Four Points Flex by Sheraton Copenhagen Airport vs Similar Hotels

Rooms were described as small, basic, and sometimes uncomfortable.

Some complaints about size and comfort, particularly of beds and pillows.

Rooms were described as worn, with issues like cold temperatures and odor being common complaints.

Room quality was noted to have issues such as broken curtains and noise.

Rooms were noted as clean and well-maintained.

Multiple mentions of dirty or unkempt areas on the property.

Several reviews mention issues with cleanliness, including mold and dirty linens.

Multiple reviews mentioned issues with cleanliness, including unclean rooms and inadequate bathroom hygiene.

Good location near the airport; however, transportation options were limited.

Conveniently located near the airport with easy access to transport.

The hotel is conveniently located near the airport, which guests appreciated.

The hotel is praised for its excellent location, being very close to the airport.

Friendly and accommodating staff were frequently mentioned.

Staff are friendly and accommodating as highlighted in several reviews.

Multiple guests appreciated the friendly staff, although there were incidents of poor customer service.

Service was generally positive with friendly staff mentioned in several reviews.

Basic breakfast options but generally acceptable.

Breakfast received mixed reviews; some found it lacking in quality.

Breakfast options were okay, but some guests expected more variety.

Breakfast received positive reviews, being described as excellent with lots of choice.

Lack of amenities such as coffee machines and toiletries noted.

Limited amenities mentioned, with basic items missing in rooms.

Basic amenities were mentioned, but things like breakfast options were noted as lacking.

Some amenities were lacking, such as insufficient soap and limited breakfast choices.

Some reviews suggested that prices were high for the quality offered.

General agreement that rates were good for the location despite some drawbacks.

Guests felt the price did not match the quality of the hotel.

Several reviewers felt the price was steep for the quality provided.