Viva Tangerine by Wyndham, A Trademark All Inclusive

The resort was nice but some of the staff was lazy and rude

It was good.

We were upgraded to a beautiful ocean view and enjoyed it very much. The morning staff for breakfast was not attentive to serving the gas. The vents and air ducts in the rooms needed cleaning. All in all we had a wonderful time.

We booked for 3 night and left the very next day. The place was not kept well. Rooms smelled moldy, the air was just heavy to breath inside the rooms. Felt very unsafe to stay there

The place was amazing, the beach very clean and close to the room. They had every night activities and good mood. The foodwas good every single day

I didn’t like because I have been in many resort they put water and drink in the fridge you guy don’t put any water in my room . You guy need to improve that how can you tell me you can no put water in the room when I paid everything including. I was not satisfied and I don’t think I will go back until everything be better . The cleaning person only put towels the day I got there next day didn’t give me clean towels very bad experience. I thought You guy were better than punta cana.

It’s the most horrible resort you can go, nothing in the room was good, the AC was broken the little fridge didn’t work, the toilet was having issues the bed frame was broken, a light for the room had electrical cables all out that was broken too, the door to go to the balcony was stuck it was just a nightmare. The only decent thing you can say is the restaurant staff was nice and the food selection was decent not great but at least decent, the front staff there was one guy who was very rude and unprofessional. Not a very good place

Hotel is great, service/maintenance needs to improve, would be better if there were more bartenders at the bar. Overall moderately clean, maids needs to stop snooping around baggage during cleaning

Could use a little TLC, but is a great place

The hotel should improve aspects of the grounds, the staff were friendly- Alfredo and the servers at the La Vela were wonderful! The hotel Is lacking in the food genre. The food really sucked, and the room had plenty of ants, in the sink, in the bed and in the counter. It does have a nice beach, easy to access and walk at any time of the day. The vendors do get annoying in the area. With improvement it could be a better hotel. 2-3/5

It's big and a good experience. The restaurants are a bit of a let down. The buffet has different options every day but it's varried usually

I has a good time.

Well, the staff was very good ,security was very on point and make us feel safe, property need some renovation asap.child care was very nice .the staff on the buffet dinner was excelent patricia and yohanna was very nice excelent service. The ONLY thing i did not like was the FOOD . The food in the buffet area was horrible , i had to eat different restaurant with my family for all nights.Need cooking staff ASAP ,to be by the sea this hotel need more seafood. Also non of the phoneline work. Had to walk very far to front desk to get help in something that could've been notify with a simple call.

Tuve una pésima experiencia en este resort.

Upon arrival to the room, the door was open. Went to use the bathroom and there was hair on the sink. No hand towels or shower scrub towels. Itbwas raining that day and noticed the guest had umbrellas. Called in to find out how to get umbrella and was told there should be 1 in the room. No umbrella. So i called in to request itema. Had to call 1 hour later to find out whats going on?

Nice resort.

They were very attentive to our needs. Every time we requested more towels they brought it them quickly. The bed was a little hard for my preference. The food was EXCELLENT!

There is NO hot water in the rooms. Rooms floors are always dirty. They push you to buy a time share. Restaurants are never available and make you make reservations and never available bubut always empty. Buffet food is cold. Bar only has one person working while 5 are just standing around. Theater and night club is old and run down Buffet i

Access to the beach and amazing staff

Pésimo servicio.

Really good

Noisy environment, a power generator was on all the time. They need to improve the food preparation. Let’s forget about more options, the ones there could be cooked better.

A hotel that will ruin your vacation, with no food or drinks (empty trays, mediocre food, bad drinks), and additionally with power outages. The only positive thing to highlight is the hotel staff - very attentive and friendly.

We had no working A/C for the entire stay. I had to request a fan to get by, and the fan was broken and stuck on the slowest speed. I had a medical emercency and my room phone did not work the entire stay. I asked SEVERL TIMES TO CORRECT conditions, but they just did not. was fixed. DO NOT STAY HERE, FOOD WAS HORRIBLE, AND JUST UNSAFE! I am asking for a full refund!!!!!! WORST EXPERIANCE EVER!!!!!!!! ROOM 2306 IS UNSFAE!!!!!!

I arrived at 5pm and was told my room was not ready. Check in was at 3pm after two hours my room was still not ready. Later the room given to my family and I the first issue was the ac was not working properly. Complained to the front desk more than five times to either change my room or check the ac unit. The front desk representatives didn't want to give us a new room. Had to request to speak to the manager, Ms. Anna S. Ended up giving us a new room after all the run around. The second issue was the little fridge was not cooling. My family and I will not be returning here. Horrible experience.

