Best Western Manchester Bury Bolholt Country Park Hotel

Lovely scenic area. Close to town for shopping, food and cinema. Clean room but did get very hot. Glad there was a fan in the room as had to put this in in the evening to cool down the room in Sept.

Great hotel near local transportation just a few pounds to the tram allowing excellent connections to the city centre. A relatively old building but clean and perfectly serviceable. Great staff who are polite and respectful. Restaurant was a typical limited menu but the two meals we had were perfectly acceptable. Reasonably priced. Overall I’d definitely stay there again.

During my stay, I encountered an issue with insects in the room, including a spider and multiple ladybugs. I promptly informed reception, and while the staff attended swiftly and courteously to remove them, the matter persisted, as more ladybugs appeared shortly afterwards. Although I appreciated the prompt response from the team, the recurrence of this issue significantly impacted the overall comfort of my stay and raises concerns regarding the room’s upkeep and preventative maintenance.

Staff are amazing always have a good experience here

The property was ideal for what we needed as we were out most days and wanted a comfy place to rest. The spa is worth the price for all facilities available.

1 night stay in the hotel. Staff were very good. Polite and very helpful. Hotel is very run down. Our Room was very tired. Bathroom had a lot of mould around the mastic sealant in the bath etc. Wanted a cup of tea in the morning, only to find the tea bag wrappers were covered in mould! I use B.W quite a lot, and this was probably the most run down B.W I've stayed in.

Really noisy room, had window open to let air in and was kept awake by noise of people leaving restaurant and noise in hotel corridor. Corridors and room were in a sorry state, TV remote was absolutely vile, covered in hand grime. Overall cleanliness of bedding, towels and fixtures was spotless. Staff at reception were great, happy and informative. It appears the staff are doing a great job with a run down establishment.

Comfortable but very dated and tired.

Friendly staff

A relaxed bolt hole

What disappointed us greatly is that now the sports centre is not free to hotel residents. Therefore we missed out on our daily swim !!! We refused to pay extra for the convenience .... Otherwise the hotel where we have stayed several times is excellent.

The spa is amazing the food is lovely the staff are faultless

Staff go above and beyond the morning staff and the bar manager was so nice an helpful

Liked the complmentary bottles of water each day. Everything was great, enjoyed our stay.

Overall the property was great for a short stay (we stayed 1 night). However, it was really hot in the room and there was no AC. Fan was provided but it wouldn't have done the trick if it was any hotter that day. The fan was also very dusty. It needs some modernisation. I would still recommend this hotel for a short stay.

Grsat stay

The garden is beautiful with a variety of birds and wild life. The spa and gym club is excellent. The staff are great and the hotel is good value.i have stayed several times in recent years and always have a great time. Many thanks to all who make it such a pleasure to return time after time. See you soon.

Room two has no window and the toilet is so close to the bath that you have to sit with your legs closed. Your bum touches the wall on one side and the bath on the other. When I was talking to the staff I said I don't have a window they said your in room 2 it's the worst room. The staff are all very nice but room 2 has the worst bathroom that I have ever had in any hotel. I stay away a lot. This room should be offered at a cheaper rate. My colleague also stayed and his room and bathroom were fine.

Fine for central London quick business trip. A bit dated but overall not bad value.

Nice setting, plenty of on site free parking, friendly helpful staff and good food. Hotel needs a bit of modernising and lick of paint inside, but perfectly adequate to stay in.

As no longer staying here provides access to gym & pool, will probably look to stay elsewhere in future. Real shame, as I’ve stayed here many times over past few years

All great

Disappointing Stay at the Dated Hotel I recently stayed at this hotel and was quite disappointed with my experience. From the moment I entered the room, it was clear that the place was in desperate need of renovation. The decor was very dated, making it feel stuck in another era. To make matters worse, there was a strong smell of smoke lingering in the room, despite being a non-smoking area. This was particularly off-putting and made it difficult to relax. Additionally, I noticed mold appearing in several corners, which is concerning for both cleanliness and health. The bed sheets were another letdown; they were visibly dirty and didn’t give off a sense of comfort or hygiene. Overall, my stay was far from pleasant, and I would not recommend this hotel to others until significant improvements are made. I didnt stay I checked out early

Friendly and helpful staff. Evening meal wasn’t great and everything could do with upgrading really.

Lovely hotel but bedroom, bathroom and corridors are a little tired and if updated it would be much better - breakfast was good and lovely spa and pool

The bathroom was clean and enjoyed the light in the mirror. I was not very pleased with the room tho, it smelled very old and not fresh. Didn’t like the idea of paying for ice at the bar.

Beutiful surroundings , room was very average, spa is very good….7.5/10.

