Wyndham Beijing North

Entrance hall and breakfast buffet

Run down, unfriendly staff and swimming pool too crowded

De mooie lobby

Dat wat ik geboekt had niet overeenkwam met wat ik kreeg en dat het hotel en Booking daarna geen eerlijke compensatie wilde geven. Had een kamer geboekt met een hottub en balkon en beide ontbraken in mijn kamer.

The rooms were large

The hotel needs a facelift it’s not close to the city it looks tired definitely not modern and the restaurant at the hotel was shameful.

Spacious but old rooms

Breakfast was very basic, very old pastries and bread. Not good

Amazing room, wonderful stuff, excellent breakfast

The staff were very keen to help.

The room was very run down. The QR codes in the service menu didn’t work. We ordered room service and the dishes weren’t what we ordered and were almost inedible.

Breakfast was great - lots of options.

Prachtig hotel, met mooie kamers

De kwaliteit en beschikbaarheid van avond eten in het hotel viel tegen.

las instalaciones

la cama doble es muy chica para 2 personas.

great with lot of variety

Fantastic Breakfast

It was a bit cold

Grande ed accogliente

Ho avuto problemi con i servizi .. 🛀 bloccata .. e doccia scolava acqua

The rooms are big and clean with a toilet equipped with bathtub. The staff are friendly and helpful. The Chinese restaurant serves excellent Cantonese food. It has an outdoor area with trees and a pond but I wish the garden has flowers and benches for people to sit and enjoy the peace of the garden.

The location which is out of the way and the MRT Station is too far to walk.

Las instalaciones

Pocas opciones de desayuno occidental

早餐很棒， 1區房間很棒

Nice stay & good ambience

It is a grand hotel with multiple buildings and comfortable rooms. Has a grand staircase and excellent customer service. Disappointing aspect are the poor state behind the scenes such as the pool area and changing rooms in desperate need of repairs/ renovations. The downstairs western restaurant is affordable but we had a bad experience with cold meals and very poor service. The bare lounges also staffed with learners and just overall uncomfortable in drink service

Stayed here for work. Really good hotel. Big rooms, clean and comfortable. Breakfast was varied and enjoyable. Will stay again next visit

The hotel is located off a highway and an hour from city center. Opened more than 20 years ago but still in a very good condition. We stayed there on our TripADeal China tour. The room was comfortable and clean. The dinning room was large and the breakfast buffet had both Western and Chinese food.

The staff is amazing

The internet sucks, if you need to get work done make sure you have a backup because its terrible

喜欢酒店的建筑风格，木质色调让人感觉很舒服，酒店里的香味也很舒服，环境很好，很适合拍照，房间也很大，很安静，各种设施都很智能，前台小宋服务很热情周到，打扫卫生的阿姨都很热情，下次到北京会继续选择入住！强力推荐！

喜欢酒店的建筑风格，木质色调让人感觉很舒服，酒店里的香味也很舒服，环境很好，很适合拍照，房间也很大，很安静，各种设施都很智能，前台小宋服务很热情周到，打扫卫生的阿姨都很热情，下次到北京会继续选择入住！强力推荐！

It is a great hotel to stay at. The rooms are spacious; staff are very accommodating; the food is great; I stayed for 12 nights and did not really get bored with breakfast. Overall the place is very clean. It is a short walk to the nearest metro station, which is next to a large shopping centre.

The stay was great in general, but the concierge staff were particularly helpful with helping me arrange some transport connections i'd been having difficulty with.

Wyndham Beijing North is a huge hotel complex with great infrastructure: swimming pool, gym, restaurants and shops. The hotel rooms are well-equipped and very comfortable. The staff is really thoughtful and willing to help. Breakfast has several options for all tastes. If you are staying in this part of the city, it is certainly the best option. Definitely recommend and will stay here again when I return to Beijing!

the bed is very good

smoking smell everywhere

I liked the location and cleanliness of the rooms. The cleaner - Aimee Lei was very polite and kind. A very had working lady.

