St Kitts Marriott Beach Resort, Casino & Spa

The casino experience was ok. The staff was attentive and offered complimentary drinks several times while we were gaming. It's a small casino and games were limited and out of date. I didn't care for the free play "10 for 10" set up. The hotel staff went above and beyond to do a nice display with flowers and wine in honor of our anniversary. I wish this kind of attention carried forward whenever we had to call down to the front desk for something. It was over an hour wait on any requests outside of room service. I would definitely stay again given the overall experience.

The property is beautiful, the heated pool is a plus. The room was very, very clean. The beach on a good day s awesome. But on a bad day lots of seaweed. The ocean is rough, not for non-swimmer or children. My daughter and I loved the waves. The hotel has the best pizza!!! The only thing I don't like is the fare to get off the property. It is expensive...$10 each way for a 4 minute drive, so do the math if you go further. The food at the hotel is expensive, apart from the pizza, the food taste ok, nothing spectacular.

Yes the spa was great. Great for all ages.

Staff was good

Clean rooms, beautiful scenery and surroundings, impeccable services,Games nights ,Dining and dancing ,pools and beaches

The hotel staff were very polite and professional. It was a good hotel

beautiful, quiet and clean.

Started to get outdated, room was noisy.

I didnt like waking up in the wee hours of the morning with termite all over the room and the bed and myself. We had to run out of the room because the office was raking too long to come. After all this, the supervisor Ms. Tyson had the audacity to off us breakfast for two in their overpriced resturant. After she realized hiw peeved i was, she raised it to $125.00 which equates to a dinner for two. I would not go back or encourage anyone to go there. As a matter of fact, i would tell them to go anywhere but there.

The staff was incredibly accommodating from check-in thru checkout, My dad had his destination wedding at the hotel. Over 100 guests. It was great and the staff went above and beyond to ensure we had a great time. Also, the restaurant by the pool is elite. The staff and food is delicious. Also, the pizza is a nice treat.

Excellent

Very nice hotel. The prices for food was a bit expensive but everything else was amazing.

There are limited options for lunch and facilities because it’s “off season” even after an all-inclusive package was offered to guests. Simply don’t offer it if you’re not serving up to par as you usually would.. other guests like myself are paying the same just as those during cruise ship docking and peak season or just don’t offer the all inclusive package. There are no water refilling fountains on this property. Secondly, don’t advertise the beach when it’s clear it’s on the Atlantic side and full of seaweed that you cannot swim or even relax on it. Also, take a page out of other islands’ all inclusive package when they say “all inclusive” and pay for it, not limit guests to only children drinks and all non-alcoholic beverages while your package is way overpriced for such.

all the staff was very friendly

Nice resort The only thing put me off that they allow local residents use the pool And their behavior was not acceptable in my opinion

The staff were very attentive, courteous, and professional. Also we had a personal driver that took us around to every place there was to see in St Kitts.

This a beautiful property. The staff were friendly and accommodating and the rooms were clean. There was access to everything from restaurants on the strip to a pharmacy and market across the street. There were taxis always readily available to take you wherever you needed to go and the airport was less than 10 min away. Everything about this hotel was just convenient.

Beach needed to be cleaned. Too much seaweed. However the lounge chairs, gazebos and the service was good. I would return.

Amazing

Good hotel.

Handsomely appointed resort with all the expected amenities.

I didn’t like how uncomfortable the bed was. I loved the resort, property and the staff. Everyone was super accommodating and respectful. But the bed being so uncomfortable hurt my lower back and kinda ruined everything.

This property shows much better on the internet. Very dated rooms with visible wear and tear - and - neglect. The poor area was very nice, but the rooms desperately need refreshing. The breakfast is terrible; service is adequate (2.5 out of 5) and the food was below standard (presentation and taste were equally bad). There are off premises breakfast options available. This was a complete waste of money. Check in was very sterile; other friends who stayed at the same time were offered two bottles of water at check in and some in the room. We were not offered any nor were there any in the room. Inconsistent!