Pro: the room and the grounds are quite nice. Beach is nice especially for kite surfing. It is windy. Cons: Hotel primarily caters to local tourists. At least during our summer, the place is full to the rim with large families from the Dominican Republic. They are very happy folks but it gets so crowded and loud that most tourists from the US or Europe are not really able to relax anywhere on the property. When the music finally stops close to midnight, somebody is sure to bring their own music to keep the party going all night. Again, not a bad property and very friendly staff but we will look for a more quiet and relaxing place next time we come to Cabarete.

The staff was very pleasant and Alfredo on the front desk was pleasant and very helful! I enjoyed the beach and watching all the kite surfing!

I booked two room and for the entire stay they were unable to fix the air conditioner. I reported on the first night that we had no air conditioner and the response was that they were sending maintenance. The next day I personally went to the front desk at 7 am and informed them about the AC. I went to enjoy the amenities of the hotel and returned back to the room at 7:30 pm and informed them that the AC was not working. The manager went personally to see what the problem was and it was resolved for two hours and then the AC broke down. One of my family members was moved to another room. However, due to the time that I reported the incident around 11:30 pm they were not able to accommodate me in another room. I was given a fan and told that no other rooms were available because the hotel was full.

I have stayed at this resort in past and this trip was the worst experience ever. The rooms were not nice and air conditioning was faulty. First night we were switched to 3 different rooms and the last room with good AC had a handle that came off and cut my finger. It was a terrible experience. Ants all over the room couldnt even put my babies play pen ln the floor.

I didn’t like that there was roaches in my room. The staff had attitude. They didn’t change towels in hour days, I recuestes them over 10 times. The entertainers were harassing me to go to parties our of the properties. The only good thing that happened to me was Persia. Shout out to Persia.

Very clean

is one of the worst resorts I have visited, I need a refund for 2 days and for one person who did not attend since they told me to speak with Expedia because there was nowhere to sit to eat the food and the table wasent enough for the amount of people , is the waiters did not serve you you have to be in line 20 min for soda or coffe

At one point there was no towels for guests by the pool and beach. There was also no cups available at the bar that’s by the pool. The WiFi was garbage: at a resort, the WiFi should be best money can buy for its guest. The food and restaurant options could have been better. This resort was not prepared for all of its guests. It was embarrassing and disappointing.

It’s not all inclusive when you have to wait in lines all day for food or drink, by the way. Food is mediocre at best, the staff doesn’t want to be there.

The hotel staff was very helpful, friendly, respectful, but unfortunately, with respect to the food in the buffet restaurant area, it was the worst I have seen in many years. In the 6 days that I was there, every night there were pig's feet, lentils, eggplant, and salads. I often saw flies passing over them. When I saw the faces of the poor Europeans, I felt so identified with them because I knew their feelings of disapproval and frustration at seeing the lack of variety in the food. It was a total disaster. I would never return to that hotel and I would never recommend it.

Please go somewhere else. The worst resort I’ve been to. First I booked a two beds room here on Expedia & got there & the room only had one bed. I was given a 3rd floor room with the elevator not functioning. The cards to get into the room got deactivated twice during my stay. It was a huge inconvenience with a toddler that I had to go twice to the main lobby.

Check in was supposed to be at 3. We got there at 2:30 and did t get a room until 6pm and we’re not given a reason why. There was not a lot of variety in the food. Hotel entertainment was lame. The pool area and common area in the evening was boring. No music after 10pm. I won’t be booking this hotel again.

THE STAFF AT THE FACILITY WAS EXCELLENT , RESPECTFUL, ALWAYS WILLING TO ASSIST IN ANYTHING NEEDED, THEIR CHARACTER WAS EXCELLENT, SHOUT OUT TO " RAFINA AT THE BAR ALWAYS MAKING MY DRINKS AND CAPPUCCINO COFFEE WITH A SMILE, TEDDY-BEAR AT THE BEACH SITE FOR HIS PLEASANT CONVERSATIONS, 'KENNEDY THE SECURITY GUARD FOR ALWAYS MAKING SURE THAT THE HOTEL WAS SAFE, EMMANUEL AND JUAN FROM THE CHAIN MEMBERSHIP AREA FOR THEIR UNDERSTANDING AND GREAT SERVICE. IN GENERAL THE THE ENTIRE STAFF AT THE BUFFET CAFETERIA.

They need to change a food menu is not really good

Staff is amazing !!!

Nice for the price

We came here 5 years ago and it was truly amazing! But this time we were very disappointed, food was bad, everything tasted like old & stale. Food was very limited, not a lot of options. It was very disappointing.

