Mosaique Beach Resort Taba Heights

It took me a long time to finally convince myself to make this review but anyway I will do my best to be fair! First, it is not my first visit since I stayed there 13 years ago. The place is nice and scenic in the Taba heights area, not too far from Taba itself and the international borders. The hotel may be in need to make some restorations and refurbishing the rooms, but still it was acceptable. The rooms are large with very nice views overlooking the pools and the beach. Wifi was ok and satellite TV had a reasonable free to air channels. Breakfast was good and dinner was fairly good. The beach and pool areas were very good, and the same with the animation. Snorkelling near the shore was nice too. Since my review conclusion is fairly well, the major problem here is the attitude of the staff members in general. For instance, maybe this incidence may give you a clear example. In my last day on the beach, I was with my niece and I found a large empty seashell in the sand, so we decided to take it home. All of a sudden, a member from the staff, unfortunately I didn't get his name, arrogantly took it from my hand without even apologizing or asking for permission, only claiming it was forbidden, and turned his back and left quickly while I was trying to talk to him! I'm sure there is no law against claiming an empty seashell on the shore and probably he took it for himself but the worst here is the attitude that definitely unacceptable especially with hotel guests that come from far places and spend money simply to relax. It may be a single big incidence with a single staff member, but at the end it ruined my mood, and it gives an idea about hotel policy in choosing the staff members. In conclusion, that was enough for me to not recommend this hotel and definitely I will not come back!

Great resort, great food, very friendly and professional staff. Great views and plenty of swimming pools. Rooms are well maintained and kept, as is the entire Hotel. Entertainment was also well done/run. The complex itself is in a closed and guarded area, to which you drive an hour through the rocky mountains from the airport. There is a heavy military presence from the moment you land due to whats going on in this part of the world, however, you DO feel safe and once you're at the resport, you would never know.

Fabulous , Location , pool , sea , Food & Stuff All Great , Make sure to get sea shoes First time to Taba & to Mosaique , Thx to all the stuff & managers Pool is vast & nice , long beach & clean , It was a nice vacation

Nice hotel , great view ,nice swimming pool very clean,big swimming pool nice food and drinks special thanks for all staff,the tower nice view, front office team very quickly in check in ,they give nice room

I can come to this place for hundreds of times Everything is perfect especially the hospitality , room services and the location ..etc Anyone is just hesitant about coming to taba Take your own decision and come to mosaique Thanks ❤️

Really nice hotel with really nice people. Staff really heplful, all they want is to customer be happy. Tasty drinks, especially from Mr Mohamed Fawza’s hands! Rooms are clean and food is delicious! Big variety of trips all around Egipt and more, great Guids on the trips (Mr Walid). Overall really great experience. It was a nice week here.

Mosaique Taba was more than our expectations.. it's really the lost paradise.. wonderful beach 🏖️.. exceptional service .. smile every where and everyone.. the view from the room is forgettable.. it was our first time but will not be the last .. special thanks for the reception

Really it was fabulous vacation..Taba is completely different.. Mosaique have a wonderful beautiful beach ⛱️ quite enough for those who searched for the relax..the whole area is different excellent service the reception team always smile and helping

Everything was so fantastic! Food, rooms, staff was great. They always helped us with everything. They were helpful and friendly. beautiful environment and good food. and to top it all a beautiful underwater world.

I highly recommend this hotel! My stay was extremely enjoyable. The staff was friendly and helpful, the rooms were clean and comfortable, and the location was convenient. The restaurant offered delicious meals, and the additional amenities such as the pool and gym made my stay even more comfortable. I will definitely return here on my next visit. Especially I recommended this hotel, becouse I saw the best shows in Egypt. I was totally crazy about fireshow, bellydancer, and acrobatic performances. I loved to join an animations, aquagym, volleyball, stretching. Best regards for the best of the best - Toti, Ivana and Oliwia.

Best place in taba have a free transportation everyone hour Good Food clean swimming pool Stuff all the time smile have good attitude Reception and guest relation help all . Good view Clean room

On the day of arrival there was no dinner, only dry bread with water and juice. There was no official welcome in the hotel. Most important note: In our bathrooms (we had two rooms booked for our families), towels were often not changed in our rooms, but the same ones were hung up again. When the subject was brought up, the cleaning man apologized, but it didn't seem like he was making a serious apology at all. At the bar (the one near the beach, outside the main building) you were treated unkindly, the drink cups were heavily contaminated and had probably only been briefly drained with cold water.

