Crowne Plaza Hotel Qingdao by IHG

好

Everything about the hotel, the location, amenities and staff were overall good. But the condition of the bathroom seemed a bit old.

직원분들이 너무 친절하셨고 작은일에도 신경써 주셔서 너무 행복한 여행이 되었습니다

친절하고 모든면에서 만족스럽습니다. 바로 옆 이온몰은 최고! !

良い

very good

Good location but staff need improve especially reception staff. Cleanliness as well needs improvement.

Staff at reception and cleanliness needs improvement.

Property is dated but service and location is amazing . Will be back in July and will be staying here again. I do hope one day they will renovate the hotel and bring in modern amenities

とても宿泊しやすい立地で、部屋も清潔だった。エアコンの効きが良かった。部屋の空気が乾燥したので加湿器があればさらに良い。

皇冠假日酒店超值享受！地理位置绝佳，就在市中心！服务员Ann He还有Ada Ding都非常好，服务到位，很专业！

너무 오래 되어서 좀 리모델링 해야겠어요

何回か宿泊させていただいたのですが、相変わらず立地、使いやすさという面で素晴らしいです。スタッフの態度などもよく、日本人が宿泊するのにおすすめです。

good experience

Endroit proche des transports et d’une place L’hôtel est spacieux La restauration copieuse 1h de l’aéroport

Facility fine, location fine Thanks

조식이 너무 좋았어요. 주변 볼거리도 많았고. 호텔 방에 담배냄새는 어찌 안되는 것 같아요. 전체적으로 시설은 낡았구요.

Nice property with good breakfast and lots to do. A bit old but we’ll managed and up kept. Good bang for your buck here

Stayed for four nights. First room smelled like smoke. Informed front desk and was provided a new room which smelled equally bad. Was then informed that there were no other rooms available. I suspect it is their whole ventilation system which circulates air with smoking rooms. Air conditioning worked but was extremely underwhelming. Overall, hotel condition reflects its age which is not flattering.

地理位置優越，景觀好。 缺點～窗戶玻璃太髒/冷氣降溫太慢/早餐有點油膩。

The property dosent have Wifi for foreigners and hygiene issues

非常好的住宿，富裕态度又很好

The all furniture is older and room heater wasn't work. Other than that it is okayed.

Very nice

Hotel staff were friendly but there was a lack of English spoken which made moving around the hotel difficult and had to resort to a translation app. The front desk staff helped me out with a lot of things as it is hard to communicate and they were kind and supportive.

Excelente atención solo le faltan acondicionar más modernas las habitaciones, pero todo muy bien .

Property needs repairs. Plumbing piping smell in the bathroom. Shower walls need improvement. Very poor lighting in all areas, bedroom, bathroom. Sofa needs to be replaced. Windows need to be cleaned.

Well located, but old interior that should be remade.

comfortable and not bad breakfast. Location is good

the traffic getting to the centre of Qingdao is very bad, but if it where you need t be then this hotel is very well positioned and is a great choice.

Front desk staff is very nice, give me a free upgrade

The reception upgraded us to a suite and we are grateful for the extra mile. Though the hotel is dated and needs some renovations, we are glad that the suite is comfortable and the beddings / towels / pillows are relatively new and well maintained. The tables and drawers / bathroom tiles clearly need some refurbishing.

smell to cigarrete, old room, dirty carpet, old bathroom, noice, lot of time waiting the elevators. Good breakfast

Have stayed here previously and like the location, as there is a very good pub over the road with nice food. It is also right by the metro station.

The hotel itself is beautiful, clean, comfortable and in a wonderful and perfect location. The problem lies in the staff and the weird hotel policies. You need a swim cap to swim in the hotel pool, which is 1. Unnecessary, 2. A bit backwards considering that’s not how you keep a chlorinated pool clean, and 3. A luxury ruiner. I found that very stupid and therefore offensive to my trip, to be honest. Additionally, I understand that I should be speaking Chinese in China, so that’s on me; but when I asked two front desk staff members about the pool opening and closing times, they couldn’t answer me in any language. I guessed several different times in attempt to get an answer, and they responded “yes” to each of the different times that I asked about. Also, when arriving, people cut the check in line in front of me and the hotel staff happily helped them despite seeing us standing right there directly behind them. Again, stupid and offensive, and a luxury ruiner. Despite the backwards policies and the poorly trained and inconsiderate staff, the hotel itself is absolutely fabulous, no joke. Also, the ayis cleaning our rooms were super sweet and did such a great job. They asked us as we arrived “so you need any help” like man, how sweet, and what good service.

