2/10
Reviewed Aug 12, 2025Sin temor a equivocarme el hotel más descuidado que he visitado en mi vida.
Las fotos son de los años 90's. Se cae a pedazos, el elevador es para 3 personas. Faltan mosaicos en el baño, humedad verde en la regadera, no hay ropa de cama, no hay agua caliente.
Planta baja no tiene plafones en techo. Parece una secundaria pública. No hay televisión. No hay un solo camastro de las fotos. Cortinas rotas y descocidas.
Hay que pagar depósito en efectivo por las toallas del cuarto que no son hoteleras, son de casa, 10 años de uso, manchadas, con agujeros
Hay que bajar a recepción por el control del aire acondicionado que tiene 20 años.
Las chicas de recepción hacen lo que pueden con buen carácter.
GRAN ubicación pero jamás
2/10
Reviewed Jan 25, 2025Las instalaciones pesimas, mucho ruido dentro de la habitación del piso de arriba, el ruido de la calle y de un antro que esta serca no deja dormir se escucha todo, las colchas feas,la sabanas tambien, no te dan toallas, un solo rollo de papel del mas corriente, no tiene tv, los apagadores no sirven, los contactos no estan serca para cargar tu celular, los mubles y puertas en mal estado, todo el pasillo olia a insecticida, el aire acondicionado no tenia control, las corrinas feas, es mucho el precio para lo que es de servicio, demasiado caro para lo que es, en la mañana salimos temprano y no habia nadie en recepción tuvimos que dejar las llaves asi, pues ya lo que queriamos era salir de ahi, en el cuarto varios focos no servian y algunos que servian ya no aluzabn bien, te engañan con las fotos que publican, dice que estacionamiento pero nada mas es que los puedes dejar afuera del hotel y no se hacen responsables si les pasa algo, me siento estafado con lo que pague, porque me deje llevar por las fotos que publican
Esta en muy pésimas condiciones el hotel
La comida no tiene sabor
Muy mala experiencia, las fotos no son para nada lo que ofrece el hotel, son engañosas, el hotel está muy descuidado, es importante que las fotos sean reales, para saber con qué te vas a encontrar en tu estancia
Sin mas comentarios.
Pésima opción.
2/10
Reviewed Jul 25, 2023No recomendable
2/10
Reviewed Jul 23, 2023El peor lugar para vacacionar y no se que fue más molesto las malas habitaciones o la excesiva fauna y El Fuerte olor a orines de gato.
Deberían cerrar el lugar.
8/10
Reviewed May 26, 2023Esta bien
2/10
Reviewed Jun 22, 2022If you like taking cold showers and having cockroaches in your room, this is the place for you. It is sadly overpriced for what you get, but the restaurant is excellent and you can order virtually anything.
Las habitaciones estaban sucias, no había agua caliente durante el día, el baño no contaba con papel higiénico, no volvería a ese lugar.
8/10
Reviewed Nov 30, 2019Held an event here a few days ago. Great response from the owner and staff to help and serve us. The restaurant/bar area tidy and clean. There was also an in Mexico Gastronomy Challenge event here at the same time. Pool was full most of the time. It appeared the rooms were also full. This is the location we've selected to be the Host Hotel for performers for our 3rd Blues & Rock Explosion Event in Ixtapa in mid January, as well as hosting our Film Festival and Live Music shows at the same time. Family operated Hotel/Bar and very supportive of our fundraising work in the community. A hidden gem in Ixtapa, we feel.
10/10
Reviewed Sep 28, 2019We stayed for three days, the service was very good, the hotel is well located, very close of the beach (Playa el Palmar) and other places, you can go by walking. The pool is nice and the food was very tasty. We were happy here. Good balance between price and quality.
2/10
Reviewed Jun 30, 2019Hotel epesimas condiciones cucarachas, personal pésimo, habitación deprimenten
Owners-the Gomez family, provided us with great support-meals, rooms, pool parties-big pool, for our Tequila Blues Explosion Events & Fests participants in January 2019. Friendly helpful staff. Have a community focus we love. We're planning to be back for our 1st annual Rockin' SummerFest Weekend on July 26 & 27, 2019 and for Tequila Blues Explosion III, second and third weekends of 2020.
