Radisson Hotel Varanasi

Did not like staff, not friendly / rude

It's an ok place

Bit old property but nice stay as staffs were very cooperative.

Very old property, broken equipment, noisy outside. Very polite staff and good service, but property needs upgrading.

We stayed there for one night - checkin took a bit of time and some of the requests ignored but rest of the stay was pleasant. The staff from the bellboy to the staff in the restaurant were efficient, courteous and helpful.

Close to other amenities

It’s a pleasant staying in Radisson

Unsafe, dirty and the breakfast was bad

It was all very nice , courteous staff , good food , nice food options , very clean and well maintained.

Radisson was an absolute dump. Water, plumbing, mold issues. Extremely rude staff. Old dated rooms. Pathetic lifts with insane wait times. Will never come back or recommend it to anyone visiting Banaras.

Good breakfast spread and spacious rooms but housekeeping could be improved

This property cannot be rated a 5 start hotel. At best a 3 start

Unfortunately this Radisson property has seen better days. It is in need of a major revamp. The swimming pool was closed. Nothing about this was on the booking site. We badly wanted to swim after hectic day, but could not.

Room was excellent. When I asked them for a room with 2 beds they obliged and provided the room that I asked. The room is in excellent condition and everything was working. Service also is very good. I just tried their buffet breakfast and it had so many items to choose. Overall i recommend this hotel to stay in Varanasi

Very disappointing experience—bordering on the worst experience I’ve ever had at a hotel. We rented four rooms for a university study abroad group. The rooms smelled like mold. We found blood on the bed sheets. Staff members would show up to the rooms with unelicited things (like a plate of random, chopped vegetables) then refuse to leave unless they were tipped. One of the students was groped (not by staff, or we would be pursuing a lawsuit) in the very small elevator, which took forever to move between floors. The restaurant food was acceptable (though overpriced), but the wait time for food was excessive (45 minutes for coffee and dessert!). The laundry service was quite good. The one or two positives in no way make up for the dreadful experience overall. I will never stay at this property again and urge others to look elsewhere.

it's an old property, and it's remodeling. nice and clean, and breakfast is good.

Good locations for our short stay .The restaurants were dissapointing .No la carte option option available for dinner --only buffet options and overpriced .Generally food and drinks expensive .

A very responsive staff that made the guests feel at home. Food, directions, towels, laundry- anything the customer needs is a priority. Kudos to all of them God bless them

It was really great. Lunch was amazing we ordered Daal n gobhi alu with tandoori roti was great! Also mix vegetable pakoras were yum

Air conditioning was not working first night. Only in the morning did someone clean the filter and address the issue. The fridge never worked. Room 402

Very friendly staff at every stage- front office,reception,security

We had booked a business class room thinking the quality of the room will be better but the room wall had paint peeling off and ink marks on the wall. The toilet flooded the bathroom when it was used. Bathroom sink was clogged and even after calling front desk to fix it, it never was fixed. The place was always loud like fish market, kids were running around and shouting at each other but no one from staff bothered to ask them to stop even after we complained about noise to front desk. All in all this place was a dump.

Very nice hotel, well located, amazing staff, very happy with the breakfast and chef who would go to Amy length to accommodate our taste, staff are amazing. Very nice room , only drawback is the horrible drain smell in the bathroom

I stayed in “business room” which had broken knobs in the shower! The room was moody and had a smell. Staff were highly courteous and efficient. WiFi could do better.

All ok except theit coffee

I always stay at this hotel so I like it, however, it does not need facilities do over. The infrastructure is getting old now !!!!!

It was a nice stay at this hotel. I recommend this hotel for anyone who thinks they need a peaceful stay.

Awesome stey experience

Good for big families and nice location. They also have a good spread for breakfast. Food is excellent!

This was the most pathetic hotel I have ever seen. They call themselves 5 Star, but they are not even a 2 Star hotel. Zero Covid protocol. Poorly and very casual staff, who were argumentative. Rooms have paint peeling of because of damp. We checked out within 15 minutes of checkingin. Looby is dingy. People roaming in the lobby and the hotel with no masks, and the hotel placed profits over lives. WOULD NOT RECOMMEND TO ANYONE.

Good place to stay, particularly for overnight business visits. Good value for money.

Its a good hotel to stay

Terrible staff behavior. No arrangements for the stay of drivers. No proper facility of car parking

Very friendly staff. Rooms clean and quiet. Great place to stay...