The hotel is fairly old. Location is pretty good with metro and shops close by.

Overall was good to stay & close to subway station, but wifi was not fast speed to proceed big size of file.

Nice hotel and good location. Aircon not working very well.

Great location and helpful staff. The only disappointing aspect was not being able to use the pool as they required a swimming cap which i did not have. One could be purchased but it would have been better if this requirement was specified upfront.

Nice location, beautiful room, clean and comfortable. Staff are helpful and friendly too.

Great location and good breakfast with friendly staff. Property is old though and could stand a bit of a renovation.

Amazing as we got free upgraded room

Nice hotel in Qingdao with Jusco nearby!

The hotel in general is old and has an odor. Location is Ok as it is still close to city center. I usually will not book this hotel but there are 2 major country wide events starting that day so lots of hotels are full and getting very expensive. On the whole the hotel is liveable but not comfortable.

Excellent location. Pricing excellent. Good size single rooms wdesk-chair, refer,several English TV channels. Staff excellent & very helpful with at least some English.

I have stayed here for many years booking a suite so I can conduct business..but these need really decorating

The check in and check out procedures are fast

It was very good and helpful. However decor was old

This is not a new hotel in Qingdao, the room cleanliness is not very good. I can feeling the dust, not sure is from the rug or air-condition. And the bath tube without hot water during my stay.

Nice Hotel with good staff, food was good and nice lounge & bar. The Hotel probably needs a refurbishment soon, will stay again, fair price

The hotel was an ideal hotel for a short business stay

I booked us into the hotel the day before check in and the staff was extremely helpful in helping me to make the experience romantic for my anniversary. I felt like we were treated better than other guests, which is really the most ideal situation with any hotel.

Breakfast was nice with great food choices. The room, esp bathroom, could be cleaner. Toilet flush was weak.

Limited English speaking staff, nice but no English or limited

I am used to stay at Crowne Plaza everywhere. This one is very well located but need to be refreshed! Old furnitures...

Everything was great with this hotel, especially it’s staff members, very courteous and helpful. Location is excellent for shopping, eating and transport. When the subway line it’s done, there will be a station in front of the hotel. The only negative comment is it’s a bit dated.

Hotel staffs were very friendly and service was awesome. Location was very nice.

Very pleasant and comfortable lodging. Convenient for my purposes.

Hotel is ok. But internal furniture looks old

The hotel is old, rooms are ugly, heat did not work so the took a portable heater. Terrible experience.

I have stayed here for the past 15 years. Good hotel. Service and food good. Require room renovations.

had a good service... the food ordered for room service can definitely be warmer. Surrounding area is pretty much at the heart of the city so if you are looking for "quiet" place, this is not for you. Staff speaks english so communication isn't much of a problem. Rooms need somewhat(or major) facelift since its been there over a decade. If for the business matters, I can see myself being there again.

I got one of the old rooms. I am sure once they update the hotel it will be much better.

Hotel is nice with good location, room facility is ok. But I smell smoke on the corridor even though we chose nonsmoking floor. Service staffs are good although they are not much fluent in English. Concierge staffs need to trim to speak English too. Overall is ok!

The less attractive Crown Plaza! Good hotel staff, but the facility is way behind current rank, should not be considered Crown Plaza.

The stay was fine and the staff were friendly but unfortunately I found a sewing needle on the floor of the room by stepping on it. The room was otherwise in good condition and the staff were helpful after finding out that I had the incident. I am sure no one meant to leave a needle on the floor and staff offer medical supplies and antiseptic followed by fruit plates.

good location for all activity and Jasco Japanese supermarket and mall is right next of hetel and very convenient for anything you need. there is good pool and sauna facility and you could have very good refreshing time at the start of the day and the end of the day. only problem is reception desk and the number of stuff is too small against this size of hotel ,so likely take longer time for check in and check out.

The location of this hotel is great, close by supermarkets and stores. My room on Club floor is spacious but need renovation. I so happened stayed at this hotel during National holiday and the hotel was filled with tourists,which is a bit too busy for business traveller like myself. They do not change bath slippers on daily basic. The conditions and standard of this hotel fall short of other Crown Plaza perhaps of its "age". I won't say that I will not be back but I surely would think twice before I book again.

It tools like twenty minutes just for checking out the stuff seems intentionally spending the time. This happened second times

I have stayed multiple time at this hotel for Business. I particularly like the location. It is walking distance from a lot of shopping as well as the Marina. There is also a New York Bar/pub a block away with decent live music every night. Nice place for a drink. The staff is good. The room was very nice and comfortable. I don't suggest eating at the Italian restaurant on site. The service is slow and the food just average. But then again what shall one expect from an Italian Restaurant in China? The breakfast buffet on the other hand is good.

