Arquitectura colonial
Arquitectura colonial, España, M5500 Mendoza, Argentina- Attraction
English
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About this hotel
Modern Accommodation in Downtown Mendoza
Stylish Rooms and Dining Experience
Indulge in tastefully decorated rooms equipped with modern amenities like flat-screen TVs and comfortable beds. Enjoy a diverse culinary experience at the hotel's restaurant offering a variety of menu options, from afternoon teas to sophisticated dinners.
Convenient Facilities and Services
Relax by the seasonal outdoor pool or unwind at the bar and fitness centre. With four meeting rooms available, the hotel caters to both leisure and business travelers. Additionally, private parking and daily breakfast options ensure a hassle-free stay.
For a memorable stay in downtown Mendoza, book your accommodation at NH Mendoza Cordillera hotel.
Nearby Attractions
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Arquitectura
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Peatonal Sarmiento
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Plaza Independencia
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Escudo Provincial en luminaria
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Mendoza City Tour busoffice
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Arquitectura
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Colegio nacional agustin Alvarez
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El jardinero
The gardener, Bernardino Rivadavia, M5500 Mendoza, Argentina- Public Art
Plaza Chile
Plaza Chile, Mendoza, Sección 1ª Parque Central, Argentina- Park
Amistad Inmortal O'higgins San Martín Argentina Chile
Amistad Inmortal O'higgins San Martín Argentina Chile, José Albino Gutiérrez, M5500 Mendoza, Argentina- Sculpture
Paseo Arq, Daniel Ramos Correas
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Plaza España
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Important Information
Please note that underage guests must be accompanied by an adult. Guests under 18 years old cannot check in at the hotel without adult supervision.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 25$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
When booking more than 9 rooms, special conditions and supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Spa/wellness center
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Airport shuttle (additional charge)
Parking garage
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Allergy-free room
Snack bar
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Food delivered to guest room
CCTV outside property
CCTV in common areas
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
Happy hour
Room Types
Standard Double or Twin Room
Up to 2 guests24 sqm2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
This room offers hardwood floors and a tasteful décor with a contemporary style. It features lots of natural light, a work desk, chair, WiFi access, air conditioning, mini-bar, electronic safe, cable TV, soundproof windows, telephone and a selection of comfortable pillows.
It can be fitted with a queen-size bed or two single beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
24 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingHardwood or parquet floorsWardrobe or closetBidetHypoallergenicLinenUpper floors accessible by elevatorToilet paper
Superior Double or Twin Room
Up to 2 guests34 sqmDouble bed (131-150 cm wide)
This room offers lots of natural light, hardwood floors and a tasteful décor with a contemporary style. It is equipped with a desk, chair, WiFi access, air conditioning, mini-bar, electronic safe, flat-screen cable TV, soundproof windows and a selection of comfortable pillows. Additional amenities include a bathrobe, slippers and espresso coffee machine.
This room can be fitted with a queen-size bed or two single beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
34 sqm
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingHardwood or parquet floorsElectric kettleWardrobe or closetBidetHypoallergenicCoffee machine
Family Triple Room
Up to 3 guests35 sqmDouble bed (131-150 cm wide)
Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe. The unit offers 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
35 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingHardwood or parquet floorsWardrobe or closetBidetHypoallergenicLinenUpper floors accessible by elevatorToilet paper
Superior Double or Twin Room with Extrabed (2 AD + 1 CH)
Up to 3 guests35 sqmQueen bed (151-180 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious twin room provides air conditioning, soundproof walls, a mini-bar, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingHardwood or parquet floorsWardrobe or closetBidetHypoallergenicLinenUpper floors accessible by elevatorToilet paper
Junior Suite with Terrace
Up to 2 guests40 sqmDouble bed (131-150 cm wide)
Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a mini-bar, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingHardwood or parquet floorsWardrobe or closetBidetHypoallergenicLinenUpper floors accessible by elevatorToilet paper