Hotel muy viejo, el personal muy amable pero hace lo que puede te soluciona problemas que no son su culpa, la albetca bieb, el restaurant horrible, en definitiva no volveré
mala, tv no funciono, tarifa en el hotel mas baja que en expedia
La ubicación es buena
hace muchisima falta mantenimiento a las instalaciones.. las llaves del lavabo se safaban, la base del colchon estaba totalmente rota, los apagadores super sucios, el desayuno malo y caro
4/10
Reviewed Dec 30, 2018This property looked nice on pictures but the room are not updated very old
2/10
Reviewed Jul 30, 2018Fue un hotel de muy mala calidad, esta muy descuidado y sucio, sumado a la muy mala atención del personal no volvería. Me arrepentí de la elección, las fotos muestran un hotel muy diferente a la realidad.
6/10
Reviewed May 20, 2018My experience was overall good in this hotel. The pool is enormous and the hotel is surrounded by trees and tropics. It's also very close to a beach and right outside you can take a bus to Zihuatanejo. The only bad thing was that out room's bathroom was broken and the floor was constantly wet.
I'd recommend this hotel for just sleeping and having breakfast. If you're a person that stays in the hotel it's not right for you since there's little things you can do.
6/10
Reviewed Apr 11, 2018´Tranquila. sencilla, da confianza, pero en los lavabos hay mucho sarro y un olor inquietante en la habitación, movimos una cama y debajo encontramos mucha basura. El aire acondicionado nunca funcionó, y supuestamente tendríamos un frigobar, que nunca vimos y nos dijeron que eso no estaba incluído.
10/10
Reviewed Feb 27, 2018My home away from home. This charming Mexican family owned hotel is complimented by a full service restaurant featuring delicious authentic culinary delights, ice cold bevies plus wonderful coffee. The management and the entire staff will ensure your stay is very comfortable. Thank-you Hotel Villas Paraiso for making visit with you so enjoyable. Lizzie
10/10
Reviewed Feb 12, 2018todo muy bien. las habitaciones muy limpias, amplias y confortables
No funcionó bien el aire acondicionado, no cuenta con microondas ni refrigerador, no tuvimos el juego de toallas completas
8/10
Reviewed May 23, 2017Irán me sirvió por qué guía un Triatlon y todo cerca y comodo
10/10
Reviewed Feb 28, 2017Love this restaurant- very Mexican decor, and excellent food. We love the burgers, and the pizza especially for lunch while we swim in the gorgeous large pool next to the restaurant. The beer is always cold and the satff warm and friendly
muy antiguo, no se ve TV, no hay estacionamiento
4/10
Reviewed Nov 28, 2016Creo que este hotel era muy bonito hace 20 años, lamentablemente el mobiliario esta muy descuidado, se ve que no le han dado mantenimiento en años, la comida está bien a secas, lo malo es el mobiliario del comedor, hasta da un poco de asco comer ahí. El personal es muy parco, no son groseros pero tampoco amables. Yo no regresaría.
2/10
Reviewed Nov 26, 2016We left 10 minutes after checking in due to poor room accommodations. Half the light bulbs were missing, fans didn't work, Overall completely unsatisfactory conditions. Reception was poor. Would not recommend this hotel.
6/10
Reviewed Oct 12, 2016Es un hotel muy tranquilo y el personal es demasiado atento, además la comida del restaurante es muy buena.
6/10
Reviewed Jul 30, 2016Notre séjour s est bien déroulé.par contre, tout comme les commentaires sur le net. Nous pouvons confirmer que l hygiène de l emplacement ne semble pas être une priorité. Le ménage des chambres étaient médiocre. L installation à besoin de réparation. Ventilation et climatisation peu fonctionnelle.la nourriture bof. Air de circulation ont besoin de nettoyage. Sinon, l emplacement de l'hôtel est bon et le prix aussi. Je ne retournerais pas mais pour une seule fois C est juste ok.
