Leonardo Hotel Heidelberg vs Similar Hotels

Rooms described as outdated and some issues with heating.

Rooms and apartments are described as comfortable, well-equipped (some with small kitchens/fridge) and modern; minor negatives include a few comments about firm/old beds.

Rooms were noted as modern and comfortable, but space issues were mentioned.

General positive comments about room comfort but some mention dated bathrooms.

Mostly clean, but some concerns about room cleanliness and maintenance issues.

Multiple reviews explicitly mention the hotel as clean, organized and the apartments/rooms as tidy; overall sentiment for cleanliness is very positive.

The bathroom cleanliness was noted as needing improvement, but otherwise generally acceptable.

One mention of a bad smell in the room, which affected the cleanliness perception.

Some reviews indicated the hotel is located a bit far from main attractions.

Location is frequently praised (close to the station, good central access); a few guests note a ~30-minute walk to centre or distance issues but overall location sentiment is strongly positive.

Centrally located and accessible, close to public transport.

Many reviews highlight the central and convenient location.

Generally friendly staff were mentioned, but some concerns about responsiveness to issues.

Service is generally praised (friendly, helpful staff, specific praise for certain reception staff), but several reviews note unfriendly or minimal service at check-in, so sentiment is mixed-positive.

Most reviews highlight friendly staff, though some interactions were less positive.

Consistently praised for friendly and helpful staff.

High satisfaction with breakfast offerings.

Breakfast is repeatedly praised as very good/varied and good value; drinks/cocktails also positively mentioned, giving a very strong food & beverage sentiment.

Breakfast was praised for variety, though some issues with coffee reported.

Breakfast is generally good, though some note it could improve.

Positive feedback on breakfast and available facilities like fitness and sauna.

Amenities are generally adequate (breakfast, kitchenette in some rooms), but several guests reported parking limitations, missing kitchen utensils, no bike storage/charging and an AC malfunction; sentiment is mixed.

Good amenities including coffee and tea, despite some accessibility issues with the balcony.

Facilities like parking and a small bar are appreciated, though some concerns about the elevator.

Some complaints about pricing in relation to room quality and additional charges.

Multiple reviews explicitly state good value/rapport qualité-prix and satisfaction with included breakfast and apartment comfort, indicating strong value perception.

Excellent value for the facilities offered, particularly the breakfast.

Some remarks about high prices, especially for breakfast.