Junior Suite, Terrace (Extra Bed 2 Adults + 1 Child)
Up to 3 guests40 m2
1 Double Bed
431-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway/extra beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 2 children
Room details
40 m2
City View
In-room amenities
MinibarTVTelephoneHair dryerBathrobeDeskPrivate bathroomInterconnected room(s) availableWardrobe or closetBidetToilet paperShampooWheelchair accessibleDaily housekeepingHypo-allergenic bedding availableEspresso maker
Junior Suite, Terrace (Extra Bed 3 Adults)
Up to 3 guests40 m2
1 Double Bed
431-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway/extra beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults
Room details
40 m2
City View
In-room amenities
MinibarTVTelephoneHair dryerBathrobeDeskPrivate bathroomInterconnected room(s) availableWardrobe or closetBidetToilet paperShampooWheelchair accessibleDaily housekeepingHypo-allergenic bedding availableEspresso maker
Standard Double Or Twin Room Free Parking Promo
Up to 2 guests24 m2Double bed (131-150 cm wide), 2 Double bed (131-150 cm wide)
Featuring free toiletries, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The twin/double room features air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV with cable channels.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide), 2 Double bed (131-150 cm wide)
Room details
24 m2
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingHardwood or parquet floorsWardrobe or closetBidetHypoallergenicLinenUpper floors accessible by elevatorToilet paper
Standard Double Or Twin Room Free Parking Promo With Breakfast
Up to 2 guests24 m2Double bed (131-150 cm wide), 2 Double bed (131-150 cm wide)
Providing free toiletries, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide), 2 Double bed (131-150 cm wide)
Room details
24 m2
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingHardwood or parquet floorsWardrobe or closetBidetHypoallergenicLinenUpper floors accessible by elevatorToilet paper
Superior Double Or Twin Room Free Parking Promo
Up to 2 guests34 m2Double bed (131-150 cm wide)
Featuring free toiletries, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious twin/double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
34 m2
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingHardwood or parquet floorsElectric kettleWardrobe or closetBidetHypoallergenicCoffee machine
Superior Double Or Twin Room Free Parking Promo With Breakfast
Up to 2 guests34 m2Double bed (131-150 cm wide)
Featuring free toiletries, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious twin/double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
34 m2
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingHardwood or parquet floorsElectric kettleWardrobe or closetBidetHypoallergenicCoffee machine
Suite Double View Terrace
Up to 2 guests60 sqmDouble bed (131-150 cm wide)
The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, soundproof walls, a mini-bar, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
60 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerDeskPrivate bathroomHeatingHardwood or parquet floorsWardrobe or closetBidetHypoallergenicLinenUpper floors accessible by elevatorToilet paper
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(416 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 17, 2026La atención del personal.
Falta una mesa y silla en la habitación, para poder trabajar cómodo. Lento el servicio de cena.
10/10
Reviewed Sep 15, 2026falto mas variedad en huevos y proteinas
9/10
Reviewed Sep 10, 2026muy buen desayuno.
Aire acondicionado - calefacción muy ruidoso.
7/10
Reviewed Sep 8, 2026Ubicación
Algo antiguo
7/10
Reviewed Sep 8, 2026La ubicación es lo,que más me gusto y la atención del personal
La habitación que me toco a mi 410 al menos necesita una actualización por el precio
6/10
Reviewed Sep 7, 2026la cama estuvo muy comoda
que le falta mantenimiento, el piso estaba roto, la tina tb, estaba manchado el piso del baño.
6/10
Reviewed Sep 7, 2026La ubicación
La ropa blanca es más o menos
10/10
Reviewed Sep 6, 2026Me he alojado aquí muchas veces , es un hotel muy cómodo y su personal muy amable
6/10
Reviewed Aug 30, 2026朝食の種類が豊富
8/10
Reviewed Aug 20, 2026Sistema de calefacción muy ruidoso y que supuestamente no calentaba porque la temperatura ambiente no subía. Para dormir tuve que apagarlo del ruido molesto que hacía.
7/10
Reviewed Aug 17, 2026Café da manhã
Barulho do ar condicionado
8/10
Reviewed Aug 15, 2026Ubicación y buen desayuno
El baño de la habitación
10/10
Reviewed Aug 15, 2026Excelente servicio
4/10
Reviewed Aug 15, 2026Centrico
Esta viejo. El aire hace mucho ruido.
7/10
Reviewed Aug 10, 2026UBICACION
Engaño con el check in, elegi habitacion con ducha al piso y vista a la plaza y me entregaron otra con tina y vista a un edificio
8/10
Reviewed Aug 10, 2026La ubicacion y el trato
Tuvimos problemas con la temperatura de. la habitacion pero nos lograron resolver
4/10
Reviewed Aug 6, 2026La ubicación y el esfuerzo del personal para compensar el deterioro del hotel. En general son personas muy amables
El fuerte olor del baño, el calor extremo en las habitaciónes, no poder regular la calefacción, el deterioro de los baños!
