Hotel Boutique Restaurant Kran Kreen

El baño y la cama. Con todo lo necesario para que sea una cómoda estancia

Todo bien

Limpio, muy cómodo y súper bien ubicado. La decoración es sencilla pero moderna y muy agradable. Súper cómodo. Algo oscuro eso sí, le falta luz del día.

La habitación es un poco oscura.

La ubicación es Exelente

Había un olor extraño en el baño

Nice location and nice staff. Very good breakfast

Wish there was a desk in the room. Since there is a restaurant downstairs, it was noisy at night on weekends.

Cafe da manha bom .

Quarto barulhento , Dizia que tinha estacionamento , mas nao dizia que so cabiam 3 carros .

I appreciated that the hotel was able to store my suitcase for several days prior to my check in during my excursion in Torres del Paine. Friendly staff, comfortable room, close to bus station.

N/A

La pieza y cama estan comodas

El servicio de restaurante era limitado y ademas no tenian pan sin gluten cuando llegamos aun cuando lo habia señalado en al encuesta previa

Alles in die Jahre gekommen, auf keinen Fall ein Boutique Hotel (oder ich weiss nicht was ein Boutique Hotel ist), sehr ringhörig. Lage nahe der Busstation sehr gut

Do atendimento, a Paola foi muito atenciosa, esmerou-se em nos entender.

Nada

Buena ubicación

Perfect. Clean, quiet, and the owner was very friendly and attentive. A winner

The front desk is very helpful, especially Bastian's English is fluent and he is motivated to help.

Not view, heating was hot but turned off was worsened, only mineral waters, WiFi wasn’t working

Can be warm during summer months as no A/C

This is a budget style hotel, the price is suitable for that and it is not a bad place, I feel the details on Hotels.com oversell the hotel and raise expectations, if it had been clearly a budget hotel I would have been expecting what we received. The restaurant is a cafeteria with largely simple reheated dishes. The room has a good sized bed but that takes up nearly all the space. We were initially given a twin room (booked a King), we were moved but would have asked to move anyway as the chair in the room was badly stained and similar marks on the carpet. The next room was equally small but clean and a good shower. The upstairs lounge area was full of cleaning equipment during our stay, sofa covered with piles of sheets, vacuum cleaner etc, not very welcoming. Breakfast included was a small selection of items already on the table when we came down, wrapped in cling film, small bowl of cereal, tinned fruit salad, fruit yoghurt, pastry, fruit juice, eggs to order. The only choice was with the eggs so a lot ended up wasted. The staff were friendly and helped with baggage which was needed as there is no lift. For a one night stay this was fine and the price reflects what we received, I just think the description on Hotels.com raises expectations

Amateurish service. Cheap decoration (though it looks ok, the details are cheap). Awful breakfast (eggs OR cheese and ham), supermarket juice, etc. Tour group customers who make a racket at 0630. However, a great location, near the center amd many restaurants. Has parking. Good quality bed and sheets and plenty.of hot water. Apart from the tour group we got (unluckily) the location (and the city) is very quiet

Wonderful stay. Basic rooms but fair price and great restaurant

Excellent service and decent hotel for the money with all the amenities you need including very good breakfast No view and close to downtown and or all good value for the money

L’hôtel est bien et le personnel très agréable. La literie est confortable. Seul point négatif : on avait réservé une chambre double supérieure avec très grand lit mais on a eu une chambre ordinaire sans fenêtre (juste un velux) avec 2 lits simples sans réduction du prix. Sinon, le petit déjeuner est extra, des produits frais et variés avec un large choix.

Super wifi, very friendly staff, excellent location (especially if you plan on using Bus Sur).

The hallway on which the rooms lie is quite noisy, and the rooms really aren't soundproofed. The shower spigot leaked as well.

Clean and simple. Breakfast is included. Rooms are *tiny* and some things could benefit from a little maintenance. Otherwise reasonably priced and very convenient to everything in Punta Arenas. Service is friendly but not many english speakers on staff.

직원도 친절하고 전반적으로 괜찮음. 다만 작은 규모의 2층 건물이라 엘리베이터는 없음.

We just spent one night, the staff was great. Our room was on 1st floor so didn’t have to negotiate stairs. The room was neat and clean, bed comfortable. Walls were pretty thin though. We had supper in the restaurant, very good. The breakfast was not a buffet, each place setting was set with a portion of fruit, yogurt, cereal and pastry. Waitress offered scrambled eggs or an omelette, we chose the omelette, great breakfast, again, staff outstanding.

It looks and feels modern. My room had a skylight which was a nice touch. The pictures are pretty accurate. It's also incredibly well located and within walking distance of the city centre

The rooms are locked with a code - which I have very good reasons to suspect was the same for every room. Additionally, the staff member who showed me my room told me the code fairly loudly while standing in the hallway. I asked them if I could change the code, but they never got back to me. Although Punta is a fairly safe place, I didn't like this practice very much. In addition to this the hallway is quite noisy! So bring earplugs.

I stopped at the Hotel for only one night on the way to Puerto Natales. I arrived on a night flight (2h30 a.m) and I was very happy for its 24hrs front desk reception. I had a good night sleep there. The hotel is clean and the staff is helpful.