This was my second time staying at the Marriott in St Kitts. Overall it was a good experience. Only issue is that after spending my first night the next morning while I was laying in bed someone walked into my room apparently there was a mix up with the system and they gave someone else the keys to my room when he was checking in. I was shocked by this but didnt make it to much of an issue. They gave me a $75 credit for the inconvenience.

Do not stay here. Terrible hotel. Terrible and lazy staff and management Dirty. Nothing works in rooms. Yet they charge super high prices and DO NOT CARE WHEN YOU COMPLAIN. When I asked for anything it never was brought to room. Nothing worked. The hot water machine in room, the air con, the refrigerator, the tv all non functional. When I said to a manager please come to my room so you can see they came with 2 police type security as if I a 59 yr old lady was a criminal. Appalling. The pool water dirty. Horrible crash hotel. When I asked for a partial refund they gave me only $100 for this treatment. Shame on Marriott who only cares about their collection of our money.

Hotel room has bed bug infestation. I have two dozens of bed bug bites after staying here. Reception told me to just use aloe vera after I reported it.

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St

The property and staff was good. The hotel was mostly empty when I was their. One thing I didn't like is that the beach was full of seaweed and no one was cleaning up for you to have access to the water. And it smells.

The property is beautiful and filled with things to do. Several large pools, 3 different restaurants, plus outdoor dining. We had a wonderful time here. We especially enjoyed the balcony, which was surprisingly private.

staff friendly and helpful varieties of activities... didnt like you couldnt get fun after hours unlkess room service...

Great ambience with great food and friendly staff

Property was conveniently located and was near restaurants

NA

Little coffee and milk provided in the room .When you go to a top rated hotel you are need pampered. Simple little things; no cups or coffee in room no maids service on Sunday You can tell I was very unhappy when I had to go down stairs. Twice Otherwise a lovely stay. I would never go back again

Property was clean. room service/cleaning crew was prompt and provided adequate towels and other amenities.

Hotel is nice. Could use a little maintenance. Fix the little broken things, like the foot wash at the beach, the ice machines, the broken drain in the shower. A store on property that is open later than 6pm would be nice. What I don’t like is the hassling from the Royal gems people trying to get you to buy jewelry. Out on the streets I get it, but in the hotel you shouldn’t be bothered by that stuff

Beautiful resort and great service

It is a short ride from the airport. It is located not far from the Strip. The resort is quiet with a lovely beach. The property is well maintained. I did have one issue. The floor in our room was visibly dirty when we arrived. I waited two day for it to be cleaned. It was not. I had go to the front desk & ask for it to be cleaned. The room was well cleaned for three days. On our last day they dropped the ball. The room was not cleaned. Bed was never made up, nothing restocked, no clean towels. I don't know if it was a short staffing issue, but I expected more from Marriott.

Nice place - need to work on getting hot water system in good working order - a couple days it wasn't working well

Unwelcoming staff, you walk in and no one says hi. They charged my stay twice because I booked last minute and the system didn’t register the payment. Staff at check-in didn’t spot this. In-room balcony fencing is made of plastic, poor quality furniture and products in the room too.

Staff was good except for promised dinner reservations from the concierge (twice) that weren’t made.

Awesome!

Beautiful pool and even better oceanside

We found this resort to be extremely beautiful with gorgeous views and an excellent beach. Everyone was most helpful and kind. I highly recommend coming to this special place!

Great spot.Great food. People were very helpful and friendly. Only the main building has an elevator -if you are in the other areas you have to climb stairs .Many rooms that are not in the main building do not have balconies.

Staff were very friendly and accommodating. Rooms were spacious and clean.

Wonderful resort! Definitely the best resort on the island!!

