Barceló Ixtapa All Inclusive

No good service

Un poco de atención al bańo la regadera no servía el cerradura de la puerta del baño está floja

The staff was a little bit to angry all the time, i would recommend to get better staff.

Make sure when you book what is included Because in my checking they say the age of my daughter was less than cero years and they charge me extra becasuse she is five Plus they didn’t allowed me to reset dinner in the restaurants because of my short stay I’m not available to do so Something they don’t specify on they site

Everyone there was friendly, professional and courteous all of the time.

Barceló Ixtapa is a nice and beautiful hotel that can be very friendly for families. I stayed with my family during a very busy month-week, which means a lot of noise, a lot of people and not much room to move around in common areas. Be mindful of that when you book, you want to definitely avoid high season. Food was nice, although there weren’t many options and it became repetitive (to be fair most of the people stay there only a couple of days, so I guess the buffet doesn’t feel boring, we stayed for a week). Staff is friendly and helpful, and they always try to help. The rooms are okay, they need some

Rooms were to small, specially the bathroom. Food was pretty much the same every day

Had a great time

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Mecican food so good, Live Band music every nihgt If you like mexican food Stay and live mexican music stay at Barcelo.

The installation needs a lot of maintenance! Nice and friendly customer service! The employees are very nice and friendly people they do everything they can to make you happy! Dinner is almost the same every night with poor options for kids however the captain of the dinning room made me order from the kitchen so my kid could eat she was very helpful!

Rooms very dated and dirty. Food at buffet was basic never will I go back. Staff is disrespectful

Muy amable todo el personal

The hotel is very nice and safe. All the people that work there were very nice, polite, respectful and helpful. They take great care of the guests. The swimming pools are wonderful and very pleasant. I know it is hard, but I would like to see better maintenance of certain things that are getting old. I also would like to see a little better quality and flavor of the food, and I would’ve liked to have a cooler temperature at the main areas to eat. Thank you so much for this wonderful vacation!

Security was holding the bed pools for no reason

Beach & pool chairs were always taken even though they weren’t being used. Very difficult to find a place to sit. Was not informed when I booked that the all inclusive had different levels. I have stayed at another Barceló establishment in Cabo & that was not the case at that one. Not too many food options for children.

Las mejores olas, ni muy grandes ni muy pequeñas, están en esta playa

Everything was excellent

The property was beautiful and all the staff were very polite and helpful. The food menu at the buffets was the same the whole week, that could be improved.

Beautiful view to sea, nice beach and most of the food is great in the buffets The include dinner at the Fontana was bad, poor taste, it was cold and under the expectations. Rooms looks old. Coffee is bad

El hotel Barceló nos dio un excelente servicio. Tienen buenas actividades en la alberca, gimnasio, la playa del hotel es accesible y con salvavidas, las áreas para desayuno y comida están bien ubicadas, pero el área de cena se siente un poco calurosa. Hay buena variedad de alimentos y también buena variedad de shows en las noches.

Simply a great getaway! Location Pool & beach & staff are wonderful! 4 time visiting. Only thing that could improve is check in information given regarding reservations several guest were confused including us that have been at different Barcelos! Staff was not too friendly at front desk. Possibly having an app to follow through the schedule. & change in the menu more variety for the buffet.

The shows at night, the service was great !

The service was excellent, the place was clean and kept up. I would go back in a heartbeat. People are very friendly and the shows are great. I would highly recommend

Loved it Would definitely recommend

Had a great relaxing time.

Overall was good. We had thought we upgraded to a premium suite but turns out we only upgraded to a premium lounge which was a bummer considering we were on our honeymoon and wanted to go all in. Also the hotel lacked air conditioning in the main lobby/dining area making it a hot and sweaty dining experience. I don’t think we would stay here again.

We paid for all inclusive. When we arrived they told us we had to pay extra in order to get a better quality food and beverage. Without paying that extra amount they only offered low quality food and beverage. Staff was unfriendly. They actually looked like not enjoying tyeir job. Staff just ignored the guests. We had to chase them all the time. Furniture looked old and smelled very bad. Amenities in the room were very low quality. I will never stay in that hotel again and I definitely don't recommend it.

My husband slipped with a slippery rug between beds No Dr on staff and it’s advertised 24 hr Dr I am a Nurse and was able to help my husband

Beautiful property. Safe and lots of adventures to offer.

Older property, great service, right on the beach.

Loved it great food

Price was decent

El servicio en la alberca para tomar no me gustó

The staff was really kind. It's a place that I plan on returning.

