Ascot Bush Lodge & Spa

Turned up Carpet on edges is a tripping hazard

Friendly staff, clean and comfortable.

Just the noise factor being so close to the freeway was an issue, perhaps the units further away from the freeway offer less noise.

Unfortunately the roof leaked in the night and we had to move furniture around to try get some sleep.

Beautiful place,onsite restaurant,friendly staff

Tv did not work properly, lodge close to highway,traffic noice

The breakfast was great and good value for the price

The young lady at the restaurant however was magnificent. Her energy was contagious. They need more staff like her.

The man at reception was not the friendlies which set the tone for the entire weekend. Having a people's person at reception really makes a difference.

Staff are friendly and helpful, the grounds are very well maintained, the rooms are neat and clean.

The road noise in the front facing rooms is quite loud but not unbearable.

The room was very spacious compared to most double rooms. The receptionist was very polite and helpful.

Definitely the cleanliness. There was dust and dirt in the lamp shades, in the corners of the dresing table, on the bathroom mirror, on the bathroom shelf, on the window sills. The bathroom had dead insects smashed up and stuck on the walls and the door. The parking area was way too far from the rooms and also too high. There was alot of noise at night from the generator and the traffic.The description of the rooms on the website says that the rooms have a garden and river view which is false as the only view you get from the rooms are the roof tops of the bottom chalets and the factory across the lodge.

Amazing accomodation, with everything we needed. Food was excellent 👌

N/A

Regarding the room, it was excellent. we do not eat breakfast, but the dinner was very good.

none

The beds in the Unit number 55 which was allocated to me, were both in a very poor condition. My wife and I booked at the same venue at the beginning of July, with some friends, and the beds we had in those rooms were fine. This Unit was a great disappointment to me unfortunately

Everything

Nothing

Quite and room service is good

It is dark at night. More lights should be available

Tolle Angestellte, schöne Anlage, gute Ausstattung. Die Rondavels sind geräumig. Ohne die Umgebung wäre es eine tolle Unterkunft.

Sie können nichts dafür, aber die Umgebung verhindert jedes Urlaubsgefühl. Müll, Industrie und der Geruch von verbranntem Abfall aus der Umgebung tragen nicht zur Entspannung bei.

Venue, location, the room, the bathroom and the staff were amazing

The restaurant took over an hour for 2 sandwiches

Clean room

They don't have microwave to warm food. No one took us from reception to our room we we told to look for number 41

Staff was super great 👍

What happened with the rain storm that evening roof leaked water / sorry forgot to report to staff - did not wet the bed. Suggestion to ensure sealing of the roof are sealed - so that roof do not leak and grass do not fall on the beds.

I liked the location of the property.

The check out time as 10am is too early and R250 per hour for late check out is ridiculous. Especially after paying R1300 for the night. It would be good if you have a later check in time even if it’s 4 or 5 pm and make checkout time at noon. While guests await for their rooms to get ready they can enjoy a drink by the Bar or play the adventure Golf you guys have which ultimately leads to more Revenue for you guys 🤷🏽‍♂️

Clean, has good Wi-Fi connectivity, very beautiful!

I didn’t like that there were no irons available in our rooms or for request but only an ironing room near reception 🥲

The staff was very friendly, the venue was superb.

Privacy and the beauty of the place.

No access to nearby shops.

The cottage, Views and farm setting was amazing!!

The driveway from main road very bumpy and uneven. Slow going. Typical farm road

The grounds are beautifully kept and the staff are warm and welcoming.

The pillows and the towels were the only things that let this property down

The route to the venue it's very dodgy especially at night,there is a small unsafe bridge with no barrier that written bridge floods when it's raining. The route passes through illegal dumping area

The route to the venue it's very dodgy especially at night,there is a small unsafe bridge with no barrier that written bridge floods when it's raining. The route passes through illegal dumping area

Food and staff were exceptional. Everyone was friendly and helpful.