The staff is not friendly with Egyptians as the forefingers And the quality of food and beverages is below expectations The Pool was clean and the Beach was good but a lot of corals there so I recommend people to take a beach shose with them. Also the snorkeling gear is recommended

We got a great room which was very comfortable, could have been cleaner, the food was very mild.all in all we had alot of fun.

We arrived at the hotel after 4 days in one of the camps along the shores of Bir Swer. The hotel is very beautiful and clean, spacious rooms. The problem was with the lunches and dinners, we always arrived about an hour before closing, a very poor selection of vegetables and cheeses. Main courses are full of oil and not tasty at all. The pasta preparation stations closed an hour before time. I complained to the receptionist Andrew, but no response, no suggestion for improvement. During the stay there were 5 of us who ate only bread and feta cheese and the children ate chips. Very disappointing and not worth the nightly cost we paid

הצוות מאוד ידידותי והמלון מאוד מרווח, והחדרים גדולים. ארוחת הבוקר מאוד עשירה וטעימה, אבל ארוחות הצהריים והערב מאוד לא טעימות, רמת האוכל ירודה, הקינוחים לא טעימים, די מאכזב.

One of the worst hotel which deceives it customers by wrongly showing their location. Also, does not bother to answer phone calls. STAY AWAY. Don't book this hotel.

Perfect place

המגבות אפורות ולא נראה נקי. המדרון נמוך ודק. מים צהובים

Todo nos encanto, lo único que cambiaría es el horario de la piscina.

Отдыхали в отеле с 17 по 24 декабря, в этом отеле уже второй раз. Заселили нас очень быстро, номер был с видом на море и частично на бассейн. В номере были кое-какие недочёты (в душе на полу застаивалась вода и из крана умывальника почти не текла горячая вода), но после обращения к администрации все неполадки были достаточно быстро устранены. Номером остались довольны. Питание в ресторане достаточно хорошее: супы, мясо, курица, рыба, овощи, фрукты, выпечка.Всего достаточно, без очередей. Обслуживающий персонал доброжелательный. На пляже есть пирс, небольшой коралловый риф, красивые рыбки. Всё было хорошо! Солнце, хорошая погода и достаточно тёплая вода перенесли нас из зимы в лето.Отель рекомендую для спокойного отдыха. Вернёмся ли мы снова сюда? ДА!!!

great service, animators. especially AMR at the pool bar who always want to be fun Thanks for a great week at the Hotel.

Neat location. Cool design. Friendly staff. Quiet and low key.

Lieliski piemērota atpūtas vieta pāriem un ģimenēm, kam patīk baudīt mieru un labu servisu. Virtuve dažāda un garšīga, snorkelēšana burvīga. Mierīga, skaista un relaksējoša vieta.

+ Perfect location, great snorkelling nearby, good food, nice staff - desputable cleaningness - surely not 5star level, some amenities in poorer condition (beoke down, very used etc)

Pokój przestronny, łóżka wygodne, czystość przeciętna, w łazience brzydki zapach i zapchany zlew. Woda w butelce uzupełniana codziennie. W restauracji czysto tylko na początku, kelnerzy nie dawali rady, czasem brakowało sztućców. W barze przy lobby kolejki z powodu małej liczby barmanów. Hotel posiada windę. Hotel posiada windę, jest ciekawie położony pomiędzy morzem a górami od zachodu. Słońce chowało się za górami o 16:15 (pobyt w październiku). Rafa nie powala na kolana, ryby kolorowe i oswojone tuż przy pomoście. Pełno gości w restauracji, przy basenach i na plaży.

היה שירות גרוע, ניקיון מזעזע, לא התייחסו אלינו בכלל יפה, שמו אותנו בהמתנה שעות על גבי שעות, לא התייחסו לתלונות שלנו, ניקינו את החדר בעצמנו צרוב שהיה מזעזע. לא מומלץ בכלל זה תשלום על מלון חמישה כטכבים ברמה של חושה.

מלון נחמד אבל בשום אופן אינו מלון 5 כוכבים. מזגן רועש באופן חריג עד כדי צורך לכיבוי בזמן השינה. תמורה מלאה למחיר.