Limited food at buffets. Plastic drinking glasses around pool dirty and unsanitized.

Decoration is from the eighties looks really old but it is clean, very good door and extremely friendly staff

every thing perfect recommends

The buffet was a bit repetitive and became tiring. No cafe offerings in early mornings. Buffet opens at 7:00 and ideal for early risers. some staff very friendly others not so much. Night life/acitivities not ideal.

Excellent choice

Hotel is on a great stretch of beach. View from ocean-front suite was terrific. Wait staff at the all inclusive restaurants was good overall, but probably understaffed at times. Overall, I recommend it.

We enjoyed everything about our stay except for the quality of the food and the alcoholic beverages included in the All-Inclusive. The variety of options from day to day were very limited and the food was rarely hot. We were very disappointed in the food and drink.

Well they need to improve they rooms, there a little bit old and are mini bar was not working. We had to call them couple times to see if they could fix it. Until they bring us another one. The AC was not working properly but was cold enough to keep it. The staff form the restaurant very friendly and kindly. The receptionist they need to improve their costumer’s service.

Amabilidad me encanta Los showers necesitan más atención

Very nice hotel love that you can just walk across the street. The entertainment and restaurants are very good. The hotel pools are nice swim up bar is wonderful. The rooms are nice. The beds are not queens they’re just full size but worked. Bathrooms are the only down fall about the room. Very small have to stand in the shower to open and close the door. I will be going back.

Staff is awesome and very very professional. You can tell that they been properly trained. Food is fair not great. Italian restaurant needs a lot of help sushi restaurant puts cream cheasenin every roll indont get it. So food is ok

Ami me encanta Ixtapa viajo dos veces al año nunca me avía quedado en Barceló pero me decepcione yo voy de California y centi q son racistas si erres güero te tratan como realeza y como está ves no lleve ami güero si centi la diferencia y yo siempre doy extra propina asta Krystal q no es de mi agrado trata mejor ah los latinos solo pido algo no traten mal ah los paisanos el servicio de las q limpian si es excelente

Excellent staff. Buffet become bowring after a few days.

Place is kept super clean! Staff is fantastic and provide a superior service.

Pros. Beautiful beach. Pools Friendly staff and people. Clean. Nice rooms Quiet. Cons food at buffet was so so but breakfasts and Italian restaurant were good. Lack of written information such as room service menus and general facilities services. Had to scan q codes or look at Facebook photos for info. Jacuzzi would have been nice. Cab driver to airport tried to rip me off for $35 instead of posted $25. All in all a great r

t they have worked to keep it up, staff was wonderful

Clean and friendly staff at the resort. Walking distance to shopping and restaurants. Great beach!

We have stayed at Barcelo properties in the past and have always had a great experience. This particular property needs a bit of work, and it is showing its age. The beach is stunning and one of the best in Mexico. The food was a bit monotonous and below average compared to most resorts of this calibre. The staff were very pleasant, but most did not speak English very well, if at all. This did not affect the quality of our vacation, though. It is a great place if you are looking to relax poolside or walk on the beach. If you are looking for nightlife or shopping or really good food, you will be happier somewhere else.

Llegamos al hotel pensando que iba a tener el estándar y calidad de otros Barcelo .. de hecho como nos nos gustó nada las instalaciones del hotel y habitaciones.. nos fuimos al día siguiente con check out anticipado el día 11 de febrero, sería bueno nos regresaran parte del valor pagado

A lot of the people wake up at 4 or 5am to start claiming beach chairs even though they dont use them. That was the only thing I didnt like about that place.

We are seniors. What was good - Food, Entertainment evening shows, around the pool games, alcohol quality and choice, staff, room with balcony and stocked fridge, we were upgraded to an ocean view room, lots of shopping and restaurant choices across the street from hotel, pools, fun place to go. THere were not a lot of kids in adult pools because they had their own pool. Jazmin and Chio were especially good to us. CONS - only allowed 2 a la carte restaurants for 7 night stay, not sufficient A/C in restaurants so always hot when eating. Announcements only in Spanish so felt left out as to activities and shows and basically what was going on. This was not the case on previous visit.

Everything was fine food the beach right out in front nice, shows everything everything was great

Property could use some updates. Our first room smelled like sewer. Unfortunately the only way we could move rooms was to pay an additional fee to upgrade.( we were already premium) It was an awful smell so we paid the added fee.I have never stayed at a resort that would require that. It was unacceptable in my opinion. I loved the area so when we return to Ixtapa we will stay elsewhere.