The lodge is very close to the N3 highway which has large trucks 24x7. The noise was so loud at night that we could not sleep. We noted this after the first night we were there, of three nights, but were only told when we checked out that there were other rooms we could have been moved to. If you are planning to go there, ask for rooms away from the highway.

It was close to the places I needed to go.

The sound of the freeway was terrible. Didn't get any sleep. Bathroom in a family unit was too small.

Poor service delivery with the restaurant and bed was broken and security could only help us

The surroundings are beautiful, clean and well managed. I had lamb curry for dinner, it was delicious.

When we arrived at reception, one lady was sitting and we couldn’t see the main entrance cause it was closed, we were looking for the door. She is looking at us not coming to open until I knocked at the glass door asking for entrance the she stood and open. I asked her why she did not open even though she was looking at us, she didn’t respond. Secondly there is no microwave in the room which I think would be helpful to have.

I liked the style, cleanses and the area

They don’t have iron in the rooms

Clean

None

We had a lovely pleasant dinner. Staff were friendly and competent. The shower was not the greatest. Battled to find a happy medium with the hot and cold water. The lights in the bathroom were on a sensor. So if you didnt move while in the bathroom the lights would go off. Not a major issue but a bit weird.

Dam

Nothing

Scenic comfortable

River crossing at night

I did not have breakfast.

The noise from the factory opposite the property is too loud especially at night. It takes away the whole bush tranquil experience.

My room excellent

Nothing at all

Landscaping

Too close to noisy factories and busy roads

Relaxing and calm

Everything

The air-condition was licking.

It’s very natural and clean.

It is next to the road. The noise is loud.

Love Ascott and the Staff

Always love the bush vibe.... We've stayed often and always return

Clean environment

The room was very spacious. Clean. The view was great. Peaceful surrounding.

Good location

Very quaint with imaginative decor.

Aircon above the head of the bed was dripping. Although a very hot night, we had to switch it off.. Rooms, especially the bathrooms are dated and in need of an upgrade. Otherwise very clean and comfortable.

we had the pizza for dinner and was perfect. room was nice and clean and had everything we needed for our 1 night stay

the lighting in the room was dark

The quaintness was very unexpected.

Lovely spacious grassy setting

So close to the main highway that the noise overnight kept us awake.

Everything literally

The water took some time to warm up. But either than that I was happy

I enjoyed the place. It’s very quiet which I needed to be able to relax

None

Service

Nothing

The location and level of privacy was well, facilities were clean and staff was friendly, highly recommend and will definitely be back.

The price for 2 nights, it wasn’t a ridiculous price but abit high for the city in a sense for R1000 more rather go to Durban where there’s a beach now this isn’t an off putting factor but worth considering for the next person.

The staff was friendly, caring and attentive. The scenery was amazing. A mini escape from the city in the city. The food was good too.

Not much

Restaurant was lovely and excellent service, Your reception staff also so friendly and went the extra mile to keep us oldies happy, helped us with Laundry and setting our TV in. Even your Maintenance guy were very helpful fixing my Husbands Belt Thank you 🤗

My Husband is a very tall man and the bed was a bit short, but we made it work, he just curled up a bit😃 Had to get used to the Highway noise, first night it sounded like a Aircon at full speed, but we got used to it

Good

N/a

The beds were comfortable, staff were friendly.

The noise was crazy with the highway right there as well as the factory noises , the shower heads were terrible and the toilet was leaking. Check out time was 10am, but the cleaner was in our room at 9am removing all bedding which made us get up and leave. The walk from the car parking to the rooms was a long steep hill with our bags. They did say that they are sorting out parking closer to the rooms so im sure in the future it will be better.

Very nice grounds and hotel in a tranquil setting.

Rooms were a bit cold, the bed was small.

Clean and good value for money

Sadly there is a factory across from the lake

The noisy traffic was too much. One expects a quiet peaceful stay at a Bush Lodge.