Breakfast! Breakfast wasn't great. It was quantity but not quality. Food in general was not of good quality and was over priced. In my view, nothing was cooked from scratch, all were from a freezer and warmed up [with exceptions of a few local breakfast delicacy] which I wasn't interested in.

Staff do not speak English and in the beginning they over charged me ( blocked double money required

The breakfast

The workers do not speak English

Good

Good

Nothing

I did like it very far away from everything do not book this hotel the staff do not speak english

The perfect weekend getaway. We love this hotel. The best value in Beijing for a five-star hotel. The breakfast is amazing and the facilities are incredible. We highly recommend.

We love this hotel. It is the best value in Beijing for the money. This hotel is our weekend getaway. Great breakfast and amazing staff. We recommend to all our friends.

Super clean and good hotel vibes. The large hot water spa is nice to relax. Good shower and comfortable bed. Great breakfast (try the fresh French baguette!). Good coffee shop with excellent coffee and croissant.

AV was not working well. Hot and dry in the room. Poor quality TV. No restaurant in walking distance. Hotel restaurant price is too high.

If you like me what to have a stay with less than 27 degrees Celsius in the room then do not choose this hotel. They refused to turn on central air condition. I got a new room the next day with “only”was 23, 5 degrees after no sleep for one day, because it was on the shade side Also, be aware breakfast time in the app and on the webpage are not correct.

Only the breakfast

All the employees accept the manager of the Chinese restaurant inside the hotel and one girl tha wirks there

This hotel is about an hour out of central Beijing, to the northwest, outside of the fifth ring road. It’s near the tech hubs so good for business-related stays. There’s a subway station not far away, about 5 minutes by cab. From there, all of Beijing is only an hour or so away if you’re touring. The hotel facility is excellent, with a nice spacious lobby and an interior enclosed atrium-courtyard in the central building around which the centra rooms are arranged. So esthetically pleasing. The rooms are generously sized and have an excellent bathroom layout with a nice tub for hot soaks and a separate shower. The beds are great. It’s a great place to come back to after a day at work or sightseeing. The breakfast has a nice selection of Chinese and Western food. There are several quite good restaurants in the complex, including Sichuan and Shanghai focused. The main dining room also has a reasonably priced buffet dinner. The service staff are very pleasant and welcoming I would highly recommend this hotel. My wife joined me for a weekend on one of my trips and really enjoyed her stay. .

Compare to the hotel amber prime that I stayed in Shenzhen, which also has five stars，Wyndham Beijing North is a four stars hotel at most. People work there is more like administrator, Not the people who's ready to help the customers. The questions you have for them, they simply don't have any answers. The problem that you have there is no solutions that will satisfy you.

Went there on a business tour. The property is amazing and food served in the breakfast is also nice. The best thing about this Hotel was they had arranged Hindi Speaking staff while our check-in process although staff at reception spoke fluent english, but this made our stay memorable.

Hotel was excellent although staff speak little English. Rather pleasant stay. Bit of distance to walk to nearest mall an restaurants.As it was cool in the evening, aircon was comfortable. Good breakfast served.

對客人服務比其他溫德姆酒店稍微差。房間房型無法提供理想房間。房門鑰匙連續3次失效。前枱服務員僅提供有限幫助。 其他尚算正常。

Impressive building. Very big but well maintened. Rooms ok and clean. Too many mass turist sometimes not match with business customers. Attendants not speak english often. Rate not very attractive. Buffet restaurant not so well

The hotel is a long way out from the centre of the City, however a short walk to the metro and you can get to where you want to go. Rooms are lovely, clean and spacious, the breakfast has been fine with a wide variety. The bar has been a let down, limited spirits, at one point no beer and very slow service. The gym is well equipped. We haven’t tried the spa.

My lower level room had two beds and everything you could imagine. The room was spacious. Not much for a view, but I'm sure the upper levels are nicer. Breakfast was wonderful with plenty of variety. Only stayed one night and got there late so didn't get to see the grounds much or the pool.

