Horse
Horse, Kaapschehoop Road, West Acres, Mbombela (Nelspruit), 1211, South Africa- Sculpture
English
Hotels in Nelspruit
84% match
79% match
77% match
Similar hotels nearby
Compare nearby stays with similar location, guest experience, amenities, and class.
84% matchThe Capital Mbombela
Nelspruit, ZA
4-star9/10 guest score3,258 reviews
0.05 km (0.03 mi) away
LocationGuest Experience
79% matchThe Cycad Lodge & Chalets
Nelspruit, ZA
4-star8.7/10 guest score611 reviews
0.84 km (0.52 mi) away
LocationGuest Experience
77% matchThe Coral Tree
Nelspruit, ZA
4-star9.5/10 guest score258 reviews
1.0 km (0.63 mi) away
LocationGuest Experience
About this hotel
Modern Hotel with Welcoming Atmosphere
Located just 45 minutes from Kruger National Park, Mercure Hotel Nelspruit offers 104 spacious self-catering rooms surrounded by beautiful gardens.
Leisure and Exploration
Guests can relax with a swim in the outdoor pool, wander through the splendid garden, or seek adventure with nearby excursions arranged at the tour desk.
Convenience for Business and Leisure
Featuring 5 meeting rooms, the hotel caters to business travelers as well. After a day of activities, indulge in delicious cuisine at the restaurant before unwinding in a comfortable studio or family room.
Book now for a memorable stay at Mercure Hotel Nelspruit, where convenience and relaxation meet seamlessly.
Nearby Attractions
PPK Park
PPK Park, Mbombela Ward 16, Mbombela (Nelspruit), Ehlanzeni District Municipality, South Africa- Park
Elephant & child
Elephant & child, Circular Route, Riverside Park, Mbombela (Nelspruit), 1200, South Africa- Sculpture
Atletiek Baan
Atletiek Baan, Nelindja, Mbombela (Nelspruit), Ehlanzeni District Municipality, South Africa- Park
Lowveld National Botanical Garden
Lowveld National Botanical Garden, D725, Mbombela Ward 38, Mbombela, 1200, South Africa- Forest
- Area
- Attraction
Cricket Veld
Cricket Veld, Nelindja, Mbombela (Nelspruit), Ehlanzeni District Municipality, South Africa- Park
Tennis Baan
Tennis Baan, Nelindja, Mbombela (Nelspruit), Ehlanzeni District Municipality, South Africa- Park
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Meeting/banquet facilities
Breakfast in the room
Packed lunches
Private parking
Outdoor pool
Daily housekeeping
Designated smoking area
Accessible parking
Special diet menus - on request
Kid meals
Kid-friendly buffet
Outdoor furniture
Wine/champagne
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Room Types
Superior Room with One Double and Two Single Beds
Up to 4 guests67 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
The pool with a view is the standout feature of this quadruple room. The quadruple room includes a private bathroom fitted with a bath, a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The spacious air-conditioned quadruple room features a TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 3 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
67 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomHeating
Superior Room with Balcony, One King and Two Single Beds
Up to 4 guests67 sqm2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
The pool with a view is a top feature of this quadruple room. The well-equipped kitchen has a stovetop, a refrigerator, an oven and a microwave. The spacious quadruple room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
67 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomHeating
Deluxe Double Room
Up to 2 guests40 sqmDouble bed (131-150 cm wide)
This double room's standout feature is the pool with a view. In the kitchen, guests will find a stovetop, a refrigerator and a microwave. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomHeating
Deluxe King Room with Balcony
Up to 2 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The pool with a view is the standout feature of this double room. Guests can make meals in the kitchen that has a stovetop, a refrigerator and a microwave. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomHeating
Standard Twin Room - Non-Smoking
Up to 2 guests40 sqm2 Sofa bed (Variable Size)
Guests will have a special experience as this double room provides a pool with a view. The double room includes a private bathroom equipped with a bath, a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator and a microwave. The spacious air-conditioned double room offers a TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults
Beds
2 Sofa bed (Variable Size)
Room details
40 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomHeating
Standard Twin Room
Up to 2 guests40 sqmSofa bed (Variable Size)
This double room's special feature is the pool with a view. The double room includes a private bathroom equipped with a bath, a shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator and a microwave. The spacious air-conditioned double room provides a TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Sofa bed (Variable Size)
Room details
40 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomHeating
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,626 total)
Provider-sourced guest reviews.
4/10
Reviewed Sep 8, 2026Location is great. Hotel needs renevotion the kitchen sinks are old.
