heart of Sofitel's vision. 宾客关系是索菲特服务理念的核心。 We believe tomorrow's luxury is more about experience. 我们相信未来的奢华已超越体验。 ——Sofitel Jinan Sliver Plaza 济南索菲特银座大饭店 1999年，济南索菲特银座大饭店开业。2013年，伴随索菲特品牌完成重新定位，酒店亦完成全面升级，成为泉城首家国际奢华品牌酒店。 济南索菲特银座大饭店位于历下区泺源大街66号，紧邻城市中心地标——泉城广场，距济南遥墙国际机场约38km，车程40分钟。 一、行前沟通 出行前，邮件询问酒店设施开放情况，并请求礼宾部代收快递。 预订部工作人员Jean及Linda答复及时得体，符合品牌服务标准。 二、抵达酒店 15日15时抵达酒店，入住期间，于不同时段多次乘车出入酒店，入口处均有工作人员值守，服务热情得体，特殊时期，尤为可贵。 步入大堂，完成测温后，工作人员将主动上前询问是否需要行李服务，值得肯定。 前台工作人员Mia Zhang办理入住手续规范高效，且鉴于疫情防控期间行政酒廊暂停开放，特在介绍行政礼遇替代方案之余，主动提供多张欢迎饮料赠券以作饮品补偿，考虑细致周全，非常感谢。 三、客房 客房由普通套房升级至尊享套房，面积70平方米，空间开阔，布局合理。 经翻修后，设施现代化程度较高，电动窗帘、智能马桶兼备。同时，电源设置充足，使用便利。 迷你吧及客用备品配置亦相对充足，illy胶囊咖啡、Lanvin洗护用品皆符合品牌定位。行政酒廊暂停开放期间，宾客每日可免费享用迷你吧内软饮2听。略为遗憾的是，地产饮用水及川宁茶饮于该房型而言，品质感稍逊。 此外，作为“ALLSAFE 安心悦界”计划认可成员，酒店客房备有计划介绍卡，同时，宾客也可通过电视收看计划宣传片。 景观方面，得益于优越的地理位置及高楼层，宾客可于客房内欣赏泉城市景。美中不足的是，玻璃清洁度有待加强。 入住一段时间后，适才收到欢迎礼，就会员等级而言，配置颇具诚意。 四、设施与服务 酒店康乐设施齐全，健身房与泳池兼备。 服务方面，酒店服务团队整体呈现卓越，餐饮部门表现尤为亮眼，下文将单独叙述。除此之外，其余部门亦不逊色。 具体来说： 15日下午约16时于礼宾台领取先前请酒店代收的快递，请工作人员代为拆箱后，对方随即主动提供手提袋，服务热情周到； 17日下午16时离店，礼宾部工作人员热情相送，主动为我安放行李，非常感谢。 略为遗憾的是，入住期间，客房并未进行夜床整理，与品牌标准不符。疫情防控期间，如若无法提供此项服务，亦应预先声明。同时，客用备品补充存在遗漏，入住次日，未补充拖鞋、浴擦及浴缸处洗护用品，此方面成本控制未免稍显严苛。 