Just fine, but not more

Was disappointed... Hotel is dated and needs updates. Stayed there once before and it seemed much more busy. Seems to have lost it's luster. Not a nice beach. We stayed in an ocean view room which the furniture is old. Floors are tile and appear dirty but that's because they are old. For the cost of that room at a Marriot we were not impressed. Not worth the money......

Good location close to restaurants & market walkable distance .

Very nice resort

An average hotel on an average island, with spacious rooms, average to below average food and beverages, average customer service, limited nighttime entertainment, average yet spacious sandy beach, and no organized sporting activity or entertainment on or near the beach. In fact, food service at the beachside bar stopped at 6 PM, and beverage service stopped at 7 PM. All in all, I’m glad flight and hotel stay were priced competitively on Expedia, because this wasn’t one of my most rewarding or memorable trips to the Caribbean.

This Marriott is by far the best we’ve stayed at! The staff is incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The rooms are spotless, comfortable, and well-maintained. The bartenders are hands down the best on the island, serving up great drinks with even better service. A special shoutout to Arbon the Porter—he is absolutely amazing! Friendly, helpful, and always going above and beyond to make our stay special. We can’t wait to come back

Great property near walkable restaurants, and with plenty of good food and shop options on site as well. This side of the island has rough water so the beach is pretty, but not good for swimming - head to other beaches on St Kitts. Staff were friendly, everything was clean, and our stay was great.

Staff was very nice. Rooms were spacious. Grounds clean

The staff are excellent. Always helpful and happy

Nice property

The grounds are filled with mold everywhere. Our blanket in the room was filled with so much mold it was sickening. Our room also made such a loud noise with the pipes if we didn’t have the fan turned all the way up we wouldn’t have been able to sleep. The hotel needs a desperate renovation and to clean the mold. The staff are so overworked around lunch time since there’s only one outdoor restaurant for lunch it takes an hour to get your food.

It’s hard to run a large resort on an island catering to mostly American tourists. This is a nice facility but it’s very busy and feels crowded much of the time. The entire hotel could use a facelift into the mid 2020s and more staff. The main pool is not well suited for anyone not 20-35 and trying to drink rum all day.

Great pool and beach access

Good service clean room

Property waa very clean

The food on the property wasn't the best. We ended up leaving the property for most meals. That said the hotel was clean, safe, well kept, and we had a great time.

The St. Kitts Marriott is the flagship resort for the island. It has every amenity you can think which makes it a destination location for travelers staying at other hotels and vacation rentals in the area. It is walkable to other restaurants, beaches, and shopping. You just can't beat the location.

Spent most of my 5 night at the resort because it was so nice and convenient. All of the restaurants served very good food and the service was outstanding. Everyone was so polite and friendly. The casino was rather small but fun. There is a supermarket close and a cool bar and pizza/burger place a short walk from the hotel. You can get a cab to go anywhere.

The property it’s outdated and the service was slow and not very friendly

The area was quiet and clean. I felt safe walking day and night. Easy walking distance to dining options but transportation to capital city was limited if one did not want to use private transportation (taxi/coach service).

Perfect location to everything, friendly staff.

The location was perfect - on the beach - with wonderful restaurants and properly priced. Although it is best to rent a car to enjoy the other locations, you can also walk to some restaurants and there are taxis close by.

To take the private free boat to the private island is worth it

Room was clean and comfortable. Balcony was uninviting with 2 chairs not in very good condition. Beach was great with lovely sand and the breakers meant it was ol for swimming. Most of the reception staff were welcoming but other staff in cafes in the hotel and grounds were not very friendly making the event not a pleasurable experience.

No air conditioning in rooms or lobby area or dining

I would recommend and I would go again.

The staff here is fabulous. So friendly and helpful. Food options were amazing and lots of options for quiet relaxation or activities.

Beautiful property very safe & quiet.

Excellent place !