צוות השירות מעולה, גם בקבלה. אוכל מעולה.

За уплаченную мною сумму (59 тысяч рублей за две недели за двоих в сезон) это просто отличный отель. Все включено. Большой выбор еды - мясо, птица, рыба, кальмары, были даже крабы на гриле. Множество фруктов, включая гуаву и хурву. Разнообразные коктейли, хоть и отличающиеся по содержанию в каждом баре. Свободные лежаки с матрасами под зонтиками на пляже в любое время. Огромный номер с балконом, с которого открывается прекрасный вид на Акабский залив. В Эйлате, например, такие же услуги обошлись бы раза в три-четыре дороже. Из минусов - грязные столы в ресторане (правда, на ужин их накрывали скатертями), да каменистый заход в море (следует брать специальные тапочки).

Bel etablissement spacieux en bord de mer pour vacances en famille .

The hotel helped us to spend a great time , it was one of the best vacations

все было просто супер. Гостиница превзошла все ожидания - прекрасный вид из окна, ненавязчивый сервис, быстрое вселение и выселение. Море в шаговой доступности. Обилие разнообразных блюд.

Every thing in the hotel , it was really great vacation . Hotel service , facilities , beach , food . Highly recommended if you would like to relax or need activities and nice night parties. Thanks Mosaique Hotel Respective team

Lives up to the 5 star rating . Many activities throughout the day . Loved the Asian hibachi restaurant 5 course meal . The shuttle to the market and cafes was nice . Classy lounge/bar at night was relaxing. View of Jordan from across is so picturesque . I will definitefintely be back !

Great stay at the hotel. Different pools, sea, beach, attractions - all that you need to have a good vacation. Spa not recommended - their services in spa in very low quality. Salesman is very charismatic and know to sell, but service itself in spa - no comments. Sauna is cold, they switch it on when you come. Massage - I know to do massage better by myself. Had great snorkeling tour to the castle - very good, like it, recommend. In general, if you have all inclusive, don't pay for spa, all other attractions are ok.

Good hotel, bad food

.מקום מאוד נחמד עם בריכה גדולה ונעימה חוף פרטי ושירות לקוחות טוב. אבל....מקום משעמם בטירוף אין שום אטרקציות לילדים והאוכל זוועה

The hotel was not as expected, overall it is not like other 5 star ratings. It is fairly deserve 4 stars

Bad check in experience, unhelpful front desk manager. Low social class resdience. Not clean bathroom and rooms. House keeping looking always for tips and they are rude. Food is poor, no variety and many waiting rows. Poor internet.

Property is ok with lots of amenities, staff was terrible with very bad attitude towards customers.

שהינו במלון 4 לילות. 20 דקות מטאבה עם חוף ים פרטי ובריכה נחמדה. החדרים גדולים וסבירים ברמתם. אין שום טעם להוסיף על "נוף לים" - כמעט ולא רואים. המיטות גדולות ונוחות!! רמת התחזוקה והניקיון - בסדר אבל לא מדהים. ונקודת החולשה העיקרית - האוכל ממש לא טעים! המון כוונות טובות ולעיתים אפילו יומרנות, אבל חלק מהדברים מזכירים סיפורים על מרק בבתי עניים והשאר פשוט לא טעימים. עם זאת, המון רצון טוב של הצוות. הסתבר למשל שלמרות שב"הכל כלול" אמורים לתת גם דיאט קולה, אין דיאט קולה. לאחר שראיתי שיש פחיות דיאט למכירה, התלוננתי והעניין סודר.

Самый красивый отель в Таба Хеитс. Отель соответствует для Египта 5 звезд. Жили в номере Плаза( приветствие тарелочки с фруктами небыло) это не критично,но промах так как сами это обещали и несделали.Вид из номера красивый .Приедем еще.

Great comfortable and good food

The staff are very courteous, we extended by two more days, the hotel is amazing.We'll be back

The pool is very big, the food is OK, not more than this. The rooms are big but outdated

It was very bad trip starting from our check in as we stay for about 2 hours to make check in and the power outage two times and the water outage also 2 times and the elevetor is not working so i carry the stroller and my baby for 3 stages every time to the room.really it was very bad experience

Very bad sea spot, all coral reefs are dead and no fishes. "No snorkeling" All public toielts are dirty all the time. Smoking are every where, I cannot find any non smoking area. Food quality is average.