五、餐饮 BAR 66 大堂吧： 目前，行政酒廊仍未开放，行政客房下午茶需于大堂吧使用。同时，会员欢迎饮料亦于此处兑换。 餐品方面，行政客房下午茶配置为一款自选甜点&咖啡/茶/冻果汁，甜点出品水准尚可，整体无功无过。 会员欢迎饮料设置则稍欠诚意，仅有常规碳酸饮料可选，显然与索菲特品牌定位不符。 幸而，卓越的服务在一定程度上弥补了餐品方面的缺失。 入住首日，Tina Liu查询到入住信息后，即全程以姓氏相称。在我点选红茶后，热情询问是否需搭配鲜奶或柠檬片，值得肯定。 次日当值的男士，服务同样优秀，不仅熟知我的下午茶饮品偏好，做事亦细致周全。在我选择于享用下午茶时兑换欢迎饮料的情况下，主动询问欢迎饮品是否需要装袋。 由此不难看出，酒店交接工作与培训工作的到位。 百花园 中餐厅： 百花园中餐厅位于酒店20层，自高楼层客房前往需于首层或6层换乘电梯，略有不便。 餐品方面，出品尚可，食材新鲜度较好，于雅高A佳会员而言，性价比不俗。然而，论烹饪风格，个人更偏爱同城美爵酒店的乐轩华中餐厅。 与大堂吧相同，服务亦可作为加分项，为我点餐的女士，同空乘一般，采用蹲姿与我交流，令我印象深刻。用餐完毕后，电梯间亦有工作人员询问用餐感受，餐厅整体服务水准颇高。 银顶 旋转餐厅： 银顶旋转餐厅为酒店全日制餐厅，各时段呈现水准参差不齐，需分时段评价。 早餐时段： 餐品出品尚可，但服务欠佳，连续2日皆无人领位，欢迎茶/咖啡亦需自行索要。且餐具配置存在一定主观随意性。个人认为，早餐时段综合呈现远低于酒店整体水准，无法契合品牌定位。 午餐时段： 午餐时段，餐厅整体呈现极佳，与早餐时段对比鲜明。 首先，餐品准备颇为丰盛，除受限于疫情影响未能提供刺身外，小龙虾、马卡龙、鸡尾酒一应俱全，另有限量炖盅附送，配置不输部分同档酒店晚餐。 其次，服务细致周到。例如，工作人员发觉我在擦拭餐刀后，当即上前询问是否需要更换；先前于中餐厅为我点餐的女士，见面后，主动上前问候并询问用餐感受。凡此种种，皆令我印象深刻。 Happy Hour时段： 行政酒廊暂停开放期间，“欢乐时光”晚间鸡尾酒会以套餐形式呈现，由全日制餐厅负责送至客房。首日套餐较次日更为丰盛（图为首日套餐，次日无中式凉菜品牌及橙汁），除无饮品可选外，配置诚意尚可。 六、周边玩乐 酒店地理位置极为优越，紧邻城市中心地标——泉城广场，宾客可轻松前往市内各处。 此外，大堂与银座购物中心相通，餐饮购物选择丰富。 七、整体评价 整体而言，酒店位置优越，设施便利，服务更堪称卓越。 虽受疫情影响与成本控制需要所限，呈现尚称不上尽善尽美，却已足够令我满意。 以上文提及的工作人员为代表的服务团队充分诠释了索菲特服务的核心，如此细致周全的人性化服务，也正是索菲特品牌的核心魅力所在。 在我看来，酒店无愧于泉城首家国际奢华品牌酒店之名，值得作为到访济南的首选。