Home from home

We were staying at this hotel as we had been invited there for an evening doo for my friends wedding. We were quite disappointed from the start. On arrival we were told that we had to pay extra for the use of the pool, which we were unaware of, as online it states the hotel has 2 pools. Turns out these are not site, so are at an extra cost. When we arrived at our room, it was the furthest away and quite a walk from reception. The room was very dated & smelt damp when we entered. The furniture was very well worn, The carpet was very old and dirty, including rubbish left on the floor. The pillows were very thin, we had to ask for extra, meaning I slept with 4 pillows. The radiators didn’t work so no way of drying our towels if we had wanted more than one shower. The toilet paper was extremely thin, meaning more than normal was needed to be used. The shower leaked all over the floor every time it was used, due to the shower screen not fitting correctly. The bath panel was also very dirty and not fitted correctly. There was snot left on the wall, which is disgusting & the bathroom door handle was also dirty and not even cleaned after house keeping had been in on the 2nd day. My friends were in rooms further down the corridor and they were very modern, unlike ours.

Staff all lovely and helpful, especially Erin (hope I got her name right) in restaurant, beds uncomfortable and hotel very dated but ok for 1 night, food in restaurant and breakfast was good

The staff were friendly. Our room was basic, but suited our needs. Only complaint was the breakfast ended at 9am without any other options nearby.

Home from home. Always feel very welcome here.

Lovely surroundings, fantastic staff, welcoming and helpful. Great room which was spacious and quiet. Will definitely be returning.

Absolutely nothing to complain about. Breakfast is great, staff are very friendly. Meals in the bar are reasonable price and good quality. Definitely recommend.

The staff are very friendly. Room was nice and warm. Everything you could want in a hotel. The swimming pool next door was really nice. I would definitely rather stay at the Bolholt than premier inn etc.....

Friendly staff, very helpful. Made to feel very welcome

Tiny bathroom with no space between bath and toilet also shower water Luke warm an hardly coming out

Repeat visitor to this hotel, always welcoming.

Short taxi ride into Bury for a gtreat day and returned to eat at the restaurant in the hotel. Food was good. Staff are amazing Would stay again

Nice hotel and resturant was nice too

Nice and clean, friendly staff, good breakfast, use of health club

The hotel is set in lovely grounds, very quiet, the rooms are a good size but was very hot woth both radiators on full and took a couple of hours to cool down with the windows open. The bed could be bigger and is quite firm so not very comfortable unless you like that. The room was clean, plenty of towels and loo roll would definitely stay again

Very good

Very tired hotel with poor quality cooked breakfast. Very attentive staff, espeically Ste the night managaer.

My stay was amazing, the staff were friendly and willing to help whenever asked. My daughter is in hospital in North Manchester General so i didnt actually spend much time at the hotel, however breakfast and evening meal consumed, the sea bass and king prawn linguine was amazing tho it did need seasoning, breakfast was ok, though i like my black pudding sliced thicker that way its crispy on the outside but still soft in the middle allowing you to actually taste it. Servers very friendly and polite and took comments back to the chef. My daughter is up here for a while so will be a weekly 3 nightly stop for me

Nice room.. superb leisure facilities.. Good food.

Very disappointing 3-day stay for a business trip. Experience is totally dependent on occupancy. The kitchen does not open if low occupancy, expect a basic, bland offering of soup and sandwiches. Limited menu other days (3 options). Maintenance don’t bother to respond to maintenance requests, so cold shower two days running. Room desk/dressing table far too high to be usable as a work desk. The executive room has a good standard of decor but the bathroom is tired and worn.

Great hotel at a good price. The hotel has excellent amenities such as Spa, Gym, Restaurant etc which we used during our stay. The spa is a good size with a nice pool, jacuzzi, steam room and sauna which we enjoyed. We ate food in the restaurant and it was really nice. The bedrooms are a little dated and they did get abit hot during the night but we slept ok. Would definitely use this hotel again

Lovely hotel, rooms were comfortable and clean and the staff were polite and helpful the spa facilities were a great bonus and were easy to access, clean and well maintained. We ate in the bar and the food was good too. The only thing extra would have been a hairdryer in the room but its not an issue, would recommend and would stay again.

It is literally a home from home.

Rooms were comfortable and clean. No lift and narrow stairs so luggage needs to be not too bulky. Staff were very pleasant and helpful and breakfast was plentiful and cooked fresh as required. Overall a pleasant stay.

Amazing warm extremely friendly and welcoming staff. Great atmosphere. Room was nice and well fitted out. Very relaxing Bar area excellent facilities. Nice part of Bury.