I did not like that we had to change rooms because the 1st room they place us in did not have any air conditioner. I also had to ask for facial wash clothes, there were none in the room

Un hotel pequeño para estar en familia

l liked the care and charisma of every worker there. l did not like that the swimming pool was not ready to use until 10am.

The hot water don’t was to hot

The ocean view was impressive and the gardens were so beautiful. Disappointed: I had communicated with the resort requesting adjoining rooms since we travelled with my mom who suffers from dementia. We arrived and are told they cannot accommodate the request. Interestingly enough, my brother checked in later the same day and had adjoining rooms that he did not request. My 2 rooms ended up being on opposite sides of the building (so much for adjoins rooms!). The room I shared with my mom looked like a cheap motel room; all the water from the shower always ended up on the floor though the shower door was closed. There were zero towels in our room and we noticed when we came from the pool, wet and wanting take showers. I had to dry my mother with her bathing suit cover up after her shower because we were still waiting for towels to be delivered. The food: Besides of the buffet, there were 3 restaurants that require reservations. What they don’t tell you is that only one restaurant opens per night. We tried the Mexican restaurant and the food was horrendous (all of it). We tried the Mediterranean fusion and the food was very good. One night the buffet was closed unbeknownst to us and the Mexican and Italian restaurants were the only choices and only if reservations were made; they offered to split the family between the 2 restaurants. We had to take a taxi and have dinner in town. Ate at Coconuts and it was TERRIFIC. Very nonchalant attitude from our all inclusive hotel. BAD!!!

Clean, nite, food good quality

Very good

The staff was amazing as with most of these places the only thing good is the staff, the food was horrible my husband and I had to buy food outside which meant spending more more would never return to that place

Wyndham hotels are extremely disappointing and incredibly inconsistent. From one hotel to another, the differences are staggering. One room, sheets covered in what seems to be a brown substance from previous people, along with no AC, dirty towels, etc… the food is just okay, but with all the money you’re paying, you expect better, and also is cooked in the laziest manner possible. Tips are expected at an ALL INCLUSIVE hotel, and if you don’t tip SOME workers who help you in the slightest way, they become very disrespectful with their looks, ultimately becoming complete recluses. Most workers are extremely nice, and don’t deserve to be working at such a place, don’t stay with Wyndham unless you want a very disappointing stressful time, the beaches and pools are NOT worth it.

This place was so unorganized. I came to this resort with a big group for a wedding, and the hotel was not prepared for us. The food was mid or bad AND we received stale chips at the Mexican restaurant even after we asked if we could get a new batch. For breakfast, the only thing good was the omelette, because it was made fresh. Some of my friends would get drinks at the bar, and their cups would have lipstick marks. Thankfully, I had my own thermos to drink out but that should not have happened. One of the days, they were doing construction on the stairs in front of my room, which started at 11 am until I left for the wedding at 3:30 PM. It was loud and there was so much dust and debris. My boyfriend was unable to take a nap and we had to be careful when opening the door. I even left the room at some point to get water and saw the wire of the jackhammer. I stepped over it, but before I got my other foot over, the worker pulled on the wire, tripping and almost making me fall. My boyfriend told me that the gym equipment wasn't the best either. The treadmill was running slowly and wasn't tracking the mile correctly. When I went to customer service to let them know about the construction and everything, the lady looked at me like she didn't know this construction was happening and apologized. Later that night I got a small plate of brownie with a note thanking us for the visit to the resort and to leave a positive review..... I would not recommend this place!

Not much to do

Very clean, very nice staff. Buffet food was tolerable, however the a la carte restaurants were very good!!

Amazing

Love it !!

The beach is very nice ,other than that my balcony was directly in front of a bar that was under construction with workers hammering away at 8 am till around 3 pm . The wifi says network not secured, someone hacked my daughter's phone and sent her messages trying to meet up with her posing as my cousin that was with us . The room smelled of bengay or vicks . The food was terrible, the burgers and hot dogs where the worst ive ever had .I understood this was a hotel for adults , why where there kids here ? Oh why dont the balcony have handles on the outside ? This overall experience

Great value, great location with good pool and beach access, very friendly staff. Food was Ok. Room basic but good with airco and good beds.

The ocean views are not the greates

The facility was really nice! One of the best all inclusive resorts that I have stayed at. The people there were really nice and made my experience very enjoyable. I’m already planning my next trip there.

For a smaller resort it was exactly what we needed for a relaxing/rejuvenating vacation !