Great pools, many beds to hang out around the pool, fun water-gym. The food was not so tasteful, but had many variety.

Very bed food i wass sick during all my vecation

Stuff is nice but very poor English Not very clean I took beach front room it was very close to the beach Food not so good Noting to do in the area very boring But hotel is beautiful and huge

I liked the pools. Nothing is bad nor impressive. It's a good 5 stars but needs to be unique

+Hotel looks really nice, architecture of the hotel is really unique. -We had paid for all inculsive but food was not good at all. We did not like the service of the hotel on the whole. During all our 4 night stay was staff lazy, unhelpfull and did not do their job properly. We have extended our stay for one more night cause our flight has been changed and they did not have our reservation in their system even though we have paid for the extra night directly at reception at our first day. Our room card was deactivated already one day before end of our stay so we did not have access to our room at all. We went to reception and they reactivate it again and make us sure that they are having in their system information that we have extended our stay. Next day, early morning at 7am, new guests came to our room while we were sleeping cause reception gave them our room as they thought it is free. At 7:30am came to our room guy with luggage of these guests and my boyfriend explained that our check out is at 12. Approximately at 7:45am some manager came and wanted to see the receipt of the payment for extra night. ALL THIS SITUATION WAS SO UNPROFESSIONAL, UNPOLITE AND RUDE FROM STAFF. We had to spend our last day of our holiday with dealing with these people from early morning. That is definetely not 5* hotel.

מדהים, כפר נופש מאובזר ומפואר , מזרקות פאר דקלים ברכות מעוצבות צוות חייכן אדיב ונפלא מקום נקי ללא הרף שווה כל שקל.

We felt safe and well looked after. They made transportation arrangements for us. The staff at check in was very friendly and helpful.

We loved friendly staff and clean hotel, not crowded

Comfortabele hotel with a fantastisch coral reef for snorkeling. A bit ran down with a lot to impeove when iT comes to cleanleness.

We were very pleased with our stay in the hotel. everything was good.there was a problem with the wifi.there wasn't wifi except in the lobby and even there we could hardly connect to the WIFI.

The hotel is big and very beautiful, the rooms are ok, if you get a room close to the beach/pool , if not you need to walk all day long.. we got sea view room, the view is very nice but very far away from everything! In the beginning they said that they don’t have available rooms first floor, after that they said that it’s cost 15-30$ a day to change rooms, and after 2 days they agreed to change our rooms for free... the service is very slow and not so nice people at the reception, the key card for the rooms is not working most of the time and you need to go to the reception again and again to change it... Very important fact- the hotel is all-inclusive hotel and when you book in Hotels or Booking there is no possibility to take all-inclusive deal! When you get to the hotel you need to pay 15-17$ for lunch and 15-17$ more for dinner! If you want to do all-inclusive deal you need to pay 30$ per a day for a person, and there is nowhere to eat near the hotel, only if you take shuttle for El-Wekala town there is supermarket and few restaurants there that open from 17:00. We enjoy the vacation because of the beach and pools but not sure towe will come back to this hotel...

You get what you paid for. Nice hotel but the rooms are dirty. The food is as bad as it can possibly be. Overall if you’re not keeping your hopes high it can be a decent choice for its price.

The pools and the beach are five stars. Very good staff.

Everything was great Except for The poor breakfast Tennis court imposible to play

The rooms look good but the food was bad and all the visitors are local No WiFi

very nice beach exelent spa Cleaning under any criticism

Wonderful vacation for me and my family, everything was simply perfect, wonderful room, balcony, service, everything. Perfect, really perfect food, nice clean pools, wonderful beach, and the most important, very friendly and nice personnel in this hotel, mainly Disha /animator/, Salam and Hassuna from Sultan bar, Mahmoud from the recreation department and of course Ahmed from Beauty salon. As well as the crew from reception who managed transfer for us. And specially Amouda from the pool bar /I think Lotus bar/ Guys, thank for all an I wish to come again.