I stayed here as part of a group for a week at the end of June. The check-in process was smooth and l was impressed with the grand lobby, though more seating would have been sensible for a hotel that caters to groups. The room l had was excellent with a very comfy bed and all the things you would expect from a good hotel, the mini bar was empty though. The shower was excellent and powerful. The room was cleaned each day and sheets changed, housekeeping seemed good. A number of facilities such as bowling and KTV are advertised but not currently available. The hotel restaurants struggled to cater for large groups,- and there is no alternatives within a 15 minute walk. The prices in the hotel restaurants are outrageous and a pure rip-off Where l was really disappointed though was with breakfast - the hotel has 2 areas, premium rooms are shepherded to a different restaurant for a better quality breakfast next door to economy rooms who have a standard breakfast - this was not clear and badly translated. The coffee was undrinkable - not even a 2 star hotel would serve coffee as bad as they did - it’s not hard to buy a decent coffee machine, and that really sums up the hotel, getting by on as little investment as possible. I will never be back.

Part of nexus tour but a great place to stay. The rooms were very clean but despite the modern exterior the room looked a little tired. Our bathroom was well equipped but it did have a certain smell about it which was unappealing. The room was big and had everything you needed. Staff were wonderful. The breakfast buffet was excellent, as was the dinner buffet where you could pay a fee to have never ending wine.... the hotel is in the middle of nowhere but that explains the affordability. Big indoor pool and good gym, plus barber and shop

The hotel was great with great facilities, very luxurious, Staff had little English and the pool staff very rude. The rooms were spacious and clean, breakfast was great. Enjoyed the hotel but not the interactions with the pool staff or reception staff as they couldn't understand what i was saying.Nothing near the hotel at all.

Hotel was big and clean, great stay for business around the area purpose due to its location.

Preislich ok aber Austattung etwas betagt und Sauberkeit im Bad verbesserungswürdig. Personal aber sehr bemüht und auch mit Englisch war die Kommunikation möglich. Publikum ist weit überwiegend Chinesisch. Zum Frühstück wurde frisch gepresster Orangen geboten und das Buffet ist umfangreich wenn auch nicht durchgängig lecker. Insgesamt aber alles dem Preis angemessen

This hotel is basically in the middle of nowhere from a tourist point of view. Travel agents fault for selecting it so I'm not blaming the hotel for that. This property is somewhat dated and is showing it's age. As a group we required ten rooms. At least two of the parties changed rooms due to the rooms not being properly cleaned. The WIFI for all intents and purposes did not work or when it did it was so slow that it was useless. Service in the lounge was pathetic despite the best efforts of the young man working there. A bit of a language barrier that can be overcome using the App on the servers phone, however, this poor fellow was obviously short of training. No table service in the lounge but they still add a 15% service charge to the drinks that you have to go to the bar to order. No Tonic water for two days, ran out of the "house" Happy Hour red wine and other assorted issues. The lack of training was not limited to the bar area either. I would guess fully 25% of the staff I encountered had "trainee" on their name tag. Don't know how to account for this but I will say I didn't see anybody providing any training either. Honestly a lot of the staff was thrown to the wolves with little or no training, or so it seemed. We were a group of twenty people and had a bus take us on tour everyday which helped with the lack of amenities close by. Had I been on my own I would have changed hotels for sure.

The hotel is at least one hour out of Beijing. The immediate area is clean and well looked after, further down the street is a very shanty town area where you would not buy any food to eat. The hotel was very good, a big breakfast room for tour groups serving a good selection of western and Chinese food. Another breakfast area where you can pay for your meals. A nice little gift shop, ATM machine. The rooms were comfortable, nice beds and pillows. Could not fault this hotel.