Great vacation location

I had a third floor room right on the beach. The view was wonderful. No elevators, so I walked up 4 floors all week to get to the room. Water leaked in the patio door which was never addressed. Last night, I think my Tv blew a fuse. Lights went out. Overall, the hotel was probably a 3.5 stars, not the 4.5 that was on Expedia. I traveled alone and felt safe throughout my entire trip. Staff was courteous and helpful. I would definitely visit St. Kitts again, just try a nicer hotel.

Older property , issues with AC , slow service and limited food options.

The resort is beautiful. Close to the airport. Unfortunately my room had no hot water the entire time I was there and there were ants all over any food inside my room.

Super!

The garden area was beautiful. I didn’t like all the seaweed at the beach.

We enjoyed doing shuffle board after diner and volleyball competitions in the main pool. I believe the Marriott vacation club owners were treated differently and given more information. Found out about free shuttle to sargassum less beach, activities, sports equipment from other guests who were part of vacation club. The beach was on atlantic so not the blue one would expect from caribbean island, plus lots of sargassum(seaweed). Rooms were nice but definitely needed updating. Staff were super friendly and helpful, so was everyone on the island. Food at cafe and sushi bar was good, Fire steak house not so much. Property grounds were very well kept. Wish they had one pool that was deeper but they were good size so never felt crowded. Loved the island but would stay somewhere else next time just because I love the caribbean beaches and this resort didn’t have the type of beach I look for when traveling to the caribbean.

Great location And quick walk to restaurants

It was an average hotel. The rooms are okay, dated but spacious. There was a half full smoothy on the counter when we first arrived to our room on check-in day. I wasn't a fan of the location of our room and the open air concept just meant it was hot walking to/from the elevator. The furniture in the lobby areas was adequate - again, dated. The staff was helpful but not what I would call friendly. The woman working in the pizza place that everyone raves about was borderline rude, but the food was okay (son loved it). The pool was nice. The beachfront was okay. All in all, it was a good trip but I would not return to St Kitts. If I did, I would select a different hotel next time to see if it is better.

Beautiful grounds

Terrible service. Very awful

Great pool area Nice size rooms Friendly staff

The resort is old and needs updating. The ac in the room is very loud. The beach are is covered with seaweed. If you want to swim in the ocean you have to wade through the seaweed on the beach and the water. The pool water is hot. The employees for the most part are very nice. Cabs take you everywhere. Prices change daily so bring some cash. Starts at $20 and goes up. From the airport to the resort was $22 plus tip. From the resort to the airport was $25 plus tip.

We just left the resort it was better than we expected. The food at all restaurants was very good. The room was cleaned everyday. The pool was nice and the drinks were good. The staff is super friendly the only thing that was a bit slow was the food , but even with that the staff was so good and friendly we didn’t mind waiting. Our child was free Without all inclusive and we didn’t come to expending closed to one person paying for all inclusive so save your money and just pay as you go.

Has its own beach area, and rocks to break up incoming waves. These same rocks provide home to some tropical fishes and fun to watch them. Drawback is the cost of food which is pretty unreasonable, but a short walk away can find local eatery for much less cost, and quality just as good. Most hotel guest will go to nearby market to buy 12 pack sodas cheap

The people make the real magic here. Lovely people.

Close to the beach, lots of pools, great staff.

We moved to this part of the property for the last night of our stay (from the Beach Club which was excellent). The space was large for a one bedroom suite, but the bedroom was infested with ants. The management came and sprayed, which killed most but not all of the ants, and we slept in the room with the smell of ant spray. Not ideal, and the pretty didn't offer us any refunds or coupons to make up for the inconvenience.

It was a great stay had a beautiful time with my girlfriend, great staff, dining options was good will visit again.

Definitely expected an overall better experience with the hotel facilities.

This property is beautiful! The landscaping is gorgeous and the rooms are beautiful and roomy. Would definitely recommend!

Very pleasant and you always get high quality at Marriott. Stayed here several years ago and loved it and that is why I came back!

Great experience. The staff is accommodating and kind. I highly recommend.