Description is decidedly deceiving. Not my idea of a country park hotel! Decor basic and tired. Rooms were small, bathrooms basic and water not overly hot in shower, water stains on ceiling. Tv hung on wall had cables hanging down. The bar was awful sofas and chairs have seen better days and you were practically sitting on the floor. In dire need of refurbishment. Meals on Sunday stopped at 8 and we had been travelling for 4 hours menu choice limited to burger or wraps, etc. The room was clean just basic. Would be okay for a brief overnight stay but not my idea of a relaxing country break hotel.

Have stayed previously and will be coming back

Stayed here previously and will be coming back

The night staff when i checked in.was very nice and pleasant but the condition of the property itself is not the best room not cleaned thoroughly the condition around appears to be deteriorating and the pipes were making a lot.of noise in the bathroom freaking out our cats.

Excellent hotel. Dinner In The restaurant was outstanding and rather large portions. Good choice of items at breakfast. All staff friendly and attentiv. Bedroom and bathroom spacious very clean and comfortable. Free use of spa/leisure facilities. Hotel set in beautiful peaceful grounds.

Great value for the money we paid, room small but adequate for our needs, breakfast very good and staff all lovely

Staff lovely, hotel room very outdated and hot!

Everything was great, can’t fault the staff and the service, can’t fault the hotel as it’s beautiful, the only problem i had was i was staying in room 65 and the hallway door woke me up numerous times throughout my stay with people coming and going which made it difficult to sleep well. With this being said, i will definitely be returning on my next visit but hope i get a quieter room next time

Stay here often for work, great service, food and facilities in the leisure spa, shame overall the rooms and facilities are tired/dated

Very good parking area. Receptionist at check in and check out were excellent and professional and friendly. Room was extremely small. Beds were comfortable. Bathroom would have been better with a shelf inside. Disappointed at breakfast after having stayed previously which had been excellent. Bar prices seem to have doubled in 6 months

Free parking nice friendly staff clean room but tired need redecorating carpets worn out need replacing breakfast needs improving the fried egg was like rubber and crossionts were hard not fresh

Was very clean and staff were friendly

The staff were very welcoming and helpful x

Nice hotel / comfy bed /Excelent staff Just sink needed replacing Chipped in many places Needs a good paint Broken draw was fixed straight away I WOULD STAY AGAIN ENJOYED THE PLACE

Everything was great, fab room and great pool facilities

Really dissapointed with our stay. I know people say it’s only a bed for the night, u don’t spend much time in the room but we were really disappointed. We checked in early evening but was very slow check in barely any staff. Very dirty, very basic and dated and room wasn’t clean. Dirty floors, bins hadn’t been emptied, uncomfortable beds and cold damp room. Certainly wouldn’t recommend and wouldn’t stay again. Swimming pool was lovely, I can’t believe how the hotel can be so dated and dirty when the pool was totally different

The hotel was great, all the staff were very professional and polite, we had minor issues with the key cards not always unlocking the room door, but apart from that a very enjoyable stay.

Very nice stay

I was attending a wedding. I checked in the night before. I am blind and the staff were amazing, so helpful. Thank you Ash and Shirley credit to the Company.

Nice place. Getting to our room was a mission but we enjoyed our stay

Stayed for a wedding, lovely venue, super comfy bed. Staff were great, couldn’t do enough for us.

This hotel is really dated and needs a deep clean. Very disappointed in the room - glad we had only 12 hours there. Bathroom grubby with layers of dust/ dirt. Found rubbish and underwear under the single bed - which was reported to reception and dealt with. No apology given however. We definitely expected a better experience. The bar area wasn’t clean, sticky table and sofas. . We won’t stay here again . The room was worth half of what we paid. We had an early start and reception was closed, so unable to speak to anyone about our stay.

Great room and leisure facilities. Didn't use the restaurant or bar but plenty did. Excellent facilities for the price although the big pool was very cold

Stay here regularly and every times it is just right. Staff are friendly & helpful. Facilities are great and food is great on choice and quality.

Always a pleasant welcome. Clean tidy rooms excellent leisure facilities and a filling breakfast what more would one need

Free parking friendly staff nice clean big room nice breakfast and leisure facility

Great hotel. Rooms a little dated but good value. Good parking onsite. Restaurant finishes too early at 8:4/(we arrived at 9pm). Breakfast finishes too early at 9pm

Beautiful grounds, good location near Bury Town and the Market. Good Food and services. Nice fitness center and pool. Mostly this is a wedding venue. Not quiet on a summer weekend. This didn't really bother us, but the tiredness of the rooms, the age of the mattresses and the overall age of the in room facilities was poor. The coffee in-room is terrible!! The staff and service however - amazing! We would come back just for that. The Breakfast is wonderful!!