PROS - This hotel looks impressive from the outside and into the lobby. Nice public areas. Front desk staff were friendly. Spa was well equipped with great pool. Rooms were nice although a little dated. Clean. Beds were comfortable. Happy Hour in the bar with entertainment. CON - Shower drains did back up and did smell (we were on the first floor) The included breakfast was disappointing. Coffee like dish water. (tea was good though). Limited selections like fruit and meats. Not very appetizing. However enough to get you through the day. Location is definitely out of the way with very limited access to restaurants and shopping if your without a vehicle.

I know that hotels in China have in general problems to find English speaking staff, but in none of the hotels I visited this trip was it as bad as in Wyndham. Here you get the clear impression that the management does not want to hire qualified staff. At the bar, which could be quite nice were working trainees who have no idea at all about drinks. Asking for Gin you here NO NOT HAVE and behind you see 3 different brands. But for them is Gordon not a Gin in is Gordon :) later I learned that they are trainees but they have no trainer. Learning by doing on the hard way. At a Wyndham location I would not expect that - that was my first bad experience at this brand. Also the hotel should consider to exchange the musicians - the have an extreme limited repertoire and sometimes the lady's voice can be pretty painful. Also food offered for breakfast lacks in quality and variety compared to other chinese hotels in the same category.

Stayed at this hotel with family of 4. We got two rooms. Hotel is clean rooms are also clean. The only part I didn’t like is the bathroom smelled really bad. Breakfast was included with lots of Chinese food I didn’t understand. I stuck with fried eggs and fruits.

I’ll start with the HOWEVER - the hotel is NOT NEAR downtown. Thats IT! The hotel is beautiful. The room is beautiful. The bedding and pillows are FLUFFY. The room: Spacious. Clean. Bright. And check out the view. (We are on a guided tour - I hope all the hotels are a great as this one). Safe and Happy Travels!

格調高い5つ星ホテルです。

个别房间WIFI速度有些慢

Good stay for my business trip. Very helpful front desk. Cash exchange machine behind reception came in useful when my UK debit cards didn’t work. Amex was fine. Local cash always best for the taxis.

北京の訪問先に近いため、宿泊しました。 施設は立派でしたが、交通の便など不便です。空港へのシャトルバスは遠いので、有料でも仕方ないですが、最寄り駅などに無料シャトルバス等のサービスがあっても良いのでは？後は価格のわりに、全体的にイマイチでした。

Good hotel with a fancy lobby. Free breakfast was amazing.

리셉션이 너무 붐볐습니다. 직원들은 열씨미 처리를 하고자하였지만 붐비는 시간에 너무 적은 인원이 배치되어있어서 많은 시간동안 기달려야합니다.

ok

Hôtel de passages proche de la muraille de Chine. Les chambres sont de qualités moyennes (vétustes) avec une climatisation peu efficace. La salle de sport est bien équipée mais il y fait beaucoup trop chaud. Le personnel est serviable et répond rapidement à toute demande. Le petit déjeuner est excellent est de nombreux restaurants permettent de varier les menus mais attention aux prix ! Très cher pour la Chine. Un point négatif le dimanche les travaux dans l'hôtel jusqu'à 19h30 ne permettent pas de se reposer correctement. Globament un hôtel avec de bons services mais des chambres et une climatisation à revoir !! C'est mon deuxième séjour en 2 ans et rien ne change vraiment ...

전반적으로 만족스러웠음.

Nice experience overall. Rooms were comfortable. It is bit outside of the beijing but close to many industrial park. So it is good for business related visit. Hotel has 5-6 different styles of restaurant/cafeteria. The food is good and all the staff people are nice and helpful.

Room heat was stuck on

Hotel smelled very bad. I was supposed to be on the executive club level. I wasn't. In fact, there were no executive club at this hotel like other hotels. I paid for executive club level room. I was very disappointed.

overall OK main issue is lack of English speaking helpers. cannot get a cup of tea without asking several waiters/waitresses

A comfortable stay. However, the air-con can't be switched to heater.