Was a very pleasant stay and welcome return to Radisson Varanasi. Although it is an old hotel and there are newer ones close by, it's the one I prefer to stay in.

Attentive staff, pleasant and comfortable furnishings throughout, dining room has good buffet meals and a la carte menu, nice small gym and outdoor area around pool. In room dining also good.

Not good. As we entered hotel we had good feeling that now we are at reddisson. I have requested for connecting room and was being told by manager thta shortly it will be done but for two days no body responded. when we entered in wash room , it was very badly managed and no tap was working properly. infact i was surprised to see the comod seat it was very close to wall and facing towards wall itself. I figured out wih very difficulty that how to use that. My kids used swimming pool but it was very much ill maintained. not body was there ... overall it was not wotrth for money,, i spend ~39000 INR in two days was regretting.

The swimming pool was not functioning even though the summer season has started. there was no female staff available at the spa.

If your heading to Varanasi stay here. Fabulous location in the city centre. All the staff were fantastic they made our stay great.

Booked king bed and got twin There was no shuttle to airport as advertised. I had to book a taxi. The room didn't have in room dining menu and when asked a person delivered a torn menu. He also barged into my room to check if there was one hidden in some drawer. He didn't find any and left with apology. It was totally unnecessary to check each drawer. He was very intimidating. I felt unsafe and scared. The food was terrible too. Please avoid this hotel. The pool clealry needs cleaning.

1. I booked a king bed and got twin bad. No availability of king bed. This was disappointing. 2. There is no shuttle to airport complimentary or otherwise. The description online is incorrect. I had to book taxi. Expedia should validate with hotel and make effort publish accurate information. 3. This hotel is max 1 star. There was no in room dining menu and when I asked the reception. They sent a person with a torn menu and that person pushed his way inside my room to search for the room menu. Then apologised and left. All along while I had just woken up. After this experience, I just packed and left without breakfast. 4. The dinner place was horrible. The food was stale and spice levels were crazy. Whether you eat veg or non veg, the marination and spices were the same. 5. Staff is arrogant and oblivious to your presence. 6. Avoid this hotel

We chose Radisson Varanasi for our recent family visit. It's international hotel chain so we expect that standard. Bathroom tap was leaking. We had horrible experience at the coffee shop when we went there for lunch . The cutlery on the table was not cleaned properly & soup bowl that my brother took was unclean. To top it all there was a cockroach on the bread cutting board near the knife. It was such a turnoff. I couldn't eat properly after that and didn't eat at hotel after that. Also we were presented the food bill without any apologies. I had to order in room breakfast reluctantly because I was travelling with my mother who is 80+ & was not comfortable taking her around to other better nearby hotels. Break fast I ordered came after 50 minutes when I called again to remind my order.

Room needed an update is an understatement. Buffet breakfast was ok not more not less. For the price expected something better (especially given i was in India -- $190 per night). Disappointed to say the least -- wish there had been a Marriott in the city. On upside, only stayed one night.

It was comfortable

hotel is old, although staff is outstanding. not your typical radisson.

Good property but the pool is in need of better cleaning. Good buffet options for breakfast and dinner. it's Varanasi, so location is always a struggle - not too much of worth to see in the immediate surroundings. I'd book here again!

Great service and good quality hotels and room. WIFI however is terrible. Unlike almost any other hotel they strangely needed to send a paper slip up to your room with a long password. The WIFI and password constantly timed out and they had to send a slip up every few hours. Ridiculous.

VERY POOR ROOM, ROOM TELEPHONE DO NOT WORK,BATHROOM WAS IN BAD SHAPE

From the time we walked in until we left, the people in the hotel were there to serve us. They helped us with all our needs and any question we had. We came early and the y let us check-in and we left late because of our flight and they let us stay later. It's a great place away from the mess of Varnassi. You can catch a tuk-tuk to Varnassi and still have the comfort of staying in a nice, safe, and reliaible place.

Hotel ais Best Location And Nice Food But Old Property

location is best and testy food nice place food testy bud old property

It was a business trip & it was nice stay, Enjoyed

Horrible room service. Worst experience ever. Doesn't live upto its name.

Overall experience was good but food taste was not up to mark. Need a little better maintenane e.g. Bathroom tap was too tight to handle....