3/10
Reviewed Aug 3, 2026El baño tuvo un mal olor permanente. Insoportable
7/10
Reviewed Aug 3, 2026Las camas cómodas, habitación amplia, desayuno normal
En la habitación había olor a desagüe
8/10
Reviewed Aug 3, 2026Localização ótima
Alguns itens precisam de atualização e custo muito elevado.
10/10
Reviewed Aug 2, 2026Si
Las jaboneras y el secador de pelo
6/10
Reviewed Jul 25, 2026La ubicación
Las toallas del baño viejas,duras sin servicios y con instalaciones poco mantenidas
9/10
Reviewed Jul 23, 2026Amabilidad, ubicación, limpieza
No aplica
9/10
Reviewed Jul 23, 2026Muy buena ubicación y habitaciones comodas
Falta mejorar la mantención de baños
10/10
Reviewed Jul 19, 2026The staff. They have gluten free breakfast!
8/10
Reviewed Jul 14, 2026otima localizçaão, no coraçao da cidade com comercio e restaurantes muito proximos, varias praças lindas e proximas. Cama grande ,com otimo colchao e otimos travesseiros. Cafe da manha honesto.
as toalhas bem ruins , material ruim e asperas. E o ar condicionado que era muito quente sempre em 24, tinha que abrir a janela para esfriar
10/10
Reviewed Jul 14, 2026Muy buena la atención
10/10
Reviewed Jul 13, 2026La comodidad
Faltaba un espacio de trabajo
9/10
Reviewed Jul 10, 2026Lindo y cómodo
8/10
Reviewed Jul 10, 2026Ubicación
El motor de el aire o calefacción. Es muy ruidoso x momentos. Insoportable. Uno la tiene que apagar. Para poder dormir
6/10
Reviewed Jul 4, 2026La amabilidad de los empleados
No vale el precio que cobran, muchas oportunidades de mantenimiento en las habitaciones, tvs viejas, balcón en mal estado.
8/10
Reviewed Jul 3, 2026Ubicación céntrica y la atención del personal cordial y amable.
9/10
Reviewed Jun 30, 2026La habitación
Cobran estacionamiento algo que no tendría que ser si esta en el mismo edificio, el desayuno caro,
10/10
Reviewed Jun 29, 2026Un hotel bien ubicado, con personas muy atentas y el desayuno de primera.
El ascensor se veía viejo.
10/10
Reviewed Jun 29, 2026Me gustó la atención del personal muy eficiente ,atentos !la calefacción muy buena ..! desayuno bufet completo .
El olor que salía del baño a desagüe
9/10
Reviewed Jun 24, 2026Boa localização, quartos confortáveis, limpos, com todas as comodidades necessárias! Voltaria com certeza.
10/10
Reviewed Jun 23, 2026Ubicacion y restaurante
Calefaccion
2/10
Reviewed Jun 17, 2026el wifi es pésimo. se corta varias veces. No es posible trabajar.
Pésima calidad del WIFI. Mal olor del baño. La comida no es buena. Desayuno con poca elección.
8/10
Reviewed Jun 15, 2026La ubicacion
9/10
Reviewed Jun 14, 2026La ubicación
Los toma corrientes no servían
9/10
Reviewed Jun 13, 2026Localização, perto dos principais pontos da cidade, atendimento rápido, limpeza
Cafe da manhã com poucas opções.
9/10
Reviewed Jun 11, 2026Da localização e do conforto das instalações.
Considerando instalações similares em outros países sul americanos o custo foi um pouco elevado.
7/10
Reviewed Jun 8, 2026Cama muito gostosa, chuveiro com bom fluxo de água e quente.
Assento sanitário manchado, portas lascadas, café da manhã fraco.
8/10
Reviewed Jun 8, 2026Piscina y desayuno
10/10
Reviewed Jun 8, 2026la variedadto
no tengo nada que decir
9/10
Reviewed Jun 5, 2026Localizaçao, presteza da equipe do hotel, cafe da manhã e tamanho do quarto
Nao gosto de box com banheira juntos, mas isso é um detalhe que nao compromete a qualidade da acomodacao
8/10
Reviewed Jun 3, 2026Boa a localização.