酒店位置方便，出名嘅景點都在附近步行前往就可以、隣近食街、購物中心隣近都有。員工服務態度好，非常幫忙。

구관에서 1박 조식 포함으로 머물렀습니다. 구관은 다소 오래되긴 했지만, 정리되어 있었습니다. 조식은 매우 다양한 음식들을 맛 볼 수 있었습니다.

너무너무 편안하게 겨울 호캉스를 즐길 수 있도록 해준 Sofitel Hotel. 내부도 깨끗하고 편안하게 책을 읽을 수 있는 공간이 준비되어 있어 좋았습니다. 다음에 지난에 가면 또 이용할거에요.

I stayed a total of 6 nights in this hotel. The lobby was impressive and big. My hotel room was like a mini apartment but the lighting and heating could be improved. I slept well during my stay there but it was cold whenever I had to use the bathroom at night as the insulation was not great (however it was also extremely cold in Jinan). I did not have breakfast in the hotel, preferring to trawl the local eateries but I did have one dinner at their Italian restaurant that was mediocre.

Overall, it was great. They offered free breakfast at their business floor. Only problem was we cannot adjust the room temperature which made it rather hot and slightly uncomfortable. Guess it was centralized.

Excelente servicio, amabilidad del personal un hotel muy cómodo, bien ubicado, a una calle sale el transporte para el aeropuerto, definitivamente me volveria a hospedar, tienen un restaurant giratorio

房間的乾淨度相當不錯，暖氣的溫度對於從南方來的人來說，是相當重要的。酒店的空調溫度相當不錯，若是可以讓房客適度的調整，那就更棒了。

Close to the tourist must see areas. The springs and the lake

【地點】:離趵突泉走路約10-15分鐘，且周圍吃的選擇相當多，樓下結合購物中心。附近還有另一個購物廣場腕上八點還有水舞秀(約20分鐘可以免費參觀) 【服務】前台服務親切且專業，此次更幸運被升等到行政房。早餐餐廳人員態度也很好ˋ，補菜速度也非常迅速 【設備】隔音相當好，雖緊鄰馬路，但有二層隔音玻璃，完全聽不到馬路的聲音。房內設備齊全，且都很新 【早餐】位在頂樓的旋轉餐廳，選擇多、口味佳，還可以一覽濟南的風景，讓人心曠神怡 【美中不足】若真的要說不好的地方，就是低樓層要去餐廳，須先搭到22樓轉乘可達高樓層的電梯，其餘都不錯

Stayed one night - checked in the 19th October. Check in was quick but getting to your room took an age as there are few lifts — some go to 24 the rest to 49 My room was hot and smelly. Room service was good value but you need a PhD to navigate the menu — loved the cheesecake In the late evening the smell got worse and I noticed black smelly fluid — not crude oil — bubbling up the overflow drain in the bathroom. The call for help was slow to be understood until I got forceful and someone needed to check my room. Within minutes many phone calls and maintenance visits — upshot within 35 minutes I was moved to a Club Room. Appreciated as it was cooler But a sleepless night Breakfast buffet on the top floor — brilliant

酒店设备陈旧。不好

49층 회전 레스토랑에서 전망을 즐기며 조식을 먹을 수 있습니다. 12세 미만 어린이 조식이 무료입니다. 웰컴 드링크와 웰컴 과일이 제공됩니다. 표돌천, 천성광장 등이 도보로 이동 가능합니다. 지하에 슈퍼마켓이 있는 대형 쇼핑몰이 호텔과 연결되어 있고 길 건너에도 대형 쇼핑몰이 있습니다. 프론트에 영어대화가 가능합니다. 친절하게 응대해주었습니다. 생수가 넉넉하게 제공되었습니다. 수영장이 너무 깊어서 어린이가 이용하기에 어려움이 있습니다. 금연층 금연룸이었는데도 담배 냄새가 났습니다. 냉장고가 있었지만 이용할 수 없었습니다.

The room and bathroom was above my expectations. I loved the bath and the comfortable bed which was huge.. It was one of the best hotels and room that I have stayed in. I will definitely be visiting it again.

Excellent! My family and I stayed here in early September. We enjoyed the breakfast buffet with a wide selection of Chinese and Western dishes- there was plenty of food options for the three of us! We had a family room and my son (age 8) loved the fun dragon blanket that was put on the bed for him. The family room was very spacious and clean.

The hotel is really great. The rooms are spacious and cleaned daily. The food in the hotel is versatile and there is something for everyone. For entertainment with a good mood is provided in the hotel bar. The staff is always courteous and helpful. Thanks to Meria Xiong, Vivian Yuan and Clare Zhang. I will definitely come back.

I came little early after a long flight and I was given a room Right away allowed an early check-in. Vivian and Marian at the front desk were great to work with. Also, food at the revolving restaurant was delicious.

sofitel standard，one of the best Sofitel in Mainland China，great management team. Could feel the Shandong People ‘s enthusiastic and hospitable. as the platinum member, got the room upgraded with hand writing welcome letter.

Overall, it was a great place to stay. The staff were very helpful and the location was also great to explore the city. The breakfast was great as we could have a nice meal while looking at the city at a rotating restaurant on the 49th floor. However, the last night we stayed was a bit unpleasant. We were at the non-smoking floor but someone was smoking so heavily and it came through the air conditioning. My friend had to wear a mask to avoid the smell and for a time we thought there was a fire... Please do not let any smoker stay at the non-smoking area.