7/10
Reviewed Sep 8, 2026Staff services and location.
Bathroom shower was not working properly, no charging pots next to the bed. Bedding was terrible, i didn’t understand 2 flat sheets on the bed and bed cover under flat sheets , I slept on the couch.
10/10
Reviewed Sep 4, 2026Localizacao
Nada
10/10
Reviewed Aug 29, 2026Good parking and clean room
Nothing
5/10
Reviewed Aug 26, 2026Localização
Moveis velhos, formigas na cozinha, fogão antiquado
7/10
Reviewed Aug 24, 2026Location is wonderful and also the pool which allow us to stay at the hotel for many hours. The room is also comfortable for a family visit, giving us a good experience.
Room and pool was amazing. It was a good experience and if we had any opportunity, we will recommend to our friends. Definitely a good place to stay.
10/10
Reviewed Aug 22, 2026Staff
All good
8/10
Reviewed Aug 20, 2026It’s a very nice place, especially the newly renovated rooms, they’re more modern and comfortable, it’s definitely a huge upgrade
10/10
Reviewed Aug 17, 2026Everything about the place is Good
The room it is so clean
10/10
Reviewed Aug 16, 2026Hygiene ,friendly stuff☺️and welcoming
The rooms ,swimming area ,reception
9/10
Reviewed Aug 3, 2026Easy to locate
Not enough parking in the rooms
10/10
Reviewed Aug 3, 2026Everything
None
10/10
Reviewed Aug 3, 2026Everything was amazing....the bed was big and Comfortable❤️🙏
Nothing
10/10
Reviewed Aug 2, 2026The place is very clean and the hotel crew very friendly
6/10
Reviewed Jul 25, 2026Quarto / Suite com muito espaço, ou seja, entregou o que prometeu nesse quesito.
Instalações no geral muito antiga; para uma suite com 02 quartos havia apenas um ponto de tomada para carregamento de celulares, tabletes e/ou computadores. Em apenas um dos quartos havia ar condicionado. A TV não funciona. Café da manhã pobre e com pouquíssimas opções de frutas e pães.
8/10
Reviewed Jul 22, 2026room was clean
brilliant location
3/10
Reviewed Jul 20, 2026Location was perfect as we attended the Innibos fees. Safe and conveniently located. The mall and pick up services was just outside the gate.
The hotel needs a lot of maintenance. It has great potential but has been neglected. We did prechecking but on arrival it still took more than 30 minutes to get us signed in. The room has a lot of mold, the shower didn't work properly, and the mini fridge has no inside shelves. The breakfast buffet was limited and the chef who did the eggs was obviously still training. Can compare to other hotel stays we have done.
8/10
Reviewed Jul 5, 2026Didnt had breakfast..location very good.
Thenlightbin the kitchen didnt work. There can be a little dishcloth to clean up after one self.
5/10
Reviewed Jul 5, 2026Location
Sheets not clean, room outdated, carpets were filthy and very dirty under beds. Shower sprayer not attached to wall.
10/10
Reviewed Jul 5, 2026Good location
None
6/10
Reviewed Jun 30, 2026With the money I paid I was under the impression it includes breakfast at least but nothing was offered. It also would be great to tell guests more about the surrounding restaurants.
Telephone was not working. Toilets was leaking water
8/10
Reviewed Jun 24, 2026Localização conveniente, perto dos centros comerciais, hospital. Grande conveniencia foi estar do Mall onde encontrei quase tudo o que queria. Zona não muito agitada, i. É calma
A qualidade de imagem da TV é má. A ficha não encaixa bem. Ao menor descuido de movimento a ficha cai. Não tinha mesa de cabeceira de um lado. Ie, so tonha uma mesinha num quarto duplo
8/10
Reviewed Jun 24, 2026The room and location
no comment
8/10
Reviewed Jun 22, 2026Location
5/10
Reviewed Jun 21, 2026localizacao
qualidade do equipamento do quarto, dos canais disponiveis na TV
8/10
Reviewed Jun 20, 2026Building needs new Paint
5/10
Reviewed Jun 19, 2026The bathroom wasn’t clean enough, the shower was not working, WiFi was not working
8/10
Reviewed Jun 17, 2026Localização do Quarto e a nova TV
Barrulho das motoqueiros...
10/10
Reviewed Jun 8, 2026Their rooms and the friendly staff
The room was excellent my expectations
8/10
Reviewed Jun 8, 2026The service was really good. Thank you to the staff for making my birthday special. The surprise treat and quick service was amazing.