Location and comfort.

Nothing

The hostel is clean, well maintained and friendly service. The beds are comfortable and showers has lots of very very hot water. The hotel is centrally located so can walk every where. Breakfast is free (coffee, eggs, toast, ham, cheese, yogurt, cereal and fruit salad). Also can take breakfast to go.

Very friendly and helpful from check in to check out. Highly recommended!

Very central

Breakfast is Limited

The staff was wonderful and helpful. Restaurant was good, room was plenty big enough for our one night stay as we prepared to fly out the next morning. The dinner was good too which was nice after a long day.

The bathroom could have been cleaner

Lovely little hotel. Everything smelled fresh from the moment you walked into the lobby. Everyone was super friendly and helpful. Cute little restaurant at the hotel, and a nice breakfast included.

This hotel was imposed on us by LATAM following a delay. We were delighted Is it a little dated? yes, but it was clean and dry and the beds were wonderful Is the breakfast basic? yes, but it was homely, delicious and truly genuine Patagonian breakfast. The food is absolutely basic, but stunningly wonderful. The beef with mixed salad was to die for and i could eat that every single day. We did not have a single poor meal here. If nothing else, pop in here for lunch. I will absolutely go back and stay here again!

Safe parking, location ok for walking onto town

Everything for breakfast individually wrapped in clingfilm, breakfast very basic. Could have been cleaner. Thought overpriced (been travelling 4 weeks in similar priced)

friendly staff and good location

the shower - it get clogged up quickly. And toilet flush is very weak.

Really comfortable bed with cotton sheets, great TV, quiet,very close to bus station (with route to Puerto Natales).

Floors could be cleaner. Other that that the place is very nice.

Not a wow experience but recommendable just the same. Comfortable beds a linens, breakfast was there, nothing to write home about, but it did the trick. They didn't offer a second coffee but I got one at the airport, coffees addict here. Great location.

great central hotel. Staff was very helpful. Loved the large made to order breakfast!

Great location, helpful staff

Hotel Kran Kreen was not worth the price. It seemed nice when walking in, and the staff was friendly. The WiFi did not reach our room, however. The drain in the shower was clogged so when we showered we were standing in a couple inches of water at the end. And the complimentary breakfast left much to be desired. Would have been fine for half the price.

Preis/ Leistung sehr schlecht, selten so enttäuscht gewesen. Kurz ein paar Punkte: 1. kein WLAN bzw. Wifi im Zimmer Antwort Hotel= neues System 2. Frühstück nur in Plastik verpacktes Essen, selbst Teller und Besteck ist in Plastik verpackt = kein Geschmack & gar nicht umweltfreundlich 3. lunchpacket bestellt da wir um 6Uhr auf ein Schiff sind. Alles kein Problem wir sind 24h an der Rezeption und wenn nicht legen wir euch das Packet an die Theke = es war keinen an der Rezeption und vor allem kein lunchpacket 4. TV kaputt Weitere Punkte erspare ich mir… Fazit wer bucht ist selbst Schuld und wenn doch am besten ohne Frühstück.

Overall, the hotel was well located, with friendly staff and a delicious breakfast. My complaint is our particular room (#11), which was surrounded by hallways on 3 sides and had no exterior windows for ventilation (the result of a poorly planned addition to the building). The bedroom "window" faced directly into one hallway, and the shower "window" faced the back of a sheetrocked-over wall of an adjacent room. Overall I recommend the hotel, but do not let them give you room #11.

Good location, as it was only a short walk to both the seafront and the city centre

Our room was on the bottom corridor which connected directly to the dining area. The noise from this area (with people having early breakfasts) woke us earlier than we wanted due to the poor sound insulation. The room/bathroom was bit tired e.g. a dripping shower head and broken sink fitting

The staff were very helpful. Breakfast was over the top delicious. Provided us with a boxed lunch on the day that we had an early morning excursion. We liked it so much that we cancelled another booking and stayed there again on our way back from our northern destinations.

When you look outside, you think you made a mistake, but the hotel is really good. Walking distance to downtown and restaurants. The rooms are good, clean and good shower. Breakfast is good and the staff is very kind and helpful

The first day we stayed there, the service was slow for breakfast, but on the last day, they served breakfast for us at 3h30 am

This is a great little hotel just a short walk from the town centre with comfortable rooms and very helpful staff. We needed to send a bike bag here before our arrival so we could fly back and this was no problem at all. They even sent a photo of the box once it had arrived. Highly recommended.

One room we were offered only had a roof light window which would not have been that pleasant to stay in. The hotel did change us to one with a window though so best check.

Great location (1/2 min from the bus station) and friendly staff

Not very clean.

The location was good. It was a bit overpriced for the lack of amenities. Everything was clean, which was great. They booked us an airport shuttle which was great.

Essentially 0 sound protection. Could hear people in the hallway crystal clear. And could also hear neighboring rooms very loud.

flexible. Good staff.

Wifi

I loved the decor at the Kran Green Restaurant hotel and the common sitting room upstairs. The breakfast was very generous.