Ok

Wonderful stay, bought this deal on expedia that got me a stay with complimentary breakfast and is totally worth. the property never lets you down Radisson is one of the best pick in this city.

Air conditioning was not effective. Staff was very friendly. Rooms were ok

I will not be staying at the Radisson again. Only if the Ramada or Gateway are not available. Overall, not a stylish place, not bad not great. Food was subpar. Pool turned green. No real place to sit outside. Total need for a make over. Typical of the age of hotel. Like I said, it is not a place to brag about. But compared to Varanasi at least it somewhere to calm down. For the money I paid 120$ cdn. not bad at all. So, the price is ok, everything else not so much. Oh well, what can you do. it was quiet to sleep. Go if you want I will not. Enjoy, the filth and traffic. lol

good very comfortable rooms.great breakfast.good WiFi throughout.very helpfull staff.do not know the local area

It is a busy busy hotel. I made a mistake in the dates booking with Hotels.com. I made a mistake and booked a day early. so I could only stay for one night. I had paid for two nights.

Just stayed for a day and the experience was good

Hotel situated in very inconvenient place if your travel is for visiting ghats and temples, rather the trafic is so bad that time taken to hotel to ghats will drain you out. Suggest stay near ghats for stay of 1-2 days. Radisson is good place only If you have very limited place to explore per day in >2days stay. Not up to Radisson experience of else where.

Quirky hotel. Victorian was the decorators aim I think, spartan was the actual decor. Restaurant and pool are nice. Staff helpful. Door man helped get taxi's and tuk tuks. Internet was very slow but reliable.

Staff apologized sincerely for giving unsuitable room & immediately changed to a desired location of the room.

There are not many options in Varanasi for a 4 or 5 stars hotel; this hotel is offered as 4.5* but to be honest, this would not be more than a 3* anywhere else. The facilities are very old and need some maintenance, the rooms and furniture are not very clean. The restaurant and lobby are fine, but again for Varanasi you might want to check other option but dont expect to get any better...

The staff were very friendly. Everyone from the restaurant , desk and cleaning personal. They helped me find a hotel for the next leg of my journey. Very much appreciated!!

Support Staff was extremely courteous and helpful.

they hotel was very clean however very moist and mold smell. The food at the restaurant was very good also there is another hotel nearby called Rivetas and they have really good food too. Other than the wet room it was a great stay.

I landed at 10:30 and reached hotel by a taxi hired at the Airport and reached hotel in one hour time. After reaching hotel it took just 2-3 minutes for the check-in process(very fast) very efficient staff. They did not serve any welcome drink though. Overall stay was very good except of one instance when it took almost more than an hour for my food to arrive at my room. There was something happened as mine and some other guest's order was same and the chef thought that the food has gone already and they never sent it to me. After I called them to check why it is taking so much of time they again though something else and did not send food. Finally when I became furious and called them again to complain they send food to my room and they not only appologised but send me a complimentary desert of my choice, nice gesture. Location wise it is on a good location - Mall Road, ambiance is good, rooms are good, they have a swimming pool they have good restaurants. Food is very good. Thanks. Atul Palta

Awesome. Every thing was great.true value for money.

Nice property, beautiful interiors, spacious rooms, obsequious staff, good amenities and services. Bit delay in servicing. Overall, good package. would recommend to all.

The locality of hotel is good along with great comfort hotel offers.will again going to comeback for pleasant stay and soothing environment.

Check in was not good had taken more than 20 mins, room service takes lot of time, restaurants name kabab factory wash room was very poor like railways, Food was ok

Hotel is modest by international standards. Clean rooms, courteous staff and food is tolerableb but over priced. IT is about 8 km from the main attraction in the town, the Vishwanath temple. And that takes about 30 mins!!

Stay was comfortable but it does not seem to be five star property keeping in view its ambiance and service parameters.We have once again booked the hotel for marriage function on 16.4.2016 and do hope the hotel will not let us down. I have preferred this hotel in view of my experience of Radison blu at Ludhiana and Goa but I feel it is yet to come up to my expectation as far as service parameters are concerned.

we stayed for 5 nights.the trip was to see Varanasi and took day trips to allahabad and Ayodhya.the travel desk provided their Innova car at reasonable rates.we ate in the The great Kabab factory on two occasions and also had dinner at Taj and Rivetas but food at radisson was the best.