Everything was very nice but there was a HUGE issue for us. There was no wifi in the rooms or barely on the property. This was not good because we were unable to keep in touch with our children and had to spend our vacation time finding a SIM card. We were there off season and not all the restaurants were open but we did go to another resort using the free shuttle. We found the other resort to be lively, fun and active with more to offer. Overall it was a great choice to stay in this part of Egypt!

We were blown away. After seeing the prices listed for this hotel we were certain it was going to be sketchy as hell. Boy were we wrong. What we found was one of the best resort experiences of our lives. A beautiful perfectly maintained palace right on the Red Sea. The staff could not have been friendlier and more inviting. Everything we experienced was first class and extremely high value. The spa was incredible. The 7 (yes SEVEN) pools were breathtaking. And the staff helped us charter a sailing yacht to visit ancient sites on the Red Sea and snorkel. A quick weekend getaway turned into one of the best vacations of our lives. A weekend all inclusive for less than a one night hotel stay in nearby Eilat. Taba Heights is the spot. Tell your friends. We will be back

The reception stuff were friendly. but the wifi internet was very poor. It's my third time in this hotel and every time was poor internet wifi. the room location 1131 was good and it was large room but it smells so bad. Besides the corridor was very dirty and smells ugly. Nice hotel location in Taba, food is good.

Nice relaxing stay , friendly welcoming staff , nice facilities

We really enjoyed our couple of days at the Sofitel. We hope to visit again in April. The only comment was that the restaurant food was not up to the standard of this very nice hotel.

The stuff was very kind The room big and clean An excelent resort

Amasing for relaxing good servise

beautiful property, needs update, no internet except in lobby, one employee was there when we arrived at 3am , was the same employee at 11am when we left.

The hotel is nice, perfect for relaxation and in a good condition but the hotel itself and Taba area in general are extremely boring.

Nice hotel good facilities but no Eurpean visitors when I arrived. Also I had to upgrade to full board as impossible to leave hotel due to strict security. Do not book this hotel as budget deal it is not reckon on £70 per day plus with no bus excursions available pity because staff try hard although they try to charge me £42 I did not owe and delayed my check out as a result.

We enjoyed a lot our stay in Sofitel Taba Heights. The hotel was almost empty, but fully functional, which made the setting very exclusive. All the facilities are nice, food is good and the value of money is exceptional!

It was comfortable and the room big and clean the staff was so nice and serve as good

everything was good, this hotel is a perfect destination for family gathering and for children as well, food was good and drinks as well, swimming pools needs some attention but so far good, room sizes is not enough for a family of 4 need some more space...overall good, will visit again certainly

Bad food

Sofitel is an amazing hotel, well organized, very beatiful and the staff take care of any detail. The rooms are big and very comfortable. The hotel is connected with a serious diving center (look waterworld diving center in taba) which offer a really good service, there is a kind person of the diving center working at the hotel. My friends also had some massagge and they said it was amazing. l will visit them again

Nice Holiday it was nice holiday, smiley helpful staff, good service. we will be back next year.

Great hotel. Absolutely recommended for this area. I don't think you can find any better hotel in Taba. Food is good, pancakes at breakfast are amazing. For those being interested there is entertainment offered by the hotel. It's the perfect place to relax far away from the day to day business in the middle of nowhere. Wifi connection for free available in the lobby area.

A very nice and relaxing stay for three nights. The pool area was the kids' favorite (of course), and the staff was really friendly and helpful all the time. Food was ok, not fabulous, but more than good enough. We missed to have a more stable wifi connection...

Staff were so friendly and helpful. The room was lovely. There was plenty to do. A week wasn't long enough! We recommend the quad biking and snorkelling off a boat. We can't wait to go back to the Sofitel at Taba Heights! If you like a less commercial view of Egypt that's worth a visit.

it was a good stay

It is the best hotel in Taba Heights. Sofitel quality, friendly staff, great customer care, tasty food for AI. Very relaxed, calm feeling.

We stayed at the Sofitel Taba Heights for 4 nights and loved every minute of it. The staff went over and above to make our stay there perfect in every way. The food was excellent, the rooms were super clean and the hotel itself was perfectly maintained. We highly recommend this hotel and would most certainly return. Do not be scared to go to Taba - it is very safe!! Security is certainly not a factor when staying here.

Beautiful site, nice hotel with friendly staff but the all inclusive food is quite poor