Excellent

Generally good Rooms very spacious Very good construction

The hotel location is great and is very close to seafood restaurant street. Seafood is very cheap and living. Staffs of hotel are very frindly and helpful.

The hotel was disappointing and did not live up to the Crowne Plaza reputation that I expected. The hotel is in need of modernization and is looking a little dated and tired. The breakfast buffet provided a reasonable mix of East and West but many of the "hot" offerings were cold, as was the restaurant itself. Staff at the front desk and concierge were willing and helpful, but their efficacy was hindered by a surprising lacking of in proficiency in English. For an international hotel, I would expect good English to be a must. For example, getting details about train tickets and how to buy a local sim card were confusing and wrong.

Came here for business for 4 days. The hotel staff is very accommodating and friendly. English is ok for most staff members. There is a currency exchange in the hotel. The pool facilities are cool. The breakfast buffet is ok - not bad but not great either. There are western and chinese choices and the staff is very helpful. The buffet gets 4 out 5 stars. Good location for the hotel near the sea and generally good neighborhood. Normal chinese rules of the road apply - bring your patience and know that things will be off at times. Wifi can be very slow but then internet and cell service was super slow in Qingdao in general - get the 4G upgrade - its worth it.

I did not have any problem, feeling good. There is a big supermarket next to this Hotel.

Location is convenient and pretty much in the heart of the city while still close to major sightseeing locations. Room is spacious and clean!

well located good facilities excellent service, shopping centers nearby, I highly recommend it.

Especially enjoy the fitness center (machines, free weights, etc. plus TV and view of the pool); the fantastic swimming pool, and the amenities in the locker room--hot showers, steam room, jacuzzi, and sauna!

Great Italian Restaurant to dine in.The rooms were well appointed and comfortable.

It was a beautiful hotel. The only problem was the air con didn't work properly. I have stayed at this hotel before and had the same problem. I think the air con in all rooms need an up grade.

really nice to have rooms upgraded without fee. Check in and check out is quick and efficient. English level is good.

Nice hotel. They were updating the elevators so there was sometimes a wait, but overall it was a great hotel. Close to the Qingdao Olympic center, good restaurants and shopping. And the staff was always courteous. THe rooms are getting a little old, but comfortable and clean.

Several great seafood restaurants and coffee cafes nearby; bowling alley downstairs! Complimentary latte in hotel cafe...

very nice hotel in central location. room was clean and comfortable.

The service of the hotel does not worth four star rating: hopeless without proper training.

It's central located hotel but a bit old facilities. The management doesn't match international standard but fair to local one.

The location was great. The seafood street was a couple blocks away. However, the room just smelled like smoke even though it was a non-smoking room.

great location and great service

VERY NICE CLEAN FRIENDLY HOTEL. DIVERSE RESTURANTS ITALIAN - JAPANESE WE STAYED 2 NIGHTS AND HAD DINNER EACH NIGHT IN ONE OF THE RESTAURANTS VERY GOOD SERVICE. PEOPLE AT THE RECEPTION VERY HELPFUL

good service, english speaking staff, good location very satisfied!!!

I always stay there because of its convenient location, excellent service and reasonable rate.

Facilities: Modern, Distinctive; Value: Affordable; Service: Professional; Cleanliness: Faultless; Would go back again - great breakfast also

Dears , we enjoyed a lot during our stay there. thanks

Everything is fine, except the beds which are too small. I didn't sleep well that night.

Everything was excellent except the air conditioning, we could not get the room cool. The staff was responsive but even after the maintainence dept looked at it we could never make the room cool enough. The rest of the experience was excellent.

It's a good hotel with decent facilities, and polite/helpful staff etc. Unfortunately, the breakfast buffet was just not ready for the extra visitors during the Chinese holiday. The food ran out constantly, with staff that were just over-whelmed not being able to keep up. What's disappointing is that these holidays are well known, and they are known to be busy so I would have expected a hotel of this size and age would have been prepared like other comparable hotels.

Hotel is in city center and easy to access to all major commercial as well as to all attractions. Heavy traffic is an issue which to be considered. hotel is perfect and staffs are very friendly. Pool makes the hotel friendly for business as well as for all travelers.

The hotel had amazing service and there was always an English speaking staff available to translate. They arranged rides for us to and from different places, recommended wonderful restaurants, and provided many items we left in Beijing. I highly recommend this hotel.

A tired hotel with disinterested staff and management . I had to leave my room because of a bad paint smell that had permiated the airconditioning system , so I didnt return