4/10
Reviewed May 24, 2016Mal, el aire acondicionado no servia y los ventiladores hacen mucho ruido, no hay regadera, solo un tubo por donde sale el agua, la cortina de baño rota por lo que siempre estaba mojado el baño, los mosquiteros rotos, la televisión no servia, nunca la arreglaron ni la cambiaron, para nada vale lo que cobran.
Muy mal sucio el hotel me querían cobrar de mas mala actitud de la gente
el hotel esta bonito solo que muy descuidado, le falta mantenimiento, la ropa de cama y baño hauy que actualizarla, escuche que se quejaban por agua caliente, los jardines les falta orden, la cancha de tenis una pintadita
en el comedor les falta mucuo en todo los aspectos
no pretendo regresar a menos que me lo recomienden que ya mejoro.
6/10
Reviewed Nov 17, 2015no me es grato regresar, no proporcionan información clara de sus servicios.
no nos quedamos en cuanto entramos las istalaciones viejas el personal muy despota e incapasitado para recivir un grupo aparte la alberca toda sucia nos fuimos a zihuatanejo hoteles a mejor precio a pie de playa y muy buen trato les recomiendo nunca ir a este hotel
6/10
Reviewed Jan 21, 2015The place is nice and well situated , the staff are nice and the rooms are clean . Not the same around the pool , though , it takes a long time for them to clean what is left behind by other tenants ! Much is left to desire , like toasters , fridges , stove tops , fans and sometimes the AC...
8/10
Reviewed Dec 29, 2014Buen servicio, las instalaciones limpias y el personal muy amable
8/10
Reviewed Dec 18, 2014I have stayed at the Villas Paraiso a number of times and have never had a complaint to speak of. The hotel offers breakfast for a minimal fee with your room, rooms I have stayed in are always kept very clean and the staff are always accommodating. Don't know where some of these comments are coming from, but it doesn't rate this negativity. It is what it is, a quiet, reasonably priced hotel with a small restaurant a block from the ocean with many long time returnees and people who stay for months at a time. Honestly, some of you people sound like you expected all-inclusive luxuries. Know people who have been staying there for years and obviously have no problems. And honestly, if the A/C doesn't bump the temp down to 70, what are you doing in Mexico in the winter in the first place. Stop your whining. It's a nice place. Ricardo will do most anything you ask for to make your stay enjoyable.
lo rescatable del hotel es la alberca, ya que las habitaciones estan en muy mal estado, no funciona el aire acondicionado y las instalaciones son viejas, necesita reparaciones y mucho mantenimiento, en general es un hotel regular, la ubicacion es buena, el personal del hotel es amable, pero insisto necesita remodelacion y sobre todo mantenimiento.
8/10
Reviewed Jul 27, 2014cómodo y sin problemas para un buen descanso, buena atención por el personal, en el restauran buena comida, un saludo para la señorita del desayuno, en lo general bien para el precio.
10/10
Reviewed May 2, 2014La verdad me pareció buena, el hotel me gusto.
10/10
Reviewed Apr 21, 2014Me gustaría regresar a pesar del susto que tuvimos a causa del temblor ya que el hotel sufrió algunos daños
8/10
Reviewed Mar 25, 2014Mi recomendación seria mas énfasis en la atención al huésped en la recepción una srita poco amable y en el restaurant pocos elementos pero muy gentiles en esa area
8/10
Reviewed Mar 22, 2014BUEN ALOJAMIENTO POR EL COSTO QUE PAGUE, NO PODIA EXIGIR MAS.. LA COMIDA ALGO PARA MEJORAR
8/10
Reviewed Feb 22, 2014Falta actualizacion en las habitaciones,por ejemplo regadera, una pantalla el sistema cable es malo y la recepcion de la señal es horrible
There was no one at this hotel when i was there in September, which is not the season.
The restaurant was always closed, there was no wifi in the rooms and there were some cockroaches..
I guess it is the cheapest place to stay, but only worth sleeping in.
BIEN EN GENERAL, PERO MEJORABLE.