昨晚check in 很晚。所以一到房間看到房型 其實有点不太習慣。但忙的下去開會也沒有多想、同事私下稍微向前台反應一下、在lobby lounge 開完會準備上來被告知換了另外一個房型、真的覺得他們非常注意客人的感覺。早餐非常豐盛、並且每位服務人員 包括廚師們都非常的客氣禮貌、看到很多服務人員在收盤子的時候、多位穿西裝的管理者、也馬上過來協助、 更感謝在早餐上服務我的 Rena 、May 和Bonnie. 更開心碰到May 和我都是同泰國來。Sofitel Jinan. You have really win my heart from now on. Quite impress right from the entrance. After a long hours delay on 2 connecting flight. Saw the welcome face from the bellman. He have really make my mood smoothly. And reception , staff in the lobby lounge and the Rena May and Bonnie in the breakfast . I am a life time ambassador platnium of Marriott. Which I have stay for more then 100 nights in the same chain every years for the past 22 years. Not really a fan of other brand. But Sofitel Jinan really make me feel I am one of their royalty guest . Which from now on. I will start to stay with this brand. Once again. thanks for everything and make me with a good mood for me to start my business meeting in next few hours. To bad that I have to leave at 5 am tomorrow to catch my flight otherwise really want to stay longer Will see you again in next few weeks.

Can see it’s used to be a 5-star hotel, but with its grand-looking yet erratic and clumsy (yes, you need someone to activate the sensor to get it moving if you are stuck) revolving door at the front entrance, you know it’s past its glory peak. Other points to note: 1. Check-in process was cold, no smile at all. We are a group of business people and we were hit by flight delays. This is the last thing we need to see. 2. Breakfast buffet spread is limited. The chefs even cannot get their own local dish Jianbing done right! I even overheard a staff complaining why guests wanted fried eggs to be fresh, and they cannot take the pre-fried ones that were lying there cold on a stacked plate. 3. My team needed a working shredder, the entire 49-stores hotel building only possess a mini-sized shredder which can only shred a quarter of A4 paper at a time! 4. You need hotel key card to go up to your floor fair enough, but you still need to tap your card twice to go to first 22nd floor to switch lift to 49th floor for your breakfast. Imagine the hassle if you forgot something at your room while having breakfast meeting halfway. 5. The shopping centre linked to the hotel is pathetically quiet selling overpriced luxury goods. The basement supermarket was pretty decent though I must say. That’s the only good thing we enjoyed. 6. TVs are playing poor-resolution overseas channels with limited choices. The local channels are in high res though if you like to watch them.

地點佳！離景點都很近，步行就可到金虎泉，繞行整個護城河～大明湖，也可步行20分鐘至寬厚里（很多美食）芙蓉坊（當地美食）真的很棒！ 步行30分鐘可達千佛山 飯店旁又有機場巴士可直達機場 房間大又乾淨，但一樓大廳的廁所很髒

Always stay at this property as families are close by and it’s very handy .. great location as well.. enjoyed our stay even it was for just a night

Very good hotel, with big and clean rooms. Perfect for business trips with enough space for laptop and quite stable internet connection. Breakafst is good, with big choice of sweet and savory food. Buffet restaurant quite good, a la carte restaurant very good.

非常好的酒店，干净整洁!豪华舒适!服务到位!地点非常完美!

Excellent location. Very nice and clean rooms. Decent breakfast as well.

The first room we were given was a smoking room, even though we had asked for non-smoking. The receptionist was very apologetic and upgraded us to a suite free-of-charge. The suite and the views were absolutely excellent!! We had a lovely time here, even had a TV built into the bathroom mirror in case we were worried about missing the news. In the bar, the hotel general manager introduced himself, great guy! The breakfast in the revolving restaurant on the top floor made our holiday to China for us. Wonderful views, massive selection of foods from all around the world. We had no problem with people being able to speak English either at Reception or key guest areas (bar/restaurant).