Except for the small toilets, everything was great. No problem with toiletd except size.

Clean, great beach for walking, really good pools, great service, food was okay

The only positive thing is the staff they are nice but everything else is terrible .

We have all what we need. Hard to find seat by the pool. It was 8am and people were walking through the pool area putting pool towels on the seats and leaving but not to the pool or ocean.

Beach lounge chair reservation system by placing a towel to reserve isn't ideal. people were arriving at 6;00 am to reserve a place in the shade.

Awesome

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Loved the beach. There was a lot of loud noise after midnight on several occasions.

Beautiful stay and wonderful beach I always love staying here. The only thing was this time their food selection was very limited.

The hotel was Great. Food was ok the drinks were horrible though watered down and some tasted like chemicals. Entertainment was ok. December is a good time to avoid big crowds.

Everything ok

Had a great time! New Years Celebration was amazing.

Beautiful views, very pretty family suite. Shower was terrible, no curtain and whole bathroom floor would be soaked. Called maintenance five times to fix air conditioner in main area and was never fixed. Food was okay, not much variety. Servers and waiters very nice. Nice pools.

Pros: Beach was clean and gorgeous. The pool area was nice. Some staff were great. Cons: This resort was very dated. The food was not great and was not even served during the time we eat dinner (5/5/30) also we normally eat lunch at noon and all restaurants were closed from 12-1! Our safe was broken. The shower was awful. It was difficult to find staff who spoke English. We couldn’t leave our son at the kids club because the staff member spoke zero English. I understand we are in Mexico but when there is a high amount of English speaking tourists you would expect there to be more people who could speak some English

excellent staff,nice pools beach access, food options good,,,our bathroom show signs of age,shower needed attention, dinner for al acarter]chose was poor

Excellent service

Great pools! Magnificent food! And of course the beach was beautiful. Staff was super courteous! If I travel to Ixtapa, will look at Barceló for lodging…

Easy to get to resort. I don’t like service and rooms

Ok

Overall good experience. Nice room, good gym, great beach and much to do nearby. Only consideration is that it's more family friendly that may not suit those looking for adult only.

Great service by the professional staff.

Todo muy bonito limpio buena comida

All inclusive Food was terrible! Compare it to Golden Corral in California !! Service was ok. Ixtapa itself is kind of boring nothing to do.

No hot water the whole way at. Not enough staffing. Food was all watered down no taste. No salad bar. WiFi was never able to connect. The restaurants that one would have to make reservations was only bit size servings and poor staffing. Room smelled the air conditioning system was being put a swear smell.

Excelent servive with staff and entertainment

Old but good. Staff wondeful and helpful. Nice close to ocean. Food mediocre

Nice property super clean . Felt very safe and the food was really good

Supposedly for being a high-end facility the cost is to high for , the rooms to be to smal as well as the bathrooms are too small unsafe children The door is the lead to the balconies do not lock so the toddlers are able to open it and walk to the balcony The rooms are too hot AC units do not work facility it’s This, my friendly children menu some of the restaurants

Very good

I stayed 5 year ago at Barceló Ixtapa and was really good but now the food is terrible.

I like that the hotel offers a daily night show for entertainment. I disliked the way they determine a la cart dining. We stayed 4 nights and were only offered 1 a la cart dining option as part of our package. If we wanted more, we would have to pay an additional fee.

there are not enough beach and pool chairs and inability to use our dinner benefit at a specialty restaurant.

Front desk helpfulness could improve. Other than that service at the pool area and at restaurants were great and very helpful they gave us more info than the front desk

No hoy water ! Every day I had to call reception to turn on the hot water for my 80 year old mom! Broken shampoo pump Clicked shower Broken toilet paper holder Extremely disappointed I told 12 family members paid for 3 rooms all inclusive

More than dirty, it was old and unkept. No hot water, the food choices were the same everyday. The options were not great , the ice cream machine was always broken. The rooms were old beds, broken tile, the water in the bathroom sink would not drain, in the shower either. I feel we overpaid for what we got. Terrible place.

The mattress was lumpy the bed was not comfortable. Changed room and the mattress was still not comfortable and still had lumps. The water would not drain in the shower because the floor was uneven and the water wouldn’t get hot we took cold showers😟. This was one of the worst hotels that I stayed in on vacation and it’s a Barcelo????

Great location!

I have to call them for towels and soap.

No me gusto porque yo reserve con mucho tiempo y no me respetaron el precio muy mal aparte pedí hablar con el encargado y nunca llego muy mal

Loved it

Property and staff were very good. The food overall was below average!