4/10
Reviewed Mar 20, 2013The hotel looks like it was built in the 60's and hasn't been updated since then. Our room had a refrigerator with a cord that had been spliced together with electrical tape in multiple places. It was also one of the loudest running refrigerators I have ever heard. The ceiling fan sounded as if it were in its final death throes.The tiles in the front room were broken and inexpertly patched in multiple places.
The bathroom sink, cabinet and mirror must have been the original ones, based on their appearance. At least one of the knobs for hot and cold water had obviously been replace because it did not match the other one. The towels should have been retired years ago and given to the "tipos de lavado de coches" (car wash guys).
One of the beds in the bedroom was concave and the other bed was too soft for comfortable sleeping also. The sleep sofa and trundle bed in the front room were on the opposite end of the spectrum --- hard as granite.
If you are a masochist, or looking to atone for past sins or transgressions or just looking for a place to be miserable on your vacation, then this is the place for you. Otherwise I would avoid this place and search for more comfortable accommodations elsewhere in Ixtapa.
2/10
Reviewed Feb 28, 2013This hotel was a mistake and is not worth staying at.The room was shabby,and dirty and those were the good points.I used two packages of clorex wipes to wipe down all the surfaces in the room which had a layer of greasy dust all over.I went and bought a cheap shower head and installed it because the existing one was just a water spout.The air conditioning only blew coolish air.The bed was hard as a rock and was made up with really old sheets.The included meals were awful,I only had a couple of breakfasts there.The maid did make the room every day but this only included making the bed,replacing the towels,and washing the floors,nothing else was cleaned.There is no sense complaining because it's obvious they don't care about this place.If you book this place you will be sorry.
2/10
Reviewed Feb 24, 2013Hotel is old and not much is being done to improve it. Rooms are hot, we had a thermometer, it was 29C all the time, Our room was supposed to have air conditioning 24 hrs - the vents blew air, but it was not cool. Fridge in kitchen had to be stuffed with styrofoam to stop it from rattling. There was no balcony - for some reason, the balcony was removed and the room made bigger. Beds are hard as a rock, pilows flat. TV got some good channels, but was small and one corner was smashed - I'm surprised it worked at all. Room needed a thorough cleaning, everything looked and felt grubby. Mirrors were shot. Half the ceiling lights were burnt out, and remained that way. No place to sit out front of the room. Plastic pool loungers were black with age (dirt?) and had no cushions. There were some newer wooden ones - still no cushions. Not on the beach, no beach club. Our meals were included, but we just ate breakfast there about 5 times. Pancakes and omelettes were ok. No toast, Juice came out of a big pail on the floor. Do yourself a favor - pay a bit more and stay in a better hotel on the beach. This hotel is more geared towards local clientele. This is not worth the money you save. But it was super-quiet at night.
8/10
Reviewed Jan 28, 2013Good deal for the price. Very large room, could sleep a lot of people, but a little short on amenities. Also, close to a large club but fortunately, we were able to sleep through it.
10/10
Reviewed Dec 1, 2012This hotel is amazing. I would go back tomorrow. OK, so it's not 5 star and at first it appears quite basic, and maybe a bit dirty, but its just character. It has everything you need. It is in the perfect location, close to beach, shops, restaurants and other facilities. It has an amazing pool. The staff are all so friendly and helpful, they couldn't do enough for me and were great to chat to. The rooms were cleaned daily and very thoughroughly and the rooms have everything you could need. Microwave, fridge with ice box, sink, cutlery, crockery... Drinkable water was provided and I never had to buy any to drink or brush my teeth with! Zihua has 2 big supermarkets and an amazing market and Ixtapa has lots of little supermarkets and shops. The place is cheap and when I booked I wasn't sure about Zihua or Ixtapa as Ixtapa is more modern and touristy, but Ixtapa is definatley the best place to stay. I went to look at a 5 star hotel and yes, it was nice, but had nothing that Villas Pariso didn't have. In fact, Villas Pariso has a tennis court which other hotels didn't. The only issue I had was cooking with a microwave, but made pasta, rice, noodles, eggs etc with no hassle. A stove would have been good, but you only get a stove if you stay more than a month, which is understandable... I can't recommend this hotel highly enough and I didn't want to leave.