우선 다른 호텔에 비해 비교적 방이 넓어서 좋았습니다. 하나 아쉬웠던 점은 함께 동행한 일행들은 중국어를 못했는데, 체크인 당시 방 업그레이드 이 것을 알아듣지 못하고 ok 해버린 상황이였고 체크아웃했을 때 +197인민폐를 더 받게되어 당황했었습니다. 하지만 직원들의 친절하고 자세한 설명 덕분에 그렇게 많이 기분 상하지는 않았습니다. 대체적으로 저는 매우 만족하였습니다. 이번 출장의 숙박 장소를 잘 선택 한 거 같습니다!!

Tudo perfeito.

Stayed one night. Staff were extremely welcoming and went out of their way to please us. Room was very spacious, bed perfect, good shower pressure, big bathroom and a hairdryer that wasn’t stuck to the wall or required you to keep a button pressed to make it work ( one of my pet hates )No complaints, will definitely stay again thank you Sofitel

I am presently guest of this hotel . I always liked Sofitel chain . I find that these hotels very often have a special taste which make them a little special . And the food offer is pretty good . But sorry this one in Jinan no . Let us start from check in : fast and we’ll organised . Room probably would need some upgrading but large and comfortable. But the gym ? To be clear gym is often a weak point in the Accor hotel compared to other western TOP brand but this is really old with very little facilities : substandard! Breakfast has a lot of choice mainly for Asian customer but also for western one. I did not try the Asian good but definitely I did not enjoy the quality of my breakfast and the nice TOP floor room is too hot . In a a few words : where is the luxury?

済南のホテル10箇所は泊まったがNHK映るのはここだけ。 日本語たまに通じる。AMEX使える。 浴槽もあり&深いのが良い。

Was on a leisure short trip, away from my business trip. Decided to stay at Sofitel Jinan because of its location from the city, and of course, from the reviews gathered. Upon check in, we were greeted by Assistant Manager Mr Bill Guo. I would like to compliment him on his excellent services rendered to us. He introduced us what's nearby, solve all our enquiries throughout our stay. Before the day of departure, we needed help in booking our train tickets to Shanghai. He even escorted us up to the business centre and book it for us personally. As someone who works in the same industry, Mr Bill Guo really lived up to what is called service standard, and I look forward to meeting him on my next visit to Jinan.

Great service and helpful staff. Excellent breakfast buffet!

Convenience location to the lake, night food market, tiger spring and shopping mall just below the hotel floor. Nice hotel and good lobby bar.

Well located in the city center. Ample food and bars nearby. Will definitely stay here again

空港からのバスでのアクセスが非常に良い。良いホテルです。だだ、ロビーで待ち合わせをしましたが、椅子が少ない気がします。

뷰가 좋은 곳으로 방을 부탁했지만 끝없이 썩어가는 아파트 밖에 보이지 않았습니다.

Rooms to hot. Only way to get temp down was yo turn off aircon and open window. Bit primitive.

The room was well appointed, and the service was impeccable.

Suite was very nice. Temperature was a bit too warm.

Amy the manager and her styaff provided excellent service. We were upgraded to a suite and didn’t want to leave. Perfect location to sightsee and shop. Many excellent resturants nearby. Buffet on top floor is very good.

Very nice hotel! The only thing was that the air conditioner was not working properly

Nice comfortable room ; good location as near to places of interest

The rooms were spacious and clean.

Great location and great hotel

The hotel location was pretty good. Price is reasonable. I was asked to upgrade to executive level when check in but was not allow to use the executive lounge facilities. However this was not communicated properly by the front desk during the upgrading of the room. I was disappointed when they told me I’m not suppose to use the lounge when I went to it. I make a complaint and they just allow me to use the lounge for that particular day.

worst experience ever in Sofitel 2,3 star quality

Spent one night here between trains. Very comfortable bed and great bathroom. Would like to go back and stay longer.