3/10
Reviewed Jun 1, 2026Me gusto lanubicacion
El checkin, no nos querian ayudar a pesar q se podia. Las camas feas. Desayuno normal... nada redaltante.
10/10
Reviewed May 28, 2026Es muy destacable la gentileza y profesionalismo de la atención que brinda el personal del Hotel. También, es altamente valorable la tranquilidad, confort, y limpieza de la habitación. El desayuno es también destacable; muy variada la oferta de productos y calidad de los mismos.
10/10
Reviewed May 18, 2026For us, this is the third time staying at this place. We had a pleasant and enjoyable time.They have improved breakfast with a variety of food (they have sweet and savoury items for celiacs as myself). We had a beautiful room with a nice terrace. We enjoyed our daily complimentary drink for being environmentally cautious.
Nothing
9/10
Reviewed May 17, 2026Climatização não funciona
9/10
Reviewed May 16, 2026Habitaciones, ubicación y desayuno
6/10
Reviewed May 12, 2026Excelente ubicación.
Habitaciones poco modernas y fue difícil regular la calefacción- aire acondicionado.
10/10
Reviewed May 10, 2026Localização perfeita.
Nada a reclamar.
4/10
Reviewed May 8, 2026La ducha llena de sarro, no salía prácticamente agua. El baño emanaba un olor muy malo a la habitación. La taza del baño estaba mala. Está muy sobrevalorado para las habitaciones que ofrecen.
4/10
Reviewed May 4, 2026cama cómoda
sucio, mal baño, desayuno malo
4/10
Reviewed May 4, 2026O pessoal que faz atendimento é gentil, mas não tem desculpas para as falhas do hotel, como: TV a cabo, não conseguíamos acessar aos canais que queríamos e a recepção não sabia informar.
O edifício onde se encontra o hotel é antigo e faltam reformas. O quarto é antigo e o banheiro está em péssimas condições. No corredor interno há uma placa de metal no teto que está enferrujada. Isso não é possível em um hotel 4 estrelas. As toalhas de banho são antigas e algumas bem gastas. A porta de entrada do quarto tem dois buracos horríveis do lado de fora. Dá para entender que trocaram a fechadura, mas não fecharam os buracos. Dá uma péssima impressão para um hotel que se diz 4 estrelas!!!! O carpete dos corredores é velho e precisa de uma limpeza profunda. O café da manhã é ruim. Os queijos e embutidos ficam guardados sem cobertura, então no dia seguinte estão ressecados. Muito ruim o café da manhã. TV a cabo tem um controle antigo que não ajuda a encontrar os canais desejados. O valor da diária é de 5 estrelas e tivemos condições de hotel 2 ou máximo 3 estrelas.
5/10
Reviewed May 3, 2026El aire acondicionado no funciona y la habitación es muy caliente. El baño tiene un olor a cañería muy fuerte y desagradable
9/10
Reviewed May 3, 2026Cordialidad del personal
Todo bien
8/10
Reviewed Apr 30, 2026Habitación, colchón, almohadas 👌
Baño
8/10
Reviewed Apr 20, 2026Localização
Instalações e cheiro encanamento
8/10
Reviewed Apr 15, 2026O quarto tem um bom tamanho e cama confortável, o hotel é bem localizado e bom café da manhã.
O ar-condicionado central não funciona, acredito que eles mantem apenas para ventilação.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Good breakfast
- •Convenient location
Areas to consider
- •Room condition and maintenance
- •Parking issues
- •No covered parking available
Cleanliness
7.89/10Cleanliness was mentioned positively in multiple reviews, indicating a generally satisfactory standard.
Service
8.36/10The staff were described as friendly and helpful, contributing to a positive experience.
Location
8.4/10Several reviews praised the hotel’s favorable location, enhancing accessibility.
Room Quality
7.35/10There were comments about the need for remodeling and issues with room amenities.
Amenities
7.88/10Amenities received mixed feedback, with some positive aspects noted.
Value for Money
7.84/10The hotel's pricing was seen as slightly high compared to the service level.
Food and Beverage
8.39/10Breakfast received positive remarks for variety and taste.
Overall Experience
7.86/10The overall experience was generally pleasant, with some areas for improvement.