2/10
Reviewed Apr 10, 2012Let me start off by telling you that those Google pictures are fake, don't be fooled. We bought a package deal, food and room for 5 people. The food is dry and lacking flavor, the kitchen staff is verry cheep and inattentive, with first come first serve. The rooms are so dirty that you can't even see yourself in the mirror. Usually in hotels by a beach there are tours,to the fun places, offered with a discount from your hotel, if u stay here good luck trying to find an affordable and safe tour. Overall my experience here was ridiculously horrible, this shouldn't even be a Villa (which means a fancy house in Spanish). The list goes on and on. Please, do yourself a favor and don't spend your precious vacation in this DUMP!
Hotel is older, and they are trying to keep it clean - but there is a disco across the street that has loud music playing until 6 am most nights. The owner of the hotel is trying to resolve this issue, but so far hasn't had any success.
Also, the lounge chairs around the pool are in dreadful shape - they only decent ones have been claimed by the long term renters, leaving only badly broken chairs for the rest of the guests.
2/10
Reviewed Nov 11, 2011I arrived at night in early Nov. It's the off season, so there was almost no one there. I went to the room which was on the end on the second floor. A club next door was just pumping music so loud you could here is in the room very loudly.
I walked through and there was a back door and the little sliding lock was hanging by two screws out or four like it had been kicked in. I got really uncomfortable naturally and decided to get a better hotel.
There are florescent bulbs throughout the place that give that off the super white harsh light too.
I would not stay here.
This is the third year in a row that I have stayed at the Paraiso, and each year was better than the one before. With so many people returning year after year, it's like meeting up with old friends. The rooms are spacious, cleaned on a daily basis, with friendly staff and management. You are truly treated as a valued guest, and every effort is made to ensure your comfort. Food is very good, and only two blocks from the heart of downtown. Would definitely recommend this hotel!!
8/10
Reviewed Feb 24, 2011BEST DEAL FOR THE MONEY IF YOU TRAVEL WITH FAMILY AND YOU ARE PICKING UP THE TAB.
DON'T EXPECT RITZ CARLTON BUT EVERYBODY IS VERY NICE AND ROOMS ARE RATHER LARGE WITH FULL KITCHEN.
KIND LIKE MOTEL 8 WITH LARGER ROOMS AND GREAT LOCATION WITH AWESOME WEATHER
4/10
Reviewed Jan 14, 2011THE ROOMS NEDS TO BE MORE CLEAN
6/10
Reviewed Nov 19, 2010First the cons. While the hotel is only a couple of hundred yards from the beach, public access to the beach is a 12-15 minute walk away. This isn't a fault of the hotel, but it was a drawback. Also, the plaster in the room was crumbling a bit, not surprising considering the humidity, but still another drawback. Third, while there was a kitchen, the applicances were non-functional. The pros were that the rates are inexpensive, and the hotel staff was very nice.
2/10
Reviewed Aug 17, 2010NO AIR CONDITIONED
OLD INSTALATIONS
SHOWER TOO BAD
POOL NO CLEAN
bad smell
cockroaches and ants inside the room
bad experience
[...]resolved issue. Very helpful staff and apologetic and gave us breakfast for free (we think!) Very old building and needs lots of work. Charming situation and very central.
Bad experience! I'll never go back to this Hotel Please don't ever allow any of your customer to go there.
2/10
Reviewed Dec 31, 2009As far as I am concerned, I am happy to accept modest or outdated accomodations. I don't need the place to be fancy. I would be willing to put up with the filthy floor, the outdated and overpainted rooms. However I feel that two things are vital to a hotel room in a cliamte where teh typical daytime temperature is 90 degrees. Every hotel room nees a bed and it needs air conditioning. However I was told, after checking in, that the hotel has a policy of only turning on the air conditioning from 10:30 at night until 7 in the morning. You might think that it wouldnt be too hot by 9 in the morning, but it is still quite humid.
I did notice that Orbitz and Expedia did say that no refunds were allowed after seeing the room, which I thought was suspicious. Nonetheless I had assumed that it was just because too many foo-foo Americans just didnt think that it lived up to their five-star expectations. I really wasnt afraid. After all, I have stayed at $5.night hotels where the bed was just a piece of foam. I really thought that I could accept it whatever it was like. But I cannot accept no air conditioning!