I think that the hotel is overrated. Small rooms, not properly cleaned and inconvenient access to upper floor.

Very nice location. Staff were excellent.

This is a diamond in the rough. From the outside, you would never expect such a nice clean place inside. The room was clean and modern. The staff was very welcoming and friendly. And, a nice breakfast was included. If you just need a clean quiet place to spend the night, this is the place.

It is well situated as it is a short walk to both the waterfront and the centre of the city. It is open 24 hours, so we could check in easily even when our delayed flight meant we arrived at 03.00hrs. The large beds are very comfortable.

We stayed their twice at this hotel on successive weekends. The first room was on the front of the building which overlooked the main road and the consequent traffic noise during the night gave us a disturbed sleep. The second room was on the bottom corridor which is close to the restaurant and reception. The noise from people leaving or breakfasting early was easily heard in our room so woke us earlier than we desired. The rooms are a bit tired with some of the fittings damaged e.g. dripping shower tap, slow draining shower tray

Excellent location- 2 blocks away from bus station. Very good breakfast.Nice rooms but a bit noisy because my room faced the street.

Steep stairs to second floor bur female receptionist did help with luggage.

Nice cozy place to stay. Staff was very accommodating!

Hôtel bruyant, on a eu l'air de déranger la personne qui nous avait préparé le petit déjeuner, aucun sourire, la tête sur son portable en permanence. Pas d'eau chaude dans la salle de bain.

The hotel stands by its name and offers good value for money as well as convenience having a little bar/restaurant where you can buy water or have a beer. It has the most comfortable beds in town (maybe with the exception of a few high-end hotels). The only downside is that many of the ground floor rooms do not have a view (more like a garage or parking lane). The staff are very welcoming and accomodating despite some limited English (as they cooperate:)

Facilities, as it has small restaurant

Many rooms have no view.

Unfortunately we can stay here just a very short time, but the staff was very helpful even at 02 AM. when we arrived. The take away breakfast was rich, and the bed was extremely comfortable even for a short sleeping.

none

Located just a few blocks away from the downtown area and the waterfront, so can walk places in 10-15 minutes. The room was very quiet even though it faced the street. The room had a small refrigerator. Overall, the room was nice, quiet, and fairly comfortable although not fancy. Wifi worked great. Breakfast was nice, with an espresso drink of your choice, eggs cooked to order, and a selection of pastry and yogurt. Parking is street parking only, with easy access to the main road that leads to the highway.

There was no coffee maker in the room.

The room was quiet and well laid out. The bed was very comfortable.

The shower temperature was barely warm. Baseboards were really dirty but the rest of the room was very clean.

Breakfast was plentiful, including an excellent choice of hot options - omelette was delicious! Staff were always helpful, friendly & met our requests with ease. Location to Bus - sur was a 2 minute walk and the hotel itself is walking distance from most attractions. Highly recommend!

Nothing

The decor is lovely

The floor was very dirty

very tin walls so very noisy bathroom shower we did not use because we considered it to look unclean room was not well maintained eg paint from walls

The room flooring needs better clean up, it is sticky

very personal and everyone helpful. lived the location

We stay two nights in this hotel. The room is small but quiet with a large hot water heater and a large bed. It is very comfortable. There is no elevator, but it only has two storey. You need to carry your luggage up to your room. Front desk people are friendly but some with limited English and some are very good in English. Restaurant downstairs is convenient with good food.

i think it is expensive for what you get

I think you pay too much for what it is. personnel was really helpful and nice, but the shower only got warm after about 10/15 minutes and then the shower was overflowing so no time left to take a shower. Also there was mold in the shower. the rolling curtain just closes but didn’t open again, to give some air at night.

Nice room, comfortable bed

Property was fresh and funky. the rooms felt modern and the bed was very comfortable. The breakfast was good. location super handy for buses and walking around. we were there on a Sunday and everything closed pretty early.

nothing

Good location close to the Plaza de Armas, comfortable beds

very narrow room, rather noisy at night

location is great, near the bus station(Bus Sur). The staff is very kind and can have early breakfast(5:30 am).

convenient location

small rooms. breakfast so-so.

restaurant was awesome, very good.

Walls are paper thin. Could hear any conversation going on and anyone walking in halls. Bring ear plugs to sleep.

The “Hotel” is quirky, location is convenient

Room/s has/have no view… feel boxed in Cleanliness is a real concern… floors were filthy, and lower skirting/walls marked (although bedding and towels seemed clean enough) Breakfast was a bit of a selection of unlikely choices, served by someone who looked like he had just walked in off the street… (service was a bit like that, in general)

nice and comfortable rooms right in the center of the city

some slight problems with internet which were solved eventually

location.

poor breakfast. bathroom dirty. smells from restaurant below. noise from the street. not a boutique hotel.

lovely small hotel. Very clean. Great location.

The staff is exceptionally friendly and accommodating. We had an issue with our room that has been addressed promptly. The bar is excellent. Breakfast is okay and comparable to other fares in the area. We did not get dinner. Walking distance to bus-sur, the ocean, and Plaza del Armas.

The quality of the rooms seems to be inconsistent. Some are very nice, and some are... "meh".