Staff are always friendly, Stables leisure centre is very good, pool, sauna and steam room (when you can get in)

Hotel was ok. Pretty dated. Room was acceptable. Extractor fan in bathroom was very full of lint so not super effective at removing steam. Could do with a bit of a freshen up. Reception staff were very helpful & friendly. Noise level wasn’t too bad but a wedding was going on at the time & the wedding guests talked loudly & until late right outside my room window & it was a bit too stuffy to keep the window closed.

The noise at night time was far worse than hotels located in a city centre. The smoking area is at the front door and people are out there talking & swearing up until 2am

Good. Only complaint we were charged £1.50 for ice.

Pleasant stay

Staff where great, friendly,polite and helpful . Room was ok for 1 night but in need of refurb. Hotel grounds are lovely and breakfast was very good.

Spa, gym, pool, and leisure facilities were all fantastic. The hotel rooms weren't great. Small and dated.

Freindly staff always clean rooms and beds comfortable and free use of gym and pool. Always stay here when in the area.

The team where outstanding, so helpful and friendly. Nothing was too much trouble and they went out of their way to make the stay brilliant. The breakfast was great and the heath centre next door that you get access too was really good. Honestly the team make this hotel, would recommend staying here any time. Lovely location, food and facilities

Another excellent stay. Friendly staff comfy rooms and free access to Stables gym/pool facilities. My go to hotel in Bury.

Good stay and service was good.

As good as a high end hotel. Nothing wrong at all.

First and foremost the staff were incredible and very helpful. Last orders for food were 845pm and due to a train cancellation we were late arriving. Our order was in for 844pm so the poor chef had to start everything up in the kitchen but it was not a problem. We ordered loaded cheese burgers steak baguette and chicken bacon spaghetti carbonara with a poached egg!!! The food was excellent and the chips were the best ever!! Magnets on tap and cokes for the young ones bill was £78 which was excellent value. Rooms clean and room 31 in particular very spacious. Used the leisure facilities which the hotel have usage of so collect a receipt from hotel reception and take to Stable leisure centre 200 yards away. Top drawer facilities pools jacuzzi steam room sauna gym brilliant!! Again thanks to the staff Michele Tia and others well done!!!

All good - relatively quiet, but there was a bit of road noise. Could make more of the grounds. Nice place though and would stay again

Im just back from a 2 night stay and couldnt fault this place. Staff were lovely and always on hand to help. The pool/sauna is next door at the stables which was beautiful. Big pool was freezing and mainly for lane swimming but smaller pool was lovely and warm. Jacuzzi & whirlpool were great. Room was a basic/standard room and perfect for what I needed. Just a break away to recharge by myself. Food - the reviews were very mixed but I enjoyed it. Only had breakfast one morning as chose to lie in. It was fresh and plenty to choose from. Im a fussy eater and all was ok. Hot food and continental with fruit etc available. I did have a really nice steak burger for dinner one night in the lounge/bar area, which was comfortable whilst watching the tv and relaxing. Overall a lovely stay, and I would go back again. I do have pictures but cant seem to load them.

Location for us near East Lancs Railway was ideal. Room was spacious and clean. Tea/Coffee/milk/cookies on offer in room were generous. Evening food in-house was excellent, service prompt and professional. Breakfast offers were generous and plentiful.

The room had moths on the floor and the air felt stuffy due to the humidity, the sheet had hair on it and dirty in some parts, the walls swollen with moisture and a bathtub with a shower but no hose. Although it felt like a step back in time, there were some positives - the breakfast was delicious.

Beautiful surroundings. Very pleasant and helpful staff. Room quite basic. Not enough disabled parking and the ones that are there are literally no bigger than standard ones. Our wedding party was in the Horseshoe Barn and although it was excellent getting to and from it was very difficult for someone who has balance issues. Pushing a wheelchair over the cobbled road was nigh impossible so we had no choice but to walk. Luckily, although my wife has serious issues with balance, she can walk aided, but others are not so fortunate. More consideration for disabled guests in paramount.

Pleasant stay in clean frendly enviroment

This was an overnight stay on the way back from visiting family; we have stayed at this hotel before. All staff at check-in, bar and restaurant are friendly and helpful. The dinner menu makes good use of locally sourced ingredients and offers interesting menu choices. Portions are generous; I only managed two courses. Breakfast is plentiful and good value for money. The use of linen napkins at breakfast (rather than the usual paper) is a very nice touch. The only thing I would change is the position of the small glass shelf over the washbasin in the bathroom. I managed to head butt it every time I washed my face.