Booking in went smoothly enough after the desk staff had stopped asking for a huge deposit; just say no. The room was spacious and very well equipped; it was, however, cold. I heard other guests asking for extra blankets as they found it difficult to sleep due to the low temperature. The pool looked ok though we did not use it or the sauna; the spa treatments were very expensive. The sitting area was also VERY cold. The first major problem was breakfast; we had made a blunder. We thought that 2 people in a double room at bed and breakfast rates meant 2 people got breakfast - apparently not! 2 people in a double room at bed and breakfast rates only buys 1 breakfast; the other guest to watch through the window or have their arm and leg amputated to join their other significant half. Now in fairness to Expedia they know the scam well. The email confirming our booking did say breakfast for 1 but I replied saying that both of us would prefer to eat and would be eating. We did. Hotel staff followed us round the breakfast room telling us that only one of us could eat with me teaching them words like immoral and insulting. The second major issue was paying for things in the hotel. The prices were all in RMB and the service charge was 15%, so far so good. Having paid premium prices for the food, coffees or whatever the hotel was good enough to convert the RMB to £sterling- but at a rate much lower than I was receiving from my bank at home! It was a scam. Beware.

Charged at checkout for room but had already pre-paid through hotels.com! Silly me for not noticing until I got home but reception staff were very slow (15 minutes to check me out) and was under time pressure to get to airport for my flight. Tried contacting the hotel by phone and email to resolve (contact details on website) but no answers provided to my emails and although phone calls were answered they hung up when I spoke English! The hotel is okay as long as you don't have any problems that need resolving.

Decent stay, shortest distance to our client offices.

Nice hotel although not near the city center and not much in the area. Good location for business visits to Huawei campus.

Continental Breakfast is only for one person for any type of room. We had to pay 3 additional breakfasts to allow our family to have the breakfast together. Some facilities' information which are listed on the booklet in the room should be updated in time manner, facilities such as bowling and Ping Pong do not exist anymore. The schedule for pool game can be changed or canceled depending on their mood.

I booked a standard room with a king-size bed and was upgraded to a 2-floor suite. Everything is great except that bathroom curtain is kind of dirty. There is a bus station 2 min away from the hotel where there are several routes of buses to a T station (three stops).

Problem is that they put in room 2 watters and not notify guest which is free and which not...after they charge crazy price for bottle of watter. Just stupid. Dont give anything free if you dont have intention....

I've had a very enjoyable short experience in Beijing and most of it is because of the exelent and professional loong palace hotel staff Very clean and comfortable room with a nice view. The restaurant is absolutely amazing with lovely foods and infinite free wine and beers. If I go back I'll stay in this hotel again

Rubbish location to explore Staff don't speak the best English But good price and good food Spacious room Good size bathroom Amazing shower

我住的拐角的房间从门缝里吹进房间的风很大、很凉。

Location is a little out of town and not near to any shopping or restaurants, but easy to locate. The hotel is a resort type of facility and is beautifully maintained. The bed is soft and the service through out the hotel is excellent. The fitness center offers traditional Chinese massage and if you want more of a spa atmosphere you can go to the Ramada next door. The hotel has an arrangement with the spa at Ramada. (It does not have a spa on their own site.) The food was good in the lounge and in one of the 5 restaurants on grounds. (Shanghai Restaurant) The biggest drawback is that it is a 30 minute drive away from the downtown area. Room was large, clean, and very comfortable with english tv channels.

The hotel is very nice and with good facilities. For me however there were two huge issues that will prevent me from staying again here. There is no AC and the room was very warm for me to sleep comfortably. They said that they do not turn it on because it was not neither too hot nor too cold (early April). Second the internet connection was very slow and unrealiable. This was a huge problem for me on a business trip when I had to make calls using gotoMeeting. I had to instead use the phone and it impacted my meetings.

I was upgraded to a suite, free of charge which was a very nice way to start my stay. It is a very clean and comfortable hotel with many dining options at very reasonable rates. I would most definitely stay there again when traveling to Beijing.