Hotel and beach are always spotlessly clean (wish it were that way at home). During our 9-day stay, my wife and I always ate in the large buffet restaurant because we enjoy eating. The offerings changed daily and were delicious. The staff and servers could not have been nicer and were fluent in English. We want to thank Yoni, in particular, for overseeing our complete stay. Fun shows every night with talented dancers and an incredible gymnast. There is a unique offering at this resort- beach entertainment. That being watching the kite surfers. The beach can become uncomfortable on red flag days (we had two), but the magnificent pool is there as a backup. Palm trees, instead of umbrellas, make the tropical venue complete. My only caution would be that rough waves make ocean swimming too challenging for some. We were offered a large money saving, multiple stay at many Viva resort location that we would have considered at a younger and healthier time. Don't be afraid to investigate it- there's no strongarming or hard-sell. Actually, we enjoyed our conversations with their salespersons, Brian and Oliver. Hope to return next year.

TV did not work, AC thermostat broken bathroom not in good condition . Toilet clogged

Good location for kiting. Food was mediocre at best. It is easy to train kitchen staff to make great reasonably priced food so this is unacceptable.

Very good service.

I really enjoyed my stay at the resort. I took a solo trip and I felt safe around the resort. The staff were extreme friendly and helpful. They have a great group of people I like to call the "HypeWoman & HypeMen that do different activities & nightly performances. They were very engaging and fun. I Highly recommend this place, its small but it has everything you need for a good relaxingg stay. Highly recommend!

Older property. Traveling with kids and the TV didn’t work. Was told the cable company was coming out to fix them. Then was told it’s the TV will need to switch them out. They switched one out on the 5th day we were there. Still wasn’t working. WiFi stopped working in the room due to loud construction on the building. Manager was very rude to us about the entire situation. Seemed as if we were bothering him. He knew that we were having issues with our room from day one but didn’t step foot in our room until the 5th day after many complaints from us. The other manager from guest services offered us 2 free 30 min massages and for our kids facials. Some of the staff are very friendly and some are not. The location was very safe. The food was t the best.

The resort was clean and safe. The food was good and well prepared. The pool was my favorite spot. The staff is great. Our stay was pleasant and relax.

Easy access to the restaurant and beach.

Did not like that people were smoking in the pool with kids around. Not very clean

The property was wonder. Great staff. Very clean and organized. Many good options. Was a great experience. Highly recommend!

The staff were wonderful, it's more the facilities. The rooms and the surrounding building need a lot of upgrades.

From the minute we walked in, it was one con job after another! They tried to tell us they upgraded us to a room out by the road, far from all activities and most of all the farthest distance from what you come to an all inclusive resort for, Beach/Pool/Bar/Food. Maybe not in that order! The male cheerleaders around the pool may have been great for single ladies looking for action! But hardly appropriate for familes. Very unprofessional! The food was the same thing every meal! Just reincarnated as something else! This place is a NO BACON zone! If you like overcooked burnt omlettes, then you are all set. But bring your own bacon! And i was told I could not have a diet coke for breakfast? Only later! A tip changed that for the rest of my stay. Today, NO potaotes on the buffet for breakfast of any kind. If you plan on eating at one of the restaurants, make sure you visit off season. They had nothing for us. After arguing for 20 minutes, i finally got a 6:45 reservation at the fusion restaurant. We arrived a few minutes late after getting stuck in the elevator and were told we were too late! All the pamphlets state the hours are 7-10? Go figure! Little to no hot water or pressure made for a great shower! Had to jump in the pool to get shampoo out! But we have all been there. The property is very old and tired. The shows at night were well thought out, but poorly performed, Everyone was on their own. No coordination! And the sound and acoustics in the theatre were bad. Stay Away!

Absolutely love this property. Thank you for the outstanding stay and for the birthday amenity. Thank you for the experience!

Staff were great. Room was nice with balcony overlooking ocean and pool area. Food was mediocre with limited restaurant options.entertainment was not good. Hoped for more cultural performances and instead it was people dancing to American music.They ran out of pool towels everyday we tried to get one. Had to call for bath towels for 5/7 days.They need better laundry facility to keep up with demand.small area for people to gather.It rained every evening so a lot of people gathered it small area. Very noisy. Especially being right next to food Buffett.meals were noisy.only one bar.Snacks 11-7 and 11a-7p consisted of dried over cooked burgers and dogs/dried up fries. Nacho chips were good.gift shop advertised as being open everyday 9a-8p.not true.closed Sat and was closed Monday way before 8 Went to nearby bar for some peaceful drinks

beautiful helpful and friendly staff

Located in the heart of Cabarete

Excellent staff. Our AC was out for one evening. Lots of kids

Way too crowded for such a small space. Our room was incredibly small - only one person could walk around bed and room to bathroom at a time. The food is sub par - probably the worse all inclusive resort I have ever been to.