Would have loved to have a few more glasses and a dish cloth. But these are things I could have easily asked for so I'm not pressed about it. Thank you for the beautiful service
9/10
Reviewed Jun 4, 2026Localização
4/10
Reviewed Jun 4, 2026O local está desatualizado e precisa ser remodelado.
Quase tudo
10/10
Reviewed Jun 1, 2026Everything about Mercure Hotel. I attended a training from CIDB in December 2025. It was nice to be there hence the coming back to visit this time
It’s on me. Arriving late from Boksburg and didn’t get food
7/10
Reviewed May 30, 2026Quietude
Carpet
10/10
Reviewed May 28, 2026Everything
I would lie
10/10
Reviewed May 28, 2026Everything
Everything
8/10
Reviewed May 25, 2026optima localização e empregados super simpaticos
um pouco barulhento
5/10
Reviewed May 24, 2026Location.
State of the rooms. Looks cheap.
6/10
Reviewed May 20, 2026Staff are very nice and responsive. newly refurbished rooms are much better. new TV, sofa, fridge, microwave. Rooms are clean and dust free
the newly refurbished rooms still have some maintenance issues, like the shower door needs fixing. overall, rooms need a major makeover as well as the outdoor areas and just painting the buildings would make a huge difference.
9/10
Reviewed May 20, 2026Tudo
Tudo bom
9/10
Reviewed May 12, 2026Centrally located with great staff and facilities
With us working night shifts whilst staying there we slept during the day and they accommodated us well!
5/10
Reviewed May 11, 2026Location and size of the room
There was no communication on the hotel amenities For instance, it turned out my booking did not include breakfast, this should have been communicated when I was checking in the evening
8/10
Reviewed May 7, 2026Tudo
5/10
Reviewed May 4, 2026Very good location The furniture needs to be renovated, it’s too old for the price and location
furniture
8/10
Reviewed May 4, 2026bonne étape depuis Johannesburg avant le parc Kruger
8/10
Reviewed May 3, 2026Do atendimento
3/10
Reviewed May 3, 2026Felt like an apartment so it had a lot more space than just a hotel room .
All cupboards and drawers smelled musty and mouldy, the bath taps need to be turned extremely tight to stop the water, got stuck in the shower as the door needs to be lifted to open but cannot be lifted from the inside, was not able to watch TV as no one explained how to use the apps or services on the smart TV, the plug for the kettle does not work, and although the people is not the hotel's fault our top floor neighbours were loud, scraping and moving chairs till late and a car was continously blaring its horn past ten at night.
7/10
Reviewed Apr 29, 2026The rooms are lovely and spacious.
I did not see body lotion , tea and coffee station.
9/10
Reviewed Apr 27, 2026My Rooms clean,great location, we'll priced, very central to my clients, food great, everything works, very polite staff and friendly
Nothing nog to like
5/10
Reviewed Apr 27, 2026Já conhecia o alojamento e nada me surprendeu.
Atendimento na recepção
7/10
Reviewed Apr 25, 2026Everything
The use of hisense tvs is pointless for us using Samsung as we cannot cast our own apps from our phones
7/10
Reviewed Apr 21, 2026De tudo no geral como sempre.
Fui destratada e humilhada pelo recepcionistas que estava de serviço durante a noite, um jovem negro com aparelho moa dentes. Tratou-me com superioridade e um certo desprezo diante de uma solicitação que diz a recepção.
9/10
Reviewed Apr 20, 2026All fine
Air Conditioner
7/10
Reviewed Apr 17, 202610
5
9/10
Reviewed Apr 16, 2026Localização
Internet fraca
5/10
Reviewed Apr 13, 2026Funcionários eficientes e atenciosos
Não gostei. Senti que o hotel não valhe o preço.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great location
- •Friendly staff
- •Comfortable rooms
Areas to consider
- •Cleanliness issues
- •Old room condition
- •Breakfast quality
Cleanliness
6/10Issues like smelly rooms and carpet cleanliness noted.
Service
8/10Staff is patient and welcoming, though certain services not mentioned.
Location
9/10Excellent strategic positioning, close to malls and restaurants.
Room Quality
6/10Rooms are old and in need of renovations as mentioned.
Amenities
6.5/10Limited functioning amenities with some complaints about outdated equipment.
Value for Money
7.5/10Fair pricing given the good location, despite some shortcomings.
Food and Beverage
6/10Breakfast not up to standard as indicated.
Overall Experience
7/10Mixed feelings based on overall stay and conditions.