Hotel Grifone Firenze - Meetings & Spa vs Similar Hotels

Rooms are generally comfortable with good beds and quality materials, though some guests reported small rooms, noisy or non-functioning air-conditioning and older fittings in places.

Rooms need a refresh; there were significant differences from booking photos.

Rooms/apartments described as spacious, well equipped and comfortable; some mentions of missing small kitchen items (no oven, few knives) but overall high quality.

Rooms were described as comfortable and well-maintained overall.

Multiple reviews repeatedly describe the hotel and rooms as very clean, well maintained and fresh; guests praised housekeeping and overall cleanliness of facilities.

The cleaning service was efficient, but some rooms had issues.

Repeated praise for cleanliness: 'hôtel très propre', 'la habitación impecable'. Overall very clean throughout the property.

Most reviews mentioned cleanliness positively, but some expressed concerns about room cleanliness and maintenance.

Location is described as outside the city centre but well connected by reliable bus; some guests found the distance and transport wait inconvenient while others appreciated the quieter setting.

Great location near shopping and tourist areas, easy to navigate.

Generally very good location with parking and easy bus links; praised for being convenient by car. A few notes about being a bit far from the centre or close to a main road for some rooms.

Guests noted the peaceful surroundings while being close to the city center.

Staff repeatedly described as friendly, helpful and attentive (welcome at late check-in, courteous reception and attentive spa/parking management). Service is a clear strong point in the reviews.

The staff were attentive and went out of their way to assist guests.

Consistently excellent staff mentions: 'personnel très sympathique et réactif', 'very helpful', valet service highlighted; multiple reviewers praise attentive, professional service.

Many reviews praised the hospitality and helpfulness of the staff.

Breakfasts and coffee are positively mentioned (good breakfasts, very good coffee); a few notes that some breakfast options may be charged or limited, but overall sentiment is favorable.

Excellent breakfast variety with some minor service issues.

Breakfast repeatedly described as good/tasty but with limited seating and a bit pricey; small thoughtful touches (capsules, bottled water, wine) appreciated.

Breakfasts were praised, but some found the variety lacking.

Spa and wellness facilities are highlighted as a major positive (regeneration, pleasant intimate areas); parking and pool access are efficient but there are repeated complaints about extra fees for some amenities.

Standard amenities with room for improvement, particularly parking.

Strong amenities: rooftop terrace, pool, spa, free water, parking, ice machine; some negatives: jacuzzi outage during one stay and kids' pool closing early.

Amenities were noted positively, but some guests suggested more could be offered.

Multiple mentions of high additional charges (parking, spa/pool fees) and some guests feeling the price did not match perceived value; several reviews call out expensive rates relative to alternatives.

Overall decent value given the location and service offered.

Perceived as good value overall given facilities and service; minor value detractors include paid laundry, some paid extras (wine machine) and breakfast seen as a bit expensive.

Positive sentiments about the experience relative to the price paid.