Food was above average. Only one bar, always a line. This was the biggest drawback. Bring a big mug! Great Kitesurfing right at beach with excellent instructors! Walking to town on road is a hazzard. Walking on beach to restaurants is fine!

The food is horrible and limited. Thank goodness there was restaurants close by just a walk down the beach. The beach is beautiful but windy so big waves. Great for the kite surfers. I will not return.

The experience was not only amazing but the staff brought even more light to it! I don’t have words to describe how amazing this resort is, it genuinely felt like home. 10/10 recommend

Everything I love it

Great location

Everyone was wonderful

Fui con mi pareja, muy buen ambiente pero es mucho mejor si va con niños

Viva Tangerine is exactly what an all-inclusive should be. Average food, endless beverages, and an excellent beach. Great value for $. Would stay again.

The place is beautiful and I love the beach beautiful.

Nice location. Rooms could be better as far as bedding and shower. But other than that, great option.

Lovely, but too many "buy this" vendors on the beach. Also, not all amenities were available as indicated...asking for a $50 USD deposit to play pool. We would return only because the staff were very nice and its not a crazy party place.

Nice size resort, everything walkable from our room. Ocean had steady waves during our stay in February. If you want calm waters, this is not your place. We enjoy bodysurfing so it was fine & they provide Boogie boards. Beware there is often a"Red Flag" up so you can't always go in the ocean, although the pool is very nice. We found the food very good, but that is always subjective. Stayed a few weeks & always had something we found tasty. Lots of vegetables/salads/pastas available in buffet. A-La-Cart restaurants: Mexican & Italian were very good, the "Melt" fusion one had less selection & smaller portions, we'd skip that. "Snack " area was very unimpressive; typically Burgers & fries/Pizza, not many options or healthy choices. Animation team were excellent with activities & shows. Nice variety of shows at night. Not sure about the smoking policy as there were "No Smoking" signs around but didn't seem to be enforced. One odd thing; schedule of activities was posted on their phone App, but it wasn't always accurate as sometimes the posted event never happened or was different. More annoying was when an event started earlier than the posted time. ( For example-schedule said "Bingo" was at 5:30, but often started much earlier so you'd miss out if you showed up "on time"). Walked into town a few times & always felt safe. Overall, enjoyed our stay & would return.

Mi experiencia fue totalmente satisfactoria

Had wheelchairthat caused cuts to my ancle cost 200 US dollars to see doctor asked to wave 10 dollar a day fee got 0.

I didn’t like the appropriate it’s not clean!

The photos that I received before arriving were not what I was shown when I arrived I complained about my room the first day I arrived and nothing was able to be done

This resort was lively, and good for families. We went as a couple and enjoyed our time there, but could’ve been quieter. Buffet food was so so- there were many items I wouldn’t touch, but I always found something I liked. The restaurant food at dinner was delicious. There was a bit more soliciting on the beach than I wanted to deal with, but the beach was beautiful. Very windy with a lot of surf ( surprising to me, not the Caribbean water I’m used to). Very fun waves, but right across from resort they give you a hard time about swimming in them. Our solution was to walk further down the beach & go swimming there. Pool was big, & nice. No hot tub, though, which was misleading because in the property pics it shows a round pool with bubbles!! When I asked they said, “oh no, that’s a cold water spa” (as if anyone wants THAT) All in all I’d rate this resort as good. We enjoyed our time there, but I wouldn’t necessarily go back.

All was great thank you

The personnel was very friendly . Food was ok

My partner and i just returned from a week at this resort. I would never return here & would be leery of staying at another Wyndham resort because of the "impression" this place left. We checked-in and wanted to take quick showers after traveling. There was enough water in the tank for the toilet to flush once. I went to wash my hands and no water came out of the bathroom faucet or shower head. Our room looked nothing like the room advertised on the internet. We booked a "Superior Ocean View" room; it looked very dated & was giving strong old-Ikea furniture vibes. The bed was lumpy & the frame felt like it would shake apart. All the resort amenities were in the same building as our room so our room was very loud. Once we had water restored, we did not have hot water. It was only mildly tepid after letting it run about 10 mins. We took fairly cold showers that night. After the first night, we had warm water every day. The food & drinks were below-average even by all-inclusive standards. Drinks are served in 6oz cups & with only 1 bar, there was always a line & 10-15 min wait. The best thing about the resort is that you can walk to the restaurants on the beach in Cabarete. Spend a few more dollars & stay somewhere else.

Great location