Upon checking in we got uograded to suites. That’s good news. Then came the bad news. Only 1 free breakfast per room, which means only 2 for 3 of us. It was never mentioned when I booked the rooms. I have never heard of this before. It left us an impression that the hotel was trying to nickel and dime us. We ended up buying one breakfast ticket, but at the restaurant, they only asked for our room number, never even asked for a ticket, making us wonder why we need to buy an extra ticket, very bad feeling. Rooms are spacious and comfortable. Bed is very comfortable, not too hard or too soft. Water pressure is good, and bathroom is very clean. Love the bath towel, so soft.

Situated close to the square this is a wonderful hotel at a very good price.The staff are very helpful and the facilities are very comfortable.After a tricky day outside it is lovely to return to a clean quiet space

Close to shopping and points of interest. Located in the center of JiNan.

My second stay in this hotel and this time, I received a room upgrade so the room was more than decent. The Italian restaurant is great which is an ultimate surprise in such a city.

Spacious room, great bath and overall ambience. The club suite could be much better; doesn't really have good offerings in terms of food & beverage, but staff was accommodating on requests.

Everything is fine！

the hotel is connected to a shopping mall. So very easy for shopping. The night we arrived my colleague was sick and the pharmacy in the shopping mall was so convenient. The bed is very comfortable. Room is spacious. Breakfast is on the top floor with rotating floor to circle around the city view.

Excellent hotel in town. Will definitely stay here again

This hotel is very eell positioned to the centre of the city.The facilities are clean and modern.The staff are friendly and polite.

Staff are very friendly and helpful. We will definitely stay again next time! Great value.

like

The location is great the Hotel is clean and offers the right facilities the only problem is the airconditioning is set on 25 degrees day and night and cannot be adjusted it was stifling. I was told Chinese people light the rooms hot shame about other travellers wanting to adjust the heat temp for sleeping was a hotel cortrol not a room control. Would not stay hear again for this reason only Staff were polite and helpful.

A business trip but hotel is near the city center of activities.Short walk to the park and river walk which is exceptional

Brilliant hotel. Good location, excellent facilities and wonderful staff. Best hotel I have ever stayed in!

Genrally a happy experience as all the people were attentive to my needs and always helpful. Winning smiles on many.

They had a buffet on top floor and also had an Italian restaurant. Only one guy except us was in the restaurant around 8pm. The food was not too bad especially after we kept having Chinese food for 4 days!

The most obscene luxury for the price of a box room in London.

Happy to be in such nice Hotel. I extended my stay as I felt quite confirtable and relaxed.

Hotel still in good shape after opening a few years ago. It is located near some Jinan attractions and has a shopping mall attached. There is a Starbucks in the Mall, but only open during shopping mall hours. The Italian Restaurant has good pizza.

It was overally quite comfortable except the air-con was set @26 degree which makes it a steamer. This hotel has great location, closs to tourist sites & shopping centres.

All the staff were very attentive and helpful. Would stay again. Very nice business center.

Hotel is new and clean ( except for a light stain on our floor carpet ). Close to major in-city attractions, and shuttle to the airport is only 3 mins walk away. 10 ~ 15 mins taxi ride to the train station, although at rush hour traffic is bad and taxi may be a little difficult to find. Staffs are helpful for sure. The only issue we had was the heater controller on the wall. It looked easy to operate but it didn't work, which made our room too warm so we had to turn the heater off totally when we went to sleep. I agree part of this was our problem because we didn't even tell the front desk about this situation.

If only I had been staying here on a weekend, the breakfast was 'top notch' . I could have sat all morning, grazing and relaxing. Lovely hotel.

We enjoyed our stay at the Sofitel Hotel. The room is clean, the service is excellent, and the concierge is very friendly and helpful. Furthermore, it is very close to all must-see sights. We will definitely stay at this hotel again when we visit JiNan in the future.

A great hotel with a 5-star quality. Can't ask for more

Very nice hotel. Highly recommended.

My stay was comfortable. I have stayed at this hotel many times and I will book it again.However I stayed at Sofitel in Nanjing the following 2 nights and that stay was horrible. This hotel should not have been kept open during the remodel

First class service across the board. The room interior is a bit worn, but lobby is great. Singer in the lobby every night.

Very central. Many nice restaurants close to the hotel. Major Jinan tourist sites within walking distance.