The staff policy also seems to be to lie in whatever way possible to placate the client, and then do nothing. When I called upon arrival, I was told that they would turn on the AC "early" (9pm), and then hook up the individual unit in my room. (There was a brand new unit in the room, it just needed an extention cord). The next morngin we left to spend the day at the beach, and I told the front desk again that somebody needed to plug in the air conditioner. I was told by that lady as well that of course it would be done. Of course nobody did anything. Moreove when we returned at 6pm that night, we found the door to our room was wide open. Not just unlocked, but wide open. The maid had done the beds, so I know that we couldn't have possibly have been the ones to leave it open. There was my $500. PDA blinking its little light right in view from the hallway. Luckily nobody had stolen anything, but the door must have been like that for hours.
We reported to the front desk (the phone was did not work, so we had to go down in person). They pretended thast they would "make a report" and that someone would come fix the airconditoner. We already knew not to believe them.
Yes, the beds were rock hard, the pillows felt like they were made out of rags, not foam. The pool was murky and disgusting (we decided not to use it). The floor and bathroom was moldy and filthy. But if the air conditioning had worked, then that stuff probably would not have bothered me.
4/10
Reviewed Dec 23, 2009It was so,so, had sewage problems so it smelled, bed was hard, rooms were sparse and no TV in living area.
10/10
Reviewed Jun 11, 2009I travel to many cities for business. Only rare hotels like this one are in my list for vacations. What actually sets this hotel apart is how it makes you feel. Most hotels have the same stuff and make you feel like another customer, or they fill you up with propaganda and useless stuff. Villas Paraiso is that hotel that has a personnality in Ixtapa. Its a place to relax and feel, smell and see nature out of your window. The rooms are great and the service is impecable. The workers don't look like robots, they laugh and enjoy working there. In other words, VIllas Paraiso is like a hotel with life, nature and freedom. The kids love to play hide and seek in the back garden or just play in the large pool. The food by the way is delicious. The hotel is close to everything and i cant stand those awful commercial, huge hotels that treat you like a insect. I know alot of hotels and this is one of my favourites. Dont hesitate to take a couple of nights there and you will see exactly what i mean.
10/10
Reviewed Jun 10, 2009Excellent little hotel in ixtapa, very friendly staff, rooms with kitchenette so you can cook, great option to save $$ in the long run as this is one of the lowest priced options in Ixtapa, but with all the amenities of an apartment.
10/10
Reviewed Jun 7, 2009Villas Paraiso is a well hidden small paradise minutes from the memorable beach of Ixtapa, quiet and cosy nook perfect for a romantic hideaway. With a large pool surrounded with blooming garden of splendid flowers and exotic trees and birds of all kinds, and all this for an incredibly affordable price.
I stayed in the Villas Paraiso hotel the when I was not living in Ixtapa, the service is great and the food is amazing!!! I did a lot of birdwatching in the gardens of the hotels which have a lot of trees and flowers and a very big pool. The rooms are really big and clean. I now live in Ixtapa and I keep on coming to the hotel just to enjoy the delicious Mexican homemade style food they have. They have always welcome me warmly and by now we've even become friends with the staff!!
10/10
Reviewed Jun 7, 2009The first time I went to Hotel Villas Paraiso, I was twelve and it was summer. We booked a Master suite for a whole month and really got to know the place, staff and restaurants In Ixtapa and Zihuatanejo. The only thing I could tell my mother is that no Christmas gift could match staying there.
I've been returning every year or two, and I always stay at Villas Paraiso.
Now, Ixtapa is much more commercial and less clean than it was 8 years ago, but it's still a very nice place and Villas Paraiso's friendly staff and large rooms with kitchenettes make long stays comfortable.
And on days we didn't want to cook, the restaurant has a Swiss gourmet chef!
And contrarily to most hotels in the area, this one sometimes presents cultural events. When I was there, they had received St Petersburg's ballet. Amazing!
This is definitely one of